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Beoordelingen van Holiday Lodge Salem,OR

2 out of 5
Holiday Lodge Salem,OR
1400 Hawthorne Ave NE, Salem, OR

Beoordelingen

3,8
Gastenscore: 10 - Uitstekend. 47 van 544 beoordelingen" "
Gastenscore: 8 - Goed. 34 van 544 beoordelingen" "
Gastenscore: 6 - Redelijk. 48 van 544 beoordelingen" "
Gastenscore: 4 - Matig. 89 van 544 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 326 van 544 beoordelingen" "

4,0/10

Netheid

5,4/10

Personeel en service

3,2/10

Voorzieningen

3,6/10

Staat van de accommodatie en faciliteiten

4,0/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Vesna

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property is very convinient because it is almost on Highway 5. For one night was ok. No coffee maker, microvave is glued on the fridge, but no way you can plug in outlet. The bathroom sink was plugged. We brush tooths over the tub.
1 nacht verbleven in mei 2024

2/10 – Ontzettend slecht

Martin, Sherwood

Zakenreiziger
Negatief: Personeel en service
I was refused a stay after prepaying through Expedia. That is a fact. The systems per the manager were down and thus he claimed he could not see or honor the reservation and this I could not room. Somehow though the person before me was able to get a room. The manager was not nice when I asked how I get my money back - I got a shrug and a message of it was on me to figure it out. I had to find another place to stay.
1 nacht verbleven in maart 2023

10/10 – Uitstekend

Hernan Chavez

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in maart 2024

2/10 – Ontzettend slecht

Trevor

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The entire room was visibly dirty and absolutely reeled of cigarettes even though it was a non smoking room. It was an uncomfortable bed and even though it was a king sized mattress, they only provided 3 very small pillows. The sheets were thin and uncomfortable as well.
1 nacht verbleven in maart 2024

4/10 – Matig

Rachel

Reisde met huisdieren, Reisde met partner
Negatief: Netheid, staat van de accommodatie en faciliteiten
What I liked a lot was the staff. We had a good experience with them at all times and hours of the day and night. There was absolutely no cleanliness, the bathroom door had been kicked in and not repaired, splatters of who knows what all over the walls, holes in the walls, food all over the floor, cigarette burns in the linens, found a knee high stocking by the tv, tv didn’t work (my boyfriend fixed it for us to be able to use it), the nightlife was excessive and dangerous. Police action all night long. However, check in was flawless. I believe he was the owner. He gave us a price break because of the tv. The night shift answered our calls promptly and was a big help to our questions. We also left an item behind after checking out and we were helped to retrieve it right away.
1 nacht verbleven in maart 2024

2/10 – Ontzettend slecht

Fran

Reisde met partner
Negatief: Netheid, staat van de accommodatie en faciliteiten
not a good neighborhood felt unsafe to leave the vehicle
1 nacht verbleven in maart 2024

2/10 – Ontzettend slecht

Angela

2 nachten verbleven in maart 2024

2/10 – Ontzettend slecht

Michael

Negatief: Netheid, staat van de accommodatie en faciliteiten
Already knew we shouldn’t expect much but what is minimally expected is clean sheets and clean bedding and clean towels. None of these were reality though the towels look like they were used and just refolded there was hair and pubic hair on the toilet only about 1/3 of a roll of toilet paper, but the worst of it was actually blood on the sheets, which means the bed wasn’t torn down and remade from the previous guest. The area around this place has a huge homeless problem as well making it unsafe. I wouldn’t recommend this place at even half the cost of $70 a night
1 nacht verbleven in februari 2024

4/10 – Matig

gordon

Negatief: Netheid, staat van de accommodatie en faciliteiten
Not a great bargain. The room was not overly clean. It had lots of good plug-ins for phone, etc but no furniture to put them on. Not even a water glass was provided, although there was soap, tp, and shampoo. The guy at the desk was friendly and all and did accomodate our last minute request for a first floor room. Still, overall, I would think twice before staying there again.

