It took one hour to check in! They had 1 person working at the desk to check in guests, although they were fully aware that it was a Volleyball tournament this weekend (this was a recommended hotel for the tournament). There were other employees there that night but would not help with the check in process. I complained to the manager on duty and he walked off saying "I'll get someone right away". He never returned and never sent anyone. Therefore, we were stuck with over 20 people in line and only one person at the front desk.
Also, the hotel rooms are very outdated! Smelly, needs new carpet and paint. For their double occupancy rooms, they only have Full-size beds, rather than Queen size. In 2023, most hotels have two Queen size beds. It's almost impossible for two adults to sleep comfortably in a Full-size bed.