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Beoordelingen van Swiss Belinn SKA Pekanbaru

3.5 out of 5
Swiss Belinn SKA Pekanbaru
Complex Ska Mall, Jl. Soekarno Hatta Lot 69, Pekanbaru, Riau

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 12 van 25 beoordelingen" "
Gastenscore: 8 - Goed. 11 van 25 beoordelingen" "
Gastenscore: 6 - Redelijk. 2 van 25 beoordelingen" "
Gastenscore: 4 - Matig. 0 van 25 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 0 van 25 beoordelingen" "

9,0/10

Netheid

8,8/10

Personeel en service

8,0/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

GIM SHENG

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024

10/10 – Uitstekend

Ismail

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Thanks to Mr Ripal, for his efforts to get me n told that I have left my iPad in the hotel..for his services I would like to thanks him for his excellent services.
2 nachten verbleven in september 2023
Reactie van Imelda op 3 okt 2023
Dear Ismail,We're delighted to know you had a great time with us, enjoyed the service and staff. We will ensure to commend Ripal for his amazing service. We look forward to host you back again soon. Thankyou

8/10 – Goed

Bradley

1 nacht verbleven in juli 2023
Reactie van Imelda op 4 sep 2023
Dear Bradley,Thankyou for your rating, we are glad to welcome you back in the future

8/10 – Goed

Mok

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juni 2023
Reactie van Imelda op 26 jun 2023
Dear Mok,Thank you to share us your experience during stay in Swiss-Belinn SKA pekanbaru. We're glad knowing that our guest feel comfort and enjoying our service while staying. Gladly to welcome you back for next visit. Thankyou

8/10 – Goed

Klas

1 nacht verbleven in september 2021
Reactie van Imelda op 4 feb 2023
Dear Klas,Thank you for share us your experience during stay in our hotel. Gladly to welcome you back

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Enjoyed my stay.
1 nacht verbleven in februari 2020
Reactie van Tamrin op 8 apr 2020
Thank you for your testimony about Swiss-belinn SKA Pekanbaru. We are happy can give you the best experiences during stay with us. We look forward to welcoming you back in the future at our hotel. We would appreciate your suggestion, so we could provide you a better service.

10/10 – Uitstekend

JAEJOON

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2020
Reactie van Tamrin op 8 apr 2020
Thank you for your testimony about Swiss-belinn SKA Pekanbaru. We are happy can give you the best experiences during stay with us. We look forward to welcoming you back in the future at our hotel. We would appreciate your suggestion, so we could provide you a better service.

10/10 – Uitstekend

Kelley E

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2019
Reactie van Tamrin op 8 apr 2020
Thank you for your testimony about Swiss-belinn SKA Pekanbaru. We are happy can give you the best experiences during stay with us. We look forward to welcoming you back in the future at our hotel. We would appreciate your suggestion, so we could provide you a better service.

8/10 – Goed

Christopher

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel was clean and the staff helpful. The pool is beautiful and appears well maintained though we didn't get a chance to use it. The breakfast buffet was largely made up on Indonesian food selections but all was very tasty. The staff was consistently courteous and helpful. The hotel is well located adjacent to a major thoroughfare and two of Pekanbaru's newer malls. The AC in our room didn't work well and only brought the room down a couple of degrees in temperature so that it never got as cold as we liked it. One other slight complaint from a 10th floor room was the volume of the Karaoke singing coming down from the 11th floor pool bar in the late evening. Overall a good experience and I wouldn't mind staying here again on future trips.
3 nachten verbleven in augustus 2019
Reactie van Tamrin op 8 apr 2020
Thank you for your testimony about Swiss-belinn SKA Pekanbaru. We are happy can give you the best experiences during stay with us. We look forward to welcoming you back in the future at our hotel. We would appreciate your suggestion, so we could provide you a better service.

6/10 – Redelijk

TOMO

Reisde met familie
Positief: Personeel en service
Negatief: Voorzieningen
スタッフは良くあいさつをしてくれ、気持ちよく過ごせましたが、冷蔵庫とセーフティボックスが壊れていたり（お願いしたらすぐに直してくれました）、水漏れ（最後までそのまま）していたり、設備の確認を予め充分行っていないと感じました。 　夕方に帰るとバスタオルが無く、なかなか来なかったのは困りました。 朝食はおいしかったですし、値段を考えれば悪くない宿だったと思います。
4 nachten verbleven in april 2019
Reactie van Joe op 15 mei 2019
Dear Mr. Tomo, Good Morning, Thank you for your testimony about Swiss-belinn SKA Pekanbaru. We do apologize for your unpleasant experiences during stay with us. We appreciate your suggestion and We will sure to make something better. We look forward to welcoming you back in the future at our hotel. At your service, Swiss-Belinn SKA Pekanbaru Management

