Een buitenzwembad

Beoordelingen van DoubleTree by Hilton at the Entrance to Universal Orlando

4 out of 5

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 3405 van 6328 beoordelingen" "
Gastenscore: 8 - Goed. 1419 van 6328 beoordelingen" "
Gastenscore: 6 - Redelijk. 766 van 6328 beoordelingen" "
Gastenscore: 4 - Matig. 392 van 6328 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 346 van 6328 beoordelingen" "

8,6/10

Netheid

8,6/10

Personeel en service

8,4/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Magdalena

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
12 nachten verbleven in november 2023
Reactie van Customer Service op 6 dec 2023
Magdalena, it's a pleasure to hear that you had a great stay at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando. We value your feedback and look forward to welcoming you back on your next trip. Safe travels!

10/10 – Uitstekend

Patrick Jan Fernand

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Manny thanks to the staff who always greeted and served us with a smile and made it an unforgettable family vacation. Special thx to Linda for the upgrade.
10 nachten verbleven in augustus 2023
Reactie van Customer Service op 8 sep 2023
Patrick, we're thrilled you had an unforgettable family vacation at the DoubleTree by Hilton Hotel at the Entrance to Universal Orlando. It's wonderful to hear you appreciated the welcoming service from our team members, and that Linda was able to enhance your stay further. We're looking forward to welcoming you back for more memorable experiences.

8/10 – Goed

esmeralda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Close to Disney parks and outlet mall. Opening hours swimming pools are great, unfortunately a lot ofthe beds were broken
10 nachten verbleven in augustus 2023
Reactie van Customer Service op 15 aug 2023
Esmeralda, it's pleasing to know that you found our location near Disney parks and outlet mall convenient and enjoyed the extended swimming pool hours at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando. We regret you experienced an inconvenience with the poolside loungers, and our team is taking necessary steps towards improvements. We appreciate your feedback and are eager to serve you again soon.

6/10 – Redelijk

Jantje

Hotel is luid. Je hoort de mensen op de gang en de auto’s buiten duidelijk. Zelfs op de 11de verdieping. Kamers kunnen een refresh gebruiken en het bad is echt voor kinderen. Personeel is basic. Niet vriendelijk. Parkeren voor de deur kost 30 dollar per nacht. En je moet aangeven dat je elke dag je kamer gepoetst wilt hebben. Anders komen ze om de 5! dagen. Dit werkte wel prima. Elke dag was alles netjes. Eten in hotel is ook basic maar voor nood prima.
10 nachten verbleven in juli 2023
Reactie van Customer Service op 31 jul 2023
Hallo Jantje, bedankt voor het delen van je opmerkingen. We waarderen uw feedback over de geluidsniveaus en bepaalde aspecten van de kamer die niet aan uw verwachtingen voldeden. Uw opmerkingen over het team en de parkeerkosten zijn genoteerd. We begrijpen zeker dat netheid van de kamer belangrijk is en we zijn blij te weten dat dat aspect naar wens was voor u. We hopen dat u ons nog een kans wilt geven om in de toekomst beter aan uw verwachtingen te voldoen.

8/10 – Goed

Linda Van

Reisde met familie
Positief: Netheid, personeel en service
Prima hotel, parkeren duur, leuk zwembad
3 nachten verbleven in juli 2023
Reactie van Customer Service op 14 jul 2023
Bedankt dat je de tijd hebt genomen om je review met ons te delen, Linda.We zijn blij om te horen dat je zo'n geweldige ervaring met ons hebt gehad. We geven om de tevredenheid van onze gasten, dus we stellen het op prijs dat u ons laat weten wat we kunnen doen om uw verblijf perfect te maken. We zullen ervoor zorgen dat we uw feedback doorgeven aan ons team.We kijken ernaar uit om binnenkort een nog aangenamere ervaring met u te delen.

6/10 – Redelijk

Mark, Den Haag

Reisde met familie
Positief: Netheid
Negatief: Voorzieningen
De kamers waren goed en ruim maar veel geluid van buiten en de gang / lift. Tip: parkeer je auto bij de buren (Holiday Inn, Fridays, Best Western, Miller's ale House, etc) daar is het gratis, bij deze boeven betaal je $26 per dag
4 nachten verbleven in april 2022
Reactie van Customer Service op 30 apr 2022
Bedankt dat je de tijd hebt genomen om je feedback te delen, Mark. Wat fijn dat u een prettig verblijf bij ons heeft gehad. We zijn blij dat je genoten hebt van onze ruime kamers. We zijn echter teleurgesteld dat uw tijd bij ons niet ideaal was en dat u zulke uitdagingen had met onze geluidsisolatie en parkeren. We geven om de tevredenheid van onze gasten, dus we zullen er zeker van zijn om uw zorgen met ons team op te lossen. We kijken ernaar uit u binnenkort weer te verwelkomen voor een positievere ervaring.

