Thank you so much for the review. We are happy to hear that everyone was friendly and helpful. We are glad you also enjoyed the location of the hotel. We are sorry that you didn't like the 5 fee, but glad that it didn't ruin your experience. We hope to have you stay again soon!

Actually, no one went through your room. They went in and done stayover service as they are supposed to do. If you do not put a DND on the door, then they will go in to do service. You did not want no one in the room because you had marijuana in the room. You were asked to leave the property because of this. Good luck in your future endeavors.

Thank you for your review. We are happy that you enjoyed your stay. We hope you had a wonderful birthday. We hope to see you again soon.

Dear Weiwei,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Pigeon Forge - Parkway. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience, resulting your 3/5 score. You indicated that you were unsatisfied with outdated equipment. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Hello Demetras, Thank you for taking the time to tell us details about your experience at the Red Roof Inn & Suites Pigeon Forge - Parkway. We strive to provide guests with the best customer service and all the comforts of home, so it was saddened to read that your stay was hindered due to the upkeep of the room not being to your liking. Feedback from our guests is always welcome and your comments will be taken into consideration as we strive to continuously improve the quality of our services.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Dear Margaret,Thank you for telling us about your recent visit at RED ROOF INN & SUITES PIGEON FORGE - PARKWAY. I was happy to read that our excellent staff, clean rooms and plenty of parking pleased you. Please know that feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist

Thank you Christi, for taking the time to write a review of your stay at the Red Roof Inn & Suites Pigeon Forge - Parkway. I'm happy that you took liking to our hotel's location, however, our apologies for the hinderance. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

Thank you for taking a moment to leave a review, Cedric. The staff and I at the RED ROOF INN & SUITES PIGEON FORGE - PARKWAY appreciate your 3/5 score. I am happy to hear that you were pleased with our pet-friendly policy, the outside appearance of our hotel, and the other kind remarks mentioned. However, I am sorry your stay fell short of your expectations due to your charges, our check-in policy, and the other highlighted concern. Pertaining to your charges, please feel free to reach out to the front desk for further information. As per our policy, check-in time is 4 pm, early check-in can be requested but not guaranteed and is based on availability. Your satisfaction is important to Red Roof, so I am sorry to hear this was not the impression we left you with.Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Very truly yours,Sharma Red Roof Management RediResponse Specialist

Thank you, John, for the feedback about your recent stay at our hotel RED ROOF INN & SUITES PIGEON FORGE - PARKWAY. I am happy to hear that you found our location to be great and newly renovated. However, we are sorry to hear that your interactions with our front desk staff were less than desirable and the conditions of the elevator dampened your experience. Please accept our apologies and know that we will do our utmost best to improve in these regards as we continue to strive for excellence. Thank you again for sharing your experience with us, John. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Very truly yours, Sharma Red Roof Management RediResponse Specialist

Hello Russell, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN & SUITES PIGEON FORGE - PARKWAY and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

Dear Joseph,Thanks for sharing this perfect rating. Our goal at the Red Roof Inn & Suites Pigeon Forge - Parkway is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, prompting your 5/5. In the future, please consider adding more comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. We appreciate your business and we hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area. Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Jessica,Thank you for your comments after your recent visit at the RED ROOF INN & SUITES PIGEON FORGE - PARKWAY. You complimented our nice staff and the breakfast offered at the pancake house. We truly appreciate your kind remarks. Feedback from our Red Roof guest is always welcome as we seek to provide comfortable stays for all guests.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist

Dear Martin,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES PIGEON FORGE - PARKWAY. Thank you for your. insights regarding needed updates. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist

Hello Richard, The staff at the Red Roof Inn & Suites Pigeon Forge - Parkway and I appreciate your 4/5 score following your stay. At Red Roof, we aim to deliver great experiences for all guests, so in the future, please consider adding more comments to your survey to let us know what we’re doing well and where we can improve. Nevertheless, your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Hello Talita, The staff at the Red Roof Inn & Suites Pigeon Forge - Parkway and I appreciate your 2/5 score following your stay. In the future, please consider adding more comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Hello Jackie, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN & SUITES PIGEON FORGE - PARKWAY and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

Dear Wesley,Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Pigeon Forge - Parkway. At Red Roof, our main goal is to provide all our guests with a positive experience that portrays the comfort of home and we are disappointed to see that your stay was less than ideal. You indicated that you were unsatisfied with your stay as there were stains on the bedspread, the caulking around the tub lacked cleanliness and the other concerns you listed is truly regrettable. Please accept our sincerest apologies for the negative impact this had on your stay. I will be sharing your feedback with management to ensure that your concerns are addressed. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Rebecca,Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Pigeon Forge - Parkway. I am happy to see that the value to price ratio met your expectations and that you had a good stay, prompting your 5/5 score. However, it seemed you were not aware that you had to pay to use the laundry services. We are sorry if this had caused you any inconvenience. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Hello Jecky,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN & SUITES PIGEON FORGE - PARKWAY and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof ManagementRediResponse Specialist

