Luchtfoto

Beoordelingen van Ocean Club Resort

3.5 out of 5
Ocean Club Resort
Grace Bay Beach, Providenciales, Providenciales

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 714 van 1003 beoordelingen" "
Gastenscore: 8 - Goed. 216 van 1003 beoordelingen" "
Gastenscore: 6 - Redelijk. 50 van 1003 beoordelingen" "
Gastenscore: 4 - Matig. 13 van 1003 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 10 van 1003 beoordelingen" "

9,4/10

Netheid

9,4/10

Personeel en service

8,8/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Moleins Jean

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ocean club east is a great resort. It is near shopping areas and restaurants. Theres a shuttle that takes guest to the west location where all shops are. The facility is well maintained and the staff is very friendly. It's great for families.
5 nachten verbleven in april 2024
Reactie van Erica J op 1 mei 2024
Thank you for your feedback. We hope to have you back soon!

10/10 – Uitstekend

Rafael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Pamela op 1 mei 2024
Thank you for your feedback.

10/10 – Uitstekend

Anthony P.

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Our room was fantastic, incredible view of the ocean from screen deck.
2 nachten verbleven in april 2024
Reactie van Erica J op 29 apr 2024
We're pleased to hear you enjoyed your stay with us and hope to have you back soon!

10/10 – Uitstekend

William, Ottawa

Reisde met een groep, Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing resort
5 nachten verbleven in april 2024
Reactie van Pamela op 26 apr 2024
Thank you for your feedback. We're happy you enjoyed your stay and appreciate the compliment. We hope to see you again in the future.

8/10 – Goed

Paul C

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property was beautiful. Room was quite nice, but had areas where repairs, etc had been attempted and not completed.
5 nachten verbleven in april 2024
Reactie van Pamela op 25 apr 2024
Thank you for your feedback. We appreciate the compliment on our property. We're glad you enjoyed your stay and hope to see you again in the future.

8/10 – Goed

Dean

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The beachfront resort area is amazing!!! Very convenient to have the Club Med diving center next to our Resort. We liked the shuttle ride that allowed us to get back and for to the West Resort. I didn’t like the fact that you needed to pay cash or credit card every time for food or drinks, rather than charging those to your room, specifically when that is not the case on the Ocean Club West.
7 nachten verbleven in april 2024
Reactie van Pamela op 25 apr 2024
Thank you for your feedback. It sounds like you had a fantastic time at Ocean Club. We're glad to hear you took advantage of our complimentary shuttle to enjoy downtown. However, I understand your frustration about the payment system for food and drinks. It can be inconvenient to have to pay separately each time, especially when you're used to being able to charge things to your room. Consistency in payment methods between resorts can certainly make the experience smoother. Despite that, it's great to hear that you enjoyed your stay overall and we hope to see you again in the future.

10/10 – Uitstekend

Dennis

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We lucked out as it’s not crowded and the weather was perfect. The beach was incredible. It was an easy 20-min drive to/from airport and 5-min drive to shops and restaurants. Turks & Caicos are generally expensive so if you are already expecting that then you won’t be disappointed. By the way, the resort have clean full size gas grills pool side that you can use and we certainly took advantage of it 👍😊
3 nachten verbleven in april 2024
Reactie van Pamela op 25 apr 2024
Thank you for your feedback. It sounds like you had an amazing time in Turks & Caicos and enjoyed your stay at Ocean Club. Finding a less crowded beach with perfect weather is definitely a win. And having amenities like clean grills by the pool can really enhance the experience, especially if you enjoy cooking your own meals. It's great that you found the location convenient too, with easy access to the airport and nearby shops and restaurants. We appreciate you sharing your experience and hope to see you again in the future.