10/10 – Uitstekend

Alvin, Bonifay

Zakenreiziger, Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Staff very helpful
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Angelica

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I’ve stayed her a couple times . Relaxing stay, great staff and calm .
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Imisuy

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Just across city walk perfect for family stays
1 nacht verbleven in april 2024
Reactie van Customer Service op 23 mei 2024
Imisuy, thank you for the wonderful feedback! It's great to hear that our location was ideal for your family. The team at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando looks forward to welcoming you back for another great stay.

8/10 – Goed

Steven

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good pool, Starbucks inside hotel, good all you can eat breakfast.
5 nachten verbleven in mei 2024
Reactie van Customer Service op 23 mei 2024
Steven, thank you for sharing your positive experience at the DoubleTree by Hilton Hotel at the Entrance to Universal Orlando. We're delighted you enjoyed the pool, Starbucks, and our all-you-can-eat breakfast. We're looking forward to welcoming you back soon!

8/10 – Goed

Carissa Yvette

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was clean and the staff was nice an welcoming loved the fresh baked cookies they gave us when we first checked in an the restaurants was near by didn’t have to go out too far to dine an the bus stops was near by so just in case you don’t have transportation you can still get around
5 nachten verbleven in mei 2024
Reactie van Customer Service op 22 mei 2024
Carissa Yvette, thank you for sharing your great experience at the DoubleTree by Hilton Hotel at the Entrance to Universal Orlando. Our team members are delighted to hear that you enjoyed the warm cookies and appreciated the convenient location. We hope to welcome you back soon!

10/10 – Uitstekend

Daniel, Houston

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
2 nachten verbleven in mei 2024
Reactie van Customer Service op 22 mei 2024
Daniel, thank you for your review! The team at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando is thrilled to hear you had a great experience. We're looking forward to welcoming you back soon!

10/10 – Uitstekend

Gaganpreet

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in mei 2024
Reactie van Customer Service op 23 mei 2024
Gaganpreet, thank you for your fantastic rating of the DoubleTree by Hilton Hotel at the Entrance to Universal Orlando! The team is delighted to know you had a great stay. We hope to welcome you back soon!

10/10 – Uitstekend

Ingrid Hernandez

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was a perfect stay!
3 nachten verbleven in mei 2024
Reactie van Customer Service op 22 mei 2024
Ingrid Hernandez, thank you for your kind words. The team at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando is thrilled you had a perfect stay! We look forward to welcoming you back.

10/10 – Uitstekend

Juan Carlos Lopez

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property had a beautiful pool, jacuzzi and play area for the kids along with several food options on site and a Starbucks. Very convenient 15-20 min away from Disney parks and 5 min drive to universal Orlando/city walk. Thanks for a great stay!
5 nachten verbleven in mei 2024
Reactie van Customer Service op 22 mei 2024
Juan Carlos Lopez, thank you for sharing your wonderful experience at the DoubleTree by Hilton Hotel at the Entrance to Universal Orlando. Our team members are delighted you enjoyed the pool, jacuzzi, and kids' play area, as well as the variety of dining options available on site. We're glad our location added to the convenience of your visit. We look forward to welcoming you back for another fantastic stay!

10/10 – Uitstekend

Rob

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I like how staff talk to you
7 nachten verbleven in mei 2024
Reactie van Customer Service op 22 mei 2024
Rob, thank you for your great feedback! The team members at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando strive to create a welcoming atmosphere, and we're glad you enjoyed their friendliness. We're looking forward to your next visit!

8/10 – Goed

Yik Yu

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location and service
3 nachten verbleven in mei 2024
Reactie van Customer Service op 22 mei 2024
Yik Yu, thank you for your kind words! DoubleTree by Hilton Hotel at the Entrance to Universal Orlando is delighted to hear that you enjoyed the location and service. We're looking forward to your next visit!

6/10 – Redelijk

Grant

Reisde met partner
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
The property was tired, there were a few plumbing issues. Staff was friendly when you saw someone. Pool was nice but needed more care it was smelly and not clear.
1 nacht verbleven in mei 2024
Reactie van Customer Service op 22 mei 2024
Grant, thank you for sharing your feedback. The comments regarding the property's condition and the pool cleanliness have been noted. On the bright side, it is good to hear that you found our team members friendly. We appreciate your input and will use it to improve our services.

