Lobby
Beschikbaarheid controleren

Beoordelingen van Homewood Suites by Hilton Phoenix Airport South

3 out of 5
Homewood Suites by Hilton Phoenix Airport South
4750 E Cotton Center Blvd, Phoenix, AZ

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 212 van 285 beoordelingen" "
Gastenscore: 8 - Goed. 44 van 285 beoordelingen" "
Gastenscore: 6 - Redelijk. 11 van 285 beoordelingen" "
Gastenscore: 4 - Matig. 4 van 285 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 14 van 285 beoordelingen" "

9,6/10

Netheid

9,4/10

Personeel en service

9,4/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Curtis

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Ample space. Friendly and helpful staff!
1 nacht verbleven in mei 2024

8/10 – Goed

Michael G.

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
For the most part, things were great. Kyndall at the front desk was super nice and helpful. She could tell we were exhausted and did everything she could to make our check in smooth and fast. Overall, would recommend.
6 nachten verbleven in mei 2024

10/10 – Uitstekend

Charles

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
From the moment we walked in throughout our stay, the entire staff were friendly and helpful and made our stay very comfortable. Would definitely come back when we’re in the area.
2 nachten verbleven in maart 2024

6/10 – Redelijk

Valerie, Newburyport

Reisde met partner
Negatief: Staat van de accommodatie en faciliteiten
An ok hotel… somewhat tired. An old fashioned shower curtain instead of updated glass shower door - apparently typical of many Hilton properties but a real negative for us.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Veronica, Wakefield

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Homewood by Hilton is always a great choice! Our room was spacious with very comfortable beds. We loved having a living room and a kitchen! The pool and the hot tup were amazing. The hotel was super clean. Staff was very kind. The breakfast was delicious with options for everyone. The location of the hotel is very convenient. Super close to the Phoenix Zoo and the Dessert Botanical Gardens. There are lot's of dining option just 5 minutes away. We loved eating at the Panda Express nearby. Overall, very happy with our stay!
2 nachten verbleven in april 2024

10/10 – Uitstekend

Michael

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were friendly and helpful.
1 nacht verbleven in maart 2024
Reactie van Shannon D. Hubbard - Guest Services Manager op 11 mrt 2024
I will pass along your kind words to my staff! We are all excited you enjoyed your stay!

8/10 – Goed

zoey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
No thank you
1 nacht verbleven in maart 2024
Reactie van Shannon D. Hubbard - Guest Services Manager op 11 mrt 2024
Thank you for staying with us!

10/10 – Uitstekend

Chelley, Tustin

Reisde met partner
Positief: Staat van de accommodatie en faciliteiten
great place to stay while going to an angels spring training game!
3 nachten verbleven in maart 2024
Reactie van Shannon D. Hubbard - Guest Services Manager op 10 mrt 2024
Thanks for staying with us!

10/10 – Uitstekend

Nadia

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy check-in, clean rooms and an amazing breakfast spread!
1 nacht verbleven in februari 2024
Reactie van Shannon D. Hubbard - Guest Services Manager op 10 mrt 2024
Thanks for staying with us!

10/10 – Uitstekend

Rea

Positief: Staat van de accommodatie en faciliteiten
The staff were friendly and helpful.
4 nachten verbleven in februari 2024
Reactie van Shannon D. Hubbard - Guest Services Manager op 11 feb 2024
I appreciate your great review! Thanks for staying with us!

10/10 – Uitstekend

Gary

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Overnite fir PHX
Staff took great care of us. Just miss the welcome reception we enjoyed there at our last stay. Overnite desk mgr ordered us a Lyft driver because their hotel shuttle driver did not show up for work. That’s the kind of service I look for when we travel. Our overnite stay was only for the shuttle service to PHX so glad they could come thru for us.
1 nacht verbleven in januari 2024
Reactie van Shannon D. Hubbard - Guest Services Manager op 10 jan 2024
I am certainly glad we were able to help! Thanks for staying with us and see you next time!!

10/10 – Uitstekend

Sharon

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Convenient airport pickup. Clean and nice hotel with great breakfast
1 nacht verbleven in december 2023
Reactie van Shannon D. Hubbard - Guest Services Manager op 20 dec 2023
We are glad you enjoyed your stay! Thanks again for staying with us!

