Lobbylounge

Beoordelingen van Þingholt by Center Hotels

4 out of 5
Þingholt by Center Hotels
Thingholtsstraeti 3-5, Reykjavik

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 651 van 1005 beoordelingen" "
Gastenscore: 8 - Goed. 250 van 1005 beoordelingen" "
Gastenscore: 6 - Redelijk. 61 van 1005 beoordelingen" "
Gastenscore: 4 - Matig. 20 van 1005 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 23 van 1005 beoordelingen" "

9,4/10

Netheid

9,6/10

Personeel en service

8,8/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

maria

Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Verouderd hotel, voor saunagedeelte moet je extra betalen, magere gym, waterval bij bad in sauna ruimte deed het niet. Personeel dacht dat het een verwarming was.... die doet het dus al heel lang niet. Slechte koffie bij het ontbijt. Wel lekkere broodjes.
4 nachten verbleven in februari 2024
Reactie van Front Desk op 28 feb 2024
Dear Maria Thank you for taking the time to share your feedback with us. We genuinely value all comments as they help us to continually improve our services.We apologize that your experience did not meet your expectations. Your feedback regarding the sauna area, gym, and waterfall feature is duly noted. Rest assured, we will address these issues promptly to ensure they are rectified for future guests.Regarding the sauna area, we understand your disappointment with the additional fee. We will review our pricing structure to ensure it aligns with the value we aim to provide to our guests.As for the gym facilities, we regret that they fell short of your expectations. We will assess the equipment and amenities to make necessary enhancements for a better experience.Regarding the waterfall feature, we apologize for any inconvenience caused. We have already initiated maintenance to address this issue promptly.We are glad to hear that you enjoyed our sandwiches, and we hope they added a positive touch to your stay.We appreciate your constructive criticism, and we hope to have the opportunity to welcome you back in the future to showcase the improvements we've made.Warm regards,Jerry L

8/10 – Goed

Judith

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in september 2023
Reactie van Front Desk op 28 sep 2023
Dear Judith,Thank you for your feedback on this platform.We hope you had an enjoyable stay with us .We look forward to welcome you again soon .Regards,Jerry L.

8/10 – Goed

MHE

1 nacht verbleven in augustus 2022
Reactie van Thingholt by Center Hotels op 20 aug 2022
Thanks for staying with us. We appreciate your feedback!

2/10 – Ontzettend slecht

Judith

Negatief: Netheid, personeel en service en comfort kamer
Terrible
Unfriendly and arrogant staff at the frontdesk, room not clean and bed soggy. Never again
1 nacht verbleven in maart 2022
Reactie van Front Desk Team op 24 mrt 2022
Dear Judith, We sincerely apologize that our service was not satisfactory for you. We aim to provide the most excellent customer service and carry our business with high standards. Your satisfaction is important to us, and we will ensure this does not happen again. Kind Regards, Camila

10/10 – Uitstekend

Geverifieerde reiziger

5 nachten verbleven in september 2019

10/10 – Uitstekend

Geverifieerde reiziger

4 nachten verbleven in februari 2019
Reactie van Clizia - Front Desk op 4 apr 2019
Dear Guest, Thanks for staying with us. We appreciate your feedback! Best Regards,

10/10 – Uitstekend

Geverifieerde reiziger

4 nachten verbleven in februari 2019
Reactie van Clizia - Front Desk op 4 apr 2019
Dear Guest, Thanks for staying with us and for the great score! :) Best Regards,

10/10 – Uitstekend

Colby

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved being in the center of the city
4 nachten verbleven in april 2024

10/10 – Uitstekend

Haim

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very kind and helpful. The amenities were wonderful, the spa access was amazing during cold days.
6 nachten verbleven in april 2024

