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Beoordelingen van The Lodge Red Hook

3 out of 5
The Lodge Red Hook
17 Seabring Street, Brooklyn, NY

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 242 van 422 beoordelingen" "
Gastenscore: 8 - Goed. 105 van 422 beoordelingen" "
Gastenscore: 6 - Redelijk. 38 van 422 beoordelingen" "
Gastenscore: 4 - Matig. 9 van 422 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 28 van 422 beoordelingen" "

9,2/10

Netheid

9,0/10

Personeel en service

8,0/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Ahrayah-Wayne

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice spot
1 nacht verbleven in februari 2024
Reactie van Guest Services Manager op 1 mei 2024
Thanks for your positive review Ahrayah-Wayne! It's great to hear you enjoyed your time at the property and neighborhood. We hope to see you again soon at The Lodge Red Hook.

10/10 – Uitstekend

Pascal, Roxboro

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nous avons apprécié notre séjour au Lodge Red Hook. La proximité avec le Cruise Terminal a été un facteur déterminent.
1 nacht verbleven in februari 2024
Reactie van Guest Services Manager op 1 mei 2024
Hello Pascal, thank you so much for your positive review and we hope to see you again on your next cruise!

10/10 – Uitstekend

Yancarlos

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Guest Services Manager op 27 apr 2024
Hello Yancarlos Thank you so much for the positive feedback.We're happy you found our location, team, and rooms up to your standards! Not only were you able to enjoy the accommodations, but Red Hook neighborhood as well - it's evolution is truly something to experience. We hope to see you again on your next trip to NYC!

8/10 – Goed

Jhemina, Brooklyn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Guest Services Manager op 25 apr 2024
Hello JheminaThank you so much for your positive review!We appreciate you choosing to stay with us and we look forward to seeing you again at The Lodge Red Hook!

10/10 – Uitstekend

Amanda Shannen

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Breakfast was great.
1 nacht verbleven in april 2024
Reactie van Guest Services Manager op 23 apr 2024
Thank you for your review and for your comments we are glad you enjoy your recent stay and hope to see you in the near future at The Lodge Red Hook.

10/10 – Uitstekend

Michaela

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stayed here before a cruise. It was perfect! We were able to walk to the cruise port.
1 nacht verbleven in januari 2024
Reactie van Guest Services Manager op 23 apr 2024
Thank you for your positive review Michaela! We love our cruise goers and you were a pleasure to host! We hope you can come back to see us again on your next cruise - you know where we are now!

10/10 – Uitstekend

bonnie

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
We did not expect much and were pleasantly surprised. We had an event in Red Hook and wanted to stay as close as possible and The Lodge was it! The breakfast exceeded all expectations. Best included breakfast of any hotel in the US. Bed was comfortable. Room/bathroom clean though towels were thin. For one night, it was exactly what we were looking for.
1 nacht verbleven in april 2024
Reactie van Guest Services Manager op 23 apr 2024
Hello Bonnie, I would like to express our heartily thanks for your comments. We are happy to know that you had a fantastic time with us and that we have exceeded your expectations. We’re pleased that you chose The Lodge Red Hook, and we look forward to the opportunity and the pleasure of serving you once again in Brooklyn, NYC.

10/10 – Uitstekend

Viviana

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Absolutely loved this place. We stayed for one night for an event at the Barclays. The Front desk staff were great , very welcoming and helpful with assisting us with question on how to use/ride the bus. We walked to several nearby bars. The breakfast was good ! I am not sure if they accommodate or provide it because we didn’t ask for one but an iron and ironing board would have come in handy, but since we were only there one night we didn’t bother asking for one.
1 nacht verbleven in april 2024
Reactie van Guest Services Manager op 23 apr 2024
Hello VivianaThank you so much for your positive review.We truly appreciate your feedback and the team will be so delighted to know they've made such an impression on you during our stay. We look forward to hosting you again!

10/10 – Uitstekend

Matt

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a nice hotel
1 nacht verbleven in maart 2024
Reactie van Guest Services Manager op 17 apr 2024
Hello MattThanks for the positive review - we're happy you enjoyed the accommodations at The Lodge Red Hook and we hope to see you again.

10/10 – Uitstekend

Jennifer

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Grateful for the staff at this hotel. Olmed was kind, courteous and attentive. Hotel was clean, room was clean; bed was clean and comfortable. Just what we needed. Staff was helpful with recommendations too! Would stay here again!
1 nacht verbleven in april 2024
Reactie van Guest Services Manager op 16 apr 2024
Hello Jennifer, thank you for your positive review! The team will be so happy to know their hard work and services were recognized and we hope to see you again at The Lodge Red Hook.

