No. 669, Cui Lin Road, Honggutan New District, Nanchang, Jiangxi
Beoordelingen
8,8
Uitstekend
Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 26 van 45 beoordelingen" "
10 - Uitstekend
26
Gastenscore: 8 - Goed. 13 van 45 beoordelingen" "
8 - Goed
13
Gastenscore: 6 - Redelijk. 4 van 45 beoordelingen" "
6 - Redelijk
4
Gastenscore: 4 - Matig. 1 van 45 beoordelingen" "
4 - Matig
1
Gastenscore: 2 - Ontzettend slecht. 1 van 45 beoordelingen" "
2 - Ontzettend slecht
1
9,2/10
Netheid
8,4/10
Personeel en service
7,0/10
Voorzieningen
9,0/10
Staat van de accommodatie en faciliteiten
9,2/10
Milieuvriendelijkheid
Beoordelingen
10/10 – Uitstekend
HUA JIAN
Reisde met een groep
4 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
挺不错的酒店
作为香格里拉品牌的酒店,不会令人失望的
HUA JIAN
1 nacht verbleven in december 2023
10/10 – Uitstekend
Chun
19 sep 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great
Chun
2 nachten verbleven in september 2023
8/10 – Goed
SIU FUNG
8 aug 2021
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
a great stay
It is a spacious room with great qualities. Our room overlooks the river and the view at night is particularly pleasant. The breakfast could have been better but it is already very good.
Geverifieerde reiziger
2 nachten verbleven in juni 2020
Reactie van Harry Tan op 24 jun 2020
Dear guest, Thank you for taking time to share with us your experience of staying with us. Your recognition is the biggest encouragement to us, and we will continuously improve for better service. Expecting your next visit and wish you a nice day! Best Regards, Shangri-La Hotel, Nanchang, General Manager, Harry Tan
8/10 – Goed
Geverifieerde reiziger
Zakenreiziger
10 dec 2019
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
床很舒服好睡。窗外面江邊,景觀不錯。附近步行即可找到餐廳。
Geverifieerde reiziger
1 nacht verbleven in december 2019
Reactie van 南昌香格里拉大酒店总经理 Nelson Tan op 12 dec 2019
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Geverifieerde reiziger
1 nacht verbleven in augustus 2019
Reactie van Nelson Tan op 6 sep 2019
尊敬的宾客,感谢您入住南昌香格里拉大酒店并与我们分享您的入住体验,酒店每一间客房均可让您眺望壮丽的赣江景色与漂亮的江畔景致我们期待您的再次光临再次感谢您细致的评价,我们将始终如一,让您拥有如家般感受以及全新体验。 南昌香格里拉大酒店总经理 Nelson Tan
6/10 – Redelijk
GABRIEL
31 aug 2019
Positief: Comfort kamer
Ce hôtel n'est pas un Shangri-la
Je souhaitais me reposer dans un grand hôtel, j'étais très déçu car le personnel parlait pas anglais pas un seul mot (au niveau du lobby pour boire un verre) impossible de communiquer.
Comparé au Shangri-la Hong Kong, Bangkok et Kuala Lumpur. Cet hôtel n'est pas à la hauteur au niveau du service.
Le ménage dans les chambres est très approximatif.
Les toilettes étaient très sales.
Le wifi d'une qualité médiocre, des coupures et des coupures
GABRIEL
2 nachten verbleven in augustus 2019
Reactie van Nelson Tan op 6 sep 2019
Dear Gabriel,
Thank you for taking the time to share your feedback about your recent stay. For the comments you mentioned with staff English speaking, housekeeping and service. I will make sure to share with the team and get some improvements.
Again, thank you for sharing your experience and whenever your travels bring you back to Nanchang, My team and I are looking forward to welcoming you again.
Warm regards
Nelson Tan
General Manager
10/10 – Uitstekend
Huai-han
2 jul 2019
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice hotel with a good breakfast and dinner buffet restaurant, good Chinese restaurant and fitness center.
Great location for walking and checking out the light and fountain shows. Room was clean and service was great. Will be back in a couple weeks
Geverifieerde reiziger
5 nachten verbleven in juni 2019
Reactie van General manager Nelson Tan op 9 aug 2019
Dear valued guest
Thank you for taking time and sharing your feedback during your stay at Shangri-La Hotel, Nanchang. I am honored that you had an enjoyable stay with us. I am looking forward to welcoming you back to the Shangri-La Hotel, Nanchang in the near future.