10/10 – Uitstekend

TRACEY

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed 7 nights at this hotel and had an amazing time. Everyone at the hotel is so friendly and professional. The location is amazing. We were in the heart of the city. The breakfast was amazing. I loved using the spa every day. The hotel is very clean. If we go back to Iceland, we will certainly stay here again! We absolutely loved it! Thanks for having us! Asli and Tracey
7 nachten verbleven in april 2024
Reactie van Bora-Front Desk op 3 mei 2024
Dear TraceyThank you so much for sharing your experience! We're thrilled to hear that you had such a fantastic time during your 7-night stay with us. It's wonderful to know that our friendly and professional team exceeded your expectations. We can't wait to welcome you back on your next visit to Iceland! Warm regards,

10/10 – Uitstekend

Jessica, Lake Stevens

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very friendly and helpful staff, clean, quiet, centrally located, and a good breakfast
7 nachten verbleven in april 2024
Reactie van Kind Regards-Bora-Front Desk op 29 apr 2024
Dear JessicaThank you so much for your kind words! We're thrilled to hear you enjoyed our friendly staff, cleanliness, central location, and breakfast. We strive to provide a wonderful experience for our guests, and it's rewarding to know we hit the mark. We hope to welcome you back soon!

10/10 – Uitstekend

Meredith

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Centrally located, great staff, good breakfast!
2 nachten verbleven in april 2024
Reactie van Bora-Front Desk op 27 apr 2024
Dear MeredithWe're delighted to hear that you found our location convenient, enjoyed our friendly staff, and savored our breakfast offerings! Thank you for your wonderful feedback!Kind Regards

6/10 – Redelijk

Carol

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hotel room was nicely designed but temperature was hard to control. Biggest complaint was room was street level and noise outside continued into the night sometimes until 2:00 am. Young Icelanders party hardy! Desk employees were all courteous but their knowledge level was uneven regarding transportation options. Location was super.
2 nachten verbleven in april 2024
Reactie van Kind Regards Bora-Front Desk op 27 apr 2024
Dear CarolThank you for sharing your experience with us. We're glad you appreciated the room design and our courteous staff. We apologize for the inconvenience caused by the temperature control and the noise from the street. Your feedback helps us improve. We'll work on addressing these issues to ensure a more comfortable stay for our guests. We appreciate your understanding and hope to welcome you back in the future.

10/10 – Uitstekend

Louise Jean

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property was fabulous. The room was very modern and large. The spa facility was an amazing way to unwind.
3 nachten verbleven in april 2024
Reactie van Kind Regards-Bora front Desk op 11 apr 2024
Dear Louise Jean We're thrilled to hear you had a fabulous stay with us! It's wonderful to know that you enjoyed our modern and spacious rooms, as well as our relaxing spa facilities. Thank you for choosing us, and we hope to welcome you back soon for another rejuvenating experience!

10/10 – Uitstekend

Keiko

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
街の中心部にあるモダンで清潔なホテル。問題が発生した際、迅速に最善の解決をしてくれた。ホテルスタッフはみんな親切で、とても良い時間を過ごすことが出来た。
5 nachten verbleven in april 2024
Reactie van Kind Regards-Bora Front Desk op 12 apr 2024
Thank you for your wonderful review! We're thrilled to hear that you found our hotel modern, clean, and centrally located. It's great to know that we were able to swiftly resolve any issues that arose, and we truly appreciate your kind words about our staff. We're delighted that you had a great time with us, and we hope to welcome you back soon for another enjoyable stay!

10/10 – Uitstekend

mayra

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super close to everything downtown, really pretty lobby and the morning breakfast was great.
3 nachten verbleven in april 2024
Reactie van Thingholt by CenterHotels op 10 apr 2024
Dear Mayra, Thank you so much for your glowing review of your recent stay at Thingholt by CenterHotels. We are thrilled to hear that you found our location convenient and enjoyed our beautiful lobby as well as the breakfast offerings.We take great pride in providing our guests with a comfortable and enjoyable experience, and it's wonderful to hear that we hit the mark during your visit.Your kind words mean a lot to us and serve as motivation for our team to continue delivering exceptional service. Should your travels bring you back to Reykjavik we would love to welcome you back for another fantastic stay.Thank you once again for choosing Thingholt by CenterHotels. We look forward to the opportunity to host you again in the future!Kind Regards, Camila Bianca Hotel Manager