10/10 – Uitstekend

Maheshkumar

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly and helpful staff. Our room had a kitchen including washers dryer which was very useful to us. Crystal clear water and white sandy beaches were clean and family friendly.
4 nachten verbleven in april 2024
Reactie van Pamela op 23 apr 2024
Thank you for your feedback. It sounds like you had an amazing stay! Having a kitchen and washer dryer in your room can make such a difference, especially for longer trips or if you're traveling with family. And there's nothing quite like crystal clear water and white sandy beaches to make a vacation perfect. We hope to see you again in the future.

10/10 – Uitstekend

Jeffrey

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very friendly and helpful and the property was clean and very convenient to everything. Loved the room and more than we expected, especially the size of the room and full kitchen. Highly recommend Ocean Club resort and we will definitely be coming back next year. Thank you
5 nachten verbleven in april 2024
Reactie van Pamela op 22 apr 2024
Thank you for your feedback. It sounds like you had an excellent experience our resort! We appreciate the compliments on our friendly staff, cleanliness, convenience, spacious rooms, and a fully equipped kitchen. It's wonderful to hear that it exceeded your expectations. Planning to return next year speaks volumes about the quality of your stay. Thanks for sharing your positive review!

10/10 – Uitstekend

Daan

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quaint, quiet, not crowded, great friendly staff . We’ve been here numerous times and it’s are go to in Turks . Best spot on Grace Bay !
8 nachten verbleven in april 2024
Reactie van Pamela op 22 apr 2024
Thank you for your feedback. We're happy to hear you enjoyed your return stay and that we are your 'Go to' spot. Enjoying our more quiet and secluded resort, seems to be your favorite. We look forward to seeing you again in the future.

10/10 – Uitstekend

Tracy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Magical stay. Beautiful resort and beach. Staff was phenomenal. Loved our facials and massages at the spa.
5 nachten verbleven in april 2024
Reactie van Pamela op 22 apr 2024
Thank you for your feedback. Nice to hear you enjoyed your stay and had a great facial and massage at the Spa Tropique. Thank you for your compliments on our staff and resort. We look forward to seeing you again in the future.

10/10 – Uitstekend

Samuel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Pamela op 22 apr 2024
Thank you for your feedback.

10/10 – Uitstekend

James

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great facility. Landscaping was beautiful. Good restaurant.
3 nachten verbleven in april 2024
Reactie van Pamela op 22 apr 2024
Thank you for your feedback. We're happy to hear you enjoyed your stay. Thank you for the compliments on our property and restaurant. We hope to see you again in the future,

8/10 – Goed

Beth

Reisde met familie
Positief: Personeel en service
The staff at Ocean Club Resort were very pleasant, professional and accommodating. The property is older and in need of a face lift. The resort is directly on Grace Bay Beach which is always the most stunning beach in the Caribbean. Walk for miles on white sandy beach. The Resort is far from the town center but they provide a free shuttle to the sister, newer resort, the Ocean Club West which is right in the center with the shopping and restaurants.
7 nachten verbleven in april 2024
Reactie van Pamela op 15 apr 2024
Thank you for your feedback. Nice to hear you enjoyed your stay and appreciate the compliments on our staff as well. Glad you took advantage of our complimentary shuttle to our sister property to enjoy shopping and restaurants. We hope to see you again in the future.

8/10 – Goed

BARRY, Hull

3 nachten verbleven in april 2024
Reactie van Pamela op 15 apr 2024
Thank you for your feedback.

10/10 – Uitstekend

Kathleen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Gorgeous property. Stayed with my 17 year old daughter. Property staff was accommodating and so personal. Would definitely recommend.
5 nachten verbleven in april 2024
Reactie van Pamela op 15 apr 2024
Thank you for your feedback. We're happy to hear you and your daughter enjoyed your stay with us! We appreciate the compliments on our staff and property, and we look forward to seeing you again in the future.

10/10 – Uitstekend

Jill

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect place for a vacation. Loved it
6 nachten verbleven in april 2024
Reactie van Pamela op 10 apr 2024
Thank you for your feedback. We're happy to hear you enjoyed your stay and found our resort to be perfect. We look forward to seeing you again in the future.

