We arrived at the office and check in went very quickly. We were given our key and drove about 2 km up the road to the chalet. First impressions were that it was spacious, clean, and taken care of. There was no A/C, so it was very warm inside with everything closed. We had the kitchen, dining and livingroom on the first level with a small 1/2 bath. In the basement was 3 small bedrooms with a full bath. The basement was very damp/musty and had that smell. The beds were small (no queen or king beds at all) which was disappointing since we are used to a queen. We stayed here for 3 nights and overall enjoyed the experience. There was never room service (no towel/wash cloth replacement) during our entire stay. Also, the strange thing is that when we checked in, we were given instructions that it was our responsibility before leaving to gather towels and bedding and put them near the washing machine, empty and clean the refrigerator, collect and bag all trash and take it to the dumpster, vacuum the floors, and run the dishwasher. So not only did we not get room service during our stay, they didn't want any work to do after our stay either. That was the strangest request.
Pro:: the spaciousness of the place and the fact that we could go to the local grocery store about 2 km away and cook our own meals, avoiding restaurants.
Con:: having towels/washcloths replace during the stay and not having to clean the unit at the end.
Locatie: We thought the location was great. It was about 20 minutes outside of Quebec city, and about 20 minutes from Valcartier Water Park which was excellen