This place really let me down. I want to give them a good review but in hindsight I cannot. First off it says they offer shuttle service to the airport. It's a driver they call and you pay them cash, no big deal, but our flight arrived at 1:30 from the USA. The driver was told to be there at 1:30 even though we had to go through customs and all the other stuff. When we finally made it the driver was angry at us because he had to wait 2 hours. We over compensated even though this should not have fallen on us. If that was all I would've still given this place a great review, despite the very mediocre breakfast that was provided. The man who runs the place was very kind and accommodating, but when we checked out I received and email the next day saying he would have to charge us 100 euros for damages to the room, without a specific explanation. I called him on this and said there was damage to the wall next to the bathroom previous to our stay, and if he could clarify what he was accusing us of. Not to mention, we always exchanged emails in English, but this time he sent it in Italian. I felt this was very shady. I emailed him again, trying to give him the benefit that he made a simple mistake, but again zero response, despite his previous prompt responses. This left a sour taste in my mouth. Besides being a nice neighborhood with a nice cafe and walking distance of the Vatican, it's better to find something closer to central Rome, ubers got expensive.
