2 buitenzwembaden, zwembadcabana's (toeslag)

Beoordelingen van Courtyard by Marriott Lake Buena Vista at Vista Centre

4 out of 5

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 551 van 1094 beoordelingen" "
Gastenscore: 8 - Goed. 237 van 1094 beoordelingen" "
Gastenscore: 6 - Redelijk. 130 van 1094 beoordelingen" "
Gastenscore: 4 - Matig. 83 van 1094 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 93 van 1094 beoordelingen" "

8,4/10

Netheid

8,4/10

Personeel en service

8,2/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Brandon

Reactie van dk op 13 feb 2024
Thank you for reaching out. We hope to see you here with us again soon.

10/10 – Uitstekend

patrick

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in mei 2024

8/10 – Goed

yujie

Reisde met partner, Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Price is really good staff is nice, the cleanliness is a bit questionable, but overall is really good
6 nachten verbleven in mei 2024

10/10 – Uitstekend

Amanda

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property was amazing! From easy check in, great pool area to friendly staff! There is no better area then where this hotel is located as well so much to do within the distance and only 12 minutes away from Disney and 5 minutes from Disney springs! You’re missing out if you haven’t stayed here!
4 nachten verbleven in mei 2024

8/10 – Goed

Dorothy

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The bed was the best
7 nachten verbleven in mei 2024

6/10 – Redelijk

Carolina

Reisde met familie en kleine kinderen
Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service
When checking in it took longer than 20 minutes, there were two people there but one wasn’t helping she was doing something on the computer. Our room had I’m assuming the previous person who stood there dirty old white socks. House keeping only came 1 day and I was there for 4 nights, I had to look for the house keeping to ask for more towels toilet paper.
4 nachten verbleven in mei 2024

8/10 – Goed

Shresth

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was a nice stay
4 nachten verbleven in mei 2024

10/10 – Uitstekend

Fernando Enrique, Panama

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is great option if you’re staying for business or holidays. José was amazing at the front desk and all the staff was super helpful and friendly. Totally will stay here again.
4 nachten verbleven in mei 2024

10/10 – Uitstekend

Barbara, Valrico

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Suzi Brady - General Manager op 15 mei 2024
Thank you for your great review about your recent stay. We hope to see you again soon.

6/10 – Redelijk

Kimberley Ann

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Suzi Brady - General Manager op 15 mei 2024
Thank you for your review. We hope to see you again soon.

8/10 – Goed

Carlos

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property is safe, nice and staff is very courteous and helpful; in my opinion the rooms are not very well lit inside (it feels like old light bulbs with dim lights), bed is ver comfortable, shower, restroom, sofa-bed very good. Since day one I reported that the air condition on the room was not working properly (the fan never turned off, regardless of the Cool/off/heat switch position and the Fan switch on the "auto" or "on" position) this caused too much noise while trying to sleep, but the condition never got fixed (if "cool" and auto" switch positions are selected, the fan must turn off when the AC compressor is off, which never happenned) but other than this inconvenience, everything else was flawless
8 nachten verbleven in mei 2024
Reactie van Josh op 12 mei 2024
I'm glad to hear that you enjoyed your stay other than the challenges with the fan in the A/C. I have passed this information along to our engineering department to look into and see what exactly happened.I do hope that you will stay with us again on your next visit to Orlando.

4/10 – Matig

Christopher F

Reisde met familie en kleine kinderen
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was rude at front desk
5 nachten verbleven in mei 2024
Reactie van Josh op 10 mei 2024
I apologize for the rudeness you experienced at the front desk.I will personally be following up with the team to ensure experiences like that don't happen again.I do hope that you will give us another opportunity in the future to provide the level of service we strive to provide to every guest.

10/10 – Uitstekend

Mary

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was great, clean room and convenient location to Disney Springs
2 nachten verbleven in mei 2024
Reactie van Josh op 6 mei 2024
I am happy to hear that your stay was great and you enjoyed the friendly staff, clean room and convenient location.We hope to see you again on your next visit to the area.

8/10 – Goed

Giorgio, Roma

Positief: Netheid, voorzieningen
Lo conosco da almeno venti anni. Posizione comoda, molti ristoranti nella vicinanze. Pulito, ma avrebbe bisogno di manutenzione. Per quello che offre è caro
4 nachten verbleven in april 2024
Reactie van Josh op 6 mei 2024
I have passed your feedback about the upkeep and selection to the proper leadership teams so it may be reviewed and improved.We hope you will stay with us again in the future!

