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Beoordelingen van Paihia Beach Resort & Spa Hotel

4.5 out of 5
Paihia Beach Resort & Spa Hotel
130 Marsden Road, Paihia, Bay of Islands

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 175 van 306 beoordelingen" "
Gastenscore: 8 - Goed. 82 van 306 beoordelingen" "
Gastenscore: 6 - Redelijk. 32 van 306 beoordelingen" "
Gastenscore: 4 - Matig. 9 van 306 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 8 van 306 beoordelingen" "

9,0/10

Netheid

8,8/10

Personeel en service

8,8/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Susanna

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wir haben unseren Aufenthalt um 2 Tage verlängert, weil es uns so gut gefällt.
2 nachten verbleven in april 2024
Reactie van Nilanjan op 27 apr 2024
Kia ora Susanna, Thank you for your valuable feedback We hope to host u again in near future.

10/10 – Uitstekend

David

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful location with great views of bay of islands. Room nicer than expected with dishes etc. All of the staff were friendly and helpful. Clean and very nice.
1 nacht verbleven in april 2024
Reactie van Nilanjan op 27 apr 2024
Kia ora David, Thank you for your valuable feedback.We hope to host u again in near future.

10/10 – Uitstekend

valerija

Positief: Staat van de accommodatie en faciliteiten
Our stay was great, the only thing that could have been better was parking and signage for the reception to the resort; otherwise would highly recommend.
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Cynthia

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great view from balcony. Walk to everything.
2 nachten verbleven in maart 2024

10/10 – Uitstekend

HWASUK

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was great although facilities were quite outdated! I would like to come and stay here again!
2 nachten verbleven in februari 2024
Reactie van Paihia Beach Resort & Spa op 19 feb 2024
Hello Hwasuk,Thank you for your kind words and for taking time to leave us an awesome review.We hope you enjoy the rest of your summer.

10/10 – Uitstekend

Neil

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Paihia Beach Resort & Spa op 19 feb 2024
Hello Neil,Thank you kindly for the wonderful review.We hope to see you again in future.

10/10 – Uitstekend

Murray

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
What we thought was going to be a hotel room turned out to be a small apartment. Great surprise. Even better, it’s right across the street from a nice beach.
3 nachten verbleven in januari 2024
Reactie van Paihia Beach Resort & Spa op 19 feb 2024
Hello Murray,It is wonderful to know you had a pleasant surprise. Thank you for the wonderful review - we hope to welcome you again in future.

6/10 – Redelijk

Hilary

Positief: Netheid, personeel en service en voorzieningen
The view from our room was amazing and the pool area was fantastic. However, the whole resort needs some TLC - quite a few areas needed painting or high pressuring. The room fit out seemed quite dated too and in need of modernising. It didn't seem like a 5 star property, though maybe was when it was first built. Overall done good bones but needs investment to bring it back up to scratch.
4 nachten verbleven in januari 2024
Reactie van Paihia Beach Resort & Spa op 19 feb 2024
Hello Hilary,Thank you for leaving us a review and providing us with some feedback. We appreciate all feedback as this helps us to improve for all our future guests.

10/10 – Uitstekend

Riasat

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Highly Recommended Beautiful view and Stay One of the best place to stay in paihia Food is amazing Pools perfect
1 nacht verbleven in januari 2024
Reactie van Paihia Beach Resort & Spa op 19 feb 2024
Hello Riasat,Thank you for taking the time to leave us a wonderful review. We hope to see you again soon.

10/10 – Uitstekend

Oonagh

2 nachten verbleven in december 2023
Reactie van Paihia Beach Resort & Spa op 19 feb 2024
Hello Oonagh,Thank you for taking the time to leave us a review.We are so glad to hear you enjoyed your time here.

6/10 – Redelijk

Michael

Negatief: Netheid, staat van de accommodatie en faciliteiten
2 star
3 nachten verbleven in december 2023

8/10 – Goed

Cherry, Whangarei

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Lovely views from each unit and location was great with shops restaurants etc all walkable. The pool area was a bit tired, with not enough lounge chairs but the pool itself was lovely.
2 nachten verbleven in december 2023
Reactie van Guest Services op 4 jan 2024
Thank you for staying with us, we're glad you enjoyed your stay! We'll be sure to share your concerns with the appropriate departments to meet guests needs better in the future. We hope to welcome you back again!

6/10 – Redelijk

Anita

Positief: Netheid, personeel en service en comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Pleasant couples retreat
We had a nice stay however the hotel is a bit tired and dated - not a 5 star by any means. Staff were pleasant and the breakfast was good. Location is good but it's about a 10 min walk to the main bars and restaurants in paihia.
1 nacht verbleven in december 2023
Reactie van Guest Services op 10 dec 2023
Thank you for staying, we're glad you enjoyed the staff and breakfast. We will be sure to follow up with the appropriate departments as we strive to have a fresh and comfortable environment. We hope to see you again!

