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"We had a wonderful stay at Royal Phuket City Hotel. The hotel is clean, well maintained, and very comfortable. The staff were friendly, professional, and always willing to help. Our room was spacious, quiet, and cleaned daily. The bed was comfortable and the air conditioning worked perfectly. We also used the hotel spa during our stay. The massage was excellent, very relaxing, and professionally done. Overall, this hotel offers great value for money and we would happily stay here again."

"As from the check-in we felt home in the hotel, because of the helpful employees and the cleanliness of the accommodation. We stayed 3 nights and enjoyed the breakfast, pool and decent breakfast. "

"Fantastische mensen en personeel van het hotel "

"alles was prima in orde prachtig hotel"

"This is a massive hotel. Although in low season, the breakfast during “high hour” 9.00 was terribly crowded. Variety is amazing. The rooms are spacious but smell moldy. Rooms are clean. Beds are good. Lots of swimming possibilities and kids club. Compared to the Kathathani in Chiang Rai, where they let you feel like home, this hotel lets you feel like a number. If there are no problems they are friendly and helpful, however if there are problems, it is not their problem. Like the washing machines for instance. Both broken during a washing cycle. Had to wait 30 minutes for a technician to come which eventually was not coming because the initial staff didn’t listen and thought we wanted to make use of a broken machine. Then when they came the conclusion was the machine was broken, and we were left with soaking wet and full of soap clothes. No excuse, no apologies, just the 60 baht back and gone was the manager. As if that is what I am waiting for. It is sad this incident reflects over this stay. And compared to their other resort, including the massiveness I would not recommend it. "

"Zeer nette hotel met hele vriendelijke personeel. Ontbijt was ook goed. Hotel ligt op loopafstand van Oud Phuket en 7/11 is om de hoek. We kregen zelfs een gratis upgrade naar een familiekamer. "