6/10 – Redelijk

Tiffany

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Guest Services Manager op 16 apr 2024
Hello Tiffany, thank you so much for your review and we hope to see you again at The Lodge Red Hook!

10/10 – Uitstekend

Jesse

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great value
3 nachten verbleven in april 2024
Reactie van Guest Services Manager op 13 apr 2024
Thank you Jesse! We truly appreciate your feedback and the kind words. We hope that the next time you visit you get the chance to explore Red Hook and its numerous shops, galleries, restaurants and bars.

8/10 – Goed

Sally

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very close to the Brooklyn Terminal. The hotel was very basic. The check in and staff was limited. Room was clean and comfortable. The Breakfast buffet was amazing, many hot and cold food options. I received a lot of emails for this location, key app and preregistration.
1 nacht verbleven in maart 2024
Reactie van Guest Services Manager op 13 apr 2024
Hello SallyThank you for the positive feedback. We're so happy you found your accommodation up to your standards. The team will be happy to know they've made an impact during your stay and we hope to see you again!

8/10 – Goed

Jan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very convenient location for visiting family in Carroll Gardens. Nice-sized room and good price for NY hotel. The staff was very helpful in extending my stay for a couple of days without moving rooms.
3 nachten verbleven in april 2024
Reactie van Guest Services Manager op 11 apr 2024
Greetings Jan, Thank you very much for your positive review!It was so nice having you with us. The Lodge Red Hook is dedicated to our guests and happy to help in any way possible. Our location gives you convenient access to local restaurant and shops. We hope you had a great time in NYC and stay with us again soon!

10/10 – Uitstekend

anthony d

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff was great
3 nachten verbleven in april 2024
Reactie van Guest Services Manager op 9 apr 2024
Thank you Anthony D! We really appreciate the kind words regarding your experience with us and we hope to see you again.

10/10 – Uitstekend

Thomas

Reisde met partner
Positief: Netheid, personeel en service
The hotel truly surprised my wife and I for the cleanliness, hospitality of the staff and close location to the MSC cruise dock (6 blocks away) that did not require us to pay for a cab or Uber. Also, we were surprised that breakfast was also included in the rate. We would not hesitate to go back.
1 nacht verbleven in april 2024
Reactie van Guest Services Manager op 9 apr 2024
Greetings Thomas,Thank you so much for your 5-star review! The team will be so happy to know they've made an impact on your stay and we truly can't wait to host you again on your next cruise! Let us know when you'd like to come back, we'd love to take care of your reservation!

8/10 – Goed

Luke

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A solid place to stay for a night or two in Brooklyn!
1 nacht verbleven in april 2024
Reactie van Guest Services Manager op 9 apr 2024
We’re pleased that you chose the The Lodge, Red Hook, and we look forward to the opportunity and the pleasure of serving you once again here in Brooklyn.

8/10 – Goed

Mingxiang

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything is good except transportation.
2 nachten verbleven in april 2024
Reactie van Guest Services Manager op 9 apr 2024
Thanks for your positive review Mingxiang ! It's great to hear you enjoyed your time and neighborhood. There are different options regarding transportation, We hope to see you again soon.

8/10 – Goed

Jessica

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice quiet easy check in and cute breakfast spot right on the corner.
1 nacht verbleven in maart 2024
Reactie van Guest Services Manager op 4 apr 2024
Hello Jessica, We’re pleased that you chose the The Lodge, Red Hook, and we look forward to the opportunity and the pleasure of serving you once again here in Brooklyn.

10/10 – Uitstekend

Saad

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Guest Services Manager op 5 apr 2024
Thank you Saad. We really appreciate the kind words regarding your experience with us and we hope to see you again.

10/10 – Uitstekend

Vasyl

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Все отлично
2 nachten verbleven in april 2024
Reactie van Guest Services Manager op 4 apr 2024
Hello Vasyl, Thank you for your review and for your comments we are glad you enjoy your recent stay and hope to see you in the near future.

2/10 – Ontzettend slecht

w

Negatief: Netheid, personeel en service
1 nacht verbleven in april 2024
Reactie van Guest Services Manager op 4 apr 2024
Hello W,We would like to know why you decided to give us that low score? We are sincerely sorry that your visit did not reflect the high standards that we set for our hotel. Our goal is to always exceed our guests’ expectations.

