Duong Bao Hamlet, Duong To Commune, Phu Quoc, Kien Giang
Beoordelingen
8,8
Uitstekend
Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 315 van 575 beoordelingen" "
10 - Uitstekend
315
Gastenscore: 8 - Goed. 172 van 575 beoordelingen" "
8 - Goed
172
Gastenscore: 6 - Redelijk. 61 van 575 beoordelingen" "
6 - Redelijk
61
Gastenscore: 4 - Matig. 12 van 575 beoordelingen" "
4 - Matig
12
Gastenscore: 2 - Ontzettend slecht. 15 van 575 beoordelingen" "
2 - Ontzettend slecht
15
9,0/10
Netheid
8,6/10
Personeel en service
9,0/10
Voorzieningen
8,8/10
Staat van de accommodatie en faciliteiten
8,8/10
Milieuvriendelijkheid
Beoordelingen
10/10 – Uitstekend
Sandagdorj
Reisde met partner
28 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was nice and clean comfortable. I would go there again
Sandagdorj
5 nachten verbleven in april 2024
Reactie van Assistant Front Office Manager op 29 apr 2024
Xin chao Sandagdorj,Thank you for your feedback following your stay at Novotel Phu Quoc Resort.It is with great pleasure that we receive your compliments. In addition, we will not fail to share your appreciations with our entire team. Your satisfaction is the greatest reward for our Heartist who work day after day to offer you an irreproachable service.Thank you and with the hope of welcoming you again soon.Sincerely,Novotel Phu Quoc Resort Management
8/10 – Goed
MAI
Reisde met familie en kleine kinderen
29 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Reactie van Assistant Front Office Manager op 31 mrt 2024
Xin chao Mai,We are very grateful for your comments and we are always very pleased to receive positive feedback.I will definitely let our Heartists know about your compliments. I am sure that such reviews will serve as a good motivation for all staff.Thanks again for your feedback and we hope that your next visit will be as enjoyable as this one.Sincerely,Novotel Phu Quoc Resort Management
10/10 – Uitstekend
Talisa
12 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Talisa
6 nachten verbleven in maart 2024
Reactie van Assistant Front Office Manager op 19 mrt 2024
Xin chao Talisa,I will share your review with our team. We have been working tirelessly to improve the quality of our services. I believe this feedback will be a great encouragement to all of our employees.Thank you again for sharing your experience with us, and we sincerely hope that your next visit will be as enjoyable as the previous one.Sincerely,Novotel Phu Quoc Resort Management
10/10 – Uitstekend
ZACKERY
11 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful and comfortable.
ZACKERY
3 nachten verbleven in maart 2024
Reactie van Assistant Front Office Manager op 19 mrt 2024
Xin chao Zackery,We are delighted to learn that you had a joyful experience with us. Your kind words are definitely appreciated and your compliments have also been shared with the whole Heartists.Once again, thank you for the great feedback. We do hope to see you again.Sincerely,Novotel Phu Quoc Resort Management
8/10 – Goed
Dmitry, Sunny Isles
27 feb 2024
Positief: Netheid, personeel en service en voorzieningen
No idea
Dmitry
21 nachten verbleven in januari 2024
Reactie van Assistant Front Office Manager op 19 mrt 2024
Xin chao Dmitry,We are very grateful for your comments and we are always very pleased to receive positive feedback.I will definitely let our Heartists know about your compliments. I am sure that such reviews will serve as a good motivation for all staff.Thanks again for your feedback and we hope that your next visit will be as enjoyable as this one.Sincerely,Novotel Phu Quoc Resort Management
10/10 – Uitstekend
NAOMI
16 feb 2024
NAOMI
3 nachten verbleven in januari 2024
Reactie van Assistant Front Office Manager op 22 mrt 2024
Xin chao Naomi,We are very grateful for your comments and we are always very pleased to receive positive feedback.I will definitely let our Heartists know about your compliments. I am sure that such reviews will serve as a good motivation for all staff.Thanks again for your feedback and we hope that your next visit will be as enjoyable as this one.Sincerely,Novotel Phu Quoc Resort Management
6/10 – Redelijk
choi
13 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good
choi
1 nacht verbleven in februari 2024
Reactie van Front Office Manager op 13 feb 2024
Xin chao ChoiWe very much appreciate your comments regarding your stay at the Novotel Phu Quoc Resort.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Novotel Phu Quoc Resort
8/10 – Goed
jaehong
7 feb 2024
jaehong
3 nachten verbleven in februari 2024
Reactie van Assistant Front Office Manager op 22 mrt 2024
Xin chao Jaehong,We wish to thank you for the appreciation expressed following your stay at Novotel Phu Quoc Resort and we will not fail to share your comments with our whole team.Looking forward to welcoming you again.Sincerely,Novotel Phu Quoc Resort Management
10/10 – Uitstekend
JOO YEOUL
Reisde met familie en kleine kinderen
25 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
야시장 가깝고 내부 시설 편리하게 되어 있습니다.
