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Beoordelingen van Magnolia Mansion

2 out of 5
Magnolia Mansion
2127 Prytania St, New Orleans, LA

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 255 van 637 beoordelingen" "
Gastenscore: 8 - Goed. 185 van 637 beoordelingen" "
Gastenscore: 6 - Redelijk. 83 van 637 beoordelingen" "
Gastenscore: 4 - Matig. 61 van 637 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 53 van 637 beoordelingen" "

8,0/10

Netheid

8,0/10

Personeel en service

6,8/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Danette

1 nacht verbleven in februari 2023

4/10 – Matig

Elizabeth

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Horrible customer service. Not responsive. No option to leave a voicemail.
3 nachten verbleven in maart 2023

8/10 – Goed

Peter

4 nachten verbleven in februari 2023

8/10 – Goed

Randy

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Nice room for the price. Hot tub option isn't very glamorous and I'm not sure it was actually working.
1 nacht verbleven in maart 2023

10/10 – Uitstekend

casey

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing place! They were super nice and I loved my stay!!! 10/10 recommend- I will be coming back!
1 nacht verbleven in maart 2023

10/10 – Uitstekend

Wesley

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I absolutely loved this stay!! The staff was awesome!!! Wesley was an absolute gentleman and was very welcoming. Everyone that we encountered was amazing!!! Our room was amazing. We will DEFINITELY be back!! This is one place where the Karens are wrong....... ijs.......
3 nachten verbleven in februari 2023

10/10 – Uitstekend

Abby

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2023

10/10 – Uitstekend

Paula

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property. We had a great stay! Bed was comfortable and room was clean and tidy!!! Staff very friendly and professional.
1 nacht verbleven in februari 2023

10/10 – Uitstekend

LISA, Point

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Voorzieningen
The hotel is changing ownership and renovations have not begun. I would add more trash cans in the room. There was only 1 small one in the bathroom. The outside of the tub needs to be cleaned. Beds were comfortable but squeaky and more pillows please. Staff is wonderful. Couldn't ask for better. All in all this was a good stay. I will be back once renovations are done. Fantastic location. Parades block away.
2 nachten verbleven in februari 2023

2/10 – Ontzettend slecht

Brenda

Reisde met een groep
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Horrible!!!
Horrible !!!!.. Do not stay here… No elevator; No breakfast; No parking; It’s very cold the room and you can’t control the thermostat NEVER AGAIN😡😡
1 nacht verbleven in februari 2023

8/10 – Goed

Patricia

3 nachten verbleven in februari 2023

2/10 – Ontzettend slecht

David

Reisde met partner
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
False advertising! The photos for each of the themed rooms do not match the reality of what you get. Everything is run down and falling apart. After 5:00pm, there is no staff on premise until after 9:00am the next day. The Garden District is beautiful and reasonably priced for the location.

10/10 – Uitstekend

louis

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in februari 2023

4/10 – Matig

Christina

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful but needs TLC
What beautiful hotel, which needs a lot of TLC. Unfortunately during our one night stay, there was no heat nor hot water. The mattress and pillows need replacement and there is a lot of repairs needed at this place. The manager did try to assist with the heat but due to the parades was not able.
1 nacht verbleven in februari 2023

10/10 – Uitstekend

Jason

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The Magnolia Mansion Experience
Our stay was amazing. Loved the stunning Magnolia Mansion, it felt like it belonged to us. Very quiet and private. We were able to walk around to view the entire Mansion taking pictures without anyone bothering us. We also felt extremely safe outside the Mansion. We would love to visit again, and I highly recommend the Magnolia Mansion to others. My only critique is that it would be incredible to have a simple hot breakfast in the morning. That would be the only thing I would add, which would elevate the stay to the next level. Regardless, I truly enjoyed my stay. The Magnolia Mansion was a perfect Valentines/Mardi Gras getaway with my husband.
1 nacht verbleven in februari 2023
Reactie van dc op 11 feb 2023
Dear Mr. Jason,Thank you for your review. It was a pleasure having youas our guest! Warm regards,Management

8/10 – Goed

Scott

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful and historic
Our stay at the Magnolia Mansion was very good. If returning to New Orleans we will gladly stay there again.
2 nachten verbleven in februari 2023

8/10 – Goed

Ben

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2023

8/10 – Goed

Sally

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very beautiful property, amazing preservation of a gorgeous mansion. Slept like a baby!
1 nacht verbleven in januari 2023
Reactie van wlw op 20 jan 2023
Dear Miss. Sally,Thank you for staying with us! It was a pleasure having you our guest.Warm regards,Management

