Een buitenzwembad, parasols voor strand/zwembad

Beoordelingen van Rydges Newcastle

4.5 out of 5
Rydges Newcastle
Wharf Rd & Merewether St, Newcastle, NSW

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 483 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 332 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 115 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 47 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 24 van 1001 beoordelingen" "

8,8/10

Netheid

9,0/10

Personeel en service

8,4/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Gina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful spot - I don’t think u could get better - great view from rooms - lovely staff and good food
6 nachten verbleven in april 2024
Reactie van Tahir G. op 28 apr 2024
Hello, Thank you for your review. We are pleased you enjoyed yourself and look forward to having you stay with us again. Kind Regards,

6/10 – Redelijk

Brianna

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The staff and surrounds were very nice but the property itself felt run down. Everything in the hotel had a musky smell, including the room and bedding.
1 nacht verbleven in april 2024
Reactie van Tahir G. op 28 apr 2024
Hi Brianna, We really appreciated you taking the time to leave a review, we are glad that you enjoyed the view. However, we are disappointed to hear that you did encounter some issues during your stay. We definitely will be following up with all relevant departments to ensure these issues are rectified and will not happen again. We do hope that you will give us the opportunity to welcome you back.

6/10 – Redelijk

Anabelle

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Tahir G. op 29 apr 2024
Hello, Thank you for your review. We are pleased you enjoyed yourself and look forward to having you stay with us again. Kind Regards,

10/10 – Uitstekend

Cameron

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location
1 nacht verbleven in april 2024
Reactie van Tahir G. op 25 apr 2024
Hello, Thank you for your review. We are pleased you enjoyed yourself and look forward to having you stay with us again. Kind Regards

8/10 – Goed

Ralph

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Tahir G. op 24 apr 2024
Hello, Thank you for your review. We are pleased you enjoyed yourself and look forward to having you stay with us again. Kind Regards,

8/10 – Goed

Suzanne

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Great location but in need of a bit of a refresh
2 nachten verbleven in april 2024
Reactie van Tahir G. op 22 apr 2024
Hi Suzanne, Thank you for the review. Our hotel will be undergoing maintenance and renovations slowly so they should be ready and brand new once you return to see us again. Kind Regards,

8/10 – Goed

Sarah, Avalon

1 nacht verbleven in maart 2024
Reactie van Thomas M op 19 apr 2024
Hello,Thank you for your review.We are so pleased you enjoyed yourself and look forward to welcoming you back soon.Kind Regards,

10/10 – Uitstekend

Rose

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in maart 2024
Reactie van Thomas M. op 4 apr 2024
Hi Rose,Thank you for your review.We love seeing positive feedback, and look forward to welcoming you back soon.Kind Regards,

8/10 – Goed

Michael

Positief: Netheid, staat van de accommodatie en faciliteiten
Excellent location, "most" staff great, the TV is annoyingly slow and no ability to log in to streaming services.
1 nacht verbleven in maart 2024
Reactie van Jacque B op 31 mrt 2024
Hi Micheal, Thank you taking the time to leave us a review, I am also glad that you were able to enjoy the hotels great location. I will pass your additional comments on to the relevant departments. Thank you again for your feedback as we are always looking to improve and I hope we can look forward to welcoming you back to Rydges Newcastle in the near future.

10/10 – Uitstekend

Viive

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Thomas M. op 20 mrt 2024
Hi Viive,Thank you for leaving the review for us.Kind Regards,

6/10 – Redelijk

Ian

Zakenreiziger
Positief: Personeel en service
This property has a lovely view of you have a waterfront suite and the staff were fantastic in particular a check in man Adam was brilliant he also helped me find accommodation at another Rydges and his front desk service was second to none The rooms however were dated with pooquality towels and furnishing for around $300 a night I thought it a rip to charge $35 a night for hotel parking
1 nacht verbleven in maart 2024
Reactie van Thomas M. op 20 mrt 2024
Hi Ian,Thank you for the review.We are starting to renovate some of our rooms now so they will not feel outdated for much longer. The Valet Parking is not the only option around the hotel, as there is the on street parking and Wilsons carpark down the street.We look forward to having you stay with us again soon.Kind Regards,