JOO YEOUL
1 nacht verbleven in januari 2024
Reactie van Assistant Front Office Manager op 31 jan 2024
Xin chao Joo Yeoul,We wish to thank you for the appreciation expressed following your stay at Novotel Phu Quoc Resort and we will not fail to share your comments with our whole team.Looking forward to welcoming you again.Sincerely,Novotel Phu Quoc Resort Management
10/10 – Uitstekend
Per
22 jan 2024
Per
2 nachten verbleven in januari 2024
Reactie van Assistant Front Office Manager op 31 jan 2024
Xin chao Per,We wish to thank you for the appreciation expressed following your stay at Novotel Phu Quoc Resort and we will not fail to share your comments with our whole team.Looking forward to welcoming you again.Sincerely,Novotel Phu Quoc Resort Management
8/10 – Goed
YUJIN
Reisde met familie
16 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
위치가 소나시 야시장 바로 앞 주위 먹거리 발마사지 있어서 좋아요. 룸도 청결하고 수질도 그만하면 양호하고 만족합니다.
YUJIN
4 nachten verbleven in december 2023
Reactie van Front Office Manager op 20 jan 2024
Xin chao YUJIN We look forward to your words of praise. We are happy to pass on your positive appreciation to Son and to the entire team. Your satisfaction is the best reward for our people who work every day to provide you with impeccable service.We hope to see you again soon.Sincerely,Novotel Phu Quoc Resort Management
10/10 – Uitstekend
SEUNGHEE
Reisde met familie
15 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
SEUNGHEE
2 nachten verbleven in januari 2024
Reactie van Front Office Manager op 20 jan 2024
Xin chao SEUNGHEEWe look forward to your words of praise. We are happy to pass on your positive appreciation to Son and to the entire team. Your satisfaction is the best reward for our people who work every day to provide you with impeccable service.We hope to see you again soon.Sincerely,Novotel Phu Quoc Resort Management
10/10 – Uitstekend
Matsuzaki
Reisde met familie
11 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Xin chao MatsuzakiWe very much appreciate your comments regarding your stay at the Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Novotel Phu Quoc Resort
10/10 – Uitstekend
Cecilie
Reisde met familie
9 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Cecilie
13 nachten verbleven in december 2023
Reactie van Front Office Manager op 12 jan 2024
Xin chao Cecilie We very much appreciate your comments regarding your stay at the Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Novotel Phu Quoc Resort
8/10 – Goed
KYUKMIN
7 jan 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
KYUKMIN
4 nachten verbleven in december 2023
Reactie van Front Office Manager op 9 jan 2024
Xin chao KYUKMINWe very much appreciate your comments regarding your stay at the Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Novotel Phu Quoc Resort
10/10 – Uitstekend
Kai
Reisde met familie en kleine kinderen
3 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Kai
4 nachten verbleven in december 2023
Reactie van Front Office Manager op 9 jan 2024
Xin chao KaiWe very much appreciate your comments regarding your stay at the Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Novotel Phu Quoc Resort
6/10 – Redelijk
KOHTA
Reisde met partner
3 jan 2024
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service, voorzieningen
Honestly speaking, The number of staff in the lounge bar was very a few people . I don't understand why we wait 45 minutes at First Drink.
I strongly recommend if other people take a dinner, please go to the night market which is 5 minutes take away.
