Behandelingskamers voor koppels

Beoordelingen van Pineapple Court Hotel

2.5 out of 5
Pineapple Court Hotel
Pineapple Place, Ocho Rios, Saint Ann

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 53 van 150 beoordelingen" "
Gastenscore: 8 - Goed. 46 van 150 beoordelingen" "
Gastenscore: 6 - Redelijk. 32 van 150 beoordelingen" "
Gastenscore: 4 - Matig. 10 van 150 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 9 van 150 beoordelingen" "

8,2/10

Netheid

8,6/10

Personeel en service

6,8/10

Voorzieningen

7,2/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Tashira

Reisde met een groep
Positief: Netheid, personeel en service en voorzieningen
Very nice and helpfull staff, good breakfast, Great location!
5 nachten verbleven in februari 2024
Reactie van TraceyD op 5 mrt 2024
Thank you so much for the review. We're glad you enjoyed you stay

8/10 – Goed

Courtney

The hot water takes along time to comes out the faucet
4 nachten verbleven in maart 2024
Reactie van TraceyD op 5 mrt 2024
Thanks for the feedback. Not sure about the hot water issue, we will look into that issue

6/10 – Redelijk

MARTIN

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
No elevator
2 nachten verbleven in februari 2024
Reactie van TraceyD op 8 feb 2024
Thank you for the feedback. Yes wish wish we could have one installed too. Hopefully eventually

10/10 – Uitstekend

melva

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was good did not regret one bit of it i love it there
12 nachten verbleven in januari 2024
Reactie van TraceyD op 31 jan 2024
We are so happy you enjoyed your stay. Thank you for staying with us and thanks for the review. Hope to see you next time

10/10 – Uitstekend

Joel A, New York

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rooms are comfortable and poperly maintained. Hotel staff are very friendly and accomodating. Only major issue was plumbing. Sink was noisy at times and also terrible water pressure from shower. There are two restaurants and a mini-mart well within walking distance. Overall, a good stay!
8 nachten verbleven in januari 2024
Reactie van TraceyD op 27 jan 2024
Thank you so much for this wonderful review We are very happy that you were comfortable. We apologize for the low water pressure. We have done some major work to address that situation and more. Hopefully you will get a chance to experience the upgrades in the future

8/10 – Goed

Duke

Positief: Netheid, personeel en service
12 nachten verbleven in december 2023
Reactie van TraceyD op 26 jan 2024
Thanks for the review and the support!!

10/10 – Uitstekend

Cynthia

4 nachten verbleven in januari 2024
Reactie van TraceyD op 24 jan 2024
Thank you so much for the ratings and for the support. We’re happy you enjoyed yourself.

10/10 – Uitstekend

Tricia-gaye

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was good
2 nachten verbleven in december 2023
Reactie van TraceyD op 31 jan 2024
Thank you for choosing Pineapple Court and thank you so much for the feedback. We’re glad you had a good stay. Looking forward to hosting you again in the future

2/10 – Ontzettend slecht

Dam Massamba

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It’s stated that the check in time is from 3 pm to midnight 12 AM. I came to the hotel at 9 pm and the office was closed. It was raining. After few hours I decided to book another hotel close to the airport, in Montego Bay. Since I had two bookings I chose to go to the one closer to the airport knowing the my vacations were compromised.
4 nachten verbleven in december 2023
Reactie van TraceyD op 1 jan 2024
We are sorry you had to leave to get closer to the airport. But please note that, as we state on our webpage, eventhough our Front desk closes at 8:00PM, the security in quite prepared and capable of checking in guest after 8:00

10/10 – Uitstekend

David

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great overnight stay
Great short stay. Nice new restaurant and bar.
3 nachten verbleven in december 2023
Reactie van TraceyD op 6 dec 2023
Thank you so much for the review. We really appreciate it and your support. Wishing you all the very best. And looking forward to seeing you next time

6/10 – Redelijk

Desmond

Positief: Personeel en service
The entire staff were very professional and helpful, their breakfast was great, the place needed some upgrades
13 nachten verbleven in oktober 2023
Reactie van TraceyD op 26 nov 2023
Thank you for the review. We're delighted to hear that you were happy with our staff and enjoyed our breakfast offerings. We also appreciate your constructive feedback regarding the need for upgrades. We continuously strive to enhance our facilities and services, and your input is invaluable in helping us identify areas for improvement. Rest assured, your comments will be shared with the management team for consideration in future plans.