8/10 – Goed

Juanita

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
The reservation clerk doesn't seem to know what she's doing or was trying to scam my credit card. She called the day before I was to arrive and informed me that my credit card had not cleared. I informed her it was charged by my bank. Luckily, I had all my paperwork and then she was quick to assure me my room was paid for. When I arrived earlier than expected she acted as though she didn't know me and that my reservation must be under another name after just taking to me 24 hrs prior. No staff was seen when we arrived nor when we checked out. It was all self service.
1 nacht verbleven in januari 2023
Reactie van r op 20 jan 2023
Dear Miss. Juanita,Thank you for staying with us at the Magnolia Mansion hotel. Sorry about the inconvenience about your credit card. You had a virtual card and that is the reason your card was not cleared when we tried to process your card. We do not scam the credit card from our guests.Warm regards,Management

8/10 – Goed

Chris

Positief: Netheid, staat van de accommodatie en faciliteiten
January stay..
We requested a queen size bed and was given an full instead so not as comfortable as expected. The heating and air was controlled for two rooms and located in hall which made a small inconvenience. But really enjoyed the quietness and relaxation of the stay.. Amenities of bed and breakfast was good except no breakfast, the advertising of bed and breakfast might need to be changed. We will stay again if opportunity to visit New Orleans arises for us.
2 nachten verbleven in januari 2023
Reactie van lz op 20 jan 2023
Dear Chris,Thank you for staying with us! it was a pleasure having you as our guest.Warm regards,Management

10/10 – Uitstekend

Yolanda

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2023
Reactie van sw op 20 jan 2023
Dear Miss. Yolanda,Thank you for staying with us at the Magnolia Mansion hotel. It was a pleasure having you as our guest.Warm regards,Management

6/10 – Redelijk

Roberta

Reisde met partner
Negatief: Voorzieningen
It is a beautiful old mansion, but the heating/cooling system is weird, there is really no proprietor to offer information or assistance in the evenings or early mornings. It is like a mauseleum inside. Weird music, empty and dead.

10/10 – Uitstekend

Virgilio

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very happy to stay at the Magnolia Mancion . The staf was super friendly . One block from the cable car. Historic house
5 nachten verbleven in december 2022

8/10 – Goed

Michele

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2022

10/10 – Uitstekend

Felix

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2022

4/10 – Matig

Harold

Zakenreiziger
Negatief: Personeel en service
4 nachten verbleven in december 2022

10/10 – Uitstekend

BILL

Positief: Netheid, personeel en service
Everything 10 star run 🏃‍♂️ to stay here you won't be sorry didnt want to leave not the same old hotel stays this is like home hurry every body peace
Reactie van l op 8 dec 2022
Dear Mr. Bill,It was a great pleasure having you as our guest!We hope you will come back in the future and stay with us again.Warm Regards,Reservation Department

10/10 – Uitstekend

Philip, Gulfport

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Overall a great experience
Reactie van lz op 8 dec 2022
Dear Mr. Philip,It was a pleasure having you as our guest!Warm Regards,Reservation Department

4/10 – Matig

Michael

Positief: Netheid, comfort kamer
Negatief: Personeel en service
1 nacht verbleven in november 2022
Reactie van r op 3 dec 2022
Dear Mr. Michael,Thank you for for your review. We're so sorry that your experience did not match your expectations. We will use the feedback to make us better.Warm Regards,Reservation Department

2/10 – Ontzettend slecht

marshall louis

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
No hot water!!!
1 nacht verbleven in december 2022
Reactie van r op 3 dec 2022
Dear Mr. Marshall,We apologize for the inconvenience of having no hot water in your room. We try to provide our guests with the best service but sometimes things happen out of our control.Warm Regards,Reservation Department

6/10 – Redelijk

Kevin

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Was a really nice, historic place to stay. Noisy due to traffic and the bed needs a actual mattress instead of 4" of foam on some plywood.

6/10 – Redelijk

Chenghui

1 nacht verbleven in november 2022

6/10 – Redelijk

Charles

Reisde met partner
Positief: Personeel en service, voorzieningen
The hotel smelled musty, like it might have had mildew issues. There was no elevator and our room was on the second floor. The stairs were narrow and had a curve in it making it difficult to carry the bags. I also have issues with my hip sometimes making it hard to climb stairs and it would have been good to be warned of this before booking. We loved the character of the room, but there were cobwebs in the corners and the ceiling fan hadn't been dusted in quite a while. There really wasn't a place to put toiletries in the bathroom. Kind of weird when we discovered that there was no staff at the hotel overnight should we have needed anything. The staff was very friendly, and it was fun to see such a beautiful area of New Orleans before heading out on our cruise.
1 nacht verbleven in oktober 2022
Reactie van r op 3 dec 2022
Dear Mr. Charles,We are sorry to hear about your experience.Thank you for your review. We'll strive to do better andwe will take care of the issues that you have metioned to us.Warm Regards,Management

4/10 – Matig

Rachel

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel was old and could have been charming but it smelled of mildew.
1 nacht verbleven in november 2022
Reactie van L op 3 dec 2022
Dear Rachel, We are sorry to hear about your review. It was a pleasure having you as our guest.Happy Holidays!Warm Regards,Management