10/10 – Uitstekend

Ricky Lavon

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This was a great property and will stay again. The restaurants on the property was great, many great options. Love the conch!! Room was a one bedroom apartment with washer and dryer, full kitchen and nice screen in lanai. Steps away from the beach and the staff does help with transportation back to airport and excursions.
3 nachten verbleven in april 2024
Reactie van Pamela op 10 apr 2024
Thank you for your feedback. We're happy to hear you enjoyed your stay. We appreciate the compliments on our resort and staff and look forward to seeing you again in the future.

10/10 – Uitstekend

Juan Antonio

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place very friendly people and helpful
4 nachten verbleven in april 2024
Reactie van Pamela op 10 apr 2024
Thank you for your feedback. We're glad you enjoyed your stay and appreciate the compliments. We look forward to seeing you again in the future.

8/10 – Goed

Alissa Marie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the resort overall! The property was lovely and a great size to keep track of our kids (15, 13, and 10). Not a party atmosphere at all and we were there for spring break. We felt safe letting them go anywhere on the property without us. The beach is absolutely gorgeous and the restaurant serves delicious food. Our condo was plenty big for our family of 5 but it was quite dated. That didn’t bother us too much bc we weren’t in the condo all that often but for the money we spent, it was underwhelming to be honest. Most of the staff were fantastic and friendly, a few just did their job without being too friendly though. Overall we loved ocean club and would return. Food and drinks and taxis are very expensive but that is the case at any resort on the island. Loved TCI and Ocean Club! We will be back!
7 nachten verbleven in maart 2024
Reactie van Pamela op 10 apr 2024
Thank you for your feedback. Nice to hear our resort was the perfect size for your family and everyone felt safe. Glad you enjoyed the on-site restaurant, a favorite of our guests and you found that even during spring break our resort is not a party atmosphere. It's very laid back and relaxing. We appreciate your compliments and look forward to seeing you again in the future.

10/10 – Uitstekend

Richard

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The resort was very quiet and the service was hospitable. I would visit again
5 nachten verbleven in maart 2024
Reactie van Pamela op 7 apr 2024
Thank you for your feedback. We're happy to hear you enjoyed your stay and look forward to seeing you again in the future.

10/10 – Uitstekend

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in maart 2024
Reactie van Pamela op 7 apr 2024
Thank you for your feedback.

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in april 2024
Reactie van Pamela op 7 apr 2024
Thank you for your feedback.

10/10 – Uitstekend

Nichole

1 nacht verbleven in april 2024
Reactie van Pamela op 25 apr 2024
Thank you for your feedback.

10/10 – Uitstekend

Cynthia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The rooms were nice, the grounds and pools beautifully kept and all of the staff were friendly and helpful.
6 nachten verbleven in maart 2024
Reactie van Pamela op 1 apr 2024
Thank you for your feedback. We appreciate your compliments on our pools, grounds and staff. We hope to see you again in the future.

10/10 – Uitstekend

Edward

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent!
7 nachten verbleven in januari 2024
Reactie van Pamela op 1 apr 2024
Thank you for your feedback. We hope to see you again in the future.

10/10 – Uitstekend

Diane

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
First impression driving in was that the landscaping is beautiful. The unit we stayed in was clean, well-decorated. Daily housekeeping service. Staff was friendly. Highly recommend.
7 nachten verbleven in maart 2024
Reactie van Pamela op 1 apr 2024
Thank you for your feedback. Nice to hear you enjoyed your stay and appreciate the compliments on our landscaping and staff. Glad to hear you enjoyed your suite and found it to be comfortable. We hope to see you again in the future.

8/10 – Goed

Michael

Reisde met partner
Positief: Voorzieningen
Couple request from front desk, blanket and toiletries were never received
5 nachten verbleven in maart 2024
Reactie van Pamela op 1 apr 2024
Thank you for your feedback.

