Voorkant van accommodatie

Beoordelingen van Kamon Hotel Namba

2.5 out of 5
Kamon Hotel Namba
2-3-33 Sennichimae, Chuo-ku, Osaka, Osaka

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 335 van 536 beoordelingen" "
Gastenscore: 8 - Goed. 153 van 536 beoordelingen" "
Gastenscore: 6 - Redelijk. 30 van 536 beoordelingen" "
Gastenscore: 4 - Matig. 11 van 536 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 7 van 536 beoordelingen" "

9,2/10

Netheid

9,2/10

Personeel en service

8,4/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Goede locatie, zeer vriendelijk en net, bed (capsules) nogal harde matras
3 nachten verbleven in september 2019

4/10 – Matig

Tang

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
They gave us a room for 6 people and we were only three. The beds were futons and encapsulated, that definitely aggravated my sciatica, by the AM I couldn’t even get out of the “bunk bed” . My mom slept on the couch, (there was no way she could have got out of that bed) the surface was sticky, she had to put a sheet over. Also, the check out was 10am. Usually it’s 11am, I would not come back . And they were definitely not cheap, 15000 plus change (yen)…. Only good thing , they kept our luggage so we can go to the Osaka castle, and let us borrow umbrellas ( but any hotel would do it). We will not come back and I personally do not recommend it for a family of 3.
1 nacht verbleven in april 2024
Reactie van KAMON HOTEL NAMBA op 25 apr 2024
Dear guest,At first let me thank for your stay with us in your recent visit in Osaka and taking your invaluable time to share your feedback.We are happy to note that you enjoyed our luggage storage service and umbrella rental service.It is always great to hear we are meeting the expectations our guests have come to expect and deserve. We will continue to strive for excellence in service as we are always looking for ways to improve our customer experience. Moreover, we are disappointed to note that you couldn't enjoy our beds. Please do allow us to apologies for any inconvenience caused to you during your stay.However I know we upgraded your room from twin beds to six beds room, we thought you can feel uncomfortable to share bed for two person and if we upgrade you you feel comfortable but unfortunately your expectation didn't meet on our six beds room.Once again, we would like to apologies for your inconvenience and hope you change your mind and give us chance to serve you again in future.Best regards,PandeyFront desk

10/10 – Uitstekend

Wenda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van KAMON HOTEL NAMBA op 29 apr 2024
Dear Guest,Thank you for the review of your recent stay with us. It was a pleasure to receive your positive scores in our overall services and accommodations. It is always great to note that we are meeting the expectations our guests have come to expect and deserve.We will continue to strive for excellence in service as we are always looking for the ways to improve our customer experience.We look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times.Best regards,PandeyFront desk

10/10 – Uitstekend

Taewoong

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van KAMON HOTEL NAMBA op 10 apr 2024
Dear Guest,We greatly appreciate you taking the time out of your schedule to rating us in regards to your stay with us. It was our pleasure to had you and pleased to know you had a great stay and the facilities and services were up to your expectation.We are delighted to get 5 scores out of 5 which is very big compliment for us and which will encourage us to further strive towards achieving excellence.We do hope to welcome you back again and give us the opportunity to serve you better next time you while you come to visit in Osaka.Best regards,PandeyFront desk

10/10 – Uitstekend

???

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van KAMON HOTEL NAMBA op 3 apr 2024
Dear Guest, Firstly, thank you very much for taking the time to review us. We would like to take this opportunity to thank you for rating us in regards your recent stay with us. It is our great pleasure to have you as a guest and knew that you were satisfied with our overall aspects. Your appreciation about the hotel is very encouraging and of motivating for us to strive for excellence in services. We will continue to strive for excellence in service as we are always looking for ways to improve our customer experience. We are eagerly looking forward to welcoming you again in the near future to make an another memorable experience. Best regards, Pandey Front Desk

10/10 – Uitstekend

Maria Cessilia

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location was perfect. It was close to the local train stations and about 8-10 mins walk to Dotonbori and Kuromon market. There’s a lot of restaurants to eat at and a lot of shops around the area.
Reactie van KAMON HOTEL NAMBA op 30 mrt 2024
Dear Guest, Firstly, thank you very much for taking the time to share your comments about your recent stay with us. We would like to take this opportunity to thank you for such a positive comments on your recent stay in our hotel. It is our great pleasure to have you as a guest and know you found our location convenient enough from every aspects. We are glad to know you were enjoyed our overall aspects. Your appreciation about the hotel will certainly act as a source to motivation for us to strive to achieve even higher standards.We sincerely hope to welcome you again in the near future and hope we can further exceed your expectation for an another memorable experience. Kind Regards, Pandey Front Desk