10/10 – Uitstekend

Génesis Marie González, Hialeah

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Parking should be better price range for persons staying at the hotel.
2 nachten verbleven in mei 2024
Reactie van Customer Service op 22 mei 2024
Génesis, thank you for your feedback. The team at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando appreciates your suggestion regarding parking pricing. Your comments help us improve guest experience. We hope to welcome you back soon.

10/10 – Uitstekend

Maria

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very basic hotel but worth the money. You have to pay $32 a night for parking which is a little pricey but it is convenient as there is no parking near by. Room seemed decently clean and you are in a good location right next to universal so Ubers are cheap
3 nachten verbleven in mei 2024
Reactie van Customer Service op 21 mei 2024
Maria, thank you for your positive feedback on your stay at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando. It’s great to hear you appreciated the value and convenience of our location. Our team is pleased you found the room cleanliness satisfactory and hope the proximity to Universal made your trip enjoyable. We're looking forward to welcoming you back soon!

10/10 – Uitstekend

Deborah

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Second time staying and I still enjoyed my stay
5 nachten verbleven in mei 2024
Reactie van Customer Service op 21 mei 2024
Deborah, thank you for choosing the DoubleTree by Hilton Hotel at the Entrance to Universal Orlando again! We are delighted to hear that you enjoyed your stay. We’re looking forward to welcoming you back for a third visit!

10/10 – Uitstekend

Jeremy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This is a great stay for anyone going to Universal Studios. Easy shuttle to and from the the park. Clean property and nice pool area. Tons of dining options around the hotel.
4 nachten verbleven in mei 2024
Reactie van Customer Service op 21 mei 2024
Jeremy, thank you for your excellent review! The team at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando is delighted you enjoyed your stay and found the shuttle service convenient. It's wonderful to hear you appreciated the cleanliness and pool area as well as the nearby dining options. We’re looking forward to welcoming you back for another fantastic experience!

8/10 – Goed

Carl William

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I lied the pool area, ice cream store and Starbucks
4 nachten verbleven in mei 2024
Reactie van Customer Service op 21 mei 2024
Carl,Thank you for sharing your positive experience. The team at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando is delighted to hear you enjoyed the pool area and onsite amenities like the ice cream store and Starbucks. We hope to welcome you back soon!

4/10 – Matig

Danisha

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
“Game room” was not what it looked like. It’s the size of a small closet. There were people coming in to use the microwave. Restaurants were not open. Only late at night. Everything was so outdated. Water pressure was poor
3 nachten verbleven in maart 2024
Reactie van Customer Service op 21 mei 2024
Danisha, thank you for your feedback. It is disappointing to read that several aspects of your stay did not meet expectations. Our team is always working to improve guest experiences, and your comments will be taken into account. We hope you might reconsider and give us another opportunity in the future.

6/10 – Redelijk

Kelsi, Mill Creek

Negatief: Personeel en service
Took over 30 min to check in. Had difficulty leaving the parking lot after check in.
1 nacht verbleven in mei 2024
Reactie van Customer Service op 21 mei 2024
Kelsi, thank you for sharing your experience. The check-in time and parking situation you mentioned are concerns the team will certainly look into. We appreciate your feedback and hope to have the opportunity to better serve you in the future.

10/10 – Uitstekend

Erica

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was my second stay here in 6 weeks! Great hotel, no hidden fees! Staff/Management awesome! Josephine in HOUSEKEEPING was AMAZING! Cant wait to RETURN! Love the walk to Universal, great location!
3 nachten verbleven in mei 2024
Reactie van Customer Service op 21 mei 2024
Erica, thank you for returning to DoubleTree by Hilton Hotel at the Entrance to Universal Orlando! It’s fantastic to hear that Josephine and our team members contributed to an amazing stay. We’re thrilled that our location and amenities suited your needs. We look forward to welcoming you back soon!

10/10 – Uitstekend

Crystal

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great!
1 nacht verbleven in mei 2024
Reactie van Customer Service op 21 mei 2024
Crystal,Thank you for the fantastic feedback! DoubleTree by Hilton Hotel at the Entrance to Universal Orlando is thrilled you had a great stay. We're looking forward to welcoming you back soon!

10/10 – Uitstekend

Rebecca

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything was great.
1 nacht verbleven in mei 2024
Reactie van Customer Service op 21 mei 2024
Rebecca, thank you for your glowing feedback. The team at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando is thrilled that everything met your expectations. We eagerly await your next visit!

