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Beoordelingen van Universal’s Loews Royal Pacific Resort

4 out of 5
Universal’s Loews Royal Pacific Resort
6300 Hollywood Way, Orlando, FL

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 839 van 1251 beoordelingen" "
Gastenscore: 8 - Goed. 249 van 1251 beoordelingen" "
Gastenscore: 6 - Redelijk. 79 van 1251 beoordelingen" "
Gastenscore: 4 - Matig. 48 van 1251 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 36 van 1251 beoordelingen" "

9,2/10

Netheid

9,2/10

Personeel en service

9,2/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

PG

1 nacht verbleven in augustus 2022

8/10 – Goed

ALEXANDER

Reisde met familie
Positief: Comfort kamer
Royal Pacific
Mooi resort dichtbij pretpark, beetje verouderd. Restaurants in hotel zijn matig….
3 nachten verbleven in juli 2022

10/10 – Uitstekend

George

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good location for parks , could be better if it had better pool facilities and they weren’t shut for special events booked through conference center
1 nacht verbleven in mei 2024

6/10 – Redelijk

Neil

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Great hotel, great location, great staff. Pool was closed for duration of our stay. Was told by staff we could you pool at a different hotel. No signs to say there was an issue. Not good when we planned on a pool day.
4 nachten verbleven in april 2024

10/10 – Uitstekend

Brooke

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect location and beautiful resort
1 nacht verbleven in april 2024

10/10 – Uitstekend

Erin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

10/10 – Uitstekend

Brian

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We have been many times to the Royal Pacific. If anything, it has just gotten better over time. The staff is so friendly and helpful. We love the short walk to the parks and back. We will be back!
2 nachten verbleven in april 2024
Reactie van EB op 30 apr 2024
Thank you for taking the time to give us your feedback from your most recent stay with us.

10/10 – Uitstekend

LEO, BETHPAGE

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Awesome service and staffs
4 nachten verbleven in april 2024

10/10 – Uitstekend

Stephanie

Hotel was beautiful and very convenient to parks. The shower pressure was great and always hot. The text to maid and everything service was outstanding.
4 nachten verbleven in april 2024
Reactie van MN op 29 apr 2024
We appreciate your review of the Royal Pacific Resort at Universal Orlando!

10/10 – Uitstekend

Greg

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The theming and immersion in the beauty of the resort was incredible. The staff were exceptional and anticipated our every need. The transportation to the parks was wonderful as we utilized the walking path and the water taxi. Our kids really enjoyed everything as well. Being able to use the unlimited express passes at the parks was a dream. We would strongly recommend this resort.
2 nachten verbleven in april 2024
Reactie van MN op 29 apr 2024
We appreciate your review of the Royal Pacific Resort at Universal Orlando!

10/10 – Uitstekend

Chrystal, Chicago

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay and staff!
2 nachten verbleven in april 2024
Reactie van MN op 29 apr 2024
We appreciate your review of the Royal Pacific Resort at Universal Orlando!

10/10 – Uitstekend

louis

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff very accommodating and well trained. A pleasure from beginning to end. Management should be proud.
2 nachten verbleven in april 2024
Reactie van EB op 28 apr 2024
We appreciate your review of the Royal Pacific Resort at Universal Orlando!

10/10 – Uitstekend

Jessica, Coral SPrings

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This is a great property and it includes express passes for Universal Studios. Will definitely stay again.
2 nachten verbleven in februari 2024
Reactie van EB op 28 apr 2024
Thank you for your 5 out of 5 review of the Loews Royal Pacific Resort.

8/10 – Goed

William

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good property with great Universal benefits. It could use some repairs to maintain appearance
3 nachten verbleven in april 2024
Reactie van EB op 28 apr 2024
Thank you for your feedback about your recent stay at Loews Royal Pacific Resort at Universal Orlando

10/10 – Uitstekend

Chanelle

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Amazing hotel!
3 nachten verbleven in april 2024
Reactie van MN op 24 apr 2024
Thank you for taking the time to provide your feedback. We are glad you enjoyed your overall stay with us!

10/10 – Uitstekend

larry

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It is walking distance to Universal Parks..or ride the boats there...You get a fast pass for both parks free and it is well worth it...Beautiful place to stay..
3 nachten verbleven in april 2024
Reactie van MN op 24 apr 2024
Thank you for taking the time to provide your feedback. We are glad you enjoyed your overall stay with us!

10/10 – Uitstekend

Joshua

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was great. We purchased a nights stay to get our fast passes and to be able to access the early entrance easier. The staff was super friendly, the room was clean. The only issue we really had is the TV reception. Unlike my wife I have trouble sleeping, so it's nice to be able to watch TV. The tv doesn't have the ability to steam Netflix like most other hotels, and the basic tv took forever to load if it would load at all. Aside from that minor issue, we really enjoyed our stay there.
1 nacht verbleven in april 2024
Reactie van MN op 24 apr 2024
Thank you for taking the time to provide your feedback. Candid comments like this help us improve our services and we look forward to welcoming you back in the future.