10/10 – Uitstekend

Scott

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very friendly place to stay in Phoenis
The front desk was very helpful in giving us directions to places and answered all of our questions.
1 nacht verbleven in november 2023
Reactie van Shannon D. Hubbard - Guest Services Manager op 22 nov 2023
I am glad we could help! Thanks again for staying with us!

10/10 – Uitstekend

vicki

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We always love Homewood Suites......nice to have our own roomy apartment with full kitchen......airport shuttle is always appreciated and you can't beat the wonderful evening meal and full breakfast........the saddest part is checking out......
1 nacht verbleven in oktober 2023
Reactie van Shannon D. Hubbard - Guest Services Manager op 13 nov 2023
Thank you for the great review, Vicki! We are glad you enjoyed your stay, and the only thing good about leaving, is it gives us a chance to see you next time!

10/10 – Uitstekend

Andrew

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in oktober 2023
Reactie van Shannon D. Hubbard - Guest Services Manager op 25 okt 2023
Thank you for the great score. I'm glad we enjoyed your stay.

10/10 – Uitstekend

Robert, Lompoc

2 nachten verbleven in oktober 2023
Reactie van Shannon D. Hubbard - Guest Services Manager op 23 okt 2023
Thanks for the great score! I am glad you enjoyed your stay and can't wait till you visit us again!

10/10 – Uitstekend

Jaime

1 nacht verbleven in oktober 2023
Reactie van Shannon D. Hubbard - Guest Services Manager op 3 nov 2023
Thank you for the great review! I am glad you enjoyed your stay and can't wait to your next visit!

10/10 – Uitstekend

Tracey, Chicago

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was extremely nice! Complimentary breakfast was the best! Very friendly staff! Our sweet was just perfect! Will be booking here every chance I get 😍
4 nachten verbleven in augustus 2023
Reactie van Shannon D. Hubbard - Guest Services Manager op 13 sep 2023
I told the staff about your heart eyes emoji! We are all excited you enjoyed your stay and can't wait to see you next time!

10/10 – Uitstekend

Jonelle

2 nachten verbleven in augustus 2023
Reactie van Shannon D. Hubbard - Guest Services Manager op 23 sep 2023
Thanks for your great score!!

10/10 – Uitstekend

Patricia

1 nacht verbleven in augustus 2023
Reactie van Shannon D. Hubbard - Guest Services Manager op 13 sep 2023
Thank you so much Patricia!

4/10 – Matig

Erika

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Ok, but the basics are overlooked.
The front-desk professional started our stay off right - we got in late and she was very quick and friendly. We went to sleep, but when we got up in the morning - once already in the shower it was discovered that the big bottles of shampoo and conditioner mounted to the wall were totally empty - that had to have taken more than just a day to happen. Alos, there were not enough towels which required another trip to the front desk. On a time crunch I couldn't reshower so it was not great. We just wanted the bare minimum on our short stay and these little, but very big misses, really made for a stressful morning.
1 nacht verbleven in juli 2023
Reactie van Shannon D. Hubbard, Guest Services Manager op 27 jul 2023
I appreciate your feedback and apologize for all of those missing items. That is not normally what happens, but I will let housekeeping know that we did miss filling that room. Please email me directly at shannon.hubbard@hilton.com any further questions or issues. Thanks again for staying with us!

10/10 – Uitstekend

Susan

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
There is a lot of construction in the area right now. The Lyft driver negotiated with no problem though. Easy walk to several fast food eateries.
1 nacht verbleven in juli 2023
Reactie van Shannon D. Hubbard - Guest Services Manager op 20 jul 2023
Thank you for staying with us! See you next time!

10/10 – Uitstekend

Jeff

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
My go to place in Tempe
As always, enjoy staying here. Very friendly staff, awesome breakfast bar, very clean rooms, many amenities, pool area is amazing and it’s very quiet.
1 nacht verbleven in juli 2023
Reactie van Shannon D. Hubbard - Guest Services Manager op 12 jul 2023
We are always happy to have you here! Thanks for staying with us and see you next time!

10/10 – Uitstekend

dulaya

1 nacht verbleven in april 2023
Reactie van Shannon D. Hubbard - Guest Services Manager op 10 mei 2023
Thanks for the great review!

4/10 – Matig

Michael

Zakenreiziger
Positief: Netheid, personeel en service
Negatief: Comfort kamer
Cold showers
No hot water in the morning.
1 nacht verbleven in maart 2023
Reactie van Shannon D. Hubbard - Guest Services Manager op 28 mrt 2023
My apologies for the maintenance issue with the cold water. My system was strained because of the occupancy levels, so it affected the water available. I will add 20,000 points to your Hilton Honors account for the inconvenience. Thanks again for staying with us!

