Bar (ter plaatse)
Beschikbaarheid controleren

Beoordelingen van Pittsburgh Plaza Hotel

2.5 out of 5
Pittsburgh Plaza Hotel
401 Holiday Dr, Pittsburgh, PA

Beoordelingen

5,0
Gastenscore: 10 - Uitstekend. 105 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 134 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 224 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 223 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 314 van 1000 beoordelingen" "

5,4/10

Netheid

5,8/10

Personeel en service

4,2/10

Voorzieningen

4,8/10

Staat van de accommodatie en faciliteiten

5,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Reid

1 nacht verbleven in oktober 2023

2/10 – Ontzettend slecht

Becca

Reisde met een groep
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023

2/10 – Ontzettend slecht

Kenneth

Zakenreiziger, Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
They take your money and you can't even stay there
4 nachten verbleven in oktober 2023

2/10 – Ontzettend slecht

Frank

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was abandoned and I flew to Pittsburgh with my son for a Steelers game to find that we had no where to stay , I blame Expedia since they are who I went through for this tragedy, they have also done nothing to help or rectify us being stranded in a city that I did not know for two days !!
2 nachten verbleven in oktober 2023

2/10 – Ontzettend slecht

Marc

1 nacht verbleven in oktober 2023

6/10 – Redelijk

sherry

Positief: Personeel en service
2 nachten verbleven in oktober 2023

2/10 – Ontzettend slecht

Nathalie

Reisde met een groep
Negatief: Voorzieningen
The hotel was closed... we had to pay 4 times the price we were suppose to pay in order to find a room in a hotel... they were all full... Instead of approx. US$300, I had to pay approx. US$1200. And I was not the only one with this problem... at least 15 cars arrived in the parking while I was there. REALLY NOT HAPPY ! You should reimburse the difference we paid vs the amount we were suppose to pay.
2 nachten verbleven in oktober 2023

2/10 – Ontzettend slecht

Amber

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2023

6/10 – Redelijk

Dora

Zakenreiziger
Negatief: Netheid
Microwave was dirty and had dirty glass bowls placed inside. After brining it to the front desk staffs attention twice; at the time of checkout they stated (day shift) they cleaned it themselves and took videos. It wasn't worth the argument but I will say that if I'm in the area I most likely will not be staying at this property again.
1 nacht verbleven in oktober 2023

2/10 – Ontzettend slecht

Judy

1 nacht verbleven in oktober 2023

2/10 – Ontzettend slecht

Clay

1 nacht verbleven in oktober 2023

2/10 – Ontzettend slecht

Muhammad

1 nacht verbleven in oktober 2023

2/10 – Ontzettend slecht

Sahaii

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
No comment

10/10 – Uitstekend

AMY

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy check in! Cookies are always a nice touch!
1 nacht verbleven in april 2023

2/10 – Ontzettend slecht

Michael

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2022

2/10 – Ontzettend slecht

Keishawn

1 nacht verbleven in december 2022

2/10 – Ontzettend slecht

Daniel

2/10 – Ontzettend slecht

lucia

Reisde met een groep
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
THIEVES, they will ask for a security deposit cash and tell you they will return it when you check out. They refuse to give you the hotel key until you give them cash even if you pre-paid. I had been driving all day and was tired so I went ahead and gave them cash. The next day came and I went to the front desk to check out and get my money back, however, they are never present at the front desk so you better not have a schedule you need to stick to because you may need to wait all day for them to return. I had a tight schedule I needed to follow so just left the key in the check out basket and assumed that I could call later to have it situated, but they never answer the phone. I called for 3 days straight and their number just takes you back to the main menu continuously, so I'm out 50$. The staff are impossible to get a hold of and extremely unprofessional.

