Donzen dekbedden, een minibar, een kluis op de kamer, een bureau

Beoordelingen van E H SUITES ROME AIRPORT

3 out of 5
E H SUITES ROME AIRPORT
Via Remo La Valle 11a, Fiumicino, RM

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 81 van 206 beoordelingen" "
Gastenscore: 8 - Goed. 57 van 206 beoordelingen" "
Gastenscore: 6 - Redelijk. 45 van 206 beoordelingen" "
Gastenscore: 4 - Matig. 13 van 206 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 10 van 206 beoordelingen" "

8,4/10

Netheid

8,2/10

Personeel en service

7,0/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Gennaro

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Huge rooms. Close to airport. Friendly and helpful staff. SECURE PARKING!!!!
1 nacht verbleven in april 2024
Reactie van Max op 27 apr 2024
Thank you

4/10 – Matig

Jill

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
There was no hot water at all. Unable to shower or wash up. Otherwise clean, comfortable room.
1 nacht verbleven in maart 2024
Reactie van max op 1 apr 2024
Dear Sir during these holidays there is a big problem with electricity and many jobs on the street as you as seen, work in progress due to change of water company and electricity company, it is not our fault, we apologise for the problem but your room has been the only one that needed the reset of the system.today we have checke d the systems and averything runs well non hot water problems. ( solved)

10/10 – Uitstekend

Gennaro

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Spacious, clean, and conveniently located near the airport. Very friendly staff.
1 nacht verbleven in maart 2024
Reactie van Max op 1 apr 2024
Dear Sirs, thank you for your kind feedback.

4/10 – Matig

John

Reisde met partner
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Office was on one side of the street and the rooms were on the other. Only had elevators for luggage to floors 2 and 3. Our luggage stopped between floors 1 and 2. Manager after failing to get our luggage to our 3rd floor room finally got our luggage out on ground floor and changed our room to first floor. Everything looked out of date and well worn. Heat pump only worked in one out of two rooms. Shower would not stay warm. Hotel manager scheduled shuttle to airport didn't show up and had to take Uber at last moment.
1 nacht verbleven in december 2023
Reactie van max op 14 dec 2023
Dear Sir the elevator has been renoved, the day before too much rain in the electric system damaged all. We changed to you one room with upgrade in suite. You have remote control for air conditioning and eating system you have to decide what switch on or off, it depends from your decisions on remote control. about shower, it has been checked and hot water was ok just wait one minute for hor water not more. it runs well at the moment. about external services we are not responsable for taxi or drivers, it is external service.

10/10 – Uitstekend

Nicola

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van Max op 24 nov 2023
thank you

8/10 – Goed

Kim

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to restaurants but no hot water in the room
1 nacht verbleven in november 2023
Reactie van Max op 24 nov 2023
it is very strange for the hotwater because you have to wait 35 seconds after open water because it needs time to arrive in room.thank you for your feedback

10/10 – Uitstekend

Gennaro

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Big clean rooms, secure private parking, good price.
1 nacht verbleven in november 2023
Reactie van Alex - vice director op 3 nov 2023
We are very pleased to hear that from our customers, thank you very much

10/10 – Uitstekend

stefano

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Alex - vice director op 3 nov 2023
Thank you for the great feedback

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Shuttle confusion.
Staff was very helpful. Room was spacious and clean. Had to take a taxi from the airport as they only offer a shuttle when you go to the airport. Also shuttle is not free. These things should be made clearer on the web site
1 nacht verbleven in oktober 2023
Reactie van MAX op 31 okt 2023
Dear Sirs,thank you for your feedback. we will improve to do aleays better for our kind Guests.

10/10 – Uitstekend

Phyllis

Reisde met familie
Area was hard to find
1 nacht verbleven in oktober 2023
Reactie van MAX op 31 okt 2023
this is the hotellerie area in Fiumicino the nearest area with 4 Hotels. Sirs, thank you for your feedback. we will improve to do aleays better for our kind Guests.

10/10 – Uitstekend

Susan

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Alex - vice director op 19 okt 2023
Thank you for the great review

6/10 – Redelijk

EURENE

Reisde met een groep
Negatief: Voorzieningen
The staff was helpful. Room was tidy. It was an ok experience.
1 nacht verbleven in oktober 2023
Reactie van Alex vice director op 16 okt 2023
Thank you very much. We have also bigger rooms, you just have ti book a suite.