6/10 – Redelijk

Barbara

Positief: Personeel en service
Our room needed updating and better cleaning. We had breakfast at the hotel and the food and service was excellent.
2 nachten verbleven in december 2023
Reactie van Guest Services op 10 dec 2023
Thank you for staying and leaving your review. We're glad that you enjoyed the restaurant and food. We will be sure to follow up with our housekeeping department to see how we can do better in that regard. We hope to get to welcome you back again in the future!

8/10 – Goed

Peter J

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Great location - tired facilities
Great service from the inside staff - friendly and helpful. Room cleanliness etc is great. But it's been a long time since the 'resort' looked as good as it does in the photos - which is what we bought. The owners need to spend money - the facilities are tired.
6 nachten verbleven in november 2023
Reactie van Guest Services op 10 dec 2023
Thank you for staying, we're glad you enjoyed the service and staff. We will be sure to address your concerns to the appropriate departments. We strive to make it as comfortable as possible. We hope to see you again in the future.

6/10 – Redelijk

Ji eun

Reisde met familie
Negatief: Netheid
2 nachten verbleven in november 2023
Reactie van Guest Services op 10 dec 2023
Thank you for your review, we hope to see you again!

6/10 – Redelijk

Larry

Positief: Netheid, personeel en service en comfort kamer
Unit clean and tidy they advertised restaurant but on arrival was informed restaurant shut for lunch and dinner but open for breakfast other than that all good
1 nacht verbleven in november 2023
Reactie van Paihia Beach Resort & Spa op 4 dec 2023
Hello Larry, we greatly appreciate you taking time to review your stay.

10/10 – Uitstekend

Steve

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
LOVE THE VIEW
1 nacht verbleven in november 2023
Reactie van Paihia Beach Resort & Spa op 4 dec 2023
Hello Steve, thank you very much for reviewing your stay with us. It is nice to know you enjoy the views as much as we do!

6/10 – Redelijk

Diane

Positief: Netheid, personeel en service en comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
2 nights in Nov 23
Resort is a little tired and could do with a refresh. Location is good although a little walk to the township and if the weather is not so good a 2 min drive. The drive way is really awkward and hit and miss for parking!
2 nachten verbleven in november 2023
Reactie van Paihia Beach Resort & Spa op 4 dec 2023
Hello Diane, we appreciate the time you have taken to review you stay with us. I have made notes on the areas you have mentioned, that did not meet your standards. We hope to welcome you again soon.

10/10 – Uitstekend

Marilynn

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room and balcony overlooking Bay of Islands were gorgeous. A full kitchen and cooking facilities was a pleasant surprise. Only problem was jets not working in any of the hot pools but the pools themselves were lovely.
2 nachten verbleven in november 2023
Reactie van Paihia Beach Resort & Spa op 4 dec 2023
Hello Marilynn, thank you for the kind review on our property. It is brilliant to hear that you made use of the kitchen facilities and enjoyed the view from your balcony.

10/10 – Uitstekend

Nicky

1 nacht verbleven in november 2023
Reactie van Paihia Beach Resort & Spa op 4 dec 2023
Hello Nicky, thank you for reviewing your stay with us! Hope to see you again soon.

6/10 – Redelijk

JOSE

Reisde met partner
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Restaurant was closed
2 nachten verbleven in oktober 2023
Reactie van Paihia Beach Resort & Spa op 4 dec 2023
Hello Jose, thank you for reviewing your stay with us. Many apologies for the restaurant being closed while you were with us. I can advise, the restaurant is now operating for dinner service. We hope to have you join us again in future.

10/10 – Uitstekend

Lee

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Accommodations and location were wonderful but only a few spaces for parking in the garage otherwise you have to look for street parking.
3 nachten verbleven in oktober 2023
Reactie van Paihia Beach Resort & Spa op 4 dec 2023
Hello Lee, thank you for taking the time to leave us a review.

10/10 – Uitstekend

Alisha

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place to stay in a beautiful location
1 nacht verbleven in september 2023
Reactie van Paihia Beach Resort & Spa op 4 dec 2023
Hello Alisha, thank you for the most kind review on your stay with us. Looking forward to seeing you again here in Paihia.

8/10 – Goed

Shalvin

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Great Views and Facilities, Limited parking based on first come first serve basis
2 nachten verbleven in september 2023
Reactie van Paihia Beach Resort & Spa op 4 dec 2023
Hello Shalvin, we appreciate you taking time out of your day to leave us a wonderful review. We looking forward to seeing you again.

8/10 – Goed

Jessica

1 nacht verbleven in september 2023
Reactie van Paihia Beach Resort & Spa op 4 dec 2023
Hello Jessica, thank you for the wonderful review. We hope to see you again soon.

6/10 – Redelijk

JANET

Reisde met partner
Positief: Netheid
I thought the property entrance was very poor and the parking {only 3 cars] was not as safe as it should have been. The beds were good but the rest off the furniture was uncomfortable
4 nachten verbleven in augustus 2023
Reactie van Paihia Beach Resort & Spa op 4 dec 2023
Hello Janet, thank you for taking the time to leave us a review of your feedback. My sincerest apologies that the property entrance was not to your liking. I have noted this down for review.