2/10 – Ontzettend slecht

Kourtney

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
This hotel is closed for business!!!!
This hotel is closed down!!!!!!! You wasted my time , energy, and ruined my plan for a place to stay while working. Everywhere else was either full or way too expensive at last minute and I had to sleep in my car!
2 nachten verbleven in december 2022

2/10 – Ontzettend slecht

Sue

Reisde met familie
The property was closed for business when we arrived, then we had to go through Expedia to try to get a refund. Not the best start to the new year.

2/10 – Ontzettend slecht

Woodrow

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Abandon property
The only thong worse than the hotel itself is Hotels.com
1 nacht verbleven in december 2022

2/10 – Ontzettend slecht

John

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2022

10/10 – Uitstekend

Xochilth

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in december 2022

4/10 – Matig

Mario

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Condition of the hotel is poor - looks and feel like they stop investing and doing any maintenance a long time ago. Toilet kept flushing all night and my 2nd day there was no hot water so I was not able to take a shower. In the lobby and room a lot of things are broken and doesn't feel clean. Staff are not very friendly or motivated but I cannot blame them. Only plus point is the location and easy drive to down-town Pittsburgh. I will not recommend this hotel to anyone.

4/10 – Matig

Gregory

Reisde met familie
Negatief: Netheid, personeel en service
DISSAPPOINTED
There was only one person working and they were working very slowly. Once we got through the line and checked in the room they sent us to hadn’t been cleaned. Beds were unmade and toilet hadn’t been flushed trash emptied etc. we got into another room and there was no soap in the bathroom.
1 nacht verbleven in december 2022

2/10 – Ontzettend slecht

Christina

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The photos on web are false advertising it’s not like the real one . It was so cold in the lobby that there wear space heaters all over and still had to have a big coat on. The blankets where stiff and rough and thinner then a sheet at best . No exhaust fan in bathroom and no microwave no fridge and coffee pot but no cups . Waste of money very disappointing

2/10 – Ontzettend slecht

Daniel

1 nacht verbleven in december 2022

2/10 – Ontzettend slecht

Clarissa

Reisde met partner
Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Night manager was always on the phone. She never bothered to hang up to service you and would make you wait almost 45 minutes to come out of the back because her personal phone call was more important.
Reactie van NADINE op 19 dec 2022
I AM SORRY UR STAY WAS NOT PLEASANT BUT THE NIGHT MANAGER WAS NOT PRESENT WHEN THE GUEST STAYED AT THE HOTEL.

10/10 – Uitstekend

Trista

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2022

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger
Negatief: Staat van de accommodatie en faciliteiten
Excellent place to park a large truck, that's it.
The parking was the best part. Easily fit the work truck in the lot. Other than that, the hotel looked like a horror movie set. Every day I came back from working downtown to my key card not working. Front desk said it was losing its memory because of being in my wallet, but I intentionally left it out of my wallet one day and in the truck... Still didn't work. This place could pass for being a horror movie set.
4 nachten verbleven in oktober 2022

4/10 – Matig

Tom

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Cheap and not cheerful
I stayed in this hotel 4 years ago and there has been a drastic change. The hotel is very run down. Heat did not work in the room, broken mirror in the bathroom and toilet paper holder ripped from the wall. Rounding out the disappointment was the poor reception and lack of customer service.
1 nacht verbleven in december 2022

2/10 – Ontzettend slecht

Mark

Zakenreiziger
Negatief: Personeel en service, voorzieningen
The staff gave me a fine for not checking out, even though i called and extended before checkout. They said they required me to do it at front desk, and never told me tht on the phone. They should use that fine money to put back into tht outdated place.
4 nachten verbleven in december 2022