10/10 – Uitstekend

Latoya

Positief: Personeel en service
1 nacht verbleven in februari 2024

2/10 – Ontzettend slecht

Michelle

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I have never stayed at a place where there was no blanket. I can understand no lamps but there wasn't a trash can, there was only a sheet and very thin top cover. It took at least 5 minutes for hot water in the shower. The deadbolt wouldn't lock. He wouldn't give me a receipt, and was very annoyed when I called for the Wi-Fi password and had a hard time understanding him, he got frustrated and angry. There were several homeless around and I felt unsafe with the door not locking better. Pay the extra $10 and stay at a better place....
1 nacht verbleven in februari 2024

8/10 – Goed

Bertha

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Its close to busy area shopping malls
2 nachten verbleven in februari 2024

8/10 – Goed

Kent

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Good prices
1 nacht verbleven in februari 2024

2/10 – Ontzettend slecht

Lorrie

Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I got the room for $59 a night for a Friday and Saturday night good deal but needed to stay an extra day an was charged $73 for Sunday. The add was for a king size bed an it most definitely was not a king I took pictures of all of it . The floor hadn't been vacuumed. The toilet was dirty around the outside . The air conditioner/heater was blowing dust no filter and looked like it hadn't been cleaned in quit a while. Was told was not allowed to have a guest at any time. I wiped everything down with a wet cleaning wipe and it was black by the time I was done just so I could bout my stuff on the dresser
2 nachten verbleven in januari 2024

2/10 – Ontzettend slecht

Angel

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Dirty
1 nacht verbleven in januari 2024

4/10 – Matig

Justin

Negatief: Netheid, staat van de accommodatie en faciliteiten
Room ok except for graffiti, and fire alarm chirping all night. Still waiting for my deposit back . Was told it would be returned an hour after check out time. And I was completely out by 9 am
2 nachten verbleven in januari 2024

2/10 – Ontzettend slecht

Samuel, Los Angeles

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten

6/10 – Redelijk

Traven

Reisde met partner
Negatief: Netheid, voorzieningen
The room is trashed and the floors are hard and its carpet it’s not a hard rug carpet it’s a soft and it’s so dirty it’s cracking hard and the bathroom drain is full of hair far back and over fills in tub and there is no drawers in dresser at all fridge broke and fridge and microwave shock you when u touch it the only thing good is that the guy that checked me in we did kinda hit it off bad at first because I didn’t realize there was a deposit and I need a refund and I had to go through app for it but I explained I am homeless and my mom gave me money for a hotel for thanksgiving and I had no other money and he waived my hotel fee he is a great worker but the clean crew aren’t cleaning the rooms at all
1 nacht verbleven in november 2023

10/10 – Uitstekend

Adam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Crystal's awesome
It wasn't all right trip the people that checked me in need to work on their game but the gal working at night Man she is awesome big props to Crystal she rocks.
1 nacht verbleven in oktober 2023

2/10 – Ontzettend slecht

Mary

Reisde met een groep
Negatief: Staat van de accommodatie en faciliteiten
wish 0 stars was available! This is the absolutely the worst hotel EVER!! I booked through Expedia, when I arrived I was told there was a 100 deposit due. Went to have dinner and came back to watch some tv, no remote. Front desk girl through it to the room 45 mins later. The remote did not work the tv. I spend the next few mins trying to find channels. I walked back down the the lobby and told the receptionist no channels were coming in! She laughs then says oh the cable guy will be here Tuesday, the cable was t working at this time! Then the room itself!! The floors were extremely dirty, like it hasn’t seen a vacuum since 1999! Horribly done patches on all walls! Floors are also sticky. Customer service is non/existent, very rude, will straight up up lie to your face. I called Expedia to refund my room. I checked out faster then I checked in! Hotel manager “rejected my refund” request from Expedia, because I was there for 2 hours. What a joke!
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Eric

Positief: Netheid, personeel en service
1 nacht verbleven in oktober 2023

8/10 – Goed

Michael

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was just as it was shown on the website. I enjoyed my stay and would recommend it to friends and family
1 nacht verbleven in september 2023