8/10 – Goed

Robert

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Overall its good and have a nice location which is beside a good mall for weekend breakaway. My only complain is about the food. Food is blunt, local taste with not much choices and coffee is hard to get.
1 nacht verbleven in maart 2019
Reactie van Joe op 15 mei 2019
Dear Mr. Robert, Good Morning, Thank you for your testimony about Swiss-belinn SKA Pekanbaru. We are happy can give you the best experiences during stay with us. We look forward to welcoming you back in the future at our hotel. At your service, Swiss-Belinn SKA Pekanbaru Management

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Courteous and helpful staff
3 nachten verbleven in februari 2019
Reactie van Joe op 19 feb 2019
Dear Mr. Poetra, Good Morning, Thank you for your positive review about Swiss-belhotel SKA Pekanbaru. We are happy can give you the best experiences during stay with us. We look forward to welcoming you back in the future at our hotel. At your service, Swiss-Belinn SKA Pekanbaru Management

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep, Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I was no happy with the pillows, they were crammed tight into a small pillowcase making a good comfortable pillow a very compact n hard pillow. That happens when the size of the pillowcase is much smalker than the pillow. I had to take off the case for me to be able to sleep comfortably
3 nachten verbleven in februari 2019
Reactie van Joe op 16 feb 2019
Dear Mr. Anonymous, Good Morning, we need to say, that all of our staff have followed standard operating procedures. we will follow up if anyone does not do it. We apologize for this inconvenience. We look forward to welcoming you back in the future at our hotel. At your service, Swiss-Belinn SKA Pekanbaru Management

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
close to mall, lobby a bit cramped
2 nachten verbleven in januari 2019
Reactie van Tamrin op 8 apr 2020
Thank you for your testimony about Swiss-belinn SKA Pekanbaru. We are happy can give you the best experiences during stay with us. We look forward to welcoming you back in the future at our hotel. We would appreciate your suggestion, so we could provide you a better service.

8/10 – Goed

Thian Chye

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2019
Reactie van SIPU op 15 feb 2019
Dear Mr. Almahdy Good Afternoon, Thank you for your positive review about Swiss-belhotel SKA Pekanbaru. We are happy can give you the best experiences during stay with us. We look forward to welcoming you back in the future at our hotel. At your service, Swiss-Belinn SKA Pekanbaru Management

10/10 – Uitstekend

Kelvin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Enjoyed my stay there. The bed mattress is not hard as cardboard like in many hotels, but very soft and comfortable. Breakfast was good with wide variety of local food. Hotel is located next to a huge shopping centre, making it very convenient to shop
2 nachten verbleven in december 2018
Reactie van Joe op 31 jan 2019
Dear Mr. Kelvin Good Afternoon, Thank you for your testimony about Swiss-belhotel SKA Pekanbaru. We look forward to welcoming you back to our hotel. Thank you for staying with us. At your service, Swiss-Belinn SKA Pekanbaru Management

10/10 – Uitstekend

Thomas

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
New York City Native visits Pekanbaru
Everything is in walking distance and very Elegant, Comfortable Hotel
2 nachten verbleven in december 2018

10/10 – Uitstekend

Michael Amal Gama

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2017

10/10 – Uitstekend

Chow

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
nice hotel, adjacent to a shopping mall

8/10 – Goed

Lars-Ake

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Restaurang utan öl, som dock fanns på matsedeln i den mycket glest befolkade restaurangen.

10/10 – Uitstekend

Lars, Borås

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfekt
Kort stopp "over night". Perfekt.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten
Good
The Aircon was not cold

8/10 – Goed

Andri, Jakarta

Positief: Netheid, staat van de accommodatie en faciliteiten
Good business & mid vacancy hotel
sebelah SKA mall.. nyaman untuk mencari makanan

10/10 – Uitstekend

Pascal, Paris

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent ensemble Personnel disponible et souriant
Reactie van Tamrin op 8 apr 2020
Thank you for your testimony about Swiss-belinn SKA Pekanbaru. We are happy can give you the best experiences during stay with us. We look forward to welcoming you back in the future at our hotel. We would appreciate your suggestion, so we could provide you a better service.

8/10 – Goed

adi, jakarta

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
hassle free stay
hassle free place to stay, excelent wifi speed, direct acces to the mall
Reactie van Tamrin op 8 apr 2020
Thank you for your testimony about Swiss-belinn SKA Pekanbaru. We are happy can give you the best experiences during stay with us. We look forward to welcoming you back in the future at our hotel. We would appreciate your suggestion, so we could provide you a better service.