8/10 – Goed

María Fernanda Andrade

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Bonita propiedad con excelente ambientación y decoración. Lo único que podría mejorar es la atención de las personas de recepción, no fueron muy amables.
2 nachten verbleven in maart 2024
Reactie van KAMON HOTEL NAMBA op 29 mrt 2024
Dear Guest, Dear Guest, Thank you very much for took time for write a review on your recent stay with us. Your comments are well-acknowledge with much appreciation. We are grateful to know that you loved our property and found it beautiful with excellent setting and decoration . Your appreciation about our hotel and arrangements is very encouraging and motivating and I shall share this with the team. Furthermore, We disappointed to knew that your expectation didn't meet on our associates and you couldn't found our associates friendly. Your comments had been seriously noted down and which inspire us to re-train the entire staff. We ensure you that our entire staff will be thoroughly train for proper mannerisms and handling of the guest grievances. Please accept our sincere apologies for any inconvenience caused to you during your stay with us. We do hope you will give us another chance to serve you again in near future and we can exceed your expectation. Best regards,Pandey

4/10 – Matig

Karen

Reisde met familie en kleine kinderen
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
We stayed in the family suite with 6 bunk beds for our family of 5. I did not have a pleasant stay and considered leaving on the first day, but decided not to since we were only there for 3 nights. Pros: walking distance to Dotonbori and subway stations. Cons: beds are not mattresses but more like futons, very thin and uncomfortable like sleeping on the floor. They also creak loudly whenever someone moves on the bed. The hallways are dingy and cold, and you can hear dogs barking throughout the day and people coming and going from their rooms. The laundry room is located in a back alley where they also use as a storage space. Laundry is also overpriced compared to ones we used in Tokyo hotels. The washroom is extremely small, and poorly laid out considering how big the rest of the room is. They could have expanded the washroom and cut off half the living space instead. Room isn't as pretty as the pictures, expect to see scuff marks on the walls. Surrounding area is safe but lots of garbage everywhere from all the party goers. Also they only offer luggage delivery if the receiving hotel agrees to pay on delivery, otherwise you'd have to bring your luggage to the Yamato office located 5 minutes away, which is what we had to do.
Reactie van KAMON HOTEL NAMBA op 21 mrt 2024
Dear Guest,First of all we would like to thank you for your stay with us and took time for share your experience with us on your recent visit in Osaka.I would like to sincerest apologies on the behalf of our whole team of "Kamon Hotel Namba" for the series of unfortunate incidences that you have experienced during your stay with us. I supposed you stayed with us before changed the new mattress. I would like to kindly inform to our entire guest is we have already replaced the bed mattress of 6beds rooms in second week of march. We do hope our guest find comfortable our new mattress.In regards of others remarks, please be assured that your constructive comments will be shared with the related departments and management and we will strive to improve our services by taking your comments into consideration.We do hope you may consider visiting us again in the near future and we can exceed your expectations.Best regards,PandeyFront desk

10/10 – Uitstekend

wayne

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Rooms were small, but we didn’t need to spend any time, other than sleeping, so was fine. Staff was great and all spoke English.
3 nachten verbleven in maart 2024
Reactie van KAMON HOTEL NAMBA op 22 mrt 2024
Dear Guest, Thank you very much for choosing us to stay on your recent visit of Osaka and the kind words on our associates and giving positive scores on our overall services. I am delighted to read you found our associates are to be great and good in English. It is our great pleasure to have you as a guest and also great to knew met your expectation on our overall aspects. Your appreciation about our hotel and hospitality are great source of motivation for us.We will continue to strive for excellence in service as we are always looking for ways to improve our customer experience. We thank you once again for your precious time to write a wonderful review and support. We eagerly are looking forward to welcoming you again soon. Best Regards, Pandey

8/10 – Goed

Oskar

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Kamon Hotel Namba is just blocks away from the Dotonbori district.
2 nachten verbleven in maart 2024
Reactie van KAMON HOTEL NAMBA op 21 mrt 2024
Dear Guest, Thank you so much for choosing us to stay in your recent visit of Osaka and taking the time to share your experience about your recent stay at our hotel. We are grateful to know that you loved our location and found it convenient as well as we are glad to get scores 4 out of 5 an overall aspects of our services.We will continue to strive for excellence in service as we are always looking for ways to improve our customer experience. Once again, we sincerely thank you for invaluable time to review and eagerly looking forward to your next visit to us in near future.Best regards, Pandey Front desk