Dear Bethany,Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Pigeon Forge - Parkway. I am glad to read that you were pleased with the night night desk clerk and that the room was adequate for your needs. However, I am disheartened to read that your stay fell short of your expectation due to the situation you described regarding the unpleasant odor in the bathroom, the stains on the blanket and the other listed concerns. Please allow me to express my sincerest apologies. I will be sharing your feedback with management to ensure that your concerns are addressed. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope to have the opportunity to serve you again in the future and provide you with the exceptional stay you deserve.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Thank you for taking the time to write about experience at the RED ROOF INN & SUITES PIGEON FORGE - PARKWAY. Kathey, I am happy to hear that you found our hotel to be convenient, the bed to be soft, and the other kind remarks mentioned. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Kathey, and can't wait to see you back at Red Roof soon, where we can continue to offer you a great stay at an affordable price! Sincerely, Sharma Red Roof Management RediResponse Specialist

Thank you for taking the time to write about experience at the RED ROOF INN & SUITES PIGEON FORGE - PARKWAY. Emerald, I am glad to hear that you found our hotel to be a great place. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Emerald, and can't wait to see you back at Red Roof soon, where we can continue to offer you a great stay at an affordable price! Sincerely, Sharma Red Roof Management RediResponse Specialist

Hello Carolyn, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Pigeon Forge - Parkway and I thank you for your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Hello Danielle, Thank you for taking the time to tell us about your stay at the Red Roof Inn & Suites Pigeon Forge - Parkway. I am glad you found our staff to be nice and helpful, despite the microwave in your room not being able to work and the other concerns mentioned. Please accept our sincerest apologies for any inconvenience this may have caused. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future, so your comments will be shared with management in an effort to address your concerns. Thank you again for sharing your concerns and we hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Very truly yours,OliviaRed Roof Management RediResponse Specialist

Thanks for sharing your feedback with us, Robert. The staff at our Red Roof Inn & Suites Pigeon Forge - Parkway was elated to see that we earned your 5/5 score. You mentioned that you liked our helpful staff, which was pleasing to read.On behalf of Red Roof, we would like to thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Respectfully,XaoRed Roof ManagementRediResponse Specialist

Hi Melody,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn & Suites Pigeon Forge - Parkway with us. It was so rewarding to see that we earned your 5/5 score with our great customer service and our quick check-in process. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,XaoRed Roof ManagementRediResponse Specialist

Hello Charles,I sincerely apologize that your stay at our Red Roof Inn & Suites Pigeon Forge Parkway didn’t meet your expectations. I was disheartened to see it resulted in a 1/5 score. We would love for you to consider adding comments to your survey in the future, to let us know where we let you down. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.I do hope that you will return to our hotel, or any of our other Red Roof locations in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Thank you so much. We are happy to hear that you enjoyed your stay with us. We hope to have you back again soon.

Dear Sandy,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES PIGEON FORGE - PARKWAY. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the jacuzzi room to be amazing and the tub to be huge prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria Red Roof Management RediResponse Specialist

Dear Matthew,I appreciate you sharing your feedback following your stay at the RED ROOF INN & SUITES PIGEON FORGE - PARKWAY. I was saddened to read that your stay fell short of your expectations due to the insects you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,Kamaria Red Roof Management RediResponse Specialist

Dear Rohit,Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES PIGEON FORGE - PARKWAY. It's great to hear that you were pleased with the cleanliness of the room and the hotel area. However, I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the noise disturbance caused by the bathroom fan, the situation you mentioned regarding the air conditioner and the other issues which hindered your stay. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we wish you all the best in your future travels.Very truly yours,Kamaria Red Roof Management RediResponse Specialist

Dear Sherry,Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES PIGEON FORGE - PARKWAY. I am sorry that your experience did not meet your expectations prompting your 1/5 score. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Kamaria Red Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Cindi. The staff and I at the RED ROOF INN & SUITES PIGEON FORGE - PARKWAY appreciate your 3/5 score. However, you indicated that the missing coffee table in your room, the limited amount of Tv channels, and the other issues mentioned dampened your experience. Your satisfaction is important to Red Roof, so I am sorry to hear this was not the impression we left you with. Nonetheless, it's good to hear that you were pleased with the speed of the Wi-Fi service.In the future, should you stay with us again, please contact our front desk in real time to ensure you're comfortable. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Very truly yours, Sharma Red Roof Management RediResponse Specialist

