Exterieur

Beoordelingen van La Quinta Inn & Suites by Wyndham San Antonio Riverwalk

3 out of 5

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 1070 van 2627 beoordelingen" "
Gastenscore: 8 - Goed. 573 van 2627 beoordelingen" "
Gastenscore: 6 - Redelijk. 446 van 2627 beoordelingen" "
Gastenscore: 4 - Matig. 269 van 2627 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 269 van 2627 beoordelingen" "

7,6/10

Netheid

8,0/10

Personeel en service

7,6/10

Voorzieningen

7,4/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Justin

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Super net hotel , prima ligging ,loop afstand riverwalk , ontbijt ook goed !!!
2 nachten verbleven in april 2022
Reactie van AC op 7 jun 2022
Thank you for the perfect score!

10/10 – Uitstekend

Daniel

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
First time staying here in San Antonio book in the last minute and I was glad I did it was a wonderful stay rooms where clean and for so much going on that weekend it was quiet I will definitely be staying here on my next trip back
1 nacht verbleven in april 2024

10/10 – Uitstekend

Bonnie

The rooms were spotless and the breakfast was fresh with a nice variety.
2 nachten verbleven in april 2024
Reactie van Ashley op 5 mei 2024
Thank you for your recent stay with La Quinta Inns & Suites by Wyndham - San Antonio Riverwalk and for taking the time to review the hotel. We appreciate the outstanding review, and your kind comments. We are exceedingly happy that you enjoyed your stay with us, and we can't wait see you on your next visit to the San Antonio Riverwalk!

10/10 – Uitstekend

Olivia

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Clean and tidy, comfortable room
1 nacht verbleven in april 2024
Reactie van Ashley op 5 mei 2024
Thank you for your recent stay with La Quinta Inns & Suites by Wyndham - San Antonio Riverwalk and for taking the time to review the hotel. We appreciate the outstanding review, and your kind comments. We are exceedingly happy that you enjoyed your stay with us, and we can't wait see you on your next visit to the San Antonio Riverwalk!

8/10 – Goed

Lisa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice staff and exactly what we needed
3 nachten verbleven in april 2024
Reactie van Ashley op 5 mei 2024
Thank you for the outstanding review of your recent stay at La Quinta Inn San Antonio Riverwalk. I will be sure to share your kind comments with the staff as they love receiving feedback. We cannot wait to have you back as our guest and continue to "wow" you.

10/10 – Uitstekend

NetNet

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It’s near to every thing!
2 nachten verbleven in april 2024
Reactie van Ashley op 5 mei 2024
Thank you for taking the time to post about your recent stay with us at La Quinta Inn and Suites San Antonio Riverwalk. I am so happy to hear you enjoyed your stay with us and our proximity to the Riverwalk. We hope to see you on your next visit to San Antonio.

4/10 – Matig

Maria

Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Ryan Johnson, General Manager op 3 mei 2024
Maria,Thank you for your review. I am sorry to see that things did not go great with your stay. If you could provide us with any feedback about any problems or issues you had that would be helpful as we are always looking for ways to improve.

10/10 – Uitstekend

Antonette

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Need to upgrade free breakfast tho
3 nachten verbleven in april 2024
Reactie van Ashley op 5 mei 2024
Thank you for choosing to stay with us at La Quinta Inns & Suites by Wyndham – San Antonio Riverwalk. We are happy to hear that you enjoyed your stay with us. I will be sure to pass your suggestion along to our executive team as we try to improve the guest experience with every stay. We hope to see you back real soon!

4/10 – Matig

Marina

Reisde met familie
Negatief: Voorzieningen
River walk
4 nachten verbleven in april 2024
Reactie van Ashley op 5 mei 2024
We are sorry to see you did not enjoy your stay with us. I would like to speak with your further regarding your stay. Please contact me directly at the hotel. Thank you!

6/10 – Redelijk

Stacie

Reisde met familie
Positief: Voorzieningen
I felt the lobby was nice but it was deceiving to the room. The furniture was old and chipped and the toilet and bathtub were nasty. Never got room service. Would not stay here again
Reactie van Ashley op 5 mei 2024
Thank you for your review. We truly regret that the accommodations were not what you had expected. Your opinion and satisfaction are very important to us, and we are very sorry we were unable to meet your expectations. We continually try to do our very best for all of our guests.