8/10 – Goed

かずと

2 nachten verbleven in maart 2024
Reactie van KAMON HOTEL NAMBA op 5 apr 2024
Dear Guest,It was a pleasure to have you stay at Kamon Hotel Namba recently. Thank you very much for taking invaluable time to rating us. We are glad to note that you enjoyed your stay well enough and you were happy with our hospitality and overall services of our hotel. It is our great pleasure to get 4 scores out of 5.Once again, on behalf of whole team at Kamon Hotel Namba we thank you for your stay with us and we have believe that you will definitely chose us in your next visit of Osaka Namba. Best Regards,Pandey Front Desk

10/10 – Uitstekend

Amber

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice tidy accomodation to explore inner Osaka hotspots
2 nachten verbleven in maart 2024
Reactie van KAMON HOTEL NAMBA op 12 mrt 2024
Dear Guest,Thank you for choosing us on your recent visit of Osaka Namba.We appreciate you are taking the time to write this wonderful review.We are delighted to read that you enjoyed all aspects of your stay with us. It was a pleasure to have you as a guest and your comments will be shared with our entire team to further strive towards achieving excellence. We do hope you will definitely choose us again in your next visit in Osaka. We are eagerly looking forward to welcoming you in near future. Best regards,Pandey

8/10 – Goed

Edward, Hampton

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel is in a great location, close to several subway lines, shopping, bars etc. It is perfect for younger people who pack lightly, like backpackers. We were traveling with my 70 y/o mother and we had 3 large suitcases which also had gifts for family we were visiting in Japan. The 4 bed room was similar to a capsule hotel (the 4 beds) with a living room and bathroom. My niece enjoyed the new experience but it was a bit hard for my mother.
3 nachten verbleven in maart 2024
Reactie van KAMON HOTEL NAMBA op 10 mrt 2024
Dear Mr. EdwardThank you so much for your kindly comment.Hope you had a wonderful memories in Osaka/Japan.Thank you so much again andWe are looking forward to seeing you again.KAMON HOTEL NAMBA

10/10 – Uitstekend

??

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
建物の入口がかっこよくて、フロントロビーがシンプルですが壁がお洒落でした。 welcomeドリンクの珈琲がとても美味しくて スタッフ全員か親切で笑顔が素敵でした。 とても気持ちよく宿泊出来ました。
1 nacht verbleven in februari 2024
Reactie van KAMON HOTEL NAMBA op 12 feb 2024
カモンホテルなんばをご利用いただき、誠にありがとうございます。ご滞在に際しまして、館内サービスやスタッフの対応など全対的にご満足いただいたご様子をお伺いし、大変嬉しく存じております。これからもお越しいただく皆さまに、より快適なご滞在を提供出来ますよう、スタッフ一同努めて参ります。またのお越しを心よりお待ち申し上げております。フロント

2/10 – Ontzettend slecht

huihun

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2023

10/10 – Uitstekend

Sheila

2 nachten verbleven in december 2023
Reactie van KAMONHOTELNAMBA op 31 jan 2024
Dear Guest,It was a pleasure to have you stay at Kamon Hotel Namba recently. Thank you very much for taking invaluable time to review us. We are glad to note that you enjoyed your stay well enough and you were happy with our hospitality and overall services of our hotel. It is our great pleasure to get 5 scores out of 5.Once again, on behalf of whole team at Kamon Hotel Namba we thank you for choosing us and we have believe that you will chose us in your next visit of Osaka Namba. Best Regards,Pandey Front Desk

8/10 – Goed

CHOU

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in januari 2024
Reactie van KAMON HOTEL NAMBA op 31 jan 2024
Dear Guest,It was a pleasure to have you stay at Kamon Hotel Namba recently. Thank you very much for taking invaluable time to review us. We are glad to note that you enjoyed your stay well enough and you were happy with our hospitality and overall services of our hotel. It is our great pleasure to get 5 scores out of 5.Once again, on behalf of whole team at Kamon Hotel Namba we thank you for choosing us and we have believe that you will chose us in your next visit of Osaka Namba. Best Regards,Pandey Front Desk