10/10 – Uitstekend
Geverifieerde reiziger
22 jun 2019
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing river view
Lovely hotel with an amazing view over river and the wonderful water fountain light display.
Very large rooms and comfy beds. Staff were helpful attentive and spoke good English
Geverifieerde reiziger
1 nacht verbleven in juni 2019
Reactie van General manager Nelson Tan op 9 aug 2019
Dear valued guest
Thank you for taking time and sharing your feedback during your stay at Shangri-La Hotel, Nanchang. I am honored that you had an enjoyable stay with us. I am looking forward to welcoming you back to the Shangri-La Hotel, Nanchang in the near future.
2/10 – Ontzettend slecht
Wanda, Hong Kong
Reisde met een groep, Reisde met familie
7 jun 2019
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Very disappointing experience, Shangri-La Nanchong having a 5 star name and room charge should be only rated a 3 star hotel (lack of luggage care taker upon arrival, coffee shop half full of customers but none staff attending the place for 10 min, finally the one came can’t speak nor understand English and the customers’ behaviour there that day was acting in inappropriate manner such as someone almost totally lieiing on the sofa chair, some people taking off the shoes with the feet put on the chair and etc.)
Wanda
1 nacht verbleven in mei 2019
Reactie van Nelson Tan op 7 sep 2019
Dear Wanda,
Thank you for taking the time to share your feedback about your recent stay. For the comments you mentioned with staff English speaking, housekeeping and service. I will make sure to share with the team and get some improvements.
Again, thank you for sharing your experience and whenever your travels bring you back to Nanchang, My team and I are looking forward to welcoming you again.
Warm regards
Nelson Tan
General Manager
6/10 – Redelijk
Choo
3 jun 2019
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Average stay
This is definitely not the usual Shangri-la standard. The room service was very limited and the food is far below 5 star standard. Not really good. The Chinese restaurant service was slow and the food quality is also not good. The breakfast was so-so, I was expecting better but it is a bit disappointing. The view in my room was really great.
Choo
4 nachten verbleven in mei 2019
Reactie van Nelson Tan op 7 sep 2019
Dear Choo,
Thank you for taking the time to share your feedback about your recent stay. For the comments you mentioned with staff English speaking, housekeeping and service. I will make sure to share with the team and get some improvements.
Again, thank you for sharing your experience and whenever your travels bring you back to Nanchang, My team and I are looking forward to welcoming you again.
Warm regards
Nelson Tan
General Manager
10/10 – Uitstekend
Bryan
20 mei 2019
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place in Nanchang
Few people know about a Shangri-La hotel in Jiangxi. This hotel is located in central Nanchang with a short drive the square and heritage locations.
We had access to the full breakfast and the Horizon club. Both had great food and great service. This is one of the most child friendly hotels I’ve been to in China. It has a place for the kids to play during breakfast and a larger play place where the gym is. Full sized swimming pool with sauna and hot tub. Gym was well equipped with modern equipment.
Staff was friendly, but English was limited. They have hotel staff with high levels of English proficency, but you might need to stop by the front desk.
Bryan
1 nacht verbleven in mei 2019
Reactie van Nelson Tan op 4 sep 2019
Dear valued guest
Thank you for taking time and sharing your feedback during your stay at Shangri-La Hotel, Nanchang. I am honored that you had an enjoyable stay with us. I am looking forward to welcoming you back to the Shangri-La Hotel, Nanchang in the near future.
General manager
Nelson Tan
10/10 – Uitstekend
Tang
Zakenreiziger
30 mrt 2019
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
club lounge and lobby concierge the ladies are very helpful , excellent services! Appreciated for all.
Tang
1 nacht verbleven in maart 2019
Reactie van Nelson Tan op 4 sep 2019
Dear valued guest
Thank you for taking time and sharing your feedback during your stay at Shangri-La Hotel, Nanchang. I am honored that you had an enjoyable stay with us. I am looking forward to welcoming you back to the Shangri-La Hotel, Nanchang in the near future.
