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Beoordelingen van Hotel Le Bleu

3 out of 5
Hotel Le Bleu
370 Fourth Ave, Brooklyn, NY

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 441 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 240 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 132 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 79 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 110 van 1002 beoordelingen" "

8,4/10

Netheid

8,2/10

Personeel en service

7,4/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Jessie

Reisde met partner
Positief: Personeel en service
Limited parking
1 nacht verbleven in mei 2024
Reactie van Manager op 23 mei 2024
Hello Jessie,We apologize for any inconvenience you experienced with our parking availability. Your feedback is valuable to us as we are always looking for ways to improve our guests' experience. Thank you for sharing your concerns, and we hope to welcome you back in the future.

10/10 – Uitstekend

Colleen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very friendly and helpful
2 nachten verbleven in mei 2024
Reactie van Manager op 20 mei 2024
Hello Colleen,We are delighted to hear that our staff provided friendly and helpful service during your stay. Our team strives to ensure all our guests have a memorable experience. Should you have any future questions or concerns, please feel free to reach out to our management team directly for further assistance.

6/10 – Redelijk

Jill

Reisde met partner
Positief: Netheid
Negatief: Personeel en service, voorzieningen
The staff tries hard to make the guests comfortable. There is all sorts of construction around the property. It's hard to find. Parking was convenient, which is good because there is nothing available in the immediate area. Our floor was quiet, but my brother and nephew stayed on another floor where doors slammed all night. Room was nice.
1 nacht verbleven in mei 2024
Reactie van Manager op 21 mei 2024
Hello Jill, We appreciate your kind words about our staff's efforts to ensure your comfort. We regret any inconvenience caused by nearby construction and noise disturbances on the other floor. It's great to hear you found the room nice and convenient parking. Should you have any further feedback, please feel free to reach out to our management team for assistance.

10/10 – Uitstekend

Sheryl

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The front desk customer service was great.
3 nachten verbleven in december 2023
Reactie van Manager op 17 mei 2024
Hello Sheryl,We are delighted to hear that you appreciated our front desk customer service. Your feedback is valuable to us as we strive to provide exceptional experiences for all our guests. If you have any further comments or suggestions, please do not hesitate to reach out to us.

2/10 – Ontzettend slecht

Bela

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I couldn't sleep all night, someone walked around the hole and made noise closing the door, the workers were working around and there was dust in the room
1 nacht verbleven in mei 2024
Reactie van Manager op 17 mei 2024
Hello Bela, We apologize for the inconvenience you experienced during your stay. We encourage guests to report disturbances promptly for immediate resolution. Please contact our management team directly to address your concerns further. Your feedback is valuable as we strive to improve our services for all guests' comfort.

10/10 – Uitstekend

Anderson

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent and very confort room . 👍👍👍👍
1 nacht verbleven in april 2024
Reactie van Manager op 14 mei 2024
Hello Anderson,We are thrilled to hear that you enjoyed your comfortable stay with us! Your positive feedback is greatly appreciated. Thank you for choosing our hotel for your accommodations, and we hope to welcome you back soon for another excellent experience.

2/10 – Ontzettend slecht

Jayson

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Manager op 15 mei 2024
Hello Jayson, We're sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us with any specific feedback you may have from your stay. We strive to provide exceptional service for all our guests.

8/10 – Goed

Abiola

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and modern hotel, room was spacious and comfortable.
1 nacht verbleven in mei 2024
Reactie van Manager op 14 mei 2024
Hello Abiola,We are delighted to hear that you found our hotel to be clean and modern, and that you enjoyed the spacious and comfortable room. Your positive feedback is truly appreciated, and we hope to welcome you back in the future for another enjoyable stay.

8/10 – Goed

Jean Abern Eker

1 nacht verbleven in mei 2024
Reactie van Manager op 13 mei 2024
Hello Jean Abern Eker, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 – Uitstekend

Yang Sook, silver spring

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Manager op 11 mei 2024
Hello Yang Sook,We are thrilled to hear you had a fantastic experience at our hotel! If you ever have any suggestions or need assistance in the future, please don't hesitate to contact us.