6/10 – Redelijk

William

Steve at the front desk was the best. I observed all staff at the front desk during my stay and he was by far the best and friendliest. All in all stay was good. I didnt know about the $200 deposit ahead of time. Restaurant and bar areas were a little dirty though. Again Steve was the best, give that man a raise.
4 nachten verbleven in april 2024
Reactie van Suzi Brady - General Manager op 3 mei 2024
Thank you for taking the time to leave us a review and for recognizing Steven.

10/10 – Uitstekend

James, Colorado Springs

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property was a great experience and all of the staff was professional and courteous!
5 nachten verbleven in april 2024
Reactie van Suzi Brady - General Manager op 3 mei 2024
Thank you for your review. We hope to see you again soon.

8/10 – Goed

Nicolas

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Jose at the front desk GREAT service
7 nachten verbleven in april 2024
Reactie van Suzi Brady - General Manager op 3 mei 2024
Thank you for your review and recognizing Jose.We hope to see you again soon.

8/10 – Goed

Alanna

Reisde met familie
Positief: Netheid, personeel en service
Great location.
5 nachten verbleven in april 2024
Reactie van KKL op 1 mei 2024
Thank you so much!!

8/10 – Goed

Troy

2 nachten verbleven in april 2024

8/10 – Goed

Reina

2 nachten verbleven in april 2024
Reactie van Suzi Brady - General Manager op 1 mei 2024
Thank you for your review. We hope to see you again soon.

10/10 – Uitstekend

Sandra

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I will recommend this hotel and will come back, specially if planning to go to Disney Theme Parks. It is very well located, excellent staff, room, pools and amenities for al in the family.
2 nachten verbleven in april 2024
Reactie van Josh op 29 apr 2024
Thank you for your kind feedback. I am very happy to hear that you enjoyed your stay with us. I will pass this feedback along to our entire team!We hope to see you on your next visit to Orlando!

8/10 – Goed

florence

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hôtel à proximité de Disney et Universal studio, près des magasins et de restaurants. L’hôtel est propre, très belle piscine. Un peu bruyant, on attend les personnes parler dans le couloir dans notre chambre. Services de navette pour les parcs par contre les heure ne sont pas pratique. Quitte pour Disney vers 10h am mais parfait pour le retour à 10h15 pm. Personnel très chaleureux et accueillant.
4 nachten verbleven in april 2024
Reactie van Josh op 28 apr 2024
I'm happy to hear that overall you enjoyed your stay. I'm glad to hear that our team was very welcoming.We hope to see you again on your next visit to Orlando.

2/10 – Ontzettend slecht

Andrew

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This was the absolute worst hotel and service i have ever stayed at. We arrived for check in and had paid in advance for a balcony room with a pool view. Upon arrival the staff was extremely rude and did not have a room ready for me, my pregnant wife, and 2 year old daughter even though i called before and still didnt arrive until 4pm. They made us wait for almost and hour past our check in time and finally came back and said our room was ready. We were on the first floor in an absolutely filthy room. The toilet wasnt flushed for starters. The patio door was bolted shut, water barely trickled out of the faucet and the shower. The lights in the bathroom didnt work at all. I went back to the front desk and asked for another room as we paid a premium for the one we were expecting. They declined and said they were full. The next day we were at disney all day and came back around 5pm and room service never came to clean our room. I went back to the front desk and they acted like it wasnt a big deal. No clean towels at all for me to give my daughter a bath. I asked once again for another room and they declined once again. The front desk was extremely rude and spoke amongst themselves in spanish laughing at the situation. I travel weekly for work and this was the absolute worst customer service, dirtiest room, and disrespectful staff. I also asked for a refund to leave after the first night and they refused. I would never stay here again and makes me questions the chain in general.
2 nachten verbleven in april 2024
Reactie van Josh op 28 apr 2024
I'm sorry to hear that your stay was far below our standards. I have passed this feedback along to our entire leadership team to investigate as to what happened during your stay.I hope you will give us another opportunity to provide the level of service we strive to provide to every guest.

10/10 – Uitstekend

Robert

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Easy check in, friendly staff !
1 nacht verbleven in april 2024
Reactie van Josh op 28 apr 2024
I'm so happy to hear that you enjoyed your stay and were able to check in early with our friendly staff.I have passed this feedback along to our team!We hope to see you again on your next visit to the area.

6/10 – Redelijk

Annie M.