2/10 – Ontzettend slecht

Rosaura

No me dieron un buen servicio
1 nacht verbleven in oktober 2023

2/10 – Ontzettend slecht

christopher

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wasn’t able to check in staff wasn’t present place was dirtiest I’ve ever seen
1 nacht verbleven in september 2023

2/10 – Ontzettend slecht

Briana

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is not a real hotel!! Do not stay here!! It is used just for drugs and a place for a lady of the night to work (if you know what i mean)! If you book online you will not get a refund! My fiancé and I had to run away from this hotel! We saw a lady when we pulled up doing the same thing! The front desk girl said this happens every day! Don't stay here!! It is not safe!! I can't stress this enough, it is not safe.
1 nacht verbleven in september 2023

2/10 – Ontzettend slecht

David D

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2023

4/10 – Matig

vikki

1 nacht verbleven in september 2023

2/10 – Ontzettend slecht

Jennifer Marie

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My room was broken into after being gone only 2 hours. It did not have a garbage can or towels for after I showered. The bed had dirty sheets and one side was so used it had a big dip I kept ending up in. They did not have another room to move me too. This was an awful experience.
1 nacht verbleven in september 2023

2/10 – Ontzettend slecht

John

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
When I arrived, the woman at the desk was inebriated and was all over the place being very rude. First room was , had not been cleaned, went down and told her, she said bull, so she went up to see. Now I get another, very untidy, only one towel, tv did not work, trash on floor. Went back down, woman said.. go to dinner when you get back, tv will work and more towels you willbe happy. Came back 1.5 hours later. Nothing was done. Went to sleep. When I checked out, the man at desk was very slow at giving me my cash deposit because he said I did not apply deposit. Finally he gave it to me. I am so mad I could spit. Never again !
1 nacht verbleven in september 2023

10/10 – Uitstekend

Kierstyn

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
What i didnt like about my first night is that the tv didnt work
1 nacht verbleven in augustus 2023

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger, Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Book a king get a double
The check in process is horrible and takes so much time. You would think that you are buying the place. Our booking said it was a king size bed but it's only a double. This seems like fraud. They couldn't take my credit card for the mandatory one hundred dollar deposit so I had to use cash. The maintenance is really bad and everything is very dirty, Except the sheets and bedding do seem to be clean. No kleenex and only a partial roll of toilet paper.
1 nacht verbleven in augustus 2023

2/10 – Ontzettend slecht

Jeanne-Marie A

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
WORST STAY EVER
THIS IS NOT A HOTEL THAT YOU GUYS SHOULD BE ADVERTISING. 1. The key card would not work to open the door 2. That first room only had one queen bed and I needed to. 3. The second room had to clean beds in it unfortunately the room was not clean. The floors were sticky and there was still defecation in the toilet. I was also told by the hotel employee that sometimes the refrigerator works and sometimes it doesn't, sometimes the TV works and sometimes it doesn't. In general it was the worst hotel experience I have ever ever had
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Yesenia

1 nacht verbleven in augustus 2023

4/10 – Matig

Stefany

Reisde met huisdieren, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Too many wrongs to list.
1 nacht verbleven in augustus 2023

2/10 – Ontzettend slecht

Brandie

1 nacht verbleven in juli 2023

4/10 – Matig

Madison

Negatief: Netheid, staat van de accommodatie en faciliteiten
Room was super dirty. Looked like it wasn’t even vacuumed between bookings. Area seemed very sketchy and loud.