8/10 – Goed

Ya Ting

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van KAMON HOTEL NAMBA op 31 jan 2024
Dear Guest,It was a pleasure to have you stay at Kamon Hotel Namba recently. Thank you very much for taking invaluable time to review us. We are glad to note that you enjoyed your stay well enough and you were happy with our hospitality and overall services of our hotel. It is our great pleasure to get 5 scores out of 5.Once again, on behalf of whole team at Kamon Hotel Namba we thank you for choosing us and we have believe that you will chose us in your next visit of Osaka Namba. Best Regards,Pandey Front Desk

10/10 – Uitstekend

Kyungyong

2 nachten verbleven in januari 2024
Reactie van KAMON HOTEL NAMBA op 31 jan 2024
Dear Guest,It was a pleasure to have you stay at Kamon Hotel Namba recently. Thank you very much for taking invaluable time to review us. We are glad to note that you enjoyed your stay well enough and you were happy with our hospitality and overall services of our hotel. It is our great pleasure to get 5 scores out of 5.Once again, on behalf of whole team at Kamon Hotel Namba we thank you for choosing us and we have believe that you will chose us in your next visit of Osaka Namba. Best Regards,Pandey Front Desk

6/10 – Redelijk

Ayako

Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van KAMON HOTEL NAMBA op 31 jan 2024
カモンホテルなんばをご利用いただき、誠にありがとうございます。ご滞在に際しまして、ご満足いただいたご様子をお伺いし、大変嬉しく存じております。またコンセントに関しましては社内で共有を行い改善に努めてまいります。これからもお越しいただく皆さまに、より快適なご滞在を提供出来ますよう、スタッフ一同努めて参ります。大阪なんばにお越しの際はぜひまたご利用いただければ幸いに存じます。またのお越しを心よりお待ち申し上げております。心よりお待ち申し上げております。

10/10 – Uitstekend

MIN HWA

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van KAMON HOTEL NAMBA op 31 jan 2024
Dear Guest,It was a pleasure to have you stay at Kamon Hotel Namba recently. Thank you very much for taking invaluable time to review us. We are glad to note that you enjoyed your stay well enough and you were happy with our hospitality and overall services of our hotel. It is our great pleasure to get 5 scores out of 5.Once again, on behalf of whole team at Kamon Hotel Namba we thank you for choosing us and we have believe that you will chose us in your next visit of Osaka Namba. Best Regards,Pandey Front Desk

10/10 – Uitstekend

rosalind

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van KAMON HOTEL NAMBA op 31 jan 2024
Dear Guest,It was a pleasure to have you stay at Kamon Hotel Namba recently. Thank you very much for taking invaluable time to review us. We are glad to note that you enjoyed your stay well enough and you were happy with our hospitality and overall services of our hotel. It is our great pleasure to get 5 scores out of 5.Once again, on behalf of whole team at Kamon Hotel Namba we thank you for choosing us and we have believe that you will chose us in your next visit of Osaka Namba. Best Regards,Pandey Front Desk

10/10 – Uitstekend

Sammy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Kamon Hotel is a great boutique style hotel with clean, functional facilities. Staff very accommodating and helpful. Had area to wait, coffee and tea machine, luggage storage and laundry facilities. Great location, walking distance to Dotonbori, transport nearby and all the food spots around Namba. Highly recommend!
4 nachten verbleven in januari 2024
Reactie van KAMON HOTEL NAMBA op 11 jan 2024
Dear Guest,We greatly appreciate you taking time out of your schedule to share your experience at Kamon Hotel Namba. We are glad to know you had a great experience and the facilities and services were up to your expectation. Thank you for your generous comments on our hospitality and overall services. Such a positive comments are the great source of motivation for us and which will shared with our whole team. We will continue to strive for excellence in service as we are always looking for ways to improve our customer experience. It was our great pleasure to have you as a guest and get positive scores in overall aspects of our services and accommodation. Once again, thank you for your precious time to write review and such a kind words. We eagerly looking forward to welcoming you in near future. Best regards,Pandey

10/10 – Uitstekend

ともこ

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van KAMON HOTEL NAMBA op 31 jan 2024
カモンホテルなんばをご利用いただき、誠にありがとうございます。ご滞在に際しまして、ご満足いただいたご様子をお伺いし、大変嬉しく存じております。。これからもお越しいただく皆さまに、より快適なご滞在を提供出来ますよう、スタッフ一同努めて参ります。大阪なんばにお越しの際はぜひまたご利用いただければ幸いに存じます。またのお越しを心よりお待ち申し上げております。心よりお待ち申し上げております。