8/10 – Goed

Stephen

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van TraceyD op 28 okt 2023
Thank you for the ratings. We’re happy you had a good time. Thanks also for the support. Looking forward for to your next visit

8/10 – Goed

Tanaya

Positief: Netheid
Reactie van TraceyD op 14 okt 2023
Thanks for the review. We’re glad you were happy with your stay

4/10 – Matig

Jason

Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
You get what you pay for. This hotel is not a "hidden gem". This hotel or "bed & breakfast" is AVERAGE AT BEST. I stayed at this hotel from 8/11/2023 - 8/14/2023. The room looked outdated. Fixtures in the bathroom looked worn and rusted. There weren't any ice machines or vending machines at this place. The "restaurant" lacked staffing after breakfast was served. I ate the ackee and saltfish. It made my stomach ache for hours. There were two receptionists at the front desk. One was friendly and the other one... was not. The friendlier receptionist could not help me secure a taxi or tell me when/where I could exchange money. Housekeeping did a good job cleaning my room. The gentleman that worked there (as a security guard?) was friendly and attentive. If you stay here, do yourself a favor and understand that this is NOT a 5 star or even a 4 star hotel. I advise you don't make the same mistake I made by being influenced by the positive (suspicious?) reviews for this hotel. This hotel is closer to a 2.5 star rating, in my opinion.
3 nachten verbleven in augustus 2023
Reactie van TraceyD op 16 sep 2023
I am very sorry about your experience and to read this review. Your feedback has been received and we will address accordingly

10/10 – Uitstekend

David

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Short stay
Perfect
2 nachten verbleven in juli 2023
Reactie van TraceyD op 5 aug 2023
Thank you for your review and your support. We’re glad you had a good time

4/10 – Matig

Nichola

Negatief: Netheid, staat van de accommodatie en faciliteiten
The only thing that was good at this property was the breakfast and the air condition in the room.
1 nacht verbleven in juli 2023
Reactie van TraceyD op 15 aug 2023
Thank you for taking the time to provide your feedback. We apologize for any inconvenience you experienced during your stay. However we are glad to hear that you enjoyed our breakfast and the amenities in the room. We hope to have the opportunity to welcome you back and provide a more enjoyable experience.Best regards,Pineapple Court Hotel

10/10 – Uitstekend

David

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect
Perfect
1 nacht verbleven in juli 2023
Reactie van TraceyD op 13 jul 2023
Thank you so much for the perfect ratings. We are happy you were comfortable with your stay. Thanks again for the support

6/10 – Redelijk

Jason

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
We liked that they cleaned the room daily. We didn't like the intermittent hot water, the light in the room was not much, there were too many noisy guests hanging by the pool. Breakfast is served a bit too late.
5 nachten verbleven in juni 2023
Reactie van TraceyD op 27 jun 2023
Thank you for the feedback. Your concerns will be appropriately forwarded to the relevant departments. The security has been reminded to address noisy guests

10/10 – Uitstekend

David

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Short stay
Short 3 night stay. Everything perfect
3 nachten verbleven in juni 2023
Reactie van TraceyD op 27 jun 2023
Excellent, Thank you so much for the feedback and for the great support

8/10 – Goed

James

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in juni 2023
Reactie van TraceyD op 27 jun 2023
Thank you for the ratings. We are happy you were comfortable

6/10 – Redelijk

Luiz Henrique Gomes Coelh

2 nachten verbleven in juni 2023
Reactie van TraceyD op 27 jun 2023
Thank you for the rating. I hope most things were to your satisfaction

8/10 – Goed

Annette Marie, Paso Robles

Positief: Netheid, staat van de accommodatie en faciliteiten
Chef was amazing!
3 nachten verbleven in mei 2023
Reactie van TraceyD op 27 jun 2023
That's great to hear! Thank you. We will share with him