10/10 – Uitstekend

Michael

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel to Airport
Excellent location to Fiumicino airport. Clean and friendly. Safe location. Nice restaurant nearby. Always first choice when flying out of Fiumicino airport. Convenient shuttle service to the airport.
1 nacht verbleven in oktober 2023
Reactie van Alex - vice director op 6 okt 2023
We are very happy to hear that from our customers, thank you very much for the positive feedback, we always try our best to accommodate our guests’ needs so this is very rewarding for us to hear. Thank you

10/10 – Uitstekend

Carol

1 nacht verbleven in oktober 2023
Reactie van MAX op 31 okt 2023
Dear Sirs and madams thank you for your feedback. we will improve to do aleays better for our kind Guests.

10/10 – Uitstekend

Brad

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place to stay near the airport! Staff was very friendly and helpful!
1 nacht verbleven in september 2023
Reactie van MAX op 4 okt 2023
Dear Sirs thank you very much indeed for your kind feedback, Best Regards.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ótima opção se precisa estar perto do aeroporto
Para os nossos objetivos, serviu muito bem. Pretendíamos passar apenas uma noite para pegar um voo no dia seguinte. O atendimento foi excelente e assim que chegamos já organizaram um transfer para o dia seguinte. O quarto era espaçoso, confortável e limpo. A única coisa que posso dizer sobre a localização é que era bem perto do aeroporto e, por isso, foi uma ótima opção para mim.
1 nacht verbleven in september 2023
Reactie van MAX op 4 okt 2023
Dear Sirs thank you very much indeed for your kind feedback, Best Regards.

8/10 – Goed

Jacob B.

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in september 2023
Reactie van max op 28 sep 2023
thank you very much

10/10 – Uitstekend

Ray

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Max manager op 20 sep 2023
thank you very much

10/10 – Uitstekend

Dennis

Didn’t have any issues checking in transportation was arranged by hotel to airport it arrived promptly on time.
1 nacht verbleven in september 2023
Reactie van Max manager op 20 sep 2023
thank you very much, I am proud that you has been well.

8/10 – Goed

ANTONIO

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in augustus 2023
Reactie van Max op 13 sep 2023
thank you for your feedback

6/10 – Redelijk

Alicia

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Comfort kamer
Mal mantenimiento
La atención del personal excelente. Las instalaciones y mobiliario viejo y en mal estado. Sofá cama terrible, servibar no funciona.
1 nacht verbleven in september 2023
Reactie van Max manager op 13 sep 2023
no servibar because guest did not pay never it!! and after covid pandemy we closed it.hotel renoved in 2009 very moder furniture.sofà bed is clear that isn't a comfortable bed it is for 3 and 4 child. quadruple room, you have also a very comfortable king bed for 3 people!

10/10 – Uitstekend

Liberty

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to airport and has nearby restaurants. Spacious room with private parking. Locked gates make you feel safer. Staff were really nice and welcoming. Only downside was we should have gotten a second room key since door auto locks and there’s a chance you can be locked out if you forget the key that’s slotted to power the room.
1 nacht verbleven in augustus 2023
Reactie van Max manager op 13 sep 2023
thank you, for every emergency we have a phone mobile number 24 hours just call it!

4/10 – Matig

Tina

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Disappointing
Very disappointing. Floors were not clean. Cobwebs under counter. We got the suite and there was no place to sit. Bed horribly uncomfortable. Would not recommend.
1 nacht verbleven in juli 2023
Reactie van Max op 22 jul 2023
dear sirs40 meters suites with 2 large beds extralarge shower, suite superior i am not in accord with you also about cleanings i have checked it before check in!