6/10 – Redelijk

Gonzalo, Coral Gables

Positief: Netheid, personeel en service
3 nachten verbleven in januari 2024
Reactie van Guest Services Manager op 3 apr 2024
Thank you Gonzalo! We appreciate the feedback and your review. Hope to see you again in Brooklyn.

8/10 – Goed

Christa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great room with excellent in and out parking. Public transportation was a bit of a walk but manageable. Top tier breakfast every morning. Nice clean room with all the amenities. Only complaint was the full size beds and the scratchy sheets.
3 nachten verbleven in maart 2024
Reactie van Guest Services Manager op 2 apr 2024
Thank you Christa for the positive review! We're so glad you were able to enjoy your stay and our accommodations at The Lodge Red Hook. There's so much more to see and explore in Brooklyn, so we hope to see you again soon!

10/10 – Uitstekend

C

1 nacht verbleven in maart 2024
Reactie van Guest Services Manager op 20 apr 2024
Hello CThank you so much for your positive review.We truly appreciate your feedback and the team will be so delighted to know they've made such an impression on you during our stay. We look forward to hosting you again!

8/10 – Goed

Theresa

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was so comfortable it was like being at home
1 nacht verbleven in maart 2024
Reactie van Guest Services Manager op 29 mrt 2024
We’re pleased that you chose the The Lodge, Red Hook, and we look forward to the opportunity and the pleasure of serving you once again here in Brooklyn.

8/10 – Goed

Sylvie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
On a demandé d'augmenter le chauffage dans notre chambre mais malheureusement ce fut trop chaud. MAIS J'ADORE CET ENDROIT. Je vais Y revenir!
1 nacht verbleven in maart 2024
Reactie van Guest Services Manager op 27 mrt 2024
We’re pleased that you chose the The Lode, Red Hook, and we look forward to the opportunity and the pleasure of serving you once again here in Brooklyn.

6/10 – Redelijk

Giovanni, Freehold

Reisde met familie
Negatief: Personeel en service
I am not sure how it got 8.7 rating. I booked 4 rooms and we all got put in the basement with a small windows at street level. I have never stayed at a hotel where the window are this small you cannot fit in the event of a fire and is at street level. Breakfast was very good with many options and the personnel attentive. Front desk non existence. The rooms were comfortable but at least in my case a little rundown and the bathroom had stain that had not been cleaned
1 nacht verbleven in maart 2024
Reactie van Guest Services Manager op 26 mrt 2024
Thank you for taking the time to write about your recent stay. We are sincerely sorry that your visit did not reflect the high standards that we set for our hotel. Our goal is to always exceed our guests’ expectations. There are some rooms in our C level that represents the value or price of the bookings, We hope to see you soon in Brooklyn.

6/10 – Redelijk

Karen

Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Guest Services Manager op 26 mrt 2024
Thank you Karen, We appreciate your feedback regarding your experience with our hotel. We hope we get the chance to see you again.

10/10 – Uitstekend

George

Positief: Staat van de accommodatie en faciliteiten
Thank you
1 nacht verbleven in maart 2024
Reactie van Guest Services Manager op 26 mrt 2024
Thank you George! We really appreciate the kind words regarding your experience with us and we hope to see you again at The Lodge Red Hook.

8/10 – Goed

Andrea

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This is a great little hotel. The rooms are clean and comfortable. The staff is kind. The linens could use some TLC - towels with mascara on them. That being said, I’d stay there again. Love Red Hook!
2 nachten verbleven in maart 2024
Reactie van Roy op 19 mrt 2024
Hello Andrea. We are happy to hear you enjoyed your stay here at the Lodge Red Hook. Please come back again.

6/10 – Redelijk

Joel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Roy op 19 mrt 2024
Hello Joel. Thanks for the feedback. Please visit us again next time.

6/10 – Redelijk

John

Reisde met familie
Negatief: Personeel en service, voorzieningen
No restaurant dining in hotel, limited space to sit outside your small room, entrance/lobby limited and VERY noisy. Complimentary breakfast area very hot / humid. Only plus VERY close proximity to port for cruise departure
1 nacht verbleven in maart 2024
Reactie van Roy op 16 mrt 2024
Hello John We're so sorry you felt our accommodations were not up to your standards. We hope to change your mind on your next trip here. Thanks again for your honesty.

10/10 – Uitstekend

Dmitry

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good staff and service
1 nacht verbleven in maart 2024
Reactie van Roy op 15 mrt 2024
Hello Dmitry. We are glad you had a great stay here at the Lodge Red Hook. Hope we will see you soon.