8/10 – Goed

Garfield

Positief: Netheid, personeel en service
2 nachten verbleven in maart 2023
Reactie van TraceyD op 23 mrt 2023
Thanks for the ratings and thanks for staying with us

8/10 – Goed

Monica

Positief: Netheid, personeel en service en comfort kamer
Great stay
My stay was very good evryone was frienly The room was so comfettsble the food abd the presentation was amazing my only fault was the shower it is very small....grat place i already recomend my friends
3 nachten verbleven in februari 2023
Reactie van TraceyD op 2 mrt 2023
Thank you so much for choosing Pineapple Court Hotel, for recommending us and for this great review. We are very happy you enjoyed your stay

8/10 – Goed

Pamela

Reisde met partner
Positief: Netheid, personeel en service
Breakfast was great. Microwave and fridge was welcomed. There were no spreads on the beds, was necessary.
1 nacht verbleven in februari 2023
Reactie van TraceyD op 23 mrt 2023
Thanks for the feedback. I'm so sorry about the beds, we have blankets available at the front desk

8/10 – Goed

Kathleen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very helpful staff. Available parking. Was adequate for our one-night stay.
1 nacht verbleven in januari 2023
Reactie van TraceyD op 13 feb 2023
Hello, Just seeing this. I apologize. Thanks much for taking to time to share your thoughts.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Awesome 😎 location for couples
The stay was lovely , the room was excellent.. quiet and comfy... Just didn't like the face that the access toghe pool was closed so you'd have to walk all the way at the front of the property to access the pool ... That was a no for me to
1 nacht verbleven in januari 2023
Reactie van TraceyD op 1 feb 2023
I am so happy you enjoyed your stay, however I am confused regarding your challenge with the pool access. After looking into your concern, I understand that there was a wedding that aparently got out of contorl. I'm so sorry about this. We will ensure that events like these are better controlled

10/10 – Uitstekend

Jan Michael

3 nachten verbleven in januari 2023
Reactie van TraceyD op 23 mrt 2023
Thank you for staying with us. We are happy you enjoyed your stay

8/10 – Goed

Rachael

Reisde met familie
Positief: Netheid, personeel en service
The property is secluded and quiet. There was nothing spectacular in and around the area.
9 nachten verbleven in januari 2023
Reactie van TraceyD op 24 jan 2023
Thank you for the rating and the feedback.I'm sorry you were not happy with the surroundings with the Mahogany beach and the dining options. I am happy though that you were comfortable with the hotel

10/10 – Uitstekend

Tamara

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic
Reactie van TraceyD op 19 jan 2023
Thank you so much for this review. We're happy you chose Pineapple Court and that you had a great time.

6/10 – Redelijk

Delano

Zakenreiziger
Positief: Netheid, personeel en service
The Pineapple court hotel experience was ok the overall property and staff are excellent the only thing they need to do is renovate their bathrooms and make it modern. Loved my stay though.
Reactie van TraceyD op 18 jan 2023
Thanks for the feedback. Yes, we will look at renovating the bathrooms

8/10 – Goed

Dionne

Reisde met een groep
Positief: Netheid, personeel en service en comfort kamer
The hotel 🏨 and service was good
1 nacht verbleven in januari 2023
Reactie van TraceyD op 7 jan 2023
Thank you for the rating and the feedback. We are happy you were comfortable with your stay

2/10 – Ontzettend slecht

Michele

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
There is was no working water pressure ams no hot water. Told staff they had no solution.
1 nacht verbleven in december 2022
Reactie van TraceyD op 31 dec 2022
We are really sorry about your experience. Not sure about the water pressure but the hot water was addressed but switching from our solar system to the electrical (due to the consistent weather condition). Maybe you did not notice the solution since you were there for only one night. Again we apologize for the inconvenience and will implement more proactive actions in the future

10/10 – Uitstekend

David

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in november 2022
Reactie van TraceyD op 3 dec 2022
Thank you so much for the great rating. We are happy you enjoyed your stay