KOHTA
4 nachten verbleven in december 2023
Reactie van Front Office Manager op 9 jan 2024
Xin chao KOHTAThank you for taking the time to tell us about your experience at the Novotel Phu Quoc Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Novotel Phu Quoc Resort
10/10 – Uitstekend
Thanh
2 jan 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Thanh
1 nacht verbleven in januari 2024
Reactie van Front Office Manager op 12 jan 2024
Xin chao ThanhWe very much appreciate your comments regarding your stay at the Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Novotel Phu Quoc Resort
8/10 – Goed
sangpill
Reisde met familie
2 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
sangpill
9 nachten verbleven in december 2023
Reactie van Front Office Manager op 6 jan 2024
Xin chao sangpillWe very much appreciate your comments regarding your stay at the Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Novotel Phu Quoc Resort
10/10 – Uitstekend
Mary
Reisde met familie
1 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love the buffet, good customer services, and convenient.
Mary
2 nachten verbleven in december 2023
Reactie van Front Office Manager op 6 jan 2024
Xin chao Mary We very much appreciate your comments regarding your stay at the Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Novotel Phu Quoc Resort
10/10 – Uitstekend
KUMIKO
30 dec 2023
Positief: Netheid, personeel en service
KUMIKO
3 nachten verbleven in december 2023
Reactie van Front Office Manager op 6 jan 2024
Xin chao KUMIKOWe very much appreciate your comments regarding your stay at the Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Novotel Phu Quoc Resort
10/10 – Uitstekend
Geverifieerde reiziger
Reisde met familie
30 dec 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Geverifieerde reiziger
7 nachten verbleven in december 2023
Reactie van Front Office Manager op 6 jan 2024
Dear Valued GuestWe very much appreciate your comments regarding your stay at the Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Novotel Phu Quoc Resort
8/10 – Goed
MIN JONG
Reisde met familie
28 dec 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
전반적으로 만족스러웠던 스테이
전반적으로 만족스러웠으나 방갈로쪽의 경우 요청이 처리되는데 (청소, 수건보충, 화장지 보충 등등) 상당한 시간이 소요됨. 전반적으로 인력부족이 아닌가 의심이 들었음. 그래도 좋았던 시간!
MIN JONG
3 nachten verbleven in december 2023
Reactie van Front Office Manager op 6 jan 2024
Xin chao MIN JongWe very much appreciate your comments regarding your stay at the Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Novotel Phu Quoc Resort
10/10 – Uitstekend
taekhwan
26 dec 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
taekhwan
4 nachten verbleven in december 2023
Reactie van Assistant Front Office Manager op 27 dec 2023
Xin chao Taekhwan,We are delighted to learn that you had a joyful experience with us. Your kind words are definitely appreciated and your compliments have also been shared with the whole Heartists.Once again, thank you for the great feedback. We do hope to see you again.Sincerely,Novotel Phu Quoc Resort Management
10/10 – Uitstekend
Junghwan
25 dec 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
푸꾸옥에서 가장 좋은 가성비 호텔
가성비 정말 좋은 숙소입니다. 조식도 매일 맛있습니다. 풀도 크고 좋아요.
Junghwan
4 nachten verbleven in december 2023
Reactie van Assistant Front Office Manager op 27 dec 2023
Xin chao Junghwan,We are very grateful for your comments and we are always very pleased to receive positive feedback.I will definitely let our Heartists know about your compliments. I am sure that such reviews will serve as a good motivation for all staff.Thanks again for your feedback and we hope that your next visit will be as enjoyable as this one.Sincerely,Novotel Phu Quoc Resort Management
8/10 – Goed
hyerim
21 dec 2023
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
hyerim
3 nachten verbleven in december 2023
Reactie van Assistant Front Office Manager op 27 dec 2023
Xin chao Hyerim,Thank you very much for your valuable feedback regarding your stay at Novotel Phu Quoc Resort. We will make every effort to further improve our services based on your feedback.We are looking forward to seeing you again.Sincerely,Novotel Phu Quoc Resort Management
10/10 – Uitstekend
Michelle
19 dec 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Michelle
11 nachten verbleven in december 2023
Reactie van Assistant Front Office Manager op 27 dec 2023
Xin chao Michelle,Thank you for your feedback following your stay at Novotel Phu Quoc Resort.It is with great pleasure that we receive your compliments. In addition, we will not fail to share your appreciations with our entire team. Your satisfaction is the greatest reward for our Heartist who work day after day to offer you an irreproachable service.Thank you and with the hope of welcoming you again soon.Sincerely,Novotel Phu Quoc Resort Management
10/10 – Uitstekend
bora
Reisde met een groep
16 dec 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
bora
2 nachten verbleven in november 2023
Reactie van Assistant Front Office Manager op 17 dec 2023
Xin chao Bora,We very much appreciate your comments regarding your stay at Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our Heartist as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Novotel Phu Quoc Resort Management
6/10 – Redelijk
Hyesu
Reisde met familie
27 nov 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
대체적으로 깨끗하고 편리했으나 너무 방음이 안되요. 앞뒤 양옆 다 시끄럽습니다.. 물트는 소리까지 다 들려요.