8/10 – Goed

Lisa

1 nacht verbleven in juli 2023
Reactie van max op 8 aug 2023
thank you for your feedback

4/10 – Matig

Elizabeth TRACY

Zakenreiziger
Negatief: Staat van de accommodatie en faciliteiten
$240 CDN for a dumpy unit on the top floor, not elevator (just for baggage), in a dumpy part of town, crappy shower, doors that don't open fully, no services at all except transport to airport - 10 minute drive cost 20 EURO. I wouldn't recommend this place to anyone, ever.
1 nacht verbleven in juli 2023
Reactie van Max op 22 jul 2023
dear sir one large suite for 4 people is very cheap at this rate in Fiumicino in High season!, extra large shower is inside no doors! you are not right! 2 meters for one meters extra large shower! elevator is for people! for the guests! and 20 euro for 4 people with luggages 4x4 25kg each is a very gift!!!!!!!!!!!!!!!!!taxi costs outside about 80.00 euro!! for one transport to the airport!

4/10 – Matig

Jacob

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
My husband and I stayed on the 3rd floor in one of the older rooms. It was spacious-meant for a bigger family however the ceiling was slanted and we hit our heads a few times getting out of bed. It had a queen sized bed, sofa, and two twin beds with a little kitchenette. The beds were very stiff and the springs could be felt when laying on it. The bathroom was fairly small. The shower head could not be adjusted, it didn’t drain well and the doors didn’t close completely. We had to keep turning the shower off to keep it from overflowing while taking a shower.The sink in the bathroom had a leak only when you turned it on. One of the ceiling light shades was broken and couldn’t be closed completely.
1 nacht verbleven in juli 2023
Reactie van max op 22 jul 2023
we are sorry but that was the only room the last we have available, we will renove it as soon as possible but we have only one like that and it was for your reservation at last minute after an airport strike!

8/10 – Goed

Teresa, Tarentum

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
1 nacht verbleven in juni 2023
Reactie van max op 22 jul 2023
Dear Sirs/Madamesthank you very much for your kind feedback,

10/10 – Uitstekend

Andrei

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Perfect location nearby Airport, very friendly staff, good conditions
1 nacht verbleven in juni 2023
Reactie van max op 22 jul 2023
Dear Sirs/Madamesthank you very much for your kind feedback,

10/10 – Uitstekend

HuiBo, Mountain View

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very good location, nice hotel, friendly employees. Nice service. We are enjoyed very much !
1 nacht verbleven in juni 2023
Reactie van Max op 22 jul 2023
Dear Sirs/Madamesthank you very much for your kind feedback,

10/10 – Uitstekend

Melaney

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2023
Reactie van max op 19 jun 2023
thank you

6/10 – Redelijk

Susan

Reisde met familie
Positief: Personeel en service
The room was clean. The area around the hotel was dirty and very congested. We asked for a shuttle from the train station to the hotel but didn’t realize that we needed to make arrangements 24 hours in advance. We wanted to use the shuttle to the airport- the description said that shuttle was provided- it wasn’t. I was told it would be $10 euro per person. A taxi was $7.40 euro and the “free” shuttle should have been $40 euro. Not very convenient. No restaurant or bar at the hotel, no coffee in the room. We had to walk to the gas station for morning coffee. About 2 blocks.
1 nacht verbleven in juni 2023
Reactie van Max Manager op 10 jun 2023
We have shuttle service on request euro 20 per trip 2 people with luggages.available during day.we have 3 restaurant at 20 meters far from the Hotel, one chinese, one sushy, one international one bar for breakfast and one poizzeria take away and on the place. Gas station is only far 100 meters, it is nearby the Hotel

6/10 – Redelijk

DANIELLE

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
This property was conveniently located to the airport. However, the Wi-Fi was nonexistent. Add the air conditioning did not work.
1 nacht verbleven in mei 2023
Reactie van Max Manager op 10 jun 2023
last week our connection wi fi was of duty due to work in progress on the street as you has been look with your eyes. it is not our fault.air conditioning was ok and running well but weather was cloudy and cold and it works starting from 23 degrees not under it.respect your planet! the earth.

6/10 – Redelijk

STEPHEN

Reisde met partner
Positief: Netheid
Negatief: Voorzieningen
Strange hot water system which was not ideal for guests
2 nachten verbleven in mei 2023
Reactie van Max op 18 mei 2023
Dear Sirs we have ready systems for hot water but it needs 20/30 seconds to be hot. it is for the safe energy consum.The earth before! respect your world.