10/10 – Uitstekend

Elena

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice boutique hotel very conveniently located. The room was great, with a nice sitting area. The floor in the bathroom is heated. Breakfast was very good. I was happy with a variety of fruits provided.
3 nachten verbleven in april 2024
Reactie van Bora-Front Desk op 10 apr 2024
Dear ElenaThank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us and that you found our location convenient, our lobby beautiful, and our breakfast delightful. We appreciate your feedback and hope to welcome you back soon for another great experience.Best regards,

10/10 – Uitstekend

Ace Vergel, Antioch

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good location near the bus stops and shopping area. The suites are spacious and have nice layout. The lady during check-in is not so helpful, but the guy with long blonde hair is amazingly helpful, thank you for your recommendation
4 nachten verbleven in april 2024
Reactie van Bora-Front Desk op 10 apr 2024
Dear Ace VergelThank you for your valuable feedback! We're pleased to hear that you appreciated our convenient location and spacious suites. Your kind words about our team members are greatly appreciated, and we're thrilled to know that our colleague with long blonde hair provided you with exceptional service. We will certainly pass on your compliments to him.We apologize for any inconvenience you experienced during check-in and will address this internally to ensure a smoother experience for our guests in the future.Thank you again for choosing us, and we look forward to welcoming you back soon!Warm regards,

10/10 – Uitstekend

Thao, Quincy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really loved this hotel. The receptionist was wonderful. Very close and convenient location to shopping and restaurants. Hotel room is a bit small but clean. Had everything we needed.
1 nacht verbleven in maart 2024
Reactie van Bora op 4 apr 2024
Dear Thao Thank you for your amazing review. We are so happy to hear that you enjoyed the stay with us.We hope to welcome you soon .Best Regards

10/10 – Uitstekend

Agnes

Reisde met een groep
Positief: Voorzieningen
Great hotel with very helpful staff. Very nice to have the gym.
2 nachten verbleven in maart 2024
Reactie van Best Regard -Team Thingholt op 4 apr 2024
Dear Agnes Thank you for your amazing review.We are so happy to hear that you enjoyed your stay with us.Hope to see you again .

10/10 – Uitstekend

Nathan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good location and friendly staff
4 nachten verbleven in maart 2024
Reactie van Thingholt team. op 4 apr 2024
Dear NathanThank you for the amazing review .We are so happy to hear that you had a great stay with us.We hope to welcome you again in our hotel.Best regards

8/10 – Goed

MIGUEL, Guaynabo

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Small beautiful boutique hotel very well kept our room had earplugs for the weekend crowds in the bar next door The day we left the lobby elevator was not working so we had to carry all 7 bags up the stairs to leave the hotel which was not fun
3 nachten verbleven in maart 2024
Reactie van Bora-Front Desk op 10 apr 2024
Dear MiguelThank you for your kind feedback! We're glad you enjoyed your stay overall. We apologize for the inconvenience with the lobby elevator and appreciate your understanding. We hope to have the pleasure of welcoming you back soon.Best regards,

8/10 – Goed

Amber Dawn Valentine

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel with very convenient location to all main areas. Our room was a little small, even for European standards. The table at the end of the band stuck out on both sides so we had to turn sideways to get by and the bathroom was located right beside the right side of the bed so it was awkward. Breakfast was great and very convenient and they were even able to accommodate GF diet. We were only able to use the sauna once and the hot tub was down during our whole stay. The staff was super friendly and very accommodating
4 nachten verbleven in maart 2024
Reactie van Front Desk op 10 apr 2024
Dear Amber DawnThank you for sharing your experience with us. We're pleased to hear that you appreciated our convenient location and enjoyed our breakfast offerings, especially the accommodation of gluten-free dietary needs. However, we apologize for any inconvenience caused by the size and layout of your room. Your feedback is valuable to us, and we will use it to improve our services and facilities. We're glad to hear that our staff provided friendly and accommodating service throughout your stay. We regret that you couldn't fully enjoy our sauna and hot tub due to maintenance issues, and we appreciate your understanding. We hope to have the opportunity to welcome you back for a more seamless experience in the future.Warm regards,

