Vind je ideale hotel in Rous Lench

'Relaxing atmosphere and a cracking breakfast'

'Not the cleanest Nothing to hang towels on 1 hand wash and 1 small tube of hair and body wash even though 2 of us were staying in the room. Extremely hot night but no fan provided I accidentally left my charger, contacted the property who said they did have it, took my home details and said they would send it. Waited over a week, messaged the property again, was ignored. Messaged again and still was ignored. Not the best customer service either. Breakfast was delicious and the young man who...

'goed inorde '

'nice and original location, the room very clean and big enough. Food and beverages bit pricey, but I guess England is expensive ....'

'Situated in beautiful countryside a very nice hotel. The adjacent Indian-Hymalayan restaurant is also to be recommended! '

'The staff were absolutely lovely'

'Heel aardig hotel, bediening personeel is heel erg vriendelijk en de keuken is uit de kunst. Het hotel geeft een warme uitstraling . Wat er verder te zien is in de omgeving weten we niet omdat we er te kort voor aanwezig waren (1 nacht). De kamers zijn in orde en netjes. Iedereen is vriendelijk en behulpzaam ook de mensen uit de omgeving buiten het hotel. Kan niet beter.'

'Check in could be improved. Arrived to a busy pub with customers waiting for service at the bar and no designated check in desk. Several staff just walked past us with our bags and no one acknowledged we were trying to check in for several minutes. The room was okay but not as shown on our booking confirmation - it was an attic room with very steep stairs and a not very safe landing area outside the door. The bathroom had been shoehorned in under a sloping ceiling - there was no shower, just...

'Everything good. Only minor issues were the shower had no hooks or shelves to put shampoo or shower gel or flanels/scrubbing. And the cooling fan in our room was super noisy, so couldn't be used. As I say, minor.'

'Stunning building but the maintenance of it lets it down. The hostess at breakfast was very friendly and helpful, but the service itself was chaotic. They should be serving barista made drinks with breakfast rather than having queues at an instant machine. Some people were ordering from menus, others weren’t. The staff seemed very stressed. The room was basic but ok value for money. The spa treatment was the highlight'

'Like at most HIE hotels it was a pleasant stay. The staff made the effort dressing up Halloween style today. That made breakfast feisty. Room and shower were great. Restaurant and breakfast functional and more than exceptional for those who don't want to go out. '

'Gewoon een hotel. Niet meer niet minder. Niks gezellig. Ontbijt was buffet, was in orde. Kamer was proper. Badkamer ruim. Maar matras was verschrikkelijk. Ook het zetelbed voor de kids lag oncomfortabel. '

'This was second visit and delighted with room, food, location and staff!'

'Very clean in all areas. Friendly staff and lovely food.'

'Beautiful property, friendly and helpful staff, food in the restaurant is excellent.'