2/10 – Ontzettend slecht

Cartiane

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Let's start where I arrived 1 hours AFTER my check in time and still had to wait 40 minutes to get checked in because 'Your Room Isn't Ready". Needless to say that two receptionists had no problem displaying their friendship while myself and my wife wait after a 5 hour drive. Room Service - non-existent...I came home one night after and event we attended - Receptionists was KNOCKED OUT at the desk. I called for ice service and was told, 'I gotchu", after calling at least 4 times he answered. I waited 10 minutes for ice and nothing. I decided to go downstairs, and the receptionist was KNOCKED OUT - I tried to wake him up and he was literally sleep talking...I got concerned, and asked if he was OK after he finally got up. I got my ice and went to my room - 6am the next morning, Monday, I wake up to banging as the hotel is under construction. This has got to be the 2nd most GHETTO hotel I have ever stayed in...and my 1st was when I was 20 y/o located in Manhattan! Spend more and go to a place with some type of good manners and class!
2 nachten verbleven in maart 2024
Reactie van Manager op 7 mei 2024
Hello Cartiane,We apologize for the inconveniences you experienced during your stay. Your feedback will be shared with the team for review and improvement. Our priority is to ensure a comfortable and pleasant stay for all our guests. Our reception and room service standards will be reinforced to prevent reoccurrence. Thank you for bringing this to our attention.

6/10 – Redelijk

John

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service
Negatief: Voorzieningen
staff were excellent and helped to resolve several tourist related issues for us. Location convenient for Brooklyn, Manhattan and easily reached by subway from JFK. Felt very safe in this area but construction work is going on which starts up early in the morning and facilities are tired, albeit clean.
4 nachten verbleven in mei 2024
Reactie van Manager op 7 mei 2024
Hello John,We're pleased to hear our staff provided top-notch assistance during your stay and you found our location convenient for exploring the city. We're committed to guest safety and glad you felt secure in the area. Please note that we are continuously working to enhance our facilities. Your feedback is appreciated as it helps us improve for future guests.

10/10 – Uitstekend

Thomas

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The room made our stay very comfortable!
1 nacht verbleven in mei 2024
Reactie van Manager op 7 mei 2024
Hello Thomas,We're thrilled to hear that you found your room comfortable during your stay! Our team works hard to ensure all guests have a pleasant experience. Should you have any feedback or questions in the future, feel free to reach out to us.

8/10 – Goed

Jadon

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Was a decent stay, really comfy and cozy but the sheets dispense a lot of lint into the atmosphere and unto your clothing which can be a bit annoying at times and can make you sneeze if entered into the nasal cavity.
2 nachten verbleven in april 2024
Reactie van Manager op 4 mei 2024
Hello Jadon,Thank you for sharing your feedback with us. We appreciate knowing you found the accommodations comfortable. We will pass your comments about the lint to our housekeeping team for their review to enhance our guest experience.

10/10 – Uitstekend

Christopher

1 nacht verbleven in april 2024
Reactie van Manager op 22 mei 2024
Hello Christopher,We are delighted to hear that you had a wonderful experience during your stay with us! If you ever plan to visit again, please feel free to contact us directly for any special arrangements.

10/10 – Uitstekend

Ahrayah-Wayne

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice spot
1 nacht verbleven in maart 2024
Reactie van Manager op 4 mei 2024
Hello Ahrayah-Wayne,We are pleased to hear that you found our location favorable. We strive to offer a convenient setting for our guests to enjoy their stay. Your feedback is greatly appreciated, and we hope to welcome you back soon for another pleasant experience.

10/10 – Uitstekend

Ahrayah-Wayne

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice spot
3 nachten verbleven in april 2024
Reactie van Manager op 2 mei 2024
Hello Ahrayah-Wayne,We appreciate your positive feedback!Thank you for sharing your experience with us.

10/10 – Uitstekend

Ahrayah-Wayne

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice spot
1 nacht verbleven in april 2024
Reactie van Manager op 2 mei 2024
Hello Ahrayah-Wayne,We're delighted to hear you enjoyed our hotel's location. We value your feedback! Let us know if there is anything else we can assist you with.