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Los cuartos son muy oscuros y con muy poca iluminación
2 nachten verbleven in april 2024
Reactie van KAL op 26 apr 2024
Thank you for your feedback

10/10 – Uitstekend

Krista Samantha Menezes

Positief: Netheid, voorzieningen
Great staff!
4 nachten verbleven in april 2024
Reactie van Josh op 25 apr 2024
I am very pleased to hear that you enjoyed your stay on our property and had a great experience with our staff.I will pass this feedback along to our entire team!I hope you will stay with us again in the future!

4/10 – Matig

Lori

Reisde met partner
Positief: Voorzieningen
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This hotel, like many, is understaffed. Sadly, it is simply not clean.
2 nachten verbleven in april 2024
Reactie van Suzi Brady - General Manager op 24 apr 2024
Thank you for your review. We were sorry to see that your stay did not meet your expectations and our usual high standards. We will share the feedback with the team to ensure this issue does not occur in future. We hope to see you again the next time you visit Orlando and that your next stay will be more commensurate with our usual high standards.

10/10 – Uitstekend

Prisila

The employees had a lot of knowledge and attention to details of the property. Specially the front desk and the laundry department that provide me the right direction to walk from the room to the parking lot location.
2 nachten verbleven in april 2024
Reactie van Suzi Brady - General Manager op 24 apr 2024
Thank you for taking the time to leave us this review. We were pleased to see that you had a great stay. We hope to see you again the next time your travel plans bring you to Orlando.

10/10 – Uitstekend

Rosmahir

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Todo maravilloso
1 nacht verbleven in maart 2024
Reactie van Suzi Brady - General Manager op 24 apr 2024
Thank you for your review. We hope to see you again when you are next in Orlando.

8/10 – Goed

Drake

4 nachten verbleven in april 2024
Reactie van Suzi Brady - General Manager op 24 apr 2024
Thank you for your review. We look forward to seeing you again when you are next in Orlando.

6/10 – Redelijk

Kamalabaskaran

Reisde met familie en kleine kinderen
Nice location. House keeping needs improvement
1 nacht verbleven in april 2024
Reactie van Josh op 22 apr 2024
I'm happy to hear that the location was to your liking. I apologize that housekeeping wasn't shining its brightest. I have forwarded this along to the housekeeping leadership team to look into.We hope you will stay with us again in the future and let us provide you with the experience we strive to provide to every guest.

6/10 – Redelijk

Kristen

Reisde met partner
Positief: Netheid, voorzieningen
The breakfast was very expensive for what you got. It was cold, stale, and gross. The pancakes were like rubber. The only good thing was the Mickey waffles. The complimentary breakfast at other hotels is way better than this. This should be cheaper or free. It was gross.
2 nachten verbleven in april 2024
Reactie van Josh R op 22 apr 2024
I apologize that the breakfast fell below expectations and standards during your stay. I have passed this feedback along to our F&B leadership team to look into.We hope you will stay with us again in the future and let us provide you with the experience we strive to provide to every guest.

10/10 – Uitstekend

Meghan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van KAL op 23 apr 2024
Thank you for staying with us, I appreciate your feedback!!

10/10 – Uitstekend

Jess

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic place to stay! The staff are friendly, the rooms are both nice and clean, and the pool areas are great! The only miss is the breakfast buffet, the food was cold and the selection was limited, not worth the money. The bar and coffee shop however were phenomenal. This was my second stay and I will absolutely be back! Tip: A balcony room overlooking the pool is the way to go! It gives your stay a resort-like feel! (Sunset pool may be better for those who don’t have children)
2 nachten verbleven in april 2024
Reactie van Josh op 20 apr 2024
I am very happy to hear that you loved your stay with us. Thank you for being a loyal returning guest. I have passed your kind feedback to the entire team!We can't wait to see you on your next visit!!

8/10 – Goed

Maria de

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van KAL op 18 apr 2024
Thank you so much for your feedback!!

10/10 – Uitstekend

Tristie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was my second stay at the Courtyard. I came from California to Florida to bring my baby boy to Disney world for his birthday as I did 1 year ago. I had to stay here again because it was nice clean and the staff were very pleasant. My son enjoyed the pool and I enjoyed everything. I didn’t have to go far for a meal. My room was as expected. I will be returning again.
3 nachten verbleven in april 2024
Reactie van KL op 17 apr 2024
Thank you so much for the kind words!! We are so happy you enjoyed your stay.