2/10 – Ontzettend slecht

John

Zakenreiziger, Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was the worst motel room we've ever stayed in. The air conditioner was so loud we couldn't sleep, but if we turned it off, we were too hot. No hangers, No trash can, No chair for the desk, no TV, a microwave, but no refrigerator. We were booked for 7 nights. We checked out the next morning.
8 nachten verbleven in juli 2023

2/10 – Ontzettend slecht

Scott

Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I booked on Expedia. The booking said there would be a $50 deposit. When I got there, they said the deposit was $100. Expedia also said I could have up to 3 guests. When I got there, I had to sign a piece of paper that said I could have 0 guests (due to covid). At check in, no one was allowed inside. I had to wait outside in the heat. The room smelled like an ash tray. The smell was on me and my suitcase after being in there for a couple hours. My friend commented that I stunk and rolled down the windows of her car after she picked me up. The room looked heavily stained. The pictures on the booking were a lie. There were no table lights, no tv, it looked like they had been stolen (cords still plugged in to the wall). There was a mirror facing the bathroom. I suspected a camera was hiding behind it. That’s the feeling I got. I made sure not to be naked in front of it. I booked 3 nights, but only stayed the first night. After that I crashed on someone’s couch. I can’t believe I wasted money on this place. I would not stay again and would not recommend it to anyone.
3 nachten verbleven in juli 2023

2/10 – Ontzettend slecht

Michael

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Was not happy when I showed up at 7pm my room was still not ready or clean
1 nacht verbleven in juli 2023

2/10 – Ontzettend slecht

Michelle

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Moveable toilet, broken smoke alarm, continual water leak in tub faucet; no tv and no phone
1 nacht verbleven in juli 2023

2/10 – Ontzettend slecht

Desire

Reisde met een groep, Zakenreiziger
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff were unhelpful and unprofessional. Computer system was down and once it came back on to get me checked in it was slow and the staff had no idea what they were doing, I got handed another guest’s ID. Upon entering the room it was dirty, the carpet was unclean and coming off the ground. The bathroom sink did not work, there was a leaky faucet with water all over the bathroom, screws and debris from who knows what scattered everywhere. Instantly left the room and requested a refund and my deposit back. They “do not do refunds” and did not issue a refund, however my security deposit was voided. Terrible experience.
1 nacht verbleven in juli 2023

2/10 – Ontzettend slecht

Payton

Reisde met een groep
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Semen stains everywhere, crumbs and trash in room, could not understand what Person in front was saying due to the thick bullet proof glass and him talking 5 feet away from me, I walked in the room and immediately left and got another hotel

2/10 – Ontzettend slecht

Amelia

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lots of people smoking around the property.
1 nacht verbleven in juli 2023

4/10 – Matig

Patrick

1 nacht verbleven in juli 2023

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Don't even think about staying here!
Blood stains on the sheets, floor was not vaccumed, Smelled like cigarettes, daughter did not want to go into the shower, sheets were dirty, No amenities like tv, microwave, refrigerator.
1 nacht verbleven in juli 2023

2/10 – Ontzettend slecht

Carlos

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Absolutely horrible place to stay. Immediately wanted a refund, but it was not given.
1 nacht verbleven in juni 2023

2/10 – Ontzettend slecht

Nelly M

2 nachten verbleven in juni 2023

2/10 – Ontzettend slecht

Marcos

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
I was change room 2 times. First had dirty sheet an comforter, no tv. Second in addition of first, didn’t have hot water. And third room dirty carpet, no tv and very noisy. I don’t have experience like this.
3 nachten verbleven in juni 2023

2/10 – Ontzettend slecht

MARK

Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Don’t stay here, dirty, coffee and blood on walls. Carpet is dirty and room was not cleaned before our stay. Had clean sheets. Drug dealer in parking lot. No tv no cable no Wi-Fi. Didn’t have a garbage can in room. Didn’t have a chair in room. They wouldn’t give money back on room if you paid on line. Front desk is terrible. Supper 8 motel next door has been converted into a homeless camp, so homeless walking around area. No coffee machine. They want $ 100.00 deposit for this gross property. Good luck if you stay here.
1 nacht verbleven in juni 2023

2/10 – Ontzettend slecht

Shauna

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This was by far the WORST hotel we have ever stayed at. The room was dirty, the bathroom had hair all over it. The tub drain did NOT drain, the sink had a ball of hair in it. They only gave us 1 towel knowing there were 2 people, no wash clothes and 1 hand towel. The noise during the night was ridiculous with partying tweakers. I do not recommend staying at this hotel!!!!
1 nacht verbleven in juni 2023