6/10 – Redelijk

Ahrayah-Wayne

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Nice place abs love staying here however the night staff member SMH.
1 nacht verbleven in april 2024
Reactie van Manager op 2 mei 2024
Hello Ahrayah-Wayne, We appreciate your kind words about our hotel. We apologize if your interaction with our night staff member did not meet your expectations. Your feedback is important to us for further improvement of our services. Thank you for choosing to stay with us.

10/10 – Uitstekend

Elizabeth

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel is conveniently located. Our room was smallish, but thoughtfully equipped and furnished so we had everything we needed. The staff was friendly and helpful.
2 nachten verbleven in april 2024
Reactie van Manager op 2 mei 2024
Hello Elizabeth,We're glad to hear you found our location convenient for your stay. It's great to know that you found our room well-equipped and that our staff provided friendly and helpful service. Should you have any further feedback or if there's anything else we can assist with, please don't hesitate to reach out to us.

6/10 – Redelijk

Teresa

1 nacht verbleven in april 2024
Reactie van Manager op 2 mei 2024
Hello Teresa, We appreciate you choosing our hotel for your stay. Please feel free to contact us directly with any feedback you may have from your recent experience. We look forward to hearing from you.

8/10 – Goed

Thomas, Chicago

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I really loved this hotel, plus the surrounding area. It will definitely be my first option when revisiting Brooklyn New York ; ) I highly recommend
1 nacht verbleven in april 2024
Reactie van Manager op 1 mei 2024
Hello Thomas,We're thrilled to hear you enjoyed your stay with us and the surrounding area! It would be a pleasure to welcome you back when you return to Brooklyn, New York. Thank you for your recommendation!

10/10 – Uitstekend

Tanissa

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient and price is great
2 nachten verbleven in april 2024
Reactie van Manager op 1 mei 2024
Hello Tanissa,We are pleased to hear that you found our hotel convenient and great value for money. We strive to offer excellent services and facilities to all our guests. If you have any further feedback or comments, please do not hesitate to contact our management team directly for further assistance.

4/10 – Matig

Adana

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Details about the room when booking were deceptive. Specifically, the terrace "view of the city", overlooks a storage/parking lot. The sheets were a dingy yellow color and although we were warned about the no-smoking policy, the bathroom reeked of cigarettes. Housekeeping entered the room without knocking, on the phone, so it took an uncomfortable amount of time for her to realize that my husband and I were not only in the room but indisposed. Book elsewhere.
1 nacht verbleven in april 2024
Reactie van Manager op 1 mei 2024
Hello Adana, We apologize for the inconvenience you experienced during your stay with us. We appreciate your feedback and will address the issues you mentioned to enhance our guest experience. Your comments will be shared with the relevant teams for improvement. Thank you for bringing this to our attention.

4/10 – Matig

William

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This is NOT the charming part of Park Slope. It's stuck between a major building construction site and a huge UHaul center in a very commercial area. You're way better off in downtown Brooklyn.
1 nacht verbleven in april 2024
Reactie van Manager op 26 apr 2024
Hello William,We're sorry to hear that the location did not meet your expectations. Guest feedback is valuable, allowing us to continually improve. We recommend exploring other parts of Brooklyn for a diverse experience. Your input helps us enhance our guests' stays in the future.

4/10 – Matig

Carla

Positief: Netheid
Negatief: Personeel en service, voorzieningen
3 nachten verbleven in april 2024
Reactie van Manager op 26 apr 2024
Hello Carla,We're sorry to hear that your experience fell short of expectations. Please feel free to reach out to us directly with any specific feedback you may have, so we can address your concerns and improve for future guests.

10/10 – Uitstekend

Marco Andres

1 nacht verbleven in april 2024
Reactie van Manager op 17 mei 2024
Hello Marco Andres,We are delighted to hear that you had a wonderful experience at our hotel! If you have any further comments or suggestions, please do not hesitate to reach out to us directly. We look forward to welcoming you back again soon!

