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Beoordelingen van Island Luxurious Suites Hotel

Island Luxurious Suites Hotel
10 Ben Ami Av., Netanya

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 122 van 315 beoordelingen" "
Gastenscore: 8 - Goed. 98 van 315 beoordelingen" "
Gastenscore: 6 - Redelijk. 39 van 315 beoordelingen" "
Gastenscore: 4 - Matig. 22 van 315 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 34 van 315 beoordelingen" "

7,8/10

Netheid

7,4/10

Personeel en service

7,0/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

7,0/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger, Reisde met partner
Positief: Voorzieningen
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Slecht onderhouden. Personeel bij inchecken onwetend en ontzettend traag
2 nachten verbleven in juni 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Awesome view and modern rooms. Located within the tour-guide operating region; they will pick you up from Netanya, drive you to Tel Aviv where many sight-seeing tours starts, and bring you back to Netanya. Breakfast was good but not impressive. WiFi signal was very strong. Two bathroom (1 with bad) and two flat-screen tv's with HDMI input. Great glass slide-doors to the balcony; when the city was a sleep, I enjoyed the sound of the ocean from late night through early morning. Experienced some awesome sunset views from the balcony! Access to the beach is a few minutes walk. Center is within walking distance. Great pizza place below the hotel.

2/10 – Ontzettend slecht

Fabricio

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
no recomendable
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Nehori

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Jeanine

1 nacht verbleven in september 2023

10/10 – Uitstekend

Cusso

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent 👌
1 nacht verbleven in september 2023

10/10 – Uitstekend

Nehori

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023

2/10 – Ontzettend slecht

Myron

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in september 2023

6/10 – Redelijk

Rochelle

Reisde met familie
Negatief: Netheid
Room available over an hour late. Made up for 2 people when there were 3 of us. Had to ask for additional towels. No cutlery, crockery or pans in the kitchenette so not sure what this was for! Whilst the pool was lovely, the music was so loud you could still hear it with personal earphones on max! Found a used sanitary towel in the second room. TV in main bedroom not on the wall straight. TV signal was poor. Most of this was reported to the reception but we got the usual Israeli shrug! Not really as good as I’d expect at this price!
2 nachten verbleven in september 2023

10/10 – Uitstekend

jeffrey, miami beach

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great
2 nachten verbleven in september 2023

10/10 – Uitstekend

Chaim

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in augustus 2023

10/10 – Uitstekend

rosalind

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The breakfasts were varied and plentiful. The pool was clean. Lots of beach chairs. Nice ocean breeze at the pool. Our suite was clean. The beds were comfortable The porch is large with lounge chairs and large table and chairs. Gorgeous sunsets from the porch The staff was friendly and helpful I would advise the hotel to replace the metal coffee table. It is pretty but too low. We kept bumping into the corners The tayelet, walking path near the ocean has been upgraded by the city. Nice restaurant ambience with outside seating. Pizza shop, burger and steak house, ice cream shop, nice dairy restaurant, even a shop to buy cookies, soda, sunscreen etc Good place to stay. Parking garage too
8 nachten verbleven in augustus 2023

10/10 – Uitstekend

Selma

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023

8/10 – Goed

Menahem

Reisde met familie
Positief: Comfort kamer
Mitigé !!
Séjour convenable. Belle chambres mais l’entretien n’est pas bon. Belle vue. Mais pour un habitué de l’hôtel que je suis, l’hôtel se détériore avec le temps . Clairement pas assez d’ascenseurs . Gestion de l’ascenseur de chabat catastrophique. Très peu de contrôle à l’entrée de la piscine. La moitié de la piscine ne fait pas partie de l’hôtel.
14 nachten verbleven in augustus 2023

8/10 – Goed

Sboshana

Positief: Personeel en service
2 nachten verbleven in augustus 2023

2/10 – Ontzettend slecht

Natalie

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This hotel was the most disgusting hotel I have ever stayed at, and I travel a lot. I know that Israel has lower standards in general (I live in Israel) but even for Israel, this hotel is ridiculous. It’s comparable to just barely a 3 star hotel, honestly maybe even 2 stars. The only nice thing about the rooms is the amazing view of the Mediterranean Sea. Besides that, the rooms are dirty, broken and have mold. The towels smell disgusting. The bed was so nasty, I didn’t feel comfortable even laying on it. The mattress and pillows and seriously gross. The sheets aren’t even on the mattress in a manner that properly covers the mattress. The spa is as also disgusting, and the massage was not up to par. The bathroom in the spa is so gross, and the masseuse literally didn’t even ask my any questions prior to the massage - which is very standard anywhere in the world (I get massages all the time at various hotels all around the world, including in Israel). The price is so not worth it, I think the hotel should be shut down. OH HOW CAN I FORGET: The lights on the balcony weren’t working, they wouldn’t turn on. They sent someone up to fix it, and the guy just OPENED THE DOOR AND WALKED INTO OUR ROOM while we were sitting in the room. I almost called the police. He fixed the light, left a huge mess out on the balcony, and then said the lights aren’t able to be turned off because the switch isn’t working properly. Seriously the worst experience I have ever had, such a waste of my money
2 nachten verbleven in augustus 2023