10/10 – Uitstekend

Brooke Elizabeth

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved loved loved this hotel! We got engaged on our trip and the spa was such a lovely and romantic add on to our stay. Parking is street-only but we were able to find a spot every time and the cost is fairly cheap. The breakfast was one of the best continental breakfasts I’ve had and I would 10/10 recommend this hotel to anyone looking for a nice place in downtown Reykjavik!
6 nachten verbleven in maart 2024
Reactie van Front Desk op 28 mrt 2024
Dear ElizabethThank you so much for your glowing review! We are thrilled to hear that you loved your stay at our hotel and that it played a special part in your engagement trip. Our team takes great pride in providing a romantic and memorable experience for our guests.We're glad to hear that you enjoyed our spa facilities, finding them to be a lovely and romantic addition to your stay. Additionally, we understand the convenience of street parking and are pleased that you found it easy to locate spots at a reasonable cost.It's wonderful to hear that our continental breakfast exceeded your expectations! We strive to offer a delicious and satisfying start to the day for all our guests.Thank you for recommending our hotel to others seeking a nice place in downtown Reykjavik. We look forward to welcoming you back for another memorable stay in the future! If there's anything else we can assist you with, please don't hesitate to let us know. Congratulations again on your engagement!Best Regards,Jerry Leal

8/10 – Goed

Marie, Bennington

1 nacht verbleven in maart 2024
Reactie van Kind Regards-Bora-Front Desk op 15 apr 2024
Dear MarieThank you for your feedback! We appreciate your rating and hope to earn that extra star on your next visit. Looking forward to seeing you again soon!

6/10 – Redelijk

Dan

Positief: Netheid
4 nachten verbleven in maart 2024
Reactie van Front Desk op 28 mrt 2024
Dear Dan,Thank you for your feedback.We hope you had an amazing stay with us.We hope to welcome you back again soon at Thingholt by Centerhotels.Warm Regards,Jerry Leal

8/10 – Goed

Marie, Bennington

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The trade off for an excellent location in a very walkable city is noise…
5 nachten verbleven in maart 2024
Reactie van Front Desk op 28 mrt 2024
Dear Marie,Thank you for taking the time to share your feedback with us. We're glad to hear that you appreciated our hotel's excellent location in the heart of Reykjavik, which makes exploring the city on foot convenient for our guests.We understand that with such a central location, there can sometimes be noise from the surrounding area. We apologize for any inconvenience this may have caused during your stay. Our team is always available to assist in addressing any noise-related concerns or providing alternative accommodations if needed.We value your feedback and hope that despite this inconvenience, you were able to enjoy your overall experience in Reykjavik. Should you choose to stay with us again in the future, please don't hesitate to reach out so we can ensure a more peaceful and comfortable stay for you. Thank you again for sharing your thoughts with us.Warm Regards,Jerry Leal

8/10 – Goed

Frances, Felton

3 nachten verbleven in maart 2024
Reactie van Camila Thingholt by CenterHotels op 10 apr 2024
Dear Frances, Thank you for taking the time to leave a review following your recent stay at Thingholt by CenterHotels. We greatly appreciate your feedback and are delighted to hear that you had an enjoyable experience overall.At Thingholt by CenterHotels we are committed to continuously improving our services and facilities to provide our guests with the best possible experience. Your feedback helps us in this endeavor, and we are grateful for your valuable input.We hope to have the pleasure of welcoming you back in the near future. Please do not hesitate to contact us directly if there is anything we can assist you with in planning your next stay.Warm regards,Camila BiancaHotel Manager

10/10 – Uitstekend

Guadalupe Lizeth

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Would recommend
Reactie van Front Desk op 22 mrt 2024
Dear Dear Guadalupe,Thank you for your recommendation! We're thrilled to hear that you had a positive experience with us.If you have any specific feedback or suggestions on how we can further improve, please feel free to share. We always aim to provide the best possible experience for our guests.We look forward to welcoming you back in the future!Warm regards,Jerry Leal