4/10 – Matig

Mariela

Reisde met familie en kleine kinderen
Negatief: Staat van de accommodatie en faciliteiten
Our room had no hot water! My kids and I had to shower with freezing water because the hotel could not fix it. We were not moved to another room because they were all booked. I would like a refund because not having hot water is unacceptable.
1 nacht verbleven in maart 2023
Reactie van Shannon D. Hubbard - Guest Services Manager op 20 mrt 2023
I apologize for the water issues. When we talked at the desk before you left, I gave you half off your stay to accommodate for the issues. Thanks for staying with us and we hope this does not deter you form staying with Homewood Suites in the future.

10/10 – Uitstekend

Sara

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great hotel with nice big room and nice pool
1 nacht verbleven in maart 2023
Reactie van Shannon D. Hubbard - Guest Services Manager op 17 mrt 2023
Thanks for that great review! I am happy we could be of service!

2/10 – Ontzettend slecht

Michael

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
5 nachten verbleven in maart 2023
Reactie van Shannon D. Hubbard - Guest Services Manager op 17 mrt 2023
I am sorry we were not able to meet your expectations during your stay. I hope this not sour you from Homewood as a whole. Thanks for staying with us.

2/10 – Ontzettend slecht

Jacqueline

1 nacht verbleven in maart 2023
Reactie van Shannon D. Hubbard - Guest Services Manager op 10 mei 2023
Thank you for staying with us . What was it about your stay that you did not enjoy? Your feedback will help us better serve our guests in the future.

2/10 – Ontzettend slecht

Michelle

1 nacht verbleven in maart 2023
Reactie van Shannon D. Hubbard - Guest Services Manager op 5 apr 2023
Thank you for your feedback. If you could give me some details about what made your stay a "1", it may help improve our service for the next guests. Thanks again for staying with us and I look forward to your reply.

10/10 – Uitstekend

Emily

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a fantastic property for families, especially those with young children, as the bedroom has its own door (so baby can go to sleep early than the parents). The room itself is amazing, almost like a studio or 1-bedroom apartment, complete with kitchen (with dishes/utensils), small dining table and full tub and shower in the bathroom. It's clean, modern and cozy inside. Staff was friendly and helpful. Breakfast runs until 10 a.m. and is great. Can't recommend this place enough!!
2 nachten verbleven in maart 2023
Reactie van Shannon D. Hubbard - Guest Services Manager op 11 mrt 2023
Thanks so much for your great review!

10/10 – Uitstekend

Julia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great front desk staff.
2 nachten verbleven in februari 2023
Reactie van Shannon D. Hubbard - Guest Services Manager op 5 mrt 2023
I am happy we could make your stay a great one! Comr back and see us real soon!

10/10 – Uitstekend

Nathaniel

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice place. Very quiet rooms. Great staff. Fabulous breakfast.
1 nacht verbleven in februari 2023
Reactie van Shannon D. Hubbard - Guest Services Manager op 26 feb 2023
I am excited to hear you enjoyed your stay! Come back and see us again!

8/10 – Goed

Hosam, TOMS RIVER

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel is nice and clean. looks like it was remodeled recently. only things we did not like is the bathroom sink is outside the tub and toilet area and the bed comforter was not good.
4 nachten verbleven in februari 2023
Reactie van Shannon D. Hubbard - Guest Services Manager op 16 feb 2023
Thanks for your review! We are currently updating are comforters, so our apologies if you got a past dated one. Next time you come thru, we should have all new ones!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Short stay.
Short trip with late check-in and early departure. Phoned ahead of time about late check-in, no problem upon arrival. When I arrived, I arranged for shuttle to airport for the next morning - no problem. Staff was friendly and professional. Would stay there again.
1 nacht verbleven in februari 2023
Reactie van Shannon D. Hubbard - Guest Services Manager op 16 feb 2023
We are happy we could be of service!

10/10 – Uitstekend

holly

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2023
Reactie van Shannon D. Hubbard - Guest Services Manager op 11 mrt 2023
Glad we could make your stay fantastic

2/10 – Ontzettend slecht

Robert

1 nacht verbleven in februari 2023
Reactie van Shannon D. Hubbard - Guest Services Manager op 11 mrt 2023
I'm sorry to see you did not enjoy your stay. Next time let us know before you leave, and we'd be happy to help.