2/10 – Ontzettend slecht

David

1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Rowyda

2 nachten verbleven in augustus 2023

10/10 – Uitstekend

Véronique

1 nacht verbleven in juli 2023

4/10 – Matig

GAL

Reisde met een groep
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
נוף יפה אבל לא שווה את התמורה למחיר!
היינו חבורה של 4 חברות. שכרנו סוויטה שהייתה מוכנה ל2 בלבד. החדר הנו היה נעול ולא מוכן כשנכנסו. 2 כוסות מים, 2 כוסות לקפה. המקרר ריק מכל בשירותים אין כוסות למברשות שיניים מה שמאד בסיסי בימנו. הכל בחדר הרגיש מאד מיושן, היה קושי בלפתוח את החלון של המרפסת הנוף מדהים הבריכה סבבה אבל החדר אוכל מרגיש כמו בונקר מתחת לאדמה. לא חבל שיש מלון מול הים אז כבר לעשות חדר אוכל בקומה שרואים את הים? ארוחת בוקר הייתה מאכזבת וסתמית ומאד לא מושקעת, ירקות לא טריים, חצי שעה תור לחביתה, חצי שעה תור לקבל קפה גבינות ומאפים ללא הסבר איזה גבינות כמה אחוז ומאפים מה יש בתוכם. המלון מרוחק 15 דק הליכה מירידה לים. אם רוצים לצאת למסעדות הטובות לפחות קילומטר הליכה. לסיכום המחיר המאד גבוה 2700₪ ל4 נפשות לא שווה את התמורה שקיבלנו. יצאנו מאוכזבים כי ציפינו שמלון שמבקש כזה מחיר גבוה התמורה תהיה מפנקת וזה היה לא יותר הרגשה ממלון 3 כוכבים עם נוף יפה
1 nacht verbleven in juli 2023

10/10 – Uitstekend

Leanelle

4 nachten verbleven in juli 2023

8/10 – Goed

Alon

Reisde met partner
Not like it used to be 5 years ago when I stayed there Not so clean needs update Breakfast needs improvement during the week days
2 nachten verbleven in juli 2023

10/10 – Uitstekend

Yah-el

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2023

2/10 – Ontzettend slecht

Mordechai

Negatief: Netheid, personeel en service
1 nacht verbleven in mei 2023

10/10 – Uitstekend

Philip

1 nacht verbleven in juli 2023

10/10 – Uitstekend

Larry, Rockford

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful view from the room, nice quiet place, clean, safe .
1 nacht verbleven in juni 2023

4/10 – Matig

Paula

1 nacht verbleven in juni 2023

8/10 – Goed

edward

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
I wanted to really like this property and it has some pros and cons. The location is perfect. It is beautiful. Sits right on the Mediterranean. It is an easy walk to an ATM and the beach and a cafe/bakery. We checked in a day early for a tour that we were meeting a group for. They were very nice to let us check in and keep our same room the next night when the tour group arrived so we didn't have to move. The front desk girl was very nice to do that. She let me go and fill up my water bottle in the staff room where it was filtered. Our room was clean and had a beautiful view but the locks on the sliding glass doors did not work. There were 2 sets and neither worked. so maintenance could be doing a better job. The pool was not the best imho. I stepped in gum that had been melting there for a while. It was gross. I had to pull it off with my fingers. The guy at the pool couldn't have cared less. I cannot believe that the pool deck wasn't cleaner. they also had the worst rap music playing loudly all day. I heard the F bomb for hours by the pool b/c of their choice of music. It was ridiculous and unnecessary. it made our time there very unpleasant. The food was good ...we had breakfast and dinner there. We needed more cash and they didn't seem to know how to help us get more using an American credit card. They wouldn't let us charge it to our room so we started walking and found an ATM down the way. Over all i'd give it a 3/5stars.
1 nacht verbleven in juni 2023

10/10 – Uitstekend

Tarere

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff are very supportive. We enjoyed every moment of our stay. Hope to visit next with family and friends.
4 nachten verbleven in mei 2023

