2/10 Terrible
Jeremiah
Travelled with family, Travelled with pets
5 Feb 2024
Disliked: Cleanliness, amenities, property conditions & facilities
First the dislikes!
1.We arrived at about 4PM and checked in. The moment we entered the residence upstairs seem to be holding a gymnastics contest. We shrugged it off as excited kids. No! This was non stop drumming on the floor until we checked out around 1150 pm that same day 8 hours after checking in.
2. The outside ambient air began to smell like a busted septic tank and raw sewage. Not sulfur like a hot spring but sewage! Unfortunately, I can tell the difference. The smell began to seep into the residence making me and my family feel ill. Customer care basically said we were complainers and if we wanted we could move rooms but the entire area smelled so moving was not an option so we went home.
3. While packing up our vehicle to tavel home for several hour's we had the pleasure of listening to a couple fighting in one of the rooms before leaving. Far from a relaxing vacation we were looking for.
4. To top it all off the property refused to work with Expedia or us to make right for the terrible experience my family and I endured. No sincere apology, nothing. Basically a thanks for your money losers and piss off type of response. No responsibility taken at all. Beware of this place unless you are hard of hearing and smelling or like being
treated with no respect.
The good.
It was a nice location. The outdoor area was nice and the room was comfortable. It is sad its looks don't live up to the expectations.
Avoid and would never recommend this location to anyon.