This trip was a mini-break with my youngest 2 kids, to celebrate my daughter's b-day, and go to the American Girl store. We have done the AG packaged hotel stay before, and didn't feel it warranted the price tag, so we stayed at the Hyatt to create our own little experience. The location of the hotel is excellent. We loved how close it was to the highway, the mall and restaurants. Unfortunately, this hotel has a dated, shabby feel to it. It is in need of some refreshing, in my opinion. It was fine, and very reasonably priced, but not someplace I'd recommend, or stay at again. The room was decently appointed, but the bed felt like sleeping on a stack of cardboard. The linens were very thin, even with the additional blanket from the closet, which had a hole in it. I don't feel that the place WAS dirty necessarily, but it FELT dirty, if that makes sense. Maybe just how worn the carpets and handles for things looked. The pool area was decently clean, and my children did enjoy their swim there. Breakfast was included and was very basic, but enjoyable enough. I will note that they had several pots of coffee, all of which were empty at the same time, at around 8:30 in the morning. I understand that breakfast ends at 9am, but I'm traveling with 2 kids and have not slept well, so please, fill the coffee! Anyone from the staff that we interacted with was more than pleasant, and I will say I appreciated the ample and convenient parking. I hope this helps.