8/10 – Goed

Ashley

1 nacht verbleven in april 2024
Reactie van Manager op 14 mei 2024
Hello Ashley, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

4/10 – Matig

Vanessa, Waterford

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Negatief: Netheid, personeel en service
The man who checked us in was militant. We are elderly and from the Midwest. We are farmers. Honest people. This guy accused my husband who was fumbling around getting his credit card out of throwing it at him. It was just ridiculous. My husband was nervous and smiled instead of arguing back. The man said, Why are you smiling? You think this is funny?” I was so scared. We went right up the elevator. We have never been spoken to like this before. The man also stunk up the lobby with intense weed smell. It was a horrible and unwelcome experience.
2 nachten verbleven in april 2024
Reactie van Manager op 23 apr 2024
Hello Vanessa, We regret to learn about your disappointing encounter upon check-in. We value all guest feedback and will address this concerning incident internally. Should you wish to discuss this matter further, please feel free to reach out to our management team. Thank you for sharing your experience with us.

2/10 – Ontzettend slecht

Kimberly

Reisde met partner
Positief: Netheid
Negatief: Personeel en service
I was overcharged by nearly two times. Emails and calls to the hotel are either ignored or I have been very rudely treated. I have had to dispute the duplicate charge through my bank. I have been hung up on, yelled at, gaslit and ignored. Was told I paid through Expedia which I did not do. I gave them my credit card at check in and they double charged me upon checkout. I have never seen anything like it. Too bad, hotel is actually nice-ish and I would have stayed there every trip back to Brooklyn which is often. Oh, and getting fresh towels, coffee or any service is a crap shoot. We stayed four nights and I had to go down to the front desk for coffee twice.
4 nachten verbleven in april 2024
Reactie van Manager op 23 apr 2024
Hello Kimberly, We apologize for any misunderstandings regarding your charges. We recommend reaching out to our management team for further assistance. Your feedback is valued, and we hope to improve your next visit for a more enjoyable experience.

10/10 – Uitstekend

Natacha

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I like the color scheme they use. Very beautiful
1 nacht verbleven in april 2024
Reactie van Manager op 23 apr 2024
Hello Natacha,We're delighted to hear that you enjoyed the color scheme during your stay with us. Our team works hard to create a welcoming and pleasing atmosphere for our guests to enjoy their time with us. We appreciate your feedback and hope to welcome you back soon for another pleasant experience.

10/10 – Uitstekend

Natacha

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice place
1 nacht verbleven in april 2024
Reactie van Manager op 20 apr 2024
Hello Natacha,We appreciate your feedback and are pleased to hear that you enjoyed your stay with us. Thank you for sharing your positive experience with us. We hope to welcome you back in the future.

8/10 – Goed

Brenda

2 nachten verbleven in april 2024
Reactie van Manager op 7 mei 2024
Hello Brenda, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

2/10 – Ontzettend slecht

Aimee

1 nacht verbleven in april 2024
Reactie van Manager op 7 mei 2024
Hello Aimee, We're sorry to hear that your experience didn't meet expectations. Please feel free to reach out to us directly with any specific feedback you may have so we can address your concerns promptly. We always strive to provide the best possible stay for our guests.

10/10 – Uitstekend

Elhadj Boubacar

Positief: Netheid, personeel en service en voorzieningen
It was nice
1 nacht verbleven in april 2024
Reactie van Manager op 13 apr 2024
Hello Elhadj Boubacar,We appreciate you taking the time to share your feedback with us. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

10/10 – Uitstekend

Ronald

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Manager op 12 apr 2024
Hello Ronald,We are thrilled to hear that you enjoyed your stay with us! If you have any further comments or suggestions, please do not hesitate to contact us directly. We look forward to welcoming you back soon!

2/10 – Ontzettend slecht

Efraim

Nothing
1 nacht verbleven in april 2024
Reactie van Manager op 11 apr 2024
Hello Efraim, We value all feedback and apologize for any concerns raised during your stay. Your comments are important to us and will be shared with our team for review. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

10/10 – Uitstekend

Tiffany

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love it there
1 nacht verbleven in april 2024
Reactie van Manager op 10 apr 2024
Hello Tiffany,We are thrilled to hear that you enjoyed your stay with us. Should you have any feedback or suggestions for future visits, feel free to contact us. We look forward to welcoming you back soon!