10/10 – Uitstekend

Megan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a fantastic vacation at The Ocean Club. We room as clean and spacious. The beach was beautiful and not crowded. All of the restaurants were delicious.
6 nachten verbleven in maart 2024
Reactie van Pamela op 1 apr 2024
Thank you for your feedback. We're glad to hear you enjoyed your stay and found our resort clean and not crowded. We appreciate the compliments on the restaurants as well. We look forward to seeing you again in the future.

10/10 – Uitstekend

Suzanne Moulton

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the location in Grace Bay, easily accessible to the beach, dining and pools. Cabana Grill was excellent!
7 nachten verbleven in maart 2024
Reactie van Pamela op 1 apr 2024
Thank you for your feedback. We're happy to hear you enjoyed your stay with us. Cabana is a favorite amongst our guests. Nice to hear you feel the same. We look forward to seeing you again in the future.

10/10 – Uitstekend

jennifer

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ocean Club is not the newest or fanciest but one of the most relaxed low key spots on Grace bay. You cannot beat the location. Beach is wide clean and uncrowded. The units are large, newly done/modern and very very comfortable and clean. The property has beautifully kept gardens and lazy river pool and dunking pool- the outdoor restaurant / bar has fresh very good food options all day and great drinks- staff is warm and very helpful. You can also grill out. Very kid friendly set up. Tennis courts are lighted and well maintained- shuttle to sister club puts you in center of town and lots of fancy dining options - or their own really lovely beach front restaurant - way better than Grace Bay Club and half the price. They could update the pink umbrellas and older beach bikes. Have come 5x over 18 yrs always happy
4 nachten verbleven in maart 2024
Reactie van Pamela op 29 mrt 2024
Thank you for your wonderful feedback. We're happy to hear you enjoyed your return stay with us! Glad you enjoyed your spacious unit, along with our gardens and pools. The convenient location near the beach with amenities like the outdoor restaurant and tennis courts make it an ideal choice for families and couples alike. Nice to hear that the staff were warm and helpful, adding to the overall positive experience. In the area of improvement, such as updating umbrellas and bikes, I have forwarded your feedback to management. We look forward to seeing you again in the future.

10/10 – Uitstekend

robert m

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in maart 2024
Reactie van Pamela op 29 mrt 2024
Thank you for your feedback.

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Away from the busy part of town so it’s nice and quiet but a free shuttle all day gets you to town if needed
4 nachten verbleven in maart 2024
Reactie van Pamela op 25 mrt 2024
Thank you for your feedback. Glad you enjoyed your stay and found Ocean Club to be nice and quiet with the option to go to town where it's busier. We hope to see you again in the future.

10/10 – Uitstekend

Audra

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in maart 2024
Reactie van Pamela op 6 apr 2024
Thank you for your feedback.

10/10 – Uitstekend

Lori

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Paradise
5 nachten verbleven in maart 2024
Reactie van Pamela op 25 mrt 2024
Thank you for your feedback.

8/10 – Goed

Jeanne

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This was a nice property and we were happy with it. We found out after booking, but these are individually owned condos so there might be differences between units. However, the resort was nice and clean and the pools were super quiet. The beachfront is adorable and the beach restaurant is pretty good with decent service. Our bed was really comfortable and the unit was clean. It is a decent no-frills property and we were happy with it.
3 nachten verbleven in maart 2024
Reactie van Pamela op 18 mrt 2024
Thank you for your feedback. We appreciate your compliments on our resort being clean and the pool area being quiet. Glad you enjoyed the Cabana Bar, and we hope to see you again in the future.

10/10 – Uitstekend

Fernanda

7 nachten verbleven in maart 2024
Reactie van Pamela op 7 apr 2024
Thank you for your feedback.