10/10 – Uitstekend

Tara

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to bus stop #6 for easy pick up and an easy walk to many of Reykjavik’s attractions. The hotel was spotlessly clean, and the staff friendly. Breakfast was great with lots of options! Would highly recommend.
2 nachten verbleven in februari 2024
Reactie van Front Desk op 22 mrt 2024
Dear Tara,Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay with us and that our location near bus stop #6 made it easy for you to explore Reykjavik's attractions.We're delighted that you found our hotel to be spotlessly clean and that our staff were friendly and accommodating. Providing exceptional service and a clean environment are top priorities for us.It's fantastic to know that you enjoyed our breakfast offerings with plenty of options to choose from.Your recommendation means the world to us! We hope to have the pleasure of welcoming you back for another great stay in the future.Warm regards,Jerry Leal

10/10 – Uitstekend

Mario

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Bora-Front Desk op 10 apr 2024
Dear MarioThank you for the perfect score! We're delighted to know that your stay met your expectations. We hope to have the pleasure of welcoming you back soon for another exceptional experience.Warm regards,

10/10 – Uitstekend

Kate

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in februari 2024
Reactie van Front Desk op 22 mrt 2024
Dear Kate,Thank you for the stellar rating! We're thrilled to hear that you had a 5-star experience with us.If there's anything specific that made your stay exceptional or if you have any feedback for us, please feel free to share. Your insights help us continually improve and provide the best possible experience for our guests.We hope to have the pleasure of welcoming you back for another outstanding stay in the future!Warm regards,Jerry Leal

10/10 – Uitstekend

GRISCENCO

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was good
5 nachten verbleven in maart 2024
Reactie van Front Desk op 22 mrt 2024
Dear Griscenco,Thank you for your positive feedback! We're delighted to hear that everything met your expectations during your stay with us.If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another great experience in the future!Warm regards,Jerry Leal

8/10 – Goed

Anjelika

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I haven’t noticed any VIP services, only got a voucher for 2 drinks, after enquiring. Also, the rooms are too dark and quite cold, no temperature control in the room. Mattresses are quite hard for my liking. Breakfast was excellent and service was amazing.
5 nachten verbleven in maart 2024
Reactie van Front Desk op 22 mrt 2024
Dear Anjelika,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed our excellent breakfast and service during your stay.We apologize for any inconvenience caused by the lack of VIP services and the darkness and temperature of the rooms. Your feedback regarding the mattresses being too hard is also duly noted. We'll review these aspects of our guest experience to ensure improvements are made where possible.Your comments are invaluable to us as we continuously strive to enhance our guests' experience. If there's anything else we can do to improve your future stays with us, please don't hesitate to let us know.We hope to have the opportunity to welcome you back for another enjoyable stay in the future!Warm regards,Jerry Leal

10/10 – Uitstekend

Sonia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great rooms close to everything. Great spa facilities and breakfast. Would definitely stay again
Reactie van Front Desk op 22 mrt 2024
Dear Sonia,Thank you for your fantastic review! We're thrilled to hear that you enjoyed our great rooms, convenient location, excellent spa facilities, and delicious breakfast during your stay.We're delighted to hear that you had such a positive experience with us and that you would definitely stay again. We can't wait to welcome you back for another wonderful stay in the future!Warm regards,Jerry Leal

10/10 – Uitstekend

Robyn

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was located in the heart of the tourist shopping district but also within walking distance to the bus stop for tour buses and the old harbour area. Modern boutique hotel with great service and good breakfast. Scrambled egg, bacon and sausage option as well as the usual continental selection. Breakfast service staff very attentive and friendly. I'd definitely stay there again. Robyn Guedes, Bloomfield, Australia.
4 nachten verbleven in februari 2024
Reactie van Front Desk op 5 mrt 2024
Dear Robyn,Thank you for sharing your wonderful experience with us, Robyn! We're thrilled to hear that our hotel's central location suited your needs perfectly, offering easy access to both the bustling tourist shopping district and the scenic old harbor area.We're delighted that you enjoyed our modern boutique ambiance and the attentive service provided by our staff. It's fantastic to know that you found our breakfast offerings to your liking, with a satisfying selection including the classic scrambled eggs, bacon, and sausage, alongside a variety of continental options.We truly appreciate your kind words and recommendation, and we would be honored to welcome you back for another enjoyable stay whenever you find yourself in the area again at Thingholt apartments by CenterhotelsWarm Regards,Jerry L