Hyesu
2 nachten verbleven in november 2023
Reactie van Assistant Front Office Manager op 1 dec 2023
Xin chao Hyesu,We are very sorry to hear that your experience was not good during your stay. Please do accept our sincere apologies for the inconvenience you encountered during your stay.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Novotel Phu Quoc Resort Management
10/10 – Uitstekend
Nakju
27 nov 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nakju
2 nachten verbleven in november 2023
Reactie van Assistant Front Office Manager op 1 dec 2023
Xin chao Nakju,We very much appreciate your comments regarding your stay at Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our Heartist as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Novotel Phu Quoc Resort Management
10/10 – Uitstekend
DOHOON
Reisde met partner
24 nov 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
좋았던 휴가였습니다. 정말 만족스러웠습니다. 다음번에 또 이용할께요.
DOHOON
3 nachten verbleven in november 2023
Reactie van Assistant Front Office Manager op 26 nov 2023
Xin chao Dohoon,We very much appreciate your comments regarding your stay at Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our Heartist as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Novotel Phu Quoc Resort Management
10/10 – Uitstekend
akito
Reisde met familie
22 nov 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2nd time phu qock
Stayed as a family of 2 adults and 2 children. There is no view from the room, you should get a room with an ocean view. The space is small. It's a little cramped for 4 people. The hotel is large and has a great pool. Breakfast is delicious. Convenient free airport shuttle. There are many restaurants within a 1-minute walk from the hotel. You can also eat cheaply.
akito
4 nachten verbleven in november 2023
Reactie van Assistant Front Office Manager op 26 nov 2023
Xin chao Akito,We are delighted to learn that you had a joyful experience with us. Your kind words are definitely appreciated and your compliments have also been shared with the whole Heartists.Once again, thank you for the great feedback. We do hope to see you again.Sincerely,Novotel Phu Quoc Resort Management
10/10 – Uitstekend
Joel
13 nov 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Joel
5 nachten verbleven in november 2023
Reactie van Assistant Front Office Manager op 20 nov 2023
Xin chao Joel,Thank you for your feedback following your stay at Novotel Phu Quoc Resort.It is with great pleasure that we receive your positive feedback. In addition, we will not fail to share your appreciations with our entire team. Your satisfaction is the greatest reward for our Heartist who work day after day to offer you an irreproachable service.Thank you and with the hope of welcoming you again soon.Sincerely,Novotel Phu Quoc Resort Management
10/10 – Uitstekend
Xavier
12 nov 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great retreat
Amazing grounds and rooms. We stayed in a bungalow with beautiful views of the beach and own private pool. The staff were attentive and very helpful. Own room was very clean and well maintained. Thank you for a great stay.
Xavier
3 nachten verbleven in november 2023
Reactie van Assistant Front Office Manager op 20 nov 2023
Xin chao Xavier,Thank you for sharing such a lovely review!It gives me joy to learn that you thoroughly enjoyed your stay with us at Novotel Phu Quoc Resort.We are happy to pass on your positive appreciation to the entire team.Looking forward to welcoming you again.Sincerely,Novotel Phu Quoc Resort Management
10/10 – Uitstekend
OFFER
Reisde met partner
4 nov 2023
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great property great hotel. The only problem that stuff do not speak English most of them. Do not understand a word you’re telling them even the people in the lobby. Don’t understand enough.