10/10 – Uitstekend

Jorden

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The property was so quaint and clean. The beach access and location were perfect. We will be back.
7 nachten verbleven in maart 2024
Reactie van Pamela op 18 mrt 2024
Thank you for your feedback. We're happy to hear you found our property quaint and clean. Seems you enjoyed the access to Grace Bay beach and we look forward to your return stay with us.

10/10 – Uitstekend

david, Dallas

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location and property is right on the beach in Grace Bay.
4 nachten verbleven in maart 2024
Reactie van Pamela op 18 mrt 2024
Thank you for your feedback. Glad to hear you enjoyed your stay and we hope to see you again in the future.

10/10 – Uitstekend

Laura

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Property was beautiful. Well maintained. Staff was all very friendly.
6 nachten verbleven in maart 2024
Reactie van Pamela op 18 mrt 2024
Thank you for your feedback. We appreciate the compliments on our property and staff. Glad you enjoyed your stay with us, and we hope to see you again soon.

10/10 – Uitstekend

Victoria

5 nachten verbleven in februari 2024
Reactie van Pamela op 2 apr 2024
Thank you for your feedback.

8/10 – Goed

Kevin

7 nachten verbleven in maart 2024
Reactie van Pamela op 1 apr 2024
Thank you for your feedback.

10/10 – Uitstekend

Anastasia

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We’ve enjoyed staying at Ocean Club and the beautiful beach and nice amenities. Food was great! Staff did their best to accommodate! We had a wonderful vacation and will be back! Thank you!
6 nachten verbleven in februari 2024
Reactie van Pamela op 11 mrt 2024
Thank you for your feedback. We're glad to hear you enjoyed your stay and thought the beach, staff and food were great. We look forward to your return visit.

10/10 – Uitstekend

Gary

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff. Very helpful arranging taxi and confirming dinner with restaurants. Staff at the pool/beach were great. Close eating for breakfast and lunch. Stayed in our room to sleep and shower. Otherwise, we were outdoors.
4 nachten verbleven in maart 2024
Reactie van Pamela op 11 mrt 2024
Thank you for your feedback. We appreciate your compliment on our staff. It's nice to hear you enjoyed the beach and restaurants and we hope to see you again in the future.

10/10 – Uitstekend

Melissa

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
One of the best vacations ever...
7 nachten verbleven in maart 2024
Reactie van Pamela op 11 mrt 2024
Thank you for your feedback. We're happy to hear it was one of your best vacations ever. We hope to see you again in the future.

10/10 – Uitstekend

Tristan

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great experience with everything
4 nachten verbleven in maart 2024
Reactie van Pamela op 11 mrt 2024
Thank you for your feedback. Happy to hear you enjoyed your stay and hope to see you again in the future.

10/10 – Uitstekend

Charles

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was clean and convenient - had all the comforts of home in a beautiful tropical setting.
4 nachten verbleven in februari 2024
Reactie van Pamela op 8 mrt 2024
Thank you for your feedback. We're happy to hear you enjoyed your stay and found our resort to have the comforts of home. We hope to see you again in the future.

8/10 – Goed

Constance

Positief: Netheid
7 nachten verbleven in februari 2024
Reactie van Pamela op 5 mrt 2024
Thank you for your feedback.

8/10 – Goed

Roz

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Beautiful beach. Great landscaping. Spacious suite. Dreary reception. Great tennis court. Not best value for money. Horrible beach chairs. Dark and dank fitness Center.
13 nachten verbleven in februari 2024
Reactie van Pamela op 4 mrt 2024
Thank you for your feedback. We're glad you enjoyed your stay and appreciate the compliments on our beach and resort landscaping. I will mention the beach chairs to management. We hope to see you again in the future.

10/10 – Uitstekend

Karen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was amazing property. The cabana grill was outstanding. We will be back
2 nachten verbleven in februari 2024
Reactie van Pamela op 26 feb 2024
Thank you for your feedback. We're happy to hear you enjoyed your stay and look forward to seeing you again in the future.