10/10 – Uitstekend

Gail

3 nachten verbleven in februari 2024
Reactie van Front Desk op 22 mrt 2024
Dear Gail,Thank you for sharing your feedbackWe hope you had a great stay with us and we look forward to welcoming you back again soon.Warm Regards,Jerry Leal

10/10 – Uitstekend

Nicholas

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Wonderful stay!
1 nacht verbleven in januari 2024
Reactie van Front Desk op 28 feb 2024
Dear Nicholas,Thank you for sharing your positive feedback with us! We're thrilled to hear that you had a wonderful stay with us.If there's anything specific that made your stay memorable or any particular aspect of our service that stood out to you, we'd love to hear about it. Your feedback helps us ensure that every guest experience is exceptional.We hope to welcome you back at Thingholt by Centerhotels for another fantastic stay in the future!Warm regards,Jerry L

6/10 – Redelijk

Fabiana

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A great location close to everything you wan to see at Reykjavik, standard room is quite small. Breakfast is reasonable, not all members of staff are really helpful.
4 nachten verbleven in februari 2024
Reactie van Front Desk op 28 feb 2024
Dear Fabiana,Thank you for sharing your feedback with us. We're pleased to hear that you found our hotel to be in a great location, close to everything you wanted to see in Reykjavik.We appreciate your comment regarding the size of the standard room. While we strive to provide comfortable accommodations for all our guests, we understand that preferences may vary, and we will take your feedback into consideration as we continue to improve our offerings.Regarding breakfast, we're glad to hear that you found it reasonable. We're constantly working to enhance our breakfast options to ensure a satisfying start to the day for our guests.We're disappointed to learn that not all members of our staff were as helpful as you expected. Providing excellent service is a top priority for us, and we will address this internally to ensure that all our team members consistently meet the high standards we set.We appreciate your valuable feedback, and we hope to have the opportunity to welcome you back at Thingholt by Centerhotels in the future and provide you with an even better experience.Warm regards,Jerry L

10/10 – Uitstekend

Steven

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A lovely hotel with the most brilliant, caring, efficient and friendly staff. Clean and the food and drink service was superb. So close to the city centre it literally took 1 minute to walk onto the shopping and entertainment streets. Staff were knowledgable and incredibly helpful. Visited 10 years ago but will be back sooner.
3 nachten verbleven in februari 2024
Reactie van Front Desk op 28 feb 2024
Dear Steven,Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you had a lovely stay and that our staff left such a positive impression on you.Ensuring our guests feel cared for and valued is at the heart of what we do, and we're delighted to hear that our team's dedication to providing excellent service shone through during your stay.It's wonderful to hear that you found our hotel to be clean and that you enjoyed the food and drink services. We strive to offer a memorable dining experience, and we're glad we succeeded in exceeding your expectations.We're also thrilled that our location made it convenient for you to explore the city center and enjoy all the shopping and entertainment opportunities nearby.We can't wait to welcome you back sooner at Thingholt by Centerhotels than 10 years from now! If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to reach out.Warm regards,Jerry L

8/10 – Goed

Steffen

Reisde met familie
Positief: Personeel en service
Alles gut, gerne wieder!!
3 nachten verbleven in februari 2024
Reactie van Front Desk op 28 feb 2024
Dear Steffen,Thank you for your feedback.We are glad to hear that you enjoyed your stay with us.We hope to welcome you again in the near futre.Warm Regards,Jerry L

10/10 – Uitstekend

Zach

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Located in a great spot, we walked everywhere with our hotel as the base of operations. Sauna and hot tub were a great reward after a long day out exploring the city!
4 nachten verbleven in januari 2024
Reactie van Thingholt by Center Hotels. op 13 feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Tiffany, Columbus

