Hotels met restaurant in Ourthe-Amblève

'The staff was phenomenal. When our room wasn’t ready (we were early) the staff allowed us to drink our own wine in their lobby while we waited. They even opened it for us and brought us glasses. The hotel is luxury mixed with a phenomenal location. Their hotel parking is very reasonable and the access to the spa is very accommodating to those staying in their hotel.'

'Tijdens ons verblijf van 4 dagen is onze kamer niet gestofzuigd. Daarnaast moesten wij dagelijks zelf vragen om schone bed- en handdoeken. Op onze vraag hierover werd aangegeven dat de kamer eens per 3 dagen volledig wordt schoongemaakt. Echter, gedurende ons verblijf van 4 dagen hebben wij hiervan geen uitvoering gezien. Daarnaast willen wij melden dat het zwembad erg klein is en dat er naar onze mening sprake is van een te hoge concentratie chloor.'

'Zeer vriendelijk en behulpzaam personeel'

'The building itself is amazing, and the spa facilities are absolutely top-tier. However, the restaurant service falls short of a 5-star standard, despite the 5-star pricing. Service was incredibly slow, and we faced a language barrier as not all staff spoke English. For example, our pre-lunch cocktails were served with absolutely nothing on the side; when we asked for nuts, we were told they had none. We also had to explicitly ask for basic items like napkins. To top it off, the wine pours by...

'Plezierige eigenaars, mooie en rustige kamer alleen geen lift….'