8/10 – Goed

Naoto

1 nacht verbleven in januari 2024
Reactie van KAMON HOTEL NAMBA op 31 jan 2024
カモンホテルなんばをご利用いただき、誠にありがとうございます。ご滞在に際しまして、ご満足いただいたご様子をお伺いし、大変嬉しく存じております。またコンセントに関しましては社内で共有を行い改善に努めてまいります。これからもお越しいただく皆さまに、より快適なご滞在を提供出来ますよう、スタッフ一同努めて参ります。大阪なんばにお越しの際はぜひまたご利用いただければ幸いに存じます。またのお越しを心よりお待ち申し上げております。心よりお待ち申し上げております。

8/10 – Goed

Sze kuen dennis, Hong Kong

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
好處:乾淨,冇異味,近車站,非常之近千日前和黑門市場 改善之處:指示不夠清晰,地點比較難找到,不是每天執房要比較自律保持清潔
5 nachten verbleven in december 2023
Reactie van KAMON HOTEL NAMBA op 4 jan 2024
Dear Guest, Thank you very much for took time for write a review on your recent stay with us. Your comments are well-acknowledge with much appreciation. We are grateful to know that you loved our location and found it convenient. Also, we are glad to know you found our accommodation to be clean and you enjoyed your stay with our accommodations. Your appreciation about our location and hotel is very encouraging and motivating and I shall share this with the team. Also, thank you for your comments regarding the information however we know you are writing this about the information which we provide at check-in time. I have noted this comment and which will be shared with our whole team as a area of improvement. please accept our sincere apologies for your inconvenience due to the lack of information form us.Once again thank you very much for your precious time to review us and we do hope you will visit us again in near future. Best regards,PandeyFront Desk

6/10 – Redelijk

HAGIWARA

4 nachten verbleven in december 2023
Reactie van KAMON HOTEL NAMBA op 31 jan 2024
カモンホテルなんばをご利用いただき、誠にありがとうございます。ご滞在に際しまして、ご満足いただいたご様子をお伺いし、大変嬉しく存じております。またコンセントに関しましては社内で共有を行い改善に努めてまいります。これからもお越しいただく皆さまに、より快適なご滞在を提供出来ますよう、スタッフ一同努めて参ります。大阪なんばにお越しの際はぜひまたご利用いただければ幸いに存じます。またのお越しを心よりお待ち申し上げております。心よりお待ち申し上げております。

6/10 – Redelijk

Matthew

Reisde met familie
Positief: Netheid, voorzieningen
4 nachten verbleven in december 2023
Reactie van KAMON HOTEL NAMBA op 31 jan 2024
Dear Guest,It was a pleasure to have you stay at Kamon Hotel Namba recently. Thank you very much for taking invaluable time to review us. We are glad to note that you enjoyed your stay well enough and you were happy with our hospitality and overall services of our hotel. It is our great pleasure to get 5 scores out of 5.Once again, on behalf of whole team at Kamon Hotel Namba we thank you for choosing us and we have believe that you will chose us in your next visit of Osaka Namba. Best Regards,Pandey Front Desk

2/10 – Ontzettend slecht

POOI SZE

8 nachten verbleven in december 2023

8/10 – Goed

TAKAYUKI

Positief: Netheid, personeel en service
Negatief: Voorzieningen
家族4人でかなりの低価格で宿泊できた。 価格重視で選んだので部屋が狭すぎるのには文句なし。ベットが部屋いっぱいに詰まっているので、逆に子供が落ちる心配が少ない。室内風呂場はリフォームされているので綺麗。コンセントがベットの高さから1m上ぐらいにあるが、緩すぎてすぐに落ちる点だけが不満
1 nacht verbleven in december 2023
Reactie van KAMON HOTEL NAMBA op 27 dec 2023
カモンホテルなんばをご利用いただき、誠にありがとうございます。ご滞在に際しまして、ご満足いただいたご様子をお伺いし、大変嬉しく存じております。またコンセントに関しましては社内で共有を行い改善に努めてまいります。これからもお越しいただく皆さまに、より快適なご滞在を提供出来ますよう、スタッフ一同努めて参ります。大阪なんばにお越しの際はぜひまたご利用いただければ幸いに存じます。またのお越しを心よりお待ち申し上げております。心よりお待ち申し上げております。

10/10 – Uitstekend

Soo Yik

4 nachten verbleven in december 2023
Reactie van KAMON HOTEL NAMBA op 22 dec 2023
Dear Guest, Thank you very much for staying with us on your recent visit to osaka and sharing a review with the future travelers.It is our pleasure to get you as a guest and get positive scores in our overall aspects of our arrangement. We thank you once again for your precious time to review. We eagerly are looking forward to welcoming you again soon. Best Regards, Pandey Front Desk