OFFER
3 nachten verbleven in november 2023
Reactie van Front Office Manager op 6 nov 2023
Xin chào !Thank you so much for writing such an excellent review .We strive for excellence so we're thrilled you appreciated not only our Resort but also for our Heartists! As hoteliers your positive experience is something we take great pride in and reading such glowing recommendations from satisfied guests such as yourself makes it all worth it!We hope to see you again soon.Sincerely,Novotel Phu Quoc Resort Management
8/10 – Goed
Yoshihiro
Zakenreiziger
31 okt 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
ベトナム料理が少ない。残念ながら、シーフードレストランは当日は閉店していた。
Yoshihiro
1 nacht verbleven in oktober 2023
Reactie van Front Office Manager op 6 nov 2023
Xin chào YoshiroThank you so much for writing such an excellent review .We strive for excellence so we're thrilled you appreciated not only our Resort but also for our Heartists! As hoteliers your positive experience is something we take great pride in and reading such glowing recommendations from satisfied guests such as yourself makes it all worth it!We hope to see you again soon.Sincerely,Novotel Phu Quoc Resort Management
10/10 – Uitstekend
Juhui
Reisde met familie
27 okt 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Juhui
1 nacht verbleven in oktober 2023
Reactie van Assistant Front Office Manager op 29 okt 2023
Xin chao Juhui,Thank you for sharing such a lovely review!It gives me joy to learn that you thoroughly enjoyed your stay with us at Novotel Phu Quoc Resort.We are happy to pass on your positive appreciation to the entire team.Looking forward to welcoming you again.Sincerely,Nhu Le (Ms.)Assistant Front Office ManagerNovotel Phu Quoc Resort
10/10 – Uitstekend
Chris
14 okt 2023
Chris
3 nachten verbleven in oktober 2023
Reactie van Front Office Manager op 6 nov 2023
Xin chào Chris Thank you so much for writing such an excellent review .We strive for excellence so we're thrilled you appreciated not only our Resort but also for our Heartists! As hoteliers your positive experience is something we take great pride in and reading such glowing recommendations from satisfied guests such as yourself makes it all worth it!We hope to see you again soon.Sincerely,Novotel Phu Quoc Resort Management
10/10 – Uitstekend
Guillermo
Reisde met familie
8 okt 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall it was great, amazing breakfast, great facilities and helpfull and friendly staff.
Guillermo
6 nachten verbleven in september 2023
Reactie van Assistant Front Office Manager op 9 okt 2023
Xin chao Guillermo,We very much appreciate your comments regarding your stay at Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our Heartist as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Nhu Le (Ms.)Assistant Front Office ManagerNovotel Phu Quoc Resort
8/10 – Goed
Matthew
29 sep 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Matthew
6 nachten verbleven in september 2023
Reactie van Assistant Front Office Manager op 1 okt 2023
Xin chao Matthew,Thank you for your feedback following your stay at Novotel Phu Quoc Resort.It is with great pleasure that we receive your compliments. In addition, we will not fail to share your appreciations with our entire team. Your satisfaction is the greatest reward for our Heartist who work day after day to offer you an irreproachable service.Thank you and with the hope of welcoming you again soon.Sincerely,Nhu Le (Ms.)Assistant Front Office ManagerNovotel Phu Quoc Resort
10/10 – Uitstekend
YOSHITAKA
25 sep 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Reactie van Assistant Front Office Manager op 27 sep 2023
Xin chao Yoshitaka,We are very grateful for your comments and we are always very pleased to receive positive feedback.I will definitely let our Heartists know about your compliments. I am sure that such reviews will serve as a good motivation for all staff.Thanks again for your feedback and we hope that your next visit will be as enjoyable as this one.Sincerely,Nhu Le (Ms.)Assistant Front Office ManagerNovotel Phu Quoc Resort
10/10 – Uitstekend
kiok
5 sep 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
kiok
3 nachten verbleven in augustus 2023
Reactie van Front Office Manager op 6 sep 2023
Xin chào !Thank you very much for taking the time to share your experience at Novotel Phu Quoc ResortYour satisfaction is the best reward for our team who work every day to provide impeccable service.In addition, we are very sorry that the beach is not clear and there is a lot of garbage due to the bad weather during this period. We have been implementing and participating in environmental protection programs through social activities. We hope we can contribute to the improvement of a greener, cleaner and more beautiful environment.We hope to see you again.Have a good day!Best regardsCuong Ton (Mr.)Front Office ManagerNovotel Phu Quoc Resort