8/10 – Goed

Douglas E

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a king harbourside suite. Very spacious, good climate control, quiet. Close to a nice set of harbourside restaurants with lots of dining choice. Room WiFi (3 device max.) more or less OK for single device streaming (12-18mps). Room had bar fridge mostly stocked with for sale products but with small amount of room left. Check out time 11am is generous (by Australian standards). One block from tram (2 stops along tram from train station at Newcastle Interchange). Harbour view was pleasant. Nice outdoor pool.
2 nachten verbleven in maart 2024
Reactie van Thomas M. op 20 mrt 2024
Hi Douglas,Thank you for your review. We are pleased you enjoyed your stay with us so much as and we look forward to having you come enjoy your time here again.Kind Regards,

10/10 – Uitstekend

Carlie

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great spot! Travelled with our kids and everything was safe, clean, wonderful, very nice and the pool was a lot of fun! Beautiful 10/10 spot. Would definitely stay here again.
1 nacht verbleven in maart 2024
Reactie van Jacque op 8 mrt 2024
Hi Carlie, Thank you so much for taking the time to leave us a review, We are just so thrilled to hear that you and the kids had such an amazing time here with us! We certainly are so grateful that we are surrounded by such a beautiful location. We cant wait to have you stay with us again! Thank you

6/10 – Redelijk

Timothy

3 nachten verbleven in februari 2024
Reactie van Jacque op 25 mrt 2024
Thank you for taking the time to leave us a review, Kind Regards

8/10 – Goed

Guido

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Lage am Kai und Außenpool top!
3 nachten verbleven in februari 2024
Reactie van Thomas M. op 19 feb 2024
Hello Guido,Thank you for your review.We are pleased you enjoyed our harbour side location and pool.We look forward to seeing you stay with us again soon.Kind Regards,

10/10 – Uitstekend

Sir Paul

3 nachten verbleven in februari 2024
Reactie van Thomas M. op 21 mrt 2024
Hi Paul,Thank you for leaving the review for us.Kind Regards

8/10 – Goed

Riana

Positief: Netheid
2 nachten verbleven in januari 2024
Reactie van Thomas M op 3 feb 2024
Hello,Thank you for leaving such a positive review for us.We look forward to welcoming you back soon.Kind Regards,

6/10 – Redelijk

Ty

Positief: Netheid, personeel en service
1 nacht verbleven in januari 2024
Reactie van Thomas M. op 3 feb 2024
Hello,Thank you for leaving your review for us.We look forward to welcoming you back soon.Kind Regards,

10/10 – Uitstekend

Sean

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great hotel, excellent breakfast, great tidy rooms, kids loved the pool.
2 nachten verbleven in januari 2024
Reactie van Tahir G. op 26 jan 2024
Hello Sean,Thank you for leaving your review for us. We are so pleased you enjoyed your time with our hotel, and look forward to welcoming you back. Kind Regards,

10/10 – Uitstekend

Danielle

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great for families. Lovely staff.
1 nacht verbleven in oktober 2023
Reactie van Tahir G op 25 jan 2024
Hi Danielle, Thank you for your review. We appreciate you taking the time and leaving it for us, and look forward to seeing you stay with us again. Kind Regards,

10/10 – Uitstekend

Ximena

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful location and excellent food
3 nachten verbleven in januari 2024
Reactie van Tahir G op 25 jan 2024
Hi XimenaThank you so much for providing us some feedback on your recent stay, we do appreciate it. I'm glad you seem to have had a pleasant experience at our hotel. Here at Rydges Newcastle we do strive to provide positive experiences for our guests and it is fantastic to see another happy customer. We hope to welcome you back soon. Kind Regards,

2/10 – Ontzettend slecht

Sagar

Negatief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024
Reactie van Thomas M. op 23 jan 2024
Hi Sugar,Thank you for taking the time to provide us with a review.Please feel free to contact us directly and provide some details for our consideration.Kind Regards,