10/10 – Uitstekend

Mervin

2 nachten verbleven in december 2023
Reactie van KAMON HOTEL NAMBA op 22 dec 2023
Dear Guest, Thank you very much for staying with us on your recent visit to osaka and sharing a review with the future travelers.It is our pleasure to get you as a guest and get positive scores in our overall aspects of our arrangement. We thank you once again for your precious time to review. We eagerly are looking forward to welcoming you again soon. Best Regards, Pandey Front Desk

10/10 – Uitstekend

kris

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Family of 4
1 nacht verbleven in december 2023
Reactie van KAMON HOTEL NAMBA op 20 dec 2023
Dear Guest, Thank you very much for sharing a review with the future travelers following your recent visit at Kamon Hotel Namba. It is our pleasure to get you as a guest and get positive scores in our overall aspects of our arrangement. It is very encouraging and motivating for all of us to read such positive feedback. We thank you once again for your precious time and positive scores. We are eagerly looking forward to welcoming you again soon. Best Regards, Pandey Front Desk

10/10 – Uitstekend

UKITA

1 nacht verbleven in december 2023
Reactie van KAMON HOTEL NAMBA op 20 dec 2023
この度は当ホテルにご宿泊いただき誠にありがとうございます。ご満足いただくことができ何よりでございます。これからもお客様に快適に過ごして頂くことが出来ますよう、日々サービスの向上に努めてまいります。またのご来館をスタッフ一同心よりお待ちしております。

10/10 – Uitstekend

Shu Xin

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff was very friendly and helpful. Only downside is the limited room space for the double twin bed room which made movement tough and using the luggage difficult. Location was great as it was walkable and near Dotonbori and Kuromon Market
3 nachten verbleven in december 2023
Reactie van KAMON HOTEL NAMBA op 17 dec 2023
Dear Guest, Thank you for choosing us to stay on your recent visit of Osaka and also for a wonderful review. It was a great pleasure to have you as our guest and get such a positive comments. I am delighted to read you found our colleagues are to be helpful and friendly which will be shared with our team. I am pleased to know that you are satisfied with our overall aspects. Such a kind words on our associates and overall services it is our great source of motivation which will encourage us to further strive towards achieving excellence. Once again, Thank you so much for your invaluable time and appreciation about the hotel, hospitality and overall services. We eagerly look forward to welcoming you again in near future. Best regards, Pandey Front Desk

4/10 – Matig

WEN YUAN

Reisde met familie
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Location: close to dotonbori and metro station. Staff: unpleasant during check in as staff is rude. Room: rom size can accepted but toilet is really too small and cramp.
8 nachten verbleven in december 2023
Reactie van KAMON HOTEL NAMBA op 17 dec 2023
Dear guest,Let me thank you for your invaluable time, comments and reviews regarding the experience in our hotel and let me assure you that your feedback is extremely valuable for us, as we strive to improve with each and every stay. We are extremely sorry to hear that your expectation didn't meet on our accommodation and hospitality. Please accept our sincere apologies for any inconvenience caused to you during your stay with us. Your comments had been seriously noted down and had inspired us to re-train the entire staff and ensure that they are thoroughly trained for proper mannerisms and handling of guests grievances. Also, we are very sorry for your inconvenience due to our room and bathroom size.We do hope you will consider to visit us again and will give us another chance to prove that your suggestions had been implemented and we meet up to your expectation. We are looking forward to welcoming you. Best Regards,PandeyFront Desk

8/10 – Goed

POCHUN

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van KAMON HOTEL NAMBA op 20 dec 2023
Dear Guest, It was a great pleasure to have you stay at Kamon Hotel Namba recently. Thank you very much for taking invaluable time to review us. We are glad to note that you enjoyed your stay well enough and you were happy with our hospitality and overall services of our hotel. It is our great pleasure to get 8 scores out of 10.Once again, on behalf of whole team at Kamon Hotel Namba we thank you for choosing us and we have believe that you will chose us in your next visit of Osaka Namba. Best Regards,Pandey Front Desk

8/10 – Goed

Ho Kit

Reisde met partner
Positief: Netheid, personeel en service
交通很方便從日本橋駅5號出口行1-2分鐘就到,行出路口對面已是黑門,不過房間很細,不能同時開兩個大喼,沖涼房隔音很差,最後一晚聴到隔離房大叫及撞擊聲,很嘈!
6 nachten verbleven in december 2023
Reactie van KAMON HOTEL NAMBA op 11 dec 2023
非常感谢您入住我们酒店。 我们对您因房间狭小和噪音问题而感到的不适深表歉意。 我们将尽力避免今后再次发生此类情况。 我们期待您的再次光临。 感谢您的宝贵意见。