1 nacht verbleven in februari 2024
Reactie van Front Desk op 22 mrt 2024
Dear Tiffany,Thank you for your perfect rating with us.We are happy to know that you had a wonderful stay with us.We hope to see you again on your next visit to IcelandWarm Regards,Jerry leal

10/10 – Uitstekend

Carolina

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
hotel was clean and close to everything that we wanted to see. around the block from rainbow street, to the church. best distance to bus stop 6 or 3 for tour and airport pickups
4 nachten verbleven in februari 2024
Reactie van Thingholt by Center Hotels op 10 feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Traci

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great atmosphere and team
1 nacht verbleven in januari 2024
Reactie van Silvia op 5 feb 2024
Halló Traci. Thank you for the review and rating. We are delighted to hear that you had a lovely stay with us. We would love to welcome you back again sometime soon. All the best, Team Thingholt.

8/10 – Goed

Johnson

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Tv was broken. Located in central tourist area.
4 nachten verbleven in januari 2024
Reactie van Silvia op 5 feb 2024
Helló Johnson. Thank you very much for your comments which help us improve our services and for having chosen us for your stay in Reykjavik. We look forward to welcoming you again to our hotel on your future visit in Iceland. Kind regards, Team Thingholt.

10/10 – Uitstekend

Katelyn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This hotel was so trendy, the staff was excellent, the bar had great drinks, and you are right in the center of town so everything is walkable
1 nacht verbleven in januari 2024
Reactie van Thingholt by Center Hotels. op 30 jan 2024
Thanks for staying with us. We appreciate your feedback!

8/10 – Goed

Fiona

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel
Nice hotel in the heart of the city centre and easy to find. Decent size rooms with good beds.
4 nachten verbleven in januari 2024
Reactie van Thingholt by CenterHotels team op 28 jan 2024
Dear Fiona, Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed your stay at our hotel and found it to be a nice place in the heart of the city center. It's great that you found the location easy to find and convenient.We're also pleased that the room size and bed quality met your expectations. Providing a comfortable and welcoming environment for our guests is our priority, and we're glad to have contributed positively to your experience.If there's anything specific you loved about your stay or any suggestions for improvement, please feel free to share. We value your input and hope to have the opportunity to welcome you back in the future.Thank you for choosing our hotel.Kind Regards,Camila BiancaHotel Manager

10/10 – Uitstekend

FRANCIS

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Tres bon hôtel
Tres bon hotel tres central. Accueil parfait, nous avions une chambre standard qui est largement suffisante, la literie est confortable, la chambre sur rue etait calme, l'équipement etait parfait. Seul petit bémol, c'est le petit déjeuner, jus d'orange coupé a l'eau, café trop léger, trop peu de charcuterie (juste un jambon reconstitué de mauvaise qualité), pour le sucré tout y est. Stationnement gratuit à 5mn à pieds
Jambon
2 nachten verbleven in januari 2024
Reactie van Front Desk op 22 jan 2024
Dear Francis,Thank you for taking the time to share your feedback about your recent stay at our hotel. We're delighted to hear that you found our hotel very good, centrally located, and appreciated the perfect welcome.It's great to know that your standard room met your expectations with comfortable bedding, quiet ambiance facing the street, and perfect amenities. Your positive comments encourage us to continue providing excellent service and maintaining our high standards.We apologize for any shortcomings you experienced during breakfast. Your feedback regarding the orange juice, coffee, and the variety of cold meats is valuable, and we will certainly review these aspects to improve the overall breakfast experience for our guests.We're pleased to hear that you took advantage of the free parking available within a 5-minute walk. We understand the importance of convenient parking, and we're glad this aspect added to your overall experience.Should your travels bring you back to the area, we would love the opportunity to welcome you again and provide an even better experience. Thank you for choosing our hotel, and we appreciate your constructive feedback.Warm regards,Jerry L

10/10 – Uitstekend

Trung Kiet

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent merci
3 nachten verbleven in januari 2024
Reactie van Front Desk op 22 jan 2024
Dear Trung Kiet,Thank you for your wonderful words.We hope you had a great time in Iceland.We look forward to welcoming you back again soon.Regards,Jerry L