8/10 – Goed

Andrew, Godalming

Reisde met familie
Convenient for Universal , variety of restaurants nearby as well. Very busy but friendly staff who obviously take pride in what they do . Well done Doubletree staff
2 nachten verbleven in mei 2024
Reactie van Customer Service op 20 mei 2024
Andrew,Thank you for sharing your positive experience at the DoubleTree by Hilton Hotel at the Entrance to Universal Orlando. It's wonderful to hear you found the location convenient and enjoyed the variety of nearby dining options. Our team members are indeed dedicated to providing excellent service, and they will be thrilled to hear your praise. We appreciate your kind words and hope to welcome you back soon.

10/10 – Uitstekend

Roy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay. Walkable to universal.
4 nachten verbleven in mei 2024
Reactie van Customer Service op 20 mei 2024
Roy,Thank you for your wonderful feedback! The team at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando is delighted you enjoyed your stay and appreciated the convenient location. We're looking forward to welcoming you back soon!

10/10 – Uitstekend

paullo, coconut creek

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
2 nachten verbleven in mei 2024
Reactie van Customer Service op 22 mei 2024
Paullo, thank you for choosing the DoubleTree by Hilton Hotel at the Entrance to Universal Orlando. We appreciate your feedback and are thrilled you had a great experience. We look forward to welcoming you back on your next visit!

6/10 – Redelijk

Alexander

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Customer Service op 20 mei 2024
Alexander, thank you for taking the time to leave a rating. Your feedback is important to us. If you have any specific comments or suggestions, they would be greatly appreciated. We hope to have the opportunity to improve your experience in the future.

10/10 – Uitstekend

Lisa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Would definitely stay here again! The line up to check in was long and there were only 2 staff but other then that it was great!
2 nachten verbleven in mei 2024
Reactie van Customer Service op 21 mei 2024
Lisa, thank you for your wonderful feedback! The team at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando is delighted to hear you enjoyed your stay. Your comments regarding the check-in process are appreciated, and we are glad that the rest of your visit was fantastic. We're looking forward to welcoming you back soon!

10/10 – Uitstekend

Norm

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice
2 nachten verbleven in mei 2024
Reactie van Customer Service op 20 mei 2024
Norm, thank you for your positive feedback about the DoubleTree by Hilton Hotel at the Entrance to Universal Orlando. We hope to welcome you back soon!

8/10 – Goed

Tony

Reisde met een groep
Positief: Netheid, personeel en service
Very easy to travel everywhere, Hotel charge too high for customer daily parking.
3 nachten verbleven in mei 2024
Reactie van Customer Service op 17 mei 2024
Tony,Thank you for sharing your feedback. It's great to hear you found the location convenient for getting around. Regarding the parking fee, we will take your comments into consideration. We hope to have the pleasure of welcoming you back to the DoubleTree by Hilton Hotel at the Entrance to Universal Orlando.

10/10 – Uitstekend

Michael P

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Enjoyed our stay, clean, smell was great and the staff was amazing
3 nachten verbleven in mei 2024
Reactie van Customer Service op 17 mei 2024
Michael, thank you for sharing your experience at the DoubleTree by Hilton Hotel at the Entrance to Universal Orlando. It is great to hear you enjoyed your stay and appreciated the clean environment and wonderful aroma. The team is thrilled to know they made a positive impact. We look forward to welcoming you back soon!

10/10 – Uitstekend

Bin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
good place
3 nachten verbleven in mei 2024
Reactie van Customer Service op 17 mei 2024
Bin, thank you for your positive review! The team at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando is delighted you enjoyed your stay. We're looking forward to welcoming you back.

10/10 – Uitstekend

Kayla Nicole

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel was very nice and in a convenient area with restaurants and convenience stores close by like Walgreens. My neighbors were so roust but that’s not the hotels fault.
3 nachten verbleven in mei 2024
Reactie van Customer Service op 16 mei 2024
Kayla Nicole, thank you for your positive feedback on your stay at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando. It's great to hear that you enjoyed the convenient location. We hope to welcome you back soon!

10/10 – Uitstekend

Arianna

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Probably the best hotel I’ve ever stayed at!! It was really nice, clean, & close to a lot of places. Definitely recommend this hotel!
2 nachten verbleven in mei 2024
Reactie van Customer Service op 15 mei 2024
Arianna, thank you for your wonderful feedback! The team at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando is thrilled you enjoyed your stay. It's fantastic to hear you found the location convenient and the hotel clean. We appreciate your recommendation and look forward to welcoming you back in the future!