6/10 – Redelijk

Aundria

Reisde met partner
Positief: Personeel en service
Negatief: Netheid
Great location. The beds are terrible and its cold.
Reactie van r op 3 dec 2022
Dear Aundria,Thank you for your review. We appreciate you bringingthis issue about the beds. We'll strive to do better. We arelooking into this issue to and hope to resolve it promptly.Warm RegardsManagement

10/10 – Uitstekend

Darren

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a very special place. Each room is designed around a New Orleans theme, mine was Bordello Storyville. Gorgeous. Apparently they recently came under new management, and they seem to be making a special effort to raise their level, not that I noticed that it needed raising. I don't remember seeing it in their booking material, but the front entrance is made up a steep staircase, and there is no elevator and a very steep staircase, to second floor rooms. I was told that there are some rooms on the first level, so keep that in mind.
Reactie van L op 3 dec 2022
Dear Darren,Thank you for staying with us! It was a pleasure having you as our guest.Happy Holidays!Warm Regards,Management

10/10 – Uitstekend

Peter

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful place to stay! Mansion is beautiful and the old-world charm has been well-preserved. Antique furniture, hard-wood floors and the incredible architecture of the mansion create that perfect fantasy getaway for a New Orleans visit. Property manager was an excellent host and was very helpful for travel advice and sightseeing. Cleaning staff was also excellent. I loved it and would stay again at Magnolia!
Reactie van l op 3 dec 2022
Dear Peter,Thank you for your review. It was a pleasure having you as our guest!Happy Holidays!Warm Regards,Management

8/10 – Goed

Jana

Positief: Netheid, personeel en service en comfort kamer
4 nachten verbleven in oktober 2022
Reactie van L op 3 dec 2022
Dear Jana,Thank you for staying with us! It was a pleasure having you as our guest.Happy Holidays!Warm Regards,Management

10/10 – Uitstekend

Charles

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved the mansion!
2 nachten verbleven in oktober 2022
Reactie van r op 3 dec 2022
Dear Charles,Thank for your review! It was a pleasure having you as our guest.Warm Regards,Management

8/10 – Goed

Arielle

2 nachten verbleven in oktober 2022

6/10 – Redelijk

Morgan

Zakenreiziger, Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
I did not like that there were no staff from 6pm to 8am. As a young female, that made me very uncomfortable. The mansion has a New Orleans feel to it but there are many updates needed.
1 nacht verbleven in oktober 2022

10/10 – Uitstekend

Christina

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really cool place and in a great location. There was also plenty of parking on the street right in front so that wasn’t an issue. The air in the room was controlled in the hallway but if you adjusted it it would affect the other two rooms on your side of the hall. It was a bit strange but there were no real issues with it. Only issue I had was the shower had no warm water.
1 nacht verbleven in oktober 2022

10/10 – Uitstekend

Kelly

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2022
Reactie van Guest Services op 12 okt 2022
Thank you!

8/10 – Goed

Thomas

Reisde met familie
Positief: Personeel en service, voorzieningen
Air condition would not go below 76 degrees. Kept room too warm. The staff was great.
1 nacht verbleven in oktober 2022
Reactie van Guest Services op 12 okt 2022
Sorry about that, we've taken care of it.

6/10 – Redelijk

john

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
This was our second stay. We were disappointed when they ran out of coffee the first day. We did call and leave messages. The toilet in the Bordello suite was slow at refilling and slow flush.
3 nachten verbleven in oktober 2022
Reactie van Guest Services op 12 okt 2022
We apologize; apparently, the coffee was not delivered on time.

10/10 – Uitstekend

Anne, Signal Mountain

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Location and convenient free parking are a plus. Although only there the day of our check-in Jason was very helpful and the room was clean. Only negative was the lack of access to an ice machine.
4 nachten verbleven in oktober 2022
Reactie van Guest Services op 12 okt 2022
We apologize, one of our colleagues should have offered to get you ice as we no longer allow guest access to the ice machine.

10/10 – Uitstekend

Kristian

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great Staff… will stay here again for sure!
5 nachten verbleven in september 2022
Reactie van Guest Services op 12 okt 2022
Thank you

10/10 – Uitstekend

Ana

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All the personal were so respectful and were ready if we needed something. We would like that in our next visit they already open their restaurant. Very good service.
4 nachten verbleven in september 2022
Reactie van Guest Services op 2 okt 2022
Thank you! The restaurant will open shortly.

10/10 – Uitstekend

Jackie

1 nacht verbleven in september 2022
Reactie van Guest Services op 2 okt 2022
Thank you!

10/10 – Uitstekend

Matthew

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great charm, beautiful property, a lot of activities and restaurants well within walking distance.
1 nacht verbleven in september 2022
Reactie van Guest Services op 2 okt 2022
Thank you. We look forward to welcoming you again.