2/10 – Ontzettend slecht

Suejenn

Zakenreiziger, Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
HORRIBLE customer service!
1 nacht verbleven in november 2022

10/10 – Uitstekend

David

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in augustus 2022
Reactie van Tracey op 28 aug 2022
Thanks for the great ratings. We glad you enjoyed you stay

2/10 – Ontzettend slecht

brandon

Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
There was barely faucets water in my bathroom
3 nachten verbleven in augustus 2022
Reactie van Tracey op 24 aug 2022
I’m so sorry to hear about your water issues. We got some water saving devices that seem to restrict the flow. This is being addressed

10/10 – Uitstekend

Yonique

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property exceeded my expectations for a small bed and breakfast in ocho rios. The room was clean and well prepared with all the necessary amenities. The breakfast was well prepared and very good. I stayed for 1 night and it was a great experience. Good spot if you are just looking for somehwere to stay while you go adventure seeking in the parish.
1 nacht verbleven in augustus 2022
Reactie van TraceyD op 18 aug 2022
We are so happy that you enjoyed your night. Thanks for the great review and for choosing Pineapple Court

10/10 – Uitstekend

Jeffroy

Positief: Personeel en service, staat van de accommodatie en faciliteiten
The hotel was hard to find because it was located on a lonely back street. Signs wer,nt legible for one to see
3 nachten verbleven in juli 2022
Reactie van TraceyD op 15 jul 2022
Thank you so much for the ratings. I'm so sorry to hear that you had issues finding us. We have just posted a new sign with reflective lights just last month. Also just for the future, we are on Google maps.

10/10 – Uitstekend

Kereen

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in juli 2022

10/10 – Uitstekend

David

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juni 2022
Reactie van TraceyD op 2 jul 2022
Thanks for the great review. We are happy that you were comfortable

8/10 – Goed

Sonya

Positief: Personeel en service
I especially liked the history displayed in the restaurant. Restaurant do need some renovatin and offer Amrrican breakfast. Staff was nice and helpful. Hotel is not located close to town
1 nacht verbleven in mei 2022
Reactie van TraceyD op 13 jun 2022
Glad you enjoyed your stay and the feedback. Renovations have started.

6/10 – Redelijk

Garfield

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
As others have said, it is in a junky side of town but not unsafe. You can get to everything quickly. The breakfast is a $10 value $20 for two people. Take that of the cover change and you have a great value. The property is good for a one night two most stay.
1 nacht verbleven in mei 2022
Reactie van TraceyD op 13 jun 2022
Thank you for your feedback. But I'm not understanding you recommendation. Are you saying to take off breakfast?

10/10 – Uitstekend

Toya, Jersey City

Reisde met een groep
Positief: Personeel en service, staat van de accommodatie en faciliteiten
The staff was very helpful. The pool need cleaning but overall I love this place been staying here for about three years now.
3 nachten verbleven in mei 2022
Reactie van TraceyD op 9 mei 2022
Thank you for the review. We will double check on the pool. Thank you so much for your continued support.

10/10 – Uitstekend

Kamelle

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was warm, friendly and inviting. Amazing complimentary breakfast by a great chef. Grounds were well kept and pool a great little touch.
2 nachten verbleven in maart 2022
Reactie van TraceyD op 28 mrt 2022
Thanks for the great review. We're happy you enjoyed your stay

6/10 – Redelijk

Omarris, Murfreesboro

Positief: Netheid
Negatief: Personeel en service
When one person is rude it can make everything uncomfortable and that's what happened with breakfast one morning! Just because I don't speak the language don't think I don't understand
5 nachten verbleven in maart 2022
Reactie van TraceyD op 24 mrt 2022
I'm so sorry about this. This definitely does not represent how we try to operate. Thank you for brining this to our attention. It will be addressed

8/10 – Goed

Hugh

2 nachten verbleven in maart 2022

10/10 – Uitstekend

Paul

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in februari 2022

10/10 – Uitstekend

Junior, Hackensack

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2022

8/10 – Goed

Junior, Hackensack

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in februari 2022