8/10 – Goed

JOEL

Reisde met familie
Positief: Netheid
Negatief: Personeel en service
Views are unbeatable!! Front staff need to be more hospitable. Overall would recommend for location and balcony views.
8 nachten verbleven in mei 2023

2/10 – Ontzettend slecht

Abraham

2 nachten verbleven in april 2023

10/10 – Uitstekend

BLUMA

Reisde met familie
Positief: Personeel en service, comfort kamer
Great hotel
Great hotel, the most stunning sunset view! Delicious breakfast with a great variety! Excellent location. The kitchenette area isn't very clean, and the furniture is old, but will definitely return.
2 nachten verbleven in april 2023

8/10 – Goed

James

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
We stayed at the Island for 8 nights on the tail end of our Israel trip. The hotel is in a great location, close to everything you want to do in Netanya and 30 minutes from Tel Aviv and 30 minutes from Cesasrea. The staff was amazing. Yoram at security was always smiling kind and helpful. The front desk was always helpful with whatever we needed. The food will leave you wanting more. The breakfast buffet was often stale and old. Flies could be seen on the food and the staff was more focused on their phones then helping guests. We would return to the hotel and likely skip the breakfast and go to nearby cafes that have fresher food and better service.

8/10 – Goed

Michele

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful stay.❤️
The suite was delightful, clean and well maintained. Lounge kitchenette and separate bedroom with large en-suite bathroom in addition to guest shower room. The extremely large decked balcony had a large table and chairs and a panoramic view of the sea and Netanya and importantly was very private and not overlooked by other guests. Breakfast was delicious the service was superb and there was a lot of choice. Limor from customer services was walking around and asking guests if they were satisfied - impressive! The service in the hotel was excellent and everything we requested was attended to promptly( the problem with the safe was dealt with immediately. We had 2 minor complaints: the lounge tv was difficult to use and no cutlery plates or utensils were provided. We completely understand that this is due to Kashrut but no disposables were provided and the description of the room says Kitchenette but should add that there are no utensils to allow guests who so wish to come prepared. These were minor issues and other than these it was a perfect stay. We would definitely return.
2 nachten verbleven in april 2023

8/10 – Goed

J John

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Family vacation at the beach in Netanya.
The view was amazing from the 16th floor. Pool was empty so no swimming.Elevator to beach did not work so had to walk over a mile to find a beach. Breakfast was ok but not spectacular like most hotels in Israel. I would not term the suites as luxurious but the price of a room was expensive.
3 nachten verbleven in april 2023

10/10 – Uitstekend

Alexander

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service
Really lovely hotel, considering what's around. However, I would give it solid four stars, not five. The staff is very friendly and courteous.
1 nacht verbleven in maart 2023

10/10 – Uitstekend

Jonathan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love that ocean view!!!
1 nacht verbleven in maart 2023

4/10 – Matig

Jaric

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
The website should state that accomadations (beach, pool, etc) is seasonal and not have you find out after you pay. Also, there's no cultery or dishes in the rooms. I had other options and chose this hotel only because of the post. Very disappointed considering the price and how kuch it cost to travel the distance to amd frol the airport.
2 nachten verbleven in maart 2023

10/10 – Uitstekend

Eli

1 nacht verbleven in maart 2023

8/10 – Goed

?????

10/10 – Uitstekend

Asaf

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2023

8/10 – Goed

????

1 nacht verbleven in februari 2023

2/10 – Ontzettend slecht

Eli

1 nacht verbleven in januari 2023

10/10 – Uitstekend

Samuel

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was just very nice and pleasant!
1 nacht verbleven in januari 2023

8/10 – Goed

Rafael

Zakenreiziger
Positief: Comfort kamer
2 nachten verbleven in november 2022

10/10 – Uitstekend

AMINADIV

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2022

2/10 – Ontzettend slecht

Ron

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Poor service poor hotel avoid !
The guy from the reception was rude didn’t recognise the hotels.Com gold benefits and say “we don’t know it so we won’t except it and wast not willing to check (upgrade of the room the hotel was empty) The room was dirty many flys and pieces of food under bed and sofa. There is no baby bath to the room , the pool was close because of holiday so they closed also the erea around so there was no place to sit , the kid club is a joke there is nothing inside better not write kids clubs . It’s not beach hotel there is no way to get to the beach it’s on the cliff the nearest beach is 30 min walking!!! and there is no aces to old people or strollers !!!, was nightmare
2 nachten verbleven in oktober 2022

10/10 – Uitstekend

Adi

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2022

2/10 – Ontzettend slecht

Hagay

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2022

6/10 – Redelijk

Lorena

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Apart the view which was a 10/10, the room itself was not in a very good condition as described. You pay for the view but definitely not for the service or room you get.
3 nachten verbleven in september 2022