10/10 – Uitstekend

Makawitage

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Kids enjoyed the pool slide which was unique. Good food and kids friendly.
1 nacht verbleven in januari 2024
Reactie van Thomas M. op 23 jan 2024
Hello Makawitage,Thank you for your review.We are pleased to read your family enjoyed your time with us, and we hope to see you again soon.Kind Regards,

10/10 – Uitstekend

Tufayl

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent experience. Staff was friendly and helpful. The room was clean and everything that needed working was working. The atmosphere was very relaxing. We would have stayed longer if we could!
1 nacht verbleven in januari 2024
Reactie van Thomas M. op 22 jan 2024
Hi Tufayl, Thank you for your positive review. We appreciate you staying with us, and look forward to welcoming you back soon. Kind Regards,

10/10 – Uitstekend

Rita

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful place to stay and lovely outlook from our room. Staff were always very friendly and attentive, we really enjoyed our stay and will return again soon.
2 nachten verbleven in januari 2024
Reactie van Thomas M. op 22 jan 2024
Hi Rita, Thank you for your positive review. We appreciate you staying with us, and look forward to welcoming you back soon. Kind Regards,

2/10 – Ontzettend slecht

Raul

Reisde met familie en kleine kinderen
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Hotel location was great and the little ones enjoyed the pool and slide very much. Breakfast was good in the morning. However, our room was not as clean as we would have expected, not a deal breaker, but the reason for the one star was a non working air conditioning in our room. Despite asking assistance in the front counter and ringing later when still was not working, we never got a solution and had to the spend the night it what it felt like a sauna. This is a basic expectation and it was not met.
1 nacht verbleven in januari 2024
Reactie van Thomas M. op 21 jan 2024
Hello Raul,We apologise for the maintenance issues you faced during your stay with us. These are rare for us and are not an example of the standard we hold as a hotel.Please feel free to contact us directly with any other feedback from your stay.We are pleased to read you found the location enjoyable and the breakfast was a great start to your day.We hope we can resolve these issues for you, and welcome you back soon,

6/10 – Redelijk

Virginia

We thought the rooms needed a upgrade
1 nacht verbleven in januari 2024
Reactie van Thomas M. op 21 jan 2024
Hi Virginia,Thank you for taking the time to leave a review for us.We appreciate you sharing your thoughts, and you would be pleased to learn we are about to begin renovations on our rooms. This should resolve any issues you found during your most recent stay with us.We look forward to having you stay with us again soon.Kind Regards,

8/10 – Goed

David

Zakenreiziger
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Great location .... thats about it
Great views of the harbour, great walking along the foreshore, a quick easy walk into to town or to restaurants and bars BUT. Ive stayed in this place for years, even when it was run by a different operator. Very little has ever been updated or renovated and its very very tired. Apart from that its great.
2 nachten verbleven in januari 2024
Reactie van Tahir G. op 19 jan 2024
Hi David, Thank you for taking the time and leaving a review for us. We pleased to hear that you enjoyed our services and hotel location during your stay with us.We are going through renovations which will alleviate the concerns you have highlighted. We look forward to seeing you stay with us again soon

10/10 – Uitstekend

Yan

1 nacht verbleven in januari 2024
Reactie van Thomas M. op 5 feb 2024
Hello,Thank you for your positive review.We appreciate it, and look forward to welcoming you back soon.Kind Regards,

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Thomas M op 16 jan 2024
Hi Robert, Thank you for your positive review. We appreciate you staying with us, and look forward to welcoming you back soon. Kind Regards,

10/10 – Uitstekend

Jennifer

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent position. Within walking distance to the beach, cafes and shops. Great customer service. The room was excellent and a delicious buffet breakfast was enjoyed.
1 nacht verbleven in januari 2024
Reactie van Thomas M op 16 jan 2024
Hi Jennifer, Thank you for your positive review. We appreciate you staying with us, and look forward to welcoming you back soon. Kind Regards,