General manager
Nelson Tan
10/10 – Uitstekend
Geverifieerde reiziger
30 mrt 2019
Geverifieerde reiziger
1 nacht verbleven in maart 2019
Reactie van Nelson Tan op 6 sep 2019
尊敬的宾客,感谢您入住南昌香格里拉大酒店并与我们分享您的入住体验,酒店每一间客房均可让您眺望壮丽的赣江景色与漂亮的江畔景致我们期待您的再次光临再次感谢您细致的评价,我们将始终如一,让您拥有如家般感受以及全新体验。 南昌香格里拉大酒店总经理 Nelson Tan
8/10 – Goed
Kim Wui
24 mrt 2019
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Probably the best hotel in that region
Hotel is fantastic.
Kim Wui
1 nacht verbleven in maart 2019
Reactie van Nelson Tan op 4 sep 2019
Dear valued guest
Thank you for taking time and sharing your feedback during your stay at Shangri-La Hotel, Nanchang. I am honored that you had an enjoyable stay with us. I am looking forward to welcoming you back to the Shangri-La Hotel, Nanchang in the near future.
General manager
Nelson Tan
10/10 – Uitstekend
Heung Wing Joseph
17 feb 2019
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
尊敬的宾客,感谢您入住南昌香格里拉大酒店并与我们分享您的入住体验,酒店每一间客房均可让您眺望壮丽的赣江景色与漂亮的江畔景致我们期待您的再次光临再次感谢您细致的评价,我们将始终如一,让您拥有如家般感受以及全新体验。 南昌香格里拉大酒店总经理 Nelson Tan
8/10 – Goed
Geverifieerde reiziger
19 jan 2019
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
周辺に店が少ない
周りにお店が少なかった。
Geverifieerde reiziger
1 nacht verbleven in januari 2019
Reactie van Nelson Tan op 4 sep 2019
Dear valued guest
Thank you for taking time and sharing your feedback during your stay at Shangri-La Hotel, Nanchang. I am honored that you had an enjoyable stay with us. I am looking forward to welcoming you back to the Shangri-La Hotel, Nanchang in the near future.
General manager
Nelson Tan
10/10 – Uitstekend
Geverifieerde reiziger
5 dec 2018
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great City Great View Great Service
Really enjoyed the city and the stay, the city feels like big park. Tina Luo at Guest Relation really helped out with late check out as the flight is at 5pm. I really enjoyed from the moment I arrived, nice view of the city and the river, internet is super fast. Highly recommend for anyone.
Geverifieerde reiziger
1 nacht verbleven in december 2018
Reactie van Nelson Tan op 4 sep 2019
Dear valued guest
Thank you for taking time and sharing your feedback during your stay at Shangri-La Hotel, Nanchang. I am honored that you had an enjoyable stay with us. I am looking forward to welcoming you back to the Shangri-La Hotel, Nanchang in the near future.
General manager
Nelson Tan
10/10 – Uitstekend
Farhan
4 nov 2018
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location, great hotel and the benefits of the Horizon lounge is an added bonus.
Farhan
2 nachten verbleven in oktober 2018
Reactie van Nelson Tan op 4 sep 2019
Dear valued guest
Thank you for taking time and sharing your feedback during your stay at Shangri-La Hotel, Nanchang. I am honored that you had an enjoyable stay with us. I am looking forward to welcoming you back to the Shangri-La Hotel, Nanchang in the near future.
General manager
Nelson Tan
10/10 – Uitstekend
JANICE
8 okt 2018
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
JANICE
1 nacht verbleven in september 2018
Reactie van Nelson Tan op 6 sep 2019
尊敬的宾客,感谢您入住南昌香格里拉大酒店并与我们分享您的入住体验,酒店每一间客房均可让您眺望壮丽的赣江景色与漂亮的江畔景致我们期待您的再次光临再次感谢您细致的评价,我们将始终如一,让您拥有如家般感受以及全新体验。 南昌香格里拉大酒店总经理 Nelson Tan
8/10 – Goed
Serene
25 sep 2018
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay
Room is spacious and clean, however lighting can be improved.
Serene
2 nachten verbleven in september 2018
Reactie van Nelson Tan op 4 sep 2019
Dear valued guest
Thank you for taking time and sharing your feedback during your stay at Shangri-La Hotel, Nanchang. I am honored that you had an enjoyable stay with us. I am looking forward to welcoming you back to the Shangri-La Hotel, Nanchang in the near future.