10/10 – Uitstekend

Shota

3 nachten verbleven in mei 2024
Reactie van Customer Service op 16 mei 2024
Shota, thank you for your excellent rating! The entire DoubleTree by Hilton Hotel at the Entrance to Universal Orlando team is thrilled you had a fantastic experience. We're looking forward to welcoming you back soon!

10/10 – Uitstekend

Juan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024
Reactie van Customer Service op 16 mei 2024
Thank you for the great rating, Juan!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando! We hope you plan on staying with us again soon!We're looking forward to your next visit!

10/10 – Uitstekend

Scottlyn

Positief: Netheid, staat van de accommodatie en faciliteiten
It was nice very close to the park
2 nachten verbleven in mei 2024
Reactie van Customer Service op 16 mei 2024
Scottlyn, thank you for sharing your positive experience. The team at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando is thrilled to hear you enjoyed the convenience of the location. We look forward to welcoming you back for another great stay!

8/10 – Goed

Patrice

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024
Reactie van Customer Service op 15 mei 2024
Patrice, thank you for your rating of the DoubleTree by Hilton Hotel at the Entrance to Universal Orlando! We're pleased you had a positive experience. Should your travels bring you back to Orlando, we'd be delighted to welcome you again.

10/10 – Uitstekend

maheswaran

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en voorzieningen
Great stay and worth the price
3 nachten verbleven in mei 2024
Reactie van Customer Service op 14 mei 2024
Maheswaran, thank you for sharing your thoughts. It's wonderful to hear you found your stay at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando to be great and valuable. We hope to welcome you back again soon.

10/10 – Uitstekend

Zachary

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Customer Service op 15 mei 2024
Zachary, thank you for your excellent rating! The team at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando is delighted to know you had a great experience. We hope to welcome you back soon!

10/10 – Uitstekend

cheryl

Positief: Staat van de accommodatie en faciliteiten
What we didn’t like dirty carpets
2 nachten verbleven in mei 2024
Reactie van Customer Service op 15 mei 2024
Cheryl, thank you for sharing your feedback. The team at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando takes the cleanliness of our facilities seriously and will be attentive to your comments. We're pleased that you enjoyed other aspects of your stay and hope to have the opportunity to welcome you back.

8/10 – Goed

Gustavo

Reisde met familie
Lo malo es que no incluyen el parqueadero y el desayuno lo demás está bien.
4 nachten verbleven in mei 2024
Reactie van Customer Service op 14 mei 2024
Gustavo, gracias por tomarte el tiempo de compartir tus comentarios. Es fantástico saber que tuvo una estancia agradable en general en el hotel DoubleTree by Hilton en la entrada de Universal Orlando. Entendemos su preocupación por los costes adicionales de aparcamiento y desayuno, que son habituales en muchos hoteles de esta zona. Esta información se divulga con antelación para evitar sorpresas. Sus comentarios son valiosos y nos encantaría tener otra oportunidad de servirle en el futuro.

10/10 – Uitstekend

Amber

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked that there was an ice cream store and a Starbucks on the resort. I also like the space. The only thing I didn't like, was that the room didn't have a microwave but other than that, it was nice and I will stay again at my next visit.
2 nachten verbleven in mei 2024
Reactie van Customer Service op 14 mei 2024
Amber, it's wonderful to hear that you enjoyed the amenities at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando, including the ice cream store and Starbucks. We're sorry about the inconvenience regarding the lack of a microwave and appreciate your understanding. It's delightful to know you had an enjoyable stay overall and plan to return for your next visit. We eagerly look forward to your return.

10/10 – Uitstekend

Mario

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I love it! I would stay here time and time again.
1 nacht verbleven in mei 2024
Reactie van Customer Service op 22 mei 2024
Mario, thank you for your enthusiastic feedback! The team at the DoubleTree by Hilton Hotel at the Entrance to Universal Orlando is thrilled to hear that you enjoyed your stay. We can't wait to welcome you back for more wonderful experiences!

10/10 – Uitstekend

Sakia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I will definitely sit this property again in the future.
3 nachten verbleven in mei 2024
Reactie van Customer Service op 13 mei 2024
Sakia, thank you for your uplifting feedback! We're thrilled to hear you have plans to return to DoubleTree by Hilton Hotel at the Entrance to Universal Orlando. Looking forward to welcoming you back! Safe travels until then.