8/10 – Goed

Gregorio

4 nachten verbleven in december 2022

6/10 – Redelijk

Jacob

Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
My second time staying here, and probably my last. It's a mixed bag. The location is convenient to Downtown Pittsburgh and the Southside. Short Lyft or Uber ride to most attractions. Easy parking. The parking is ample. There is at least one decent restaurant (Vincent's) within walking distance. The hotel is fairly clean and the beds are adequate. Those are the positives. As far as negatives go, good luck getting ahold of anybody here. Phone calls go unanswered. There is almost never anybody at the front desk either. First time I stayed, I had no hot water...zero. Second time, a little better but not great. On the second night of my latest stay, thermostat and heat stopped working. It was late, so I dealt with the cold room and told the front desk (when somebody finally showed up) the next morning. They said they would send somebody. Nope. I came back that night to a freezing cold room with no heat. Again, because of my schedule, I just wrapped myself in a ton of blankets and toughed it out. This hotel is generally afforfable, but not affordable enough to warrant the hassle and headaches that come with it.
3 nachten verbleven in december 2022

4/10 – Matig

gabrielle

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Hot water did not work, and there were bugs crawling all over in the bathroom.
2 nachten verbleven in december 2022

6/10 – Redelijk

April

1 nacht verbleven in december 2022

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service
1 nacht verbleven in december 2022

2/10 – Ontzettend slecht

crysthia

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No one answered the phone for 5 hours of calling hotel to check our reservation! We had ONE towel for 4 people, they said they had no more!! Its dirty and a bug crawled across the room floor!!!!! I understand being under staffed but they don't even try here!!!!
1 nacht verbleven in december 2022

6/10 – Redelijk

Cynthia E., Rosedale

Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
We only stayed one night for the Steelers game. The room was nice until then we looked down and saw multiple cigarette burns in the rug and no hot water. We booked the room at the last minute. I don't think I book here again, unless they can confirm they will have hot water for showers. The price was great, but you get what you pay for.
1 nacht verbleven in december 2022

2/10 – Ontzettend slecht

Jennifer

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
When we arrived it reflected nothing in appearance of the photos online. The check in line was very long but contained 2 other people complaining of very dirty rooms and a flooded room. I continued check in and received keys to room 400. Upon arriving to the room and using my key to open the door. I opened the door to someone else’s room. A grown man in the room drinking beer in his underwear. Needless to say I requested a full refund as that is unacceptable and I did not have a good feeling about staying at this hotel.
1 nacht verbleven in december 2022

2/10 – Ontzettend slecht

Gabrielle

Reisde met een groep, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Somehow was locked out of our room for over half an hour with all our belongings inside.
1 nacht verbleven in december 2022

6/10 – Redelijk

Tianna

1 nacht verbleven in december 2022

2/10 – Ontzettend slecht

Rachael

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Never go here
The front desk staff was rude, my sheets were dirty and when i asked for new, i was met with an excuse. I insisted i get new sheets and was told they’d bring them to our room. Never did so i slept in my clothes on top of the blanket. There was no air or heat so the room was freezing. There was no wifi or cable as stated in the ad. The toilet seat was broken. They also advertised and emphasized a bathtub but the tub was dirty and broken so i could only shower. Worst experience I’ve had at a hotel.
1 nacht verbleven in december 2022

10/10 – Uitstekend

Nick

1 nacht verbleven in december 2022

6/10 – Redelijk

Sara

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2022

2/10 – Ontzettend slecht

Tanya

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was not clean, customer service.. calling names and took my deposit. Of $50 please return it and refund my account. THANK YOU. Did not spend a second in the room. I believe there was other guests in it. They should be warned. Please advise you have received this email and message and contact their cleaning staff and management. Defiantly security Breach. And NOT good for business.
1 nacht verbleven in december 2022

6/10 – Redelijk

Naga Mohana Venkata Raviteja

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
It was calm and peace around the hotel. The chair given in the room was not in good shape.
1 nacht verbleven in december 2022

6/10 – Redelijk

Michael

Positief: Netheid, personeel en service
It was ok
1 nacht verbleven in december 2022

10/10 – Uitstekend

Michele Quinn

1 nacht verbleven in december 2022

10/10 – Uitstekend

justin

1 nacht verbleven in december 2022