General manager
Nelson Tan
10/10 – Uitstekend
han
12 sep 2018
很好的住宿
han
1 nacht verbleven in september 2018
Reactie van Nelson Tan op 6 sep 2019
尊敬的宾客,感谢您入住南昌香格里拉大酒店并与我们分享您的入住体验,酒店每一间客房均可让您眺望壮丽的赣江景色与漂亮的江畔景致我们期待您的再次光临再次感谢您细致的评价,我们将始终如一,让您拥有如家般感受以及全新体验。 南昌香格里拉大酒店总经理 Nelson Tan
6/10 – Redelijk
Catherine S Y
30 jul 2018
maybe one of the best in town but definitely not up to the usual Shangrila standard. Most disappointing is the room service menu - only serve a few local dishes.
Catherine S Y
2 nachten verbleven in juli 2018
Reactie van Nelson Tan op 6 sep 2019
Dear valued guest,
Thank you for taking the time to share your feedback about your recent stay. For the comments you mentioned with staff English speaking, housekeeping and service. I will make sure to share with the team and get some improvements.
Again, thank you for sharing your experience and whenever your travels bring you back to Nanchang, My team and I are looking forward to welcoming you again.
Warm regards
Nelson Tan
General Manager
10/10 – Uitstekend
Deene
2 jun 2018
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The staff could not do enough to make you feel welcome looking after all your requirements excellent
Deene
6 nachten verbleven in mei 2018
Reactie van Nelson Tan op 6 sep 2019
Dear Deene,
Thank you for taking the time to share your feedback about your recent stay. For the comments you mentioned with staff English speaking, housekeeping and service. I will make sure to share with the team and get some improvements.
Again, thank you for sharing your experience and whenever your travels bring you back to Nanchang, My team and I are looking forward to welcoming you again.
Warm regards
Nelson Tan
General Manager
10/10 – Uitstekend
SHIZHUANG
2 mei 2018
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
SHIZHUANG
Reactie van Nelson Tan op 6 sep 2019
尊敬的宾客,感谢您入住南昌香格里拉大酒店并与我们分享您的入住体验,酒店每一间客房均可让您眺望壮丽的赣江景色与漂亮的江畔景致我们期待您的再次光临再次感谢您细致的评价,我们将始终如一,让您拥有如家般感受以及全新体验。 南昌香格里拉大酒店总经理 Nelson Tan
8/10 – Goed
spencer, Hong Kong
11 apr 2018
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
尊敬的宾客,感谢您入住南昌香格里拉大酒店并与我们分享您的入住体验,酒店每一间客房均可让您眺望壮丽的赣江景色与漂亮的江畔景致,您的意见和建议我们已经反馈给相关部门,我们期待您的再次光临并为您提供更加优质的体验。南昌香格里拉大酒店总经理 Nelson Tan
10/10 – Uitstekend
shimin, new york
1 mrt 2018
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Front desk is helpful, but saw hotel worker smoking at hall.
shimin
1 nacht verbleven in februari 2018
Reactie van Nelson Tan op 6 sep 2019
尊敬的宾客,感谢您入住南昌香格里拉大酒店并与我们分享您的入住体验,酒店每一间客房均可让您眺望壮丽的赣江景色与漂亮的江畔景致我们期待您的再次光临再次感谢您细致的评价,我们将始终如一,让您拥有如家般感受以及全新体验。 南昌香格里拉大酒店总经理 Nelson Tan
8/10 – Goed
JIRO, tokyo
1 sep 2017
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location, Great staff.
Location is parfect looking down the night fountain show at riverside and 3 minutes access to underground.
JIRO
3 nachten verbleven in augustus 2017
Reactie van Nelson Tan op 4 sep 2019
Dear JIRO,
Thank you for taking the time to share your feedback about your recent stay. For the comments you mentioned with staff English speaking, housekeeping and service. I will make sure to share with the team and get some improvements.
Again, thank you for sharing your experience and whenever your travels bring you back to Nanchang, My team and I are looking forward to welcoming you again.
Warm regards
Nelson Tan
General Manager
6/10 – Redelijk
seijitsu, kyoto
3 aug 2017
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
room type was not correct with my reservation room
1,one front young lady staff chould not speak english well
2,my reservation of bed type was a single bed and a double bed
but actually 2 single beds, so i was disapointed very much
3,room mini-bar has no goods in it except tea set
4,hotel main buffet restaurant has not delicious foods in it's menu.
seijitsu
2 nachten verbleven in juli 2017
Reactie van Nelson Tan op 4 sep 2019
Dear seijitsu,
Thank you for taking the time to share your feedback about your recent stay. For the comments you mentioned with staff English speaking, housekeeping and service. I will make sure to share with the team and get some improvements.