8/10 – Goed

Chia Siang

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en voorzieningen
Sound proof not so good . But overall is fine
4 nachten verbleven in november 2023
Reactie van KAMON HOTEL NAMBA op 4 dec 2023
Thank you for staying at our hotel. We apologize for the inconvenience caused by the sound proof. We will share this among our staff and consider what can we do for that. Thank you again for the valuable feedback. We look forward to welcoming you again.Best regards,

4/10 – Matig

??

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van KAMON HOTEL NAMBA op 20 dec 2023
Dear Guest,Thank you very much for choosing Kamon Hotel Namba. Also, thank you for your review on your stay with us. We are sad to knew you couldn't enjoy your stay well enough. Please do allow me apologize for the shortfall in your expectation in regards to our overall aspects.We do hope you will visit us again in near future and give us another opportunity to serve you better. Best regards, Pandey Front Desk

6/10 – Redelijk

Minoru

Reisde met familie en kleine kinderen
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Smoking area was where entrance of the hotel. Dogs barking during all day.
3 nachten verbleven in november 2023
Reactie van KAMON HOTEL NAMBA op 28 nov 2023
Dear Guest, Thank you for staying at Kamon Hotel Namba and we appreciate your time to share experience of your stay.We are regret to know that you heard the outside noise (dog barked) during your stay with us. We are very sad to heard you couldn't enjoyed enough your stay. We are sincerely apologies for your inconvenience because of outside noise issue and smoking zone located in outside. We would like to inform to all our guest is our hotel located nearby veterinary clinic therefore sometime noise hears at afternoon. Also we would like to make sure this kind of noise issue is sometimes just at day time. Thank you so much for comprehensive feedback regarding smoking zone we will think the possible space inside the hotel. Once again, we would like to apologies for your inconvenience on the behalf of our whole team and wish to have another opportunity to welcoming you back when travelling back to Osaka. Kind regards, Padney Front Desk

2/10 – Ontzettend slecht

Lauren

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Went to our room and immediately booked a new hotel. The room was poorly taken care of. The hotel is basically in an alley. There were dogs barking non-stop and dirty mattresses. Expedia was not help in fixing this issue.
3 nachten verbleven in november 2023
Reactie van KAMON HOTEL NAMBA op 28 nov 2023
Dear guest, Firstly allow me to thank you for taking the time to share your comments about your recent stay with us.I am very sad to know our hotel and accommodation didn't meet your expectation and you had to move to another hotel. However I remember, you had stayed first night with us and shifted to another hotel for stay other nights. Genuinely I wanted to talk regarding the issue and look for the better ways to make your stay comfortable on your expectation but you didn't told me the actual reason of you were moving to another hotel for stay more nights. There was different type rooms available for room change.Please do accept my sincere apologies for your inconvenience. I noted your remarks as a improvements area of our accommodation and services and which will be raised in our regular meeting. Regarding out side noise (dog barking) I would like to express sincere apologies. I would like to inform to our all guests is, our hotel is located nearby veterinary clinic therefore sometimes in afternoon our guest hears that kind of noise. We would like to make you sure that there is no noise issue ( dog barking ) in evening, night and morning too. Please do allow me to apologize on behalf of our whole team for the shortfall in your expectation in regards to the room bed and overall services. We do hope you will consider to visit again and we meet your expectation on that occasion.Best regards,PandeyFront Desk

8/10 – Goed

Tricia

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en voorzieningen
location is very convenient, there are many eateries and near by namba station, however the room is pretty small specially if you have few luguages. hotel service is very prompt and polite. however, dryer need to be fixed, even after 1.5hrs its unable to dry our clothes with only half load.
3 nachten verbleven in november 2023
Reactie van KAMON HOTEL NAMBA op 23 nov 2023
Thank you for staying at our hotel. We are glad to hear that you liked the location of our hotel. Regarding the dryer issue, we will work to prevent a recurrence by calling a contractor to check the machine. We apologize for any inconvenience this may have caused. Thank you for your valuable input. The entire staff will continue to strive to provide sincere service. We look forward to welcoming you back to our hotel.Best regards,KAMON HOTEL NAMBA