8/10 – Goed

Deborah

Reisde met een groep
Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Thomas M. op 14 jan 2024
Hi Deborah, Thank you for your positive review. We appreciate you staying with us, and look forward to welcoming you back soon. Kind Regards,

8/10 – Goed

Amber

2 nachten verbleven in januari 2024
Reactie van Thomas M. op 3 feb 2024
Hello,Thank you for leaving such a positive review for us.We look forward to welcoming you back soon.Kind Regards,

10/10 – Uitstekend

Lisa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great pool for kids
2 nachten verbleven in januari 2024
Reactie van Thomas M. op 13 jan 2024
Hi Lisa,Thank you for your positive review.We appreciate you staying with us, and look forward to welcoming you back soon.Kind Regards,

8/10 – Goed

Kristine

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
Great location. Just feel that the hotel is in need of a little updating.
1 nacht verbleven in januari 2024
Reactie van Thomas M. op 13 jan 2024
Hi Kristine,Thank you for your positive review.We appreciate you staying with us, and look forward to welcoming you back soon.Kind Regards,

10/10 – Uitstekend

Agnes

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location with excellent service
1 nacht verbleven in januari 2024
Reactie van Tahir G op 12 jan 2024
Hi Agnes,Thank you for your review. We look forward to having you stay with us again soon.King Regards,

10/10 – Uitstekend

Joseph David

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Always a pleasure to stay here
3 nachten verbleven in januari 2024
Reactie van Tahir G op 12 jan 2024
Hi Sarah,Thank you for letting us know about your recent stay and for choosing Rydges Newcastle. I'm so thrilled that you enjoyed everything. Thank you again for your feedback. We look forward to having you back with us again in the near future. Kind Regards,

8/10 – Goed

Brian

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Didnt like parking around the streets. Valet was available but i wanted to use and access the vehicle regularly. QR menu for in-room dining was different to the choices when ordering. Great place , clean and comfortable.
1 nacht verbleven in januari 2024
Reactie van Thomas M. op 9 jan 2024
Hello Brian,Thank you for providing some feedback of your stay with us.Our Valet service is 24/7, and we would be more than happy to either bring your vehicle up or arrange for the items to be brought to your room for you.We will look into the issue with the QR codes, and hope you stay with us again soon.Kind Regards,

10/10 – Uitstekend

Naomi

Positief: Netheid, personeel en service
Our 2 nights stay at the Rydges was lovely, although the room is very small. The location and proximity to the wharf, restaurants, beautiful views and comfortable surrounds were highlights. The room was clean and comfortable and the pool with slide was a draw card for our children. The sofa bed mattress was well used and probably needs to be replaced soon.
2 nachten verbleven in januari 2024
Reactie van Thomas M. op 9 jan 2024
Hello Naomi,Thank you for leaving your review for us.We are so pleased you enjoyed your time with our hotel, and look forward to welcoming you back.Kind Regards,

8/10 – Goed

Shanan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Thomas M. op 9 jan 2024
Hello Shanan,Thank you for leaving your review for us.We are so pleased you enjoyed your time with our hotel, and look forward to welcoming you back.Kind Regards,

4/10 – Matig

Stefanie

Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The fold out lounge had no sheets, mattress was stained and dirt. The blankets in cupboard were dirty, smelly and covered in dust. Rooms need to be updated and modernised.
1 nacht verbleven in januari 2024
Reactie van Thomas M. op 9 jan 2024
Hello Stefanie,Thank you for providing some feedback of your stay with us.We are disappointed to read you had so many issues with the sofa lounge.We are entering a period of renovations where the rooms will be updated, resolving the issues you have highlighted.We hope to see you stay with us again,

8/10 – Goed

Edith

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Extra for Valè parking, expensive for one night.
1 nacht verbleven in januari 2024
Reactie van Thomas M. op 9 jan 2024
Hello Edith,Thank you for your review.Multiple parking options are available both within and surrounding the hotel, as it is a 24/7 service with a concierge available at all times it is also a paid service.Unfortunately at this time of year, the industry does become more expensive than at other times. As we move away from the New Years period this should reduce.We hope you decide to stay with us again.Kind Regards,