Again, thank you for sharing your experience and whenever your travels bring you back to Nanchang, My team and I are looking forward to welcoming you again.
Warm regards
Nelson Tan
General Manager
8/10 – Goed
Geverifieerde reiziger
16 apr 2017
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Geverifieerde reiziger
Reactie van Nelson Tan op 4 sep 2019
尊敬的宾客,感谢您入住南昌香格里拉大酒店并与我们分享您的入住体验,酒店每一间客房均可让您眺望壮丽的赣江景色与漂亮的江畔景致我们期待您的再次光临再次感谢您细致的评价,我们将始终如一,让您拥有如家般感受以及全新体验。 南昌香格里拉大酒店总经理 Nelson Tan
10/10 – Uitstekend
Yifei
3 mrt 2017
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
尊敬的宾客,感谢您入住南昌香格里拉大酒店并与我们分享您的入住体验,酒店每一间客房均可让您眺望壮丽的赣江景色与漂亮的江畔景致,您的意见和建议我们已经反馈给相关部门,我们期待您的再次光临并为您提供更加优质的体验。南昌香格里拉大酒店总经理Nelson Tan
10/10 – Uitstekend
Lai yin, Hong know ng
30 mei 2016
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good
Good!
Lai yin
Reactie van General Manager op 7 dec 2016
Dear Valued Guest,
Thank you very much for your kind comment. We are delighted that you had an great experience. We will share your comment with our hotel team and we do hope to welcome you back to Shangri-La Hotel, Nanchang in the not too distant future.
Best regards, Crystal Xiong
8/10 – Goed
Geverifieerde reiziger
17 apr 2016
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Geverifieerde reiziger
Reactie van General Manager op 7 dec 2016
Dear Valued Guest,
Thank you very much for your kind comment. We are delighted that you had an great experience and enjoyed the hotel afternoon tea set and services. We will share your comment with our hotel team and we do hope to welcome you back to Shangri-La Hotel, Nanchang in the not too distant future.
Best regards, Crystal Xiong
10/10 – Uitstekend
Jun
15 feb 2016
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
spectacular view
the room has spectacular views of the river & daily night light show
Solomon
Reactie van General Manager op 7 dec 2016
Dear Valued guest,
Thank you for taking the time to share your experience with us. We truly appreciate your feedback regarding our hotel experience. Thank you again for your comments above, we will make note of these and ensure we will improve on that. At the same time, we are looking forward to your return visit too.
Best regards, Crystal
10/10 – Uitstekend
SIU FUNG, Hong kong
28 jun 2015
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It is a great hotel.
SIU FUNG
Reactie van General Manager op 7 dec 2016
Dear Valued guest,
Thank you for taking the time to share your experience with us. We truly appreciate your feedback regarding our hotel experience. Thank you again for your comments above, we will make note of these and ensure we will improve on that. At the same time, we are looking forward to your return visit too.
Best regards,
Crystal
8/10 – Goed
Geverifieerde reiziger
25 jun 2015
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good stay
Great view room, food need to improve a little to be a shangri la
Geverifieerde reiziger
Reactie van General Manager op 6 dec 2016
Dear Valued Guest,
Thank you very much for your kind comments. We are delighted that you enjoy your staying experience. You mentioned the food we will certainly shared with F&B team.
we do hope to welcome you back to Shangri-La Hotel, Nanchang in the not too distant future.
Best regards,
Crystal Xiong
10/10 – Uitstekend
Edward, new york
24 jun 2015
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
loved the hotel and service
Edward
Reactie van General Manager op 6 dec 2016
Dear Valued Guest,
Thank you very much for your kind comment on booking.com. We are delighted that you had an great experience. We will share your comment with our hotel team and we do hope to welcome you back to Shangri-La Hotel, Nanchang in the not too distant future.
Best regards,
Crystal Xiong
8/10 – Goed
Tin Po Paul, Hong Kong
19 jun 2015
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good recommend to all of travel peoples !
Good location in city, easy to tour places and airport of Nanchang. I like it.
Tin Po Paul
Reactie van General Manager op 7 dec 2016
Dear Valued guest,
Thank you for taking the time to share your experience with us on booking.com. We truly appreciate your feedback regarding our hotel experience. Thank you again for your comments above, at the same time, we are looking forward to your return visit too.
Best regards, Crystal