8/10 – Goed

Traci

1 nacht verbleven in mei 2023
Reactie van Max Manager op 10 jun 2023
thank you

10/10 – Uitstekend

Gennaro

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly and helpful staff. Large, clean, and omfortable rooms.Secure parking. Short drive to the Airport.
1 nacht verbleven in april 2023
Reactie van Max Manager op 10 mei 2023
THANK YOU FOR YOUR KIND FEEDBACK.we will be very happy to host you next time for your next trip

2/10 – Ontzettend slecht

Ashley

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Booked the hotel as Expedia and hotel allow at 10:54pm when landing in rome. Hotel messaged me what my ETA was and I told them maybe 20 mins. Got there at 11:15pm doors locked. There was a phone number to call and employee will be there within 20 minutes. No one answers. Called multiple times. In Rome (after flying from Philadelphia) with luggage a female alone at 11:15pm to then walk around to find another hotel. Still no refund from Expedia or hotel. HORRIBLE.

6/10 – Redelijk

antonio

2 nachten verbleven in maart 2023
Reactie van max manager op 22 mrt 2023
thank you very much

6/10 – Redelijk

Rita

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Convenient to Fumicino airport.
1 nacht verbleven in maart 2023
Reactie van max manager op 22 mrt 2023
thank you very much

2/10 – Ontzettend slecht

Daniel, Bogota

Reisde met partner, Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Cercanía
1 nacht verbleven in februari 2023
Reactie van Max manager op 22 mrt 2023
your room was a 40 m suite, your shower was extra large en suite bathroom.your place was amazing, we cannot understand wath kind of feedback is your.?????????????

6/10 – Redelijk

Donald

Reisde met een groep
Positief: Netheid, personeel en service
Negatief: Voorzieningen
We booked this based on its proximity to the airport. Calling it a hotel is a stretch. Some basic rooms. Poor amenities. Coffee in the room? Multiple pillows? Tiny fridge? Microwave? None of the above. Facility was remodeled using the cheapest materials. The soap container was useless because1) it brokr off where it was gluedand 2) there was no soap to put in the container. Only tiny plastic packets (2). I needed both just to bathe. Less than a teaspoon per packet. We wont be returning
1 nacht verbleven in januari 2023
Reactie van max manager op 22 mrt 2023
Dear Sir about covid rules we cvannot put in the room any fridge, microwawe, coffe machine.multiple pillows in the wardrobe of the room.soap in the bathroom and amenities too.cheap rates at the momentyou could ask for a suite room with max services and cost.

10/10 – Uitstekend

SARRA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay!
Perfect! Clean and spacious.
1 nacht verbleven in januari 2023
Reactie van Max op 22 jan 2023
Thank you very much dear Guest

8/10 – Goed

Sandro

1 nacht verbleven in december 2022

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2022
Reactie van Max op 11 dec 2022
Dear Sir your roomwas a big, large Suite, two bedrooms, king bed, extra large show ed, free Wi-Fi. Why ?our Guess are 98% satisfied.

10/10 – Uitstekend

Eli

1 nacht verbleven in oktober 2022
Reactie van Max op 24 okt 2022
Dear Guest, thank you very much for your kind feedback.

8/10 – Goed

Monique

1 nacht verbleven in oktober 2022

10/10 – Uitstekend

IL HUNG

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
All look great except the shower room. Small things like soap holders and shower holders in the shower room should be checked or repaired.
1 nacht verbleven in september 2022
Reactie van Max op 5 okt 2022
Thank you very much we will repair promptly

10/10 – Uitstekend

JIHYUN

1 nacht verbleven in september 2022
Reactie van Max op 5 okt 2022
Thank you very much

8/10 – Goed

Philip

1 nacht verbleven in september 2022
Reactie van Max op 3 okt 2022
Thank you very much

10/10 – Uitstekend

Paolo

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very helpful hotel staff, clean and spacious room for 4 people, closeness to the airport.
1 nacht verbleven in augustus 2022
Reactie van Max op 26 aug 2022
Dear Guest, thank you very much.

8/10 – Goed

Nancy

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2022
Reactie van Max op 6 aug 2022
thank you very much for your kind and true feed back. best regards we are tryng to improve our business to excellent.