8/10 – Goed

Spring

Reisde met familie
Positief: Personeel en service, voorzieningen
Great hotel in the middle of the hustle and bustle. The Staff was amazing. The mats were thinner than our liking, but the convenient location made up for it.
2 nachten verbleven in november 2023
Reactie van KAMON HOTEL NAMBA op 20 nov 2023
Dear guest, Thank you for staying at our hotel. We are glad to hear that you liked the location of the hotel. We will share your review with our staff and will continue to work diligently to provide you with the most sincere service possible. Thank you again for taking your time to write this review. We look forward to welcoming you again.Best regards,

10/10 – Uitstekend

Yuk King

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
經濟實惠的酒店
職員態度有線,我哋方便理超近黑門市場。價錢經濟,值得推介
5 nachten verbleven in november 2023
Reactie van KAMON HOTEL NAMBA op 19 nov 2023
Dear Guest, Thank you very much for staying with us and taking time for share your recent experience with Kamon Hotel Namba. Also, thank you so much for loved our location. We are pleased to know that you were satisfied with our hospitality, location accommodation and overall services. It was a great pleasure to have you as our guest and get positive scores (10 out of 10) on our overall aspect of our services and accommodation. These comments which will be shared with our entire team. Such a positive comments are great source of motivation for us, which will encourage us to further strive towards achieving excellence. Thank you once again, for your kind comments that you have given us and we are looking forward for welcoming you again in near future. Best Regards, Pandey Front Desk

10/10 – Uitstekend

Jiyoung

2 nachten verbleven in november 2023
Reactie van KAMON HOTEL NAMBA op 19 nov 2023
Dear Guest,It was a pleasure to have you stay at Kamon Hotel Namba recently. Thank you very much for taking invaluable time to review us. We are glad to note that you enjoyed your stay well enough and you were happy with our hospitality and overall services of our hotel. It is our great pleasure to get 5 scores out of 5.Once again, on behalf of whole team at Kamon Hotel Namba we thank you for choosing us and we have believe that you will chose us in your next visit of Osaka Namba. Best Regards,Pandey Front Desk

10/10 – Uitstekend

dabin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
일단 위치가 최고입니다. 도톤보리까지 걸어갈 수 있고, 그 외에도 어지간한 주요 관광지는 걸어갈 수 있습니다. 방은 상당히 작지만 충전기 꽂을 usb포트나 선반 같이 필요할만한 것들이 세심하게 잘 갖춰져있습니다. 기본적인 어메니티도 다 있고, 직원들도 친절합니다.
Reactie van KAMONHOTELNAMBA op 10 nov 2023
카몬 호텔 난바에 숙박해 주셔서 대단히 감사합니다. 다시 한번의 이용을 기다리고 있습니다.

8/10 – Goed

KWANGSU

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good location. Breakfast is very delicious. I recommend it. But room size is very small.
Reactie van KAMONHOTELNAMBA op 8 nov 2023
Thank you for sharing your comments. We are happy to know that you enjoyed our location and breakfast. We hope to see you again at KAMON HOTEL NAMBA. Front staff.

8/10 – Goed

Rika

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
スタッフさんの対応が良かったです
1 nacht verbleven in oktober 2023
Reactie van KAMONHOTELNAMBA op 30 okt 2023
この度はカモンホテルなんばをご利用頂き誠にありがとうございます。また、お忙しい中コメントをを寄せて下さり、ありがとうございます。スタッフの対応につきましてお褒めな言葉とても感謝申し上げます。今後とも趣向を凝らし、お客様にご満足いただけるようなサービスを提供できますように精進して参ります。お客様のまたのお越しを心よりお待ち申し上げております。フロント担当

8/10 – Goed

NANCY

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was a boutique hotel with a cool decor and vibe to it. While it was walkable to "the action", it was tucked away enough to be quiet and comfortable. Transportation and shopping were also very convenient. While the rooms are a bit on the small size (ours had 2 beds), they were comfortable, clean and the rate was quite reasonable. The staff was very nice and we had a very easy check in. We only stayed one night but certainly would do so again.
1 nacht verbleven in oktober 2023
Reactie van KAMONHOTELNAMBA op 30 okt 2023
Dear Guest,Thank you very much for the wonderful review of your recent stay with us.It was a great pleasure to receive your positive scores in our overall services and accommodations. It is always great to hear we are meeting the expectations our guests have come to expect and deserve. We will continue to strive for excellence in service as we are always looking for ways to improve our customer experience.We are eagerly looking forward to serve you the next time in near future.Kind regards,PandeyFront Desk