10/10 – Uitstekend

Rodney

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This a neat and relaxing establishment to be at. would go there any time again.
1 nacht verbleven in september 2023
Reactie van Paihia Beach Resort & Spa op 4 dec 2023
Hello Rodney - Thank you for your most kind review. We hope to see you again.

8/10 – Goed

arcus

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The breakfast was amazing
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Bridget

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Awesome views, excellent staff who were polite and very professional. Really enjoyed the restaurant. Very welcoming and comfortable amenities.
2 nachten verbleven in augustus 2023

8/10 – Goed

JONATHAN

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Buena elección
Todo correcto
1 nacht verbleven in augustus 2023

6/10 – Redelijk

Avineet

Reisde met partner
No parking facility at the property, tight street parking spaces. I was told water was leaking from our bathroom into kitchen below- very unhygienic. There was water leaking from dishwasher (without using it). There was a lot of “may be” “could be” etc from staff, I had to pursue them for their plan and discount for inconvenience caused.
2 nachten verbleven in augustus 2023

10/10 – Uitstekend

Carol

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay, lovely resort to stay at, amazing view. Very clean and well presented.Great breakfast. Would highly recommend staying here
2 nachten verbleven in augustus 2023

8/10 – Goed

Liz

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in juli 2023

10/10 – Uitstekend

Senta

1 nacht verbleven in juli 2023

10/10 – Uitstekend

G Jeffrey

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
15 minute walk to the historic Waitangi treaty grounds. 7 minute walk to the pier and to the town area. Good on premise restaurant, The GlassHouse. Beautiful sunrise view from rooms.
2 nachten verbleven in juli 2023

8/10 – Goed

Ann

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We managed to grab a 2 night special for $294.00 so felt the price was great. Liked the 4th floor room very big and fantastic balcony looking to the sea. Free wi fi lots of sky channels and the option to chromecast to the tv from your screening device. Staff friendly
2 nachten verbleven in juni 2023

2/10 – Ontzettend slecht

ROSS

2 nachten verbleven in juni 2023

2/10 – Ontzettend slecht

Andreas

1 nacht verbleven in februari 2023

10/10 – Uitstekend

Mitchell

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The convenience of the location, and proximity to restaurants and and entertainment. Great staff and view. Didn’t like the parking garage if you need to leave early in the morning the gate was locked and no attendant. Other than that it was perfect 👍
2 nachten verbleven in februari 2023

10/10 – Uitstekend

Cheyne, Kaikohe

Reisde met een groep, Zakenreiziger, Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The best accom in paihia we stay here on a regular bases working in the area etc. Beautiful swimming pool awesome place by the beach.

10/10 – Uitstekend

Laura

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great accommodation and location

10/10 – Uitstekend

Linda

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great view, relaxing stay.
very happy with this stay. parking was in the side street. View was great. staff helpful and friendly.
2 nachten verbleven in november 2022

8/10 – Goed

Fabian Eduard

1 nacht verbleven in november 2022

10/10 – Uitstekend

Pirihira Regina

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Exceptional property Highly recommended
1 nacht verbleven in november 2022

8/10 – Goed

nancy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location an easy walk to town Liked the spacious suite and nice balcony Enjoyed the hot tubs on the pool deck Food at restaurant very good

10/10 – Uitstekend

Shannon

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing pool area. Easy to relax and unwind. Would definitely go back.
2 nachten verbleven in oktober 2022

8/10 – Goed

Nathan

Positief: Netheid, personeel en service en comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Potential loss due to Architectural neglect.
The Photos and proclamation of a 5 star Resort gave reason for high expectations. Although years have seem to taken its toll, and this hotel is not in prime condition. Every spa along the pool side is non-functional/controls broken, tiles chipped, dirty. We didn't end up using them despite it being the primary reason for electing this hotel. The outside of the building needs a repaint, but the interior doesn't fair any better and numerous scratches marks, damage has shown years of neglect that have not been remedied. Many outdated nineties era fixtures are due for replacement (and not just for rusty/damage/appearance sake). Its a shame as this hotel has huge potential to be the best in Bay of Islands
1 nacht verbleven in oktober 2022

10/10 – Uitstekend

Matthew

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Slice of Heaven
The suite was spacious and super clean. Beautiful terrace with views over the bay and the sound of the waves lapping on the beach opposite. Private yet light and spacious.
3 nachten verbleven in oktober 2022
Reactie van PBRS op 18 okt 2022
Hello Matthew, Thank you for leaving us a review on your stay. We hope to see you again next time.

10/10 – Uitstekend

Janet

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stunning views, great room and great service ☺️
5 nachten verbleven in september 2022
Reactie van PBRS op 18 okt 2022
Hello Janet, Thank you for leaving us a review on your stay. We hope to see you again next time!