4/10 – Matig

Payam

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Door got stuck, always towel numbers were less than people in the room, old tvs , low pressure shower, keep forgeting the orders for tea and what we asked
4 nachten verbleven in december 2023
Reactie van Thomas M. op 9 jan 2024
Hello Payam,These all sound like multitude of issues during your stay.Please feel free to contact us directly so we may assist and provide a better service for your next stay with us.Kind Regards,

10/10 – Uitstekend

LANHU

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Sarah

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great room, views were far better than expected- lifts are fast & always around, staff were great- better selection at the 350 bar & rest. for food & decenty cocktails would be a potential improvement - hotel itself was great & the room intro book to the area /hotel history fantastic!! Thank you :D
2 nachten verbleven in december 2023
Reactie van Tahir G op 5 jan 2024
Hi Sarah,Thank you for letting us know about your recent stay and for choosing Rydges Newcastle. I'm so thrilled that you enjoyed everything. Thank you again for your feedback. We look forward to having you back with us again in the near future. Kind Regards,

6/10 – Redelijk

Stefano

Reisde met familie en kleine kinderen
Positief: Netheid
Negatief: Personeel en service
Stuff not so trained. Half an hour to prepare a cappuccino. Hotel a bit outdated. The plus is surely the location.
1 nacht verbleven in december 2023
Reactie van Thomas M. op 31 dec 2023
Hi Stefano,Thank you for taking the time to leave a review for us. We agree, the location of the hotel is amazing and a huge plus. One of the downsides to this is popularity meaning the hotel appears more run down than usual during its busy periods due to the excessive use. This can also lead to extended wait times for items such as your cappuccino.We do appreciate your patience and hope it was well worth the wait.Kind Regards,

10/10 – Uitstekend

Michael

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The chilled location was amazing, loved the vibe
1 nacht verbleven in december 2023
Reactie van Tahir G op 29 dec 2023
Hi Michael,Thank you for your great feedback. We hope to see you again soon. Kind regards.

10/10 – Uitstekend

Loydette

Positief: Netheid, voorzieningen
2 nachten verbleven in december 2023
Reactie van Thomas M. op 27 dec 2023
Hi Lloydette,Thanks for leaving your review for us.We hope to have you stay with us again soon,

10/10 – Uitstekend

Matthew

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly, efficient staff. Great location!
2 nachten verbleven in december 2023
Reactie van Thomas M. op 23 dec 2023
Hello,Thank you for your review.We greatly appreciate you taking the time, and we hope to have you stay with us again soon.Kind Regards,

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pitiful
We booked the king suite with harbour view with balcony. On entering the room we noticed vomit all over the balcony so I called reception and they apologised and said they were upgrading us to the king spa suite. The king spa suite was dirty, the balcony was so small you could only just stand on it, the dining suite only had 1 chair so only one of us could sit at the table, the bathroom towels were placed on a towel rack high on the wall in the centre of the spa which meant you had to climb in the spa to reach a towel, that also meant the cleaners had to climb in the spa to place the towels in the rack. There was no steps to climb into the spa which was incredibly difficult as I am 152cm tall and to make matters worse you have to climb into the spa to take a shower which is incredibly dangerous trying to get in and out when wet. There was absolutely no utensils in the kitchen, what is the point of have a kitchen with no dishes or cutlery. The coffee cups and coffee was on the bottom of the cupboard under the kitchen sink. The fridge was filthy. There was no compendium or prices for the mini bar. We paid $250 per night for our suite which was better than the upgraded suite which was $418p and $35 on parking ( luckily we had free parking directly in front of motel). I would never recommend the Rydges motel at Newcastle because you are only paying for the name
Fridge
Have to climb in spa to reach towel rack
No proper step to access spa bath to have a shower, the tiny step at the side of spa so small and inadequate my size 5 foot was to big
The tiny balcony couldn’t even accommodate a chair and your paying an $100 a night for the privilege of something that’s unusable
2 nachten verbleven in december 2023