6/10 – Redelijk

annick

1 nacht verbleven in april 2024
Reactie van Manager op 1 mei 2024
Hello annick, We appreciate you choosing our hotel for your recent stay. If you encountered any issues during your visit, please do not hesitate to contact us directly so we can address any concerns you may have. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience.

10/10 – Uitstekend

Tina M

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff was excellent, great service. Room was clean.
1 nacht verbleven in april 2024
Reactie van Manager op 9 apr 2024
Hello Tina M,We appreciate your kind words about our staff and cleanliness standards. Thank you for highlighting the excellent service you received during your stay. If you have any further feedback or need assistance, please don't hesitate to reach out to our management team.

8/10 – Goed

SHANIKA

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Manager op 7 apr 2024
Hello SHANIKA,We appreciate you choosing our hotel for your stay! If you have any feedback to share, please don't hesitate to reach out to us. We always strive to provide the best experience for our guests.

10/10 – Uitstekend

Edgar

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The best hotel
1 nacht verbleven in maart 2024
Reactie van Manager op 5 apr 2024
Hello Edgar,We're thrilled to hear that you found our hotel to be the best! Your kind words are truly appreciated, and we hope to have the pleasure of welcoming you back soon for another excellent stay.

10/10 – Uitstekend

Deborah

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything has been great.
1 nacht verbleven in maart 2024
Reactie van Manager op 5 apr 2024
Hello Deborah,We are delighted to hear that you had an enjoyable stay with us. Thank you for sharing your positive feedback. If there's anything else we can do to further enhance your experience in the future, please don't hesitate to reach out to us.

10/10 – Uitstekend

Ahrayah-Wayne

Positief: Personeel en service, staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Manager op 2 apr 2024
Hello Ahrayah-Wayne,We are excited to hear that you had a wonderful stay at our hotel! If you have any further comments or suggestions, please feel free to reach out to us directly. We hope to welcome you back soon for another excellent experience!

8/10 – Goed

veranika

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Manager op 27 mrt 2024
Hello veranika,We appreciate you choosing our hotel for your stay! Should you have any feedback to help us improve, please feel free to contact us directly. We hope to welcome you back soon for an even better experience!

10/10 – Uitstekend

JORGE

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quiet
2 nachten verbleven in maart 2024
Reactie van Manager op 27 mrt 2024
Hello JORGE,We appreciate your feedback on the peaceful atmosphere at our hotel. Rest assured, we strive to provide a serene environment for all our guests to enjoy during their stay. If you have any further comments or suggestions, feel free to reach out to our management team for assistance.

10/10 – Uitstekend

Quairyie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in maart 2024
Reactie van Manager op 24 mrt 2024
Hello Quairyie,Thank you for your feedback. We appreciate you taking the time to share your experience with us. Guest satisfaction is important to us, and we will address your concerns with our team to improve our services. Happy travels!

10/10 – Uitstekend

Rhandi

Reisde met familie
Positief: Voorzieningen
More parking please.👍
4 nachten verbleven in maart 2024
Reactie van Manager op 22 mrt 2024
Hello Rhandi,Thank you for sharing your feedback with us. We will certainly take your comments into consideration for future improvements. We appreciate your input as we strive to enhance our guests' experience.

6/10 – Redelijk

Jaymia

2 nachten verbleven in januari 2024
Reactie van Manager op 22 mrt 2024
Hello Jaymia, We regret to hear your stay was not perfect. Please feel free to contact us with any details so we can improve our services for future guests.

10/10 – Uitstekend

Leah

1 nacht verbleven in maart 2024
Reactie van Manager op 9 apr 2024
Hello Leah,We're thrilled to hear that you enjoyed your stay with us! If you have any further comments or suggestions, please feel free to reach out to us. We hope to welcome you back soon!