10/10 – Uitstekend

YOSUKE, Arlington

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van MN op 24 apr 2024
Thank you for taking the time to provide your feedback. We are glad you enjoyed your overall stay with us

10/10 – Uitstekend

Mitesh

Reisde met een groep, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Check in process was lengthy and as a result a constant que of people form in the main reception all the way into the lobby and main hotel entrance.
1 nacht verbleven in april 2024
Reactie van MN op 24 apr 2024
Thank you for taking the time to provide your feedback. Candid comments like this help us improve our services and will be shared with the appropriate departments

6/10 – Redelijk

Yesenia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van MN op 24 apr 2024
Thank you for taking the time to provide your feedback. Your review will help us improve our services and will be shared with the team

8/10 – Goed

Yew Hung

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good hotel overall. Plus point to have complimentary uss express card. However the rooms shall go for major ugrading works. They appear a bit old school now.
1 nacht verbleven in april 2024
Reactie van Hotel Management op 24 apr 2024
Thank you for your review! Your comments have been shared with the appropriate leadership for review!

10/10 – Uitstekend

Michael

1 nacht verbleven in april 2024

10/10 – Uitstekend

Kirsten

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Brilliant stay again
1 nacht verbleven in april 2024
Reactie van VF op 12 apr 2024
Thank you for your 5 star rating. We are glad you enjoyed your stay!

10/10 – Uitstekend

Mailee, Everett

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Hotel Management op 24 apr 2024
Thank you for your review! Your comments have been shared with the appropriate leadership for review!

10/10 – Uitstekend

Nicola

1 nacht verbleven in april 2024
Reactie van Hotel Management op 24 apr 2024
Thank you for your review! Your comments have been shared with the appropriate leadership for review!

8/10 – Goed

Jenny

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a great time! and are happy we stayed at the Lowe’s Royal Pacific. Positives: unbeatable LOCATION to all 3 parks (volcano bay, universal studios and islands of adventure). Fast and efficient 5m water taxi ride from city walk to hotel. It runs until 1am. Or you can take a 10 minute walk to citywalk. Easy 10 minute bus shuttle to volcano bay. That’s the only park you have to take a “shuttle” to from this hotel. Never had to wait for a ride by water or shuttle. FAST-PASS included with your tickets. (NOT volcano bay) RESTAURANT choices in the hotel 4stars you don’t need to go to citywalk for a lunch or dinner. The CONCIERGE can help you with reservations. JAKE’S was very good for lunch and dinner and the Islands had a nice buffet and the food at BULA was excellent poolside. We didn’t eat at the sushi place so I won’t comment. more positives: rooms were clean and well located - and tower 1 appeared to be nice and quiet. The daily SERVICE for towels and bedding was greatly appreciated! CHECKIN and CHECKOUT was fast and friendly. all contributed to the 4 star rating. some negatives: the property condition. I hate to say but it’s not “Disney clean.” Overall the property needed a good spring cleaning lots of dead leaves and a little garbage on the grounds. The pool was shallow and needed to be cleaned more often than it was. My kids liked the ducks in the pool but I was not a fan sharing the water. We would recommend LOWES ROYAL PACIFIC overall!
5 nachten verbleven in maart 2024
Reactie van SM op 5 apr 2024
Thank you for your review! Your comments have been shared with the appropriate leadership for review!

6/10 – Redelijk

Michele

Reisde met familie
Positief: Personeel en service
The rooms are dated and are in desperate need of a deep cleaning. The convenience to the park and unlimited express are the reason to stay here.
2 nachten verbleven in maart 2024
Reactie van SM op 5 apr 2024
Thank you for your candid feedback! This has been shared with our Housekeeping leadership for internal review!

8/10 – Goed

Samantha

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel was clean and staff were friendly. It just felt a little bit dated, but I would stay there again
5 nachten verbleven in maart 2024
Reactie van SM op 5 apr 2024
Thank you for your review! We look forward to welcoming you in the future!

6/10 – Redelijk

Sandeep

Reisde met familie
Leas staff more people
1 nacht verbleven in maart 2024
Reactie van SM op 5 apr 2024
Thank you for your feedback! This has been shared with our front office team for further review

8/10 – Goed

Pamela

Reisde met familie
Like it there, it was my second time. They didn't disappoint. It's very clean and property is clean and well manicured.
3 nachten verbleven in maart 2024
Reactie van SM op 5 apr 2024
We are happy to hear you enjoyed your stay! We look forward to welcoming you back!

4/10 – Matig

Natasha

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The only thing I liked about the property was the proximity to Universal Studios and the FastPass Access. The rooms were not nice nor clean, the bathrooms were not practical, and the housekeeping did not clean at all, they only made the beds. The carpet in the room was sticky. They Charged us almost $900 per night, only worth if for the fast pass. The restaurants were badly served and understaffed, everything took so long! I would not recommend it, for this price you can stay in a REAL 5 star hotel.
3 nachten verbleven in maart 2024
Reactie van SM op 5 apr 2024
Thank you for providing your candid feedback so we may continue to grow and adapt our services! Your comments have been shared with our housekeeping leadership.