10/10 – Uitstekend
Hisahiro
4 sep 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
パーフェクト
Hisahiro
4 nachten verbleven in augustus 2023
Reactie van Assistant Front Office Manager op 4 sep 2023
Xin chao Hisahiro,We very much appreciate your comments regarding your stay at Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our Heartist as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Nhu Le (Ms.)Assistant Front Office ManagerNovotel Phu Quoc Resort
10/10 – Uitstekend
KIBONG
18 aug 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
KIBONG
3 nachten verbleven in augustus 2023
Reactie van Assistant Front Office Manager op 20 aug 2023
Xin chao KIBONG,Thank you for sharing such a lovely review!It gives me joy to learn that you thoroughly enjoyed your stay with us at Novotel Phu Quoc Resort.We are happy to pass on your positive appreciation to the entire team.Looking forward to welcoming you again.Sincerely,Nhu Le (Ms.)Assistant Front Office ManagerNovotel Phu Quoc Resort
8/10 – Goed
Hongju
Reisde met familie
14 aug 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hongju
2 nachten verbleven in augustus 2023
Reactie van Assistant Front Office Manager op 17 aug 2023
Xin chao Hongju,Thank you very much for your valuable feedback regarding your stay at Novotel Phu Quoc Resort. We will make every effort to further improve our services based on your feedback.We are looking forward to seeing you again.Sincerely,Nhu Le (Ms.)Assistant Front Office ManagerNovotel Phu Quoc Resort
8/10 – Goed
KAZUHIRO
6 aug 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
KAZUHIRO
3 nachten verbleven in augustus 2023
Reactie van Assistant Front Office Manager op 8 aug 2023
Xin chao Kazuhiro Kon,Thank you for your valuable comments and suggestions regarding your stay at the Novotel Phu Quoc Resort. We will strive to improve our service based on the opinions and impressions we receive.All the staff are looking forward to your stay.Thank you for your continued support.Sincerely,Nhu Le (Ms.)Assistant Front Office ManagerNovotel Phu Quoc Resort
2/10 – Ontzettend slecht
Yeonsoo
5 aug 2023
Yeonsoo
1 nacht verbleven in augustus 2023
Reactie van Assistant Front Office Manager op 8 aug 2023
Xin chao Yeonsoo Joo,Thank you for your feedback.Please accept our apologies if there is any inconvenience you have encountered.We always listen and value the feedback of our customers to improve our services. Please contact us directly for assistance.We hope to welcome you to Novotel Phu Quoc Resort in the near future.Best regards,Nhu Le (Ms.)Assistant Front Office ManagerNovotel Phu Quoc Resort
10/10 – Uitstekend
Min Hye
25 jul 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Min Hye
3 nachten verbleven in juli 2023
Reactie van Assistant Front Office Manager op 28 jul 2023
Xin chao Min Hye,We are very grateful for your comments and we are always very pleased to receive positive feedback.I will definitely let our Heartists know about your compliments. I am sure that such reviews will serve as a good motivation for all staff.Thanks again for your feedback and we hope that your next visit will be as enjoyable as this one.Sincerely,Nhu Le (Ms.)Assistant Front Office ManagerNovotel Phu Quoc Resort
8/10 – Goed
bokyung
24 jul 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
bokyung
3 nachten verbleven in juli 2023
Reactie van Front Office Manager op 26 jul 2023
Xin chao bokyungWe very much appreciate your comments regarding your stay at the Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Cuong Ton (Mr.)Front Office ManagerNovotel Phu Quoc Resort
10/10 – Uitstekend
Geverifieerde reiziger
Reisde met familie
18 jul 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Geverifieerde reiziger
7 nachten verbleven in juli 2023
Reactie van Assistant Front Office Manager op 20 jul 2023
Xin chao Thanh Phu,Thank you for your feedback following your stay at Novotel Phu Quoc Resort.It is with great pleasure that we receive your compliments. In addition, we will not fail to share your appreciations with our entire team. Your satisfaction is the greatest reward for our Heartist who work day after day to offer you an irreproachable service.Thank you and with the hope of welcoming you again soon.Sincerely,Nhu Le (Ms.)Assistant Front Office ManagerNovotel Phu Quoc Resort