10/10 – Uitstekend

Heather

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay! The staff were amazing. Easy check in. The rooms and property were very clean. Beds were comfortable. And breakfast was included. Not great breakfast, but something for everyone. No complaints,
1 nacht verbleven in maart 2024
Reactie van Roy op 15 mrt 2024
Hello Heather. Thank you for the prefect review. We are pleased you had a great stay here at The Lodge Red Hook. Please visit us again soon.

10/10 – Uitstekend

ALBERT

Positief: Voorzieningen
Nice and handy to cruise pier.
1 nacht verbleven in januari 2024
Reactie van Ghia op 11 mrt 2024
Hello Albert, thank you so much for your positive review. We love to see our cruise go-ers and we hope to see you again!

6/10 – Redelijk

rebecca

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Lobby and hall reaked of pot. Our room key both days didn’t work Our room was clean and no problem there. Like the ease of parking
2 nachten verbleven in maart 2024
Reactie van Ghia op 11 mrt 2024
Hello Rebecca, thank you for your feedback. While we have a strict no-smoking policy, the guests are allowed to smoke outside at least 20ft away from the property. We do however appreciate your concerns and will address this immediately.

2/10 – Ontzettend slecht

Sara

1 nacht verbleven in maart 2024
Reactie van Guest Services Manager op 30 mrt 2024
Hello Sara, We are sincerely sorry that your visit did not reflect the high standards that we set for our hotel. Our goal is to always exceed our guests’ expectations.What happened during your stay?

8/10 – Goed

Stephanie

1 nacht verbleven in maart 2024
Reactie van Guest Services Manager op 30 mrt 2024
Thank you for your review, we are glad you enjoy your recent stay and hope to see you in the near future.

10/10 – Uitstekend

Matthrw

1 nacht verbleven in maart 2024
Reactie van Guest Services Manager op 27 mrt 2024
Thank you Matthrw! We really appreciate your excellent review regarding your experience with us and we hope to see you again in Red Hook, Brooklyn.

10/10 – Uitstekend

Asuka

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Free breakfast was amazing!
1 nacht verbleven in februari 2024
Reactie van Ghia op 3 mrt 2024
Hello Asuka,Thank you for your positive review and we hope to see you again at the Lodge Red hook!

8/10 – Goed

Annie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Ghia op 4 mrt 2024
Hello Annie, thank you for your review. We appreciate you choosing to stay with us and we hope to see you again.

10/10 – Uitstekend

Alisha

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was cool
1 nacht verbleven in februari 2024
Reactie van Ghia op 3 mrt 2024
Hello Alisha, and thank you for your positive review. We hope to see you again!

2/10 – Ontzettend slecht

Sheldon

Reservation was cancelled without notice. Extremely frustrating set of events that was solely the result of Expedia’s poor performance
2 nachten verbleven in februari 2024
Reactie van Ghia op 3 mrt 2024
We're sorry for what you experienced.

10/10 – Uitstekend

Liang

Reisde met familie
Positief: Netheid, voorzieningen
Very clean. And the breakfast tasted very good.
1 nacht verbleven in februari 2024
Reactie van Ghia op 26 feb 2024
Thank you Liang, for your positive review! We're happy you enjoyed your stay and we hope to see you again soon.

10/10 – Uitstekend

Jeymmy

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very clean and so close to the cruise terminal.
1 nacht verbleven in februari 2024
Reactie van Ghia op 26 feb 2024
Hello Jaymmy, thank you for your positive review, and we hope you can come back to see us again at The Lodge Red Hook.

10/10 – Uitstekend

Douglas

1 nacht verbleven in februari 2024
Reactie van Roy op 20 mrt 2024
Hello Douglas. Thank you for your prefect review. We are pleased that you had a great time here at The Lodge Red Hook. Please come again.

8/10 – Goed

Jennifer

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beds were cozy. Breakfast was ok.
4 nachten verbleven in februari 2024
Reactie van Ghia op 26 feb 2024
Thank you for your positive review, Jennifer! We're so glad you enjoyed the coziness of the bed. Breakfast is something we are happy to offer our guests, however the neighborhood is full of other options. We hope you can come back to explore a little more of Red Hook!

10/10 – Uitstekend

Denver

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Ghia P op 20 feb 2024
Thank you Denver, for the positive review!

10/10 – Uitstekend

Jonathan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Ghia P op 20 feb 2024
Hello Jonathan, thank you so much for your positive review and we hope to see you again soon!