8/10 – Goed

Annie

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It a nice resort. Our check-in was pleasant and smooth. Staff at the luggage area were nice. We had problems at the ticket pickup desk and Tuk Tuk market. The staff were racist and not friendly.
4 nachten verbleven in maart 2024
Reactie van MN op 24 apr 2024
Thank you for taking the time to provide your feedback. Candid comments like this help us improve our services and we will review with the appropriate department

10/10 – Uitstekend

Brigitte

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent vacation experience.
1 nacht verbleven in maart 2024
Reactie van SM op 5 apr 2024
We are glad you enjoyed your stay with us!

10/10 – Uitstekend

Catharine

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel but the front desk check in is very very slow.
1 nacht verbleven in maart 2024
Reactie van SM op 5 apr 2024
Thank you for your feedback!

10/10 – Uitstekend

Jennifer

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Excellent property, room key works as express pass for Universal (must already have or buy entry ticket separately). Upgraded to club level with free snacks and beverages, which was a nice perk. All staff super helpful and friendly. Plenty storage space and great bathroom.
1 nacht verbleven in maart 2024
Reactie van SM op 5 apr 2024
We are happy to see you enjoyed the Royal Club Lounge! Definitely a great option to relax!

6/10 – Redelijk

Krista

Beds are very uncomfortable, lack of blankets. However room was very clean !
4 nachten verbleven in maart 2024
Reactie van SM op 5 apr 2024
Thank you for your feedback!

8/10 – Goed

Gilbert R

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very close to parks! Rooms small.
1 nacht verbleven in maart 2024
Reactie van SM op 5 apr 2024
Thank you for your rating!

8/10 – Goed

Yvonne

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
The location is excellent, but services just ok.
2 nachten verbleven in maart 2024
Reactie van SM op 5 apr 2024
Thank you for taking the time to provide your feedback!

8/10 – Goed

Kristen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The resort lobby and grounds are beautiful! You definitely feel like you are in Hawaii. The check in process was easy, but the lady working was not friendly at all. She seemed annoyed to be working. The room was nice with some high end furnishings and decor. The walking path to Universal is so nice and you get to go through a private security line, which saves a lot of time! We booked it to get Express passes, which is a nice perk.
1 nacht verbleven in maart 2024
Reactie van SM op 5 apr 2024
We are glad to hear you felt the Aloha Spirit while staying with us! We look forward to welcoming you back!

6/10 – Redelijk

SiSi

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van SM op 5 apr 2024
Thank you for your review!

6/10 – Redelijk

Caydee

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Too many people. Had to wait 45 min just to check in
1 nacht verbleven in maart 2024
Reactie van SM op 5 apr 2024
Thank you for your review! We do our best to staff appropriately for guest arrivals.

10/10 – Uitstekend

Susan

4 nachten verbleven in maart 2024
Reactie van MN op 24 apr 2024
Thank you for taking the time to provide your feedback! We are glad you enjoyed your stay with us

4/10 – Matig

Christine

Reisde met familie
Negatief: Personeel en service
Room was not ready when we arrived at 4:20 pm. Staff were rather rude about it. Would not give us any idea of when we could expect our room to be cleaned so that we could check in. The rooms are small and dated. Not very good value.
1 nacht verbleven in maart 2024
Reactie van SM op 5 apr 2024
Thank you for taking the time to provide your feedback. Candid comments like this help us improve our services!

8/10 – Goed

Clare

Positief: Staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024
Reactie van SM op 5 apr 2024
Thank you for your review!

10/10 – Uitstekend

Mengchao

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very Good
1 nacht verbleven in maart 2024
Reactie van SM op 5 apr 2024
Thank you for the 5 out of 5 rating!

10/10 – Uitstekend

Jorge

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
How close the parks are is great
3 nachten verbleven in maart 2024
Reactie van SM op 5 apr 2024
The walking path and water taxi make getting to the parks a breeze!

10/10 – Uitstekend

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Todo muy bien
2 nachten verbleven in februari 2024
Reactie van SM op 5 apr 2024
Thank you for your review!

8/10 – Goed

Kimberly

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pond by the water taxi full of trash. The text concierge did not work and had to use the website chat to find out what room we were assigned.
1 nacht verbleven in maart 2024
Reactie van SM op 5 apr 2024
Thank you for your feedback! Your comments have been shared with the appropriate leadership.

10/10 – Uitstekend

GLENN

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice property. Grandkids enjoyed the swimming pool.
1 nacht verbleven in februari 2024
Reactie van SM op 5 apr 2024
We are happy to hear you enjoyed the pool!

6/10 – Redelijk

Lin

1 nacht verbleven in maart 2024
Reactie van SM op 5 apr 2024
Thank you for your review!