10/10 – Uitstekend

Crissy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was friendly and rooms were very clean and had great amentities!
1 nacht verbleven in februari 2023
Reactie van Shannon D. Hubbard - Guest Services Manager op 6 feb 2023
I am glad you enjoyed your stay! Thanks for staying with us and we can't wait to welcome you "Home" again soon.

10/10 – Uitstekend

Gary

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Overnite
Stayed overnite for an early flight next day. Found out shuttle van was broke down but front desk clerk had already booked us a Lyft ride which was on time for us. Very nice welcome salad and snack bar with complimentary wine and beer. Stayed open a few minutes longer for us to take advantage of it. Clean and well maintained. Would use this property again. Caution is there is not much available to eat nearby
1 nacht verbleven in januari 2023
Reactie van Shannon D. Hubbard - Guest Services Manager op 11 jan 2023
Thanks, Gary! I am glad you enjoyed your stay! Safe travels and see you next time!

10/10 – Uitstekend

Elaine, Lemon grove

1 nacht verbleven in december 2022

10/10 – Uitstekend

Maria

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2022
Reactie van Shannon D. Hubbard - Guest Services Manager op 16 aug 2022
Thanks Maria! It makes us happy when we get 10's! Thanks again for staying with us!

10/10 – Uitstekend

Susan

1 nacht verbleven in juli 2022

10/10 – Uitstekend

Ronald

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great Room, good location, very enjoyable stay. Only possible problem was the hotel layout was a little confusing.
2 nachten verbleven in juli 2022
Reactie van Shannon D. Hubbard- Guest Services Manager op 30 jul 2022
Thanks for staying with us and for the review. Letr me know next time you're here and I'll see if I can help with the layout!

10/10 – Uitstekend

Elaine, Lemon grove

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I love this hotel each stay is top notch! Very clean and the staff are very accommodating with your needs, highly recommended and will be the only hotel my family and I stay during a trip to Arizona.
1 nacht verbleven in juli 2022
Reactie van Shannon D. Hubbard - Guest Services Manager op 14 jul 2022
I am glad you enjoyed your stay! We appreciate your kind words and look forward to seeing you again!

10/10 – Uitstekend

Armando

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Recommend and would stay again!
One night stay, but very friendly staff! Lisa was especially nice! She actually went out of her way to get a snack for my kids for no reason at all but by the kindness of her heart. That meant a lot!! Would definitely recommend and would stay again! Room was clean and spacious!
1 nacht verbleven in juli 2022
Reactie van Shannon D. Hubbard - Guest Services Manager op 14 jul 2022
Thanks Armando! Come back and see us again!

10/10 – Uitstekend

Phillip

1 nacht verbleven in juni 2022

10/10 – Uitstekend

Amy, Waynesboro

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was a great property for our brief stay near the airport. They must have great management, very professional and friendly and spotlessly clean. Shuttle was convenient from airport, and they even took us to dinner and paid for our Lyft back to the airport when the shuttle was busy with another guest drop off. Very clean spacious suite with kitchen. Pool area was clean and towels available. Breakfast was very convenient. There are a few eating places next door but not much else around. Urban Bricks was a great lunch spot. We were hoping to have a pharmacy or grocery store nearby but closest we came to finding a place to buy travel stuff was a local Dollar Tree. Overall, highly recommend.
1 nacht verbleven in juni 2022
Reactie van Shannon D. Hubbard - Guest Services Manager op 22 jun 2022
Thanks for staying with us and for your great review! We are glad you enjoyed your stay and cannot wait to welcome you home again soon!

10/10 – Uitstekend

Joellen

1 nacht verbleven in juni 2022

10/10 – Uitstekend

Daniel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Shannon was amazing, very helpful
1 nacht verbleven in juni 2022
Reactie van Shannon D. Hubbard - Guest Services Manager op 11 jun 2022
I appreciate your kind words! Enjoy your summer!!

10/10 – Uitstekend

LeAnn

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent stay! Rooms were super quiet, very clean and kept up well. Hotel is adjacent to airport and Arizona State University in Tempe. I will be staying here each time I visit Phoenix!
2 nachten verbleven in mei 2022
Reactie van Shannon D. Hubbard - Guest Services Manager op 18 mei 2022
Thanks, LeAnn! We were certainly glad to have you and can't wait to welcome you "home" again soon!