Thank you for taking the time to write about experience at the RED ROOF INN & SUITES PIGEON FORGE - PARKWAY. Dontavies, I am glad to read your comments about your nice stay, our good customer service, and our clean hotel. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home.We appreciate your business, Dontavies, and can't wait to see you back at Red Roof soon, where we can continue to offer you a nice and clean stay at an affordable price!Sincerely,SharmaRed Roof ManagementRediResponse Specialist

Dear James,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES PIGEON FORGE - PARKWAY. I am glad to hear that you found our location to be convenient. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your comments with us. We look forward to hosting you at Red Roof again in the future.Sincerely,SharmaRed Roof ManagementRediResponse Specialist

Thank you for taking a moment to leave a review, Mark. The staff and I at the RED ROOF INN & SUITES PIGEON FORGE - PARKWAY appreciate your 3/5 score. However, you indicated that the conditions of the beds dampened your experience. It is our goal to provide a comfortable stay for all our guests, so I am sorry to hear this was not achieved with you.Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Very truly yours,Sharma Red Roof Management RediResponse Specialist

Thank you for taking the time to write about experience at the RED ROOF INN & SUITES PIGEON FORGE - PARKWAY. Rebecca, it is so rewarding to read your comment about our clean and comfortable hotel, very friendly staff, our amazing breakfast, and all the other kind remarks mentioned. However, you indicated that the upkeep of our hotel was not being up to your standards. Your satisfaction is important to Red Roof, so I am sorry to hear this was not achieved with you.Please know that we value you as our guest and appreciate your business. I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future.Sincerely, Sharma Red Roof Management RediResponse Specialist

Dear Dakota,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES PIGEON FORGE - PARKWAY. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience, resulting in a 2/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Thank you again for your feedback. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,Sharma Red Roof Management RediResponse Specialist

Hello Kayla, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Pigeon Forge - Parkway and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Dear Shannon,Thank you for taking the time to complete our guest survey. The staff and I at the Red Roof Inn & suites Pigeon Forge Parkway are sorry you had a less than satisfactory experience, prompting your 2/5 rating. We strive to provide guests with clean rooms and all the comforts of home, so I am disappointed to see that was not achieved for you as you indicated that the bed was hard.We value you as our guest and appreciate your business. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Very truly yours,Toni-AnnRed Roof ManagementRediResponse Specialist

Hello Pj,Thank you for choosing to stay at our RED ROOF INN & SUITES PIGEON FORGE - PARKWAY. We are pleased to see your 4/5 score, however, you indicated that you were inconvenienced by the route to the elevator. This is regrettable to hear. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Toni-AnnRed Roof ManagementRediResponse Specialist

Hello Amanda,Thank you for choosing to review our RED ROOF INN & SUITES PIGEON FORGE - PARKWAY. We are elated that you enjoyed your stay, the cleanliness of your room and the easy parking. Guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Thank you for taking a moment to leave a review, Michael. The staff and I at the Red Roof Inn & Suites Pigeon Forge - Parkway appreciate your 5/5 score following your stay. I am happy that you found our hotel to be decent for the price. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Dear Joseph,Thank you for taking the time to write a review of your stay at the RED ROOF INN & SUITES PIGEON FORGE - PARKWAY. It's so heartwarming to hear that you had a great experience with us. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your feedback, we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

Dear Jennifer, Thank you for taking the time to write a review of your stay at the RED ROOF INN & SUITES PIGEON FORGE - PARKWAY. It's great to hear that you were pleased with our clean facility and convenient location. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof. Sincerely, Samantha Red Roof Management RediResponse Specialist

Dear Juanita,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Pigeon Forge - Parkway and I are saddened to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Dear Donna,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Pigeon Forge - Parkway. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience, resulting your 1/5 score. You indicated that you were unsatisfied with light over sink not working, uncomfortable beds and insufficient parking. To uphold our company's high standard your encounter will be shared with management. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,Chirell Red Roof ManagementRediResponse Specialist

Hello David,I am pleased to have had you as our guest at our Red Roof Inn & Suites Pigeon Forge Parkway. Your 5/5 score is much appreciated, yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Dear John,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES PIGEON FORGE - PARKWAY. I am happy to read your comments about our hotel met your needs and you found it to be reasonably priced. However, you indicated that the upkeep dampened your experience. It is our goal to provide a comfortable stay for all our guests, so I am sorry to hear this was not achieved with you.Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future. Sincerely,Red Roof Management

Thank you for taking a moment to leave a review, Jeremy. The staff and I at the RED ROOF INN & SUITES PIGEON FORGE - PARKWAY were disappointed to see your 1/5 score following your stay. You indicated that our pet-friendly policy dampened your experience. Your satisfaction is important to Red Roof, so I am sorry to hear this was not achieved with you. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future. Sincerely, Red Roof Management