10/10 – Uitstekend

Jenn

Positief: Netheid, staat van de accommodatie en faciliteiten
I was nervous when I read some comments d the big comments but I didn’t see any, staff were so nice. Jose gave me some tips on Disney shuttle which were helpful. I wish I had a day just to stay at the hotel. The pools looked beautiful. The buffet breakfast was delicious.
2 nachten verbleven in april 2024
Reactie van Suzi Brady op 15 apr 2024
Thank you for your review. We were thrilled to see that Jose gave you some top tips for the shuttle and that you enjoyed your stay. We hope to see you again soon.

10/10 – Uitstekend

Nicole

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was very quiet and clean.
3 nachten verbleven in april 2024
Reactie van Josh op 14 apr 2024
I'm so happy to hear that you enjoyed your visit to our property.We hope to see you again on your next trip!

4/10 – Matig

Holly

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Dirty, old, the pool was disgusting. Needs to be cleaned and updated. Won’t stay here again. Embarrassing for Marriott.
1 nacht verbleven in april 2024
Reactie van Josh op 14 apr 2024
I'm sorry that this stay was not up to standards. I have passed this feedback along to our leadership team so the concerns can be addressed.Thank you for taking the time to let us know areas that can be improved.I do hope that you will give us another chance in the future to provide the level of service that we strive to provide to every guest.

10/10 – Uitstekend

Miki

1 nacht verbleven in maart 2024
Reactie van Suzi Brady - General Manager op 3 mei 2024
Thank you for your review. We look forward to seeing you again next time!

10/10 – Uitstekend

Tyler

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
very nice
1 nacht verbleven in april 2024
Reactie van Josh op 14 apr 2024
I'm very happy to hear that you enjoyed your stay with us. I hope you will stay with us again during your next visit.

10/10 – Uitstekend

Elivett

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in maart 2024
Reactie van KAL op 10 apr 2024
Thank you so much for your feedback!

8/10 – Goed

Luis Guillermo

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
The only complaint I have is the check in. Too slow and only one person at the counter.
1 nacht verbleven in april 2024
Reactie van KAL op 9 apr 2024
Hi there, I am sorry to hear of the slow check in process you experienced here. Thank you for sharing so we can do better in the future!

10/10 – Uitstekend

Ebony

Reisde met familie en kleine kinderen
Positief: Voorzieningen
Stayed here for 3 days while I visited Disney World and Universal Studios & the experience overall was AMAZING ! Staff members were very friendly and welcoming ! As soon I walked in I was greeted & checked in . The staff member explained to me different perks they had around the hotel such as the pool outside , gym and fee shuttle buses that will take me to the parks . I was also offered 3 $10 food vouchers that I was able to use for the nights that I would be staying at the hotel . Everytime I came back from leaving my room , everything was clean and tidied up. I would definitely recommend this hotel if you’re planning on staying in Orlando ! Will be using this place my next visit !
3 nachten verbleven in maart 2024
Reactie van Josh op 8 apr 2024
I am very pleased that you enjoyed your stay and had a great interaction with the front desk staff. I have passed this feedback along to the team!We hope you will stay with us again on your next visit.

8/10 – Goed

Trina

1 nacht verbleven in april 2024
Reactie van Josh op 28 apr 2024
I'm happy to see that you enjoyed your stay with us overall.We look forward to seeing you again.

2/10 – Ontzettend slecht

Gloria

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We book two room they gave us 1 room but didn’t have the other room at all. We found out that they overbooked the type of room that we booked for . When asked when are the room available, they said we don’t know , they were very unprofessional with the situation.
4 nachten verbleven in april 2024
Reactie van Josh op 7 apr 2024
I apologize for the miscommunication during your arrival. I have forwarded this on to the front office manager for him to investigate what happened.We hope you will give us another chance in the future to provide the level of service we strive to provide every guest.

2/10 – Ontzettend slecht

darylynn

Negatief: Voorzieningen
Old , terrible upkeep
4 nachten verbleven in april 2024
Reactie van Josh op 5 apr 2024
I'm sorry that this stay wasn't up to standard. I have passed your feedback along to our entire leadership team so we can resolve the issues in the future.

6/10 – Redelijk

Jonathan

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Voorzieningen
Wrong room, door was broken wouldn’t open at times, didn’t accommodate for the wrong room!
2 nachten verbleven in april 2024
Reactie van KAL op 4 apr 2024
We are sorry to hear of your negative experience at our hotel

10/10 – Uitstekend

Willie

Reisde met familie
Very clean staff super nice very helpful!! Nice place to take the kids and let them be kids and have a blast
2 nachten verbleven in maart 2024
Reactie van KAL op 4 apr 2024
Thank you so much for your feedback!!