10/10 – Uitstekend

Linda

The price for parking
2 nachten verbleven in april 2024
Reactie van Ashley op 4 mei 2024
I am glad to hear you enjoyed your accommodations! However, I am sorry for the confusion on the hotel parking policy. It is not standard for our brand, but it is mandated by the city to have only paid parking on-site due to our location. That said, we do try to keep our overnight guest prices competitive with our neighbors and try to add value by offering premium privileges like unlimited in & out and free extended parking to 3PM. Even so, I will be sure to confirm with our desk staff and our listings that the correct information is being relayed to any future guests. Thank you for being our guest, and I hope you will choose to stay with us on your next visit to the San Antonio Riverwalk.

10/10 – Uitstekend

Anil

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed overnight with two kids and the deluxe family suite was the perfect choice. Check-in and check-out was very easy and smooth. We got a great deal too. The option to let you park/come in or out anytime until 3 pm even you check out was great. The complimentary breakfast was good and had lots of options, although some of them could have been more palatable to my taste. The location is perfect within walking distance of the Riverwalk and all the fun. Would stay there again if I visited San Antonio.
1 nacht verbleven in april 2024
Reactie van Ashley op 4 mei 2024
Thanks for the great feedback! We’re so glad you had such a wonderful stay with us at La Quinta Inn & Suites San Antonio Riverwalk. I will be sure to share your kind comments with the team, they love hearing when they receive positive feedback. We hope to see you again soon!

10/10 – Uitstekend

Kim

Reisde met een groep
Room an had a musty odor. Like filter needed to be changed called room service they came and sprayed febreeze
1 nacht verbleven in april 2024
Reactie van Ashley op 4 mei 2024
Thank you for your review and for your recent stay. We are happy that you had a great stay overall. I will work with my staff to address the odor issue that you encountered. It is our goal to make sure all of our guests have an enjoyable stay. We hope that you stay with us again when you return to the San Antonio Riverwalk.

10/10 – Uitstekend

Heriberto

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice and friendly people clean and enjoyable walking distance to the river walk
1 nacht verbleven in april 2024
Reactie van Ashley op 4 mei 2024
Thank you for your recent stay with La Quinta Inns & Suites by Wyndham - San Antonio Riverwalk and for taking the time to review the hotel. We appreciate the outstanding review, and your kind comments. We are exceedingly happy that you enjoyed your stay with us, and we can't wait see you on your next visit to the San Antonio Riverwalk!

10/10 – Uitstekend

Jonathan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good
2 nachten verbleven in april 2024
Reactie van Ashley op 4 mei 2024
Thank you for your outstanding review of the hotel! I'm happy to hear that you enjoyed your accommodations, and we hope to see you again very soon at La Quinta Inn & Suites San Antonio Riverwalk!

10/10 – Uitstekend

Manuel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Buen hotel recomendable
1 nacht verbleven in april 2024
Reactie van Ashley op 4 mei 2024
Gracias por la excelente reseña de su reciente estadía en La Quinta Inn San Antonio Riverwalk. Me aseguraré de compartir sus amables comentarios con el personal, ya que les encanta recibir comentarios. Estamos ansiosos por tenerlos de regreso como nuestros invitados y continuar "sorprendiéndolos".

6/10 – Redelijk

Crystal

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Unfortunately, we found bed bugs in the first room we were given. The assistant manager was very understanding, did what he could to make up for the problem. Was given points for a free night at any of the Wyndham hotels. We did give it another shot and asked for another room. Didn’t find bed bugs but just like the first, it had a weird smell, linen had stains, and toilet was dirty. Had it not been a busy weekend in the area and there been more availability at other hotels, we would have left. However, we made do. I was grateful for the assistant manager in his efforts to make it right.
2 nachten verbleven in april 2024
Reactie van Ashley op 4 mei 2024
Thank you for your recent stay and taking the time to review the hotel. I truly am sorry to hear about the issues that you have experienced. I have shared your comments with our pest control company for immediate attention, so we can better prevent this from happening in the future. In addition, we will share your review with our room attendant staff to ensure improvements are made. I have refunded you one night's room and tax for the inconvenience and trouble. We very much appreciate your business and thank you for staying with us.

10/10 – Uitstekend

Jamie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Wonderful
3 nachten verbleven in april 2024
Reactie van Ashley op 4 mei 2024
Thank you for your outstanding review of the hotel! I'm happy to hear that you enjoyed your accommodations, and we hope to see you again very soon at La Quinta Inn & Suites San Antonio Riverwalk!

6/10 – Redelijk

Ruben, Buda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Ashley op 4 mei 2024
We are glad to see you enjoyed our property. However, we are also saddened to hear your stay with us wasn't a perfect 5. Service is something we take quite seriously, and we'd like to better understand what happened during your stay. Would you mind contacting management at the property directly so we may discuss with you personally your stay? We appreciate your feedback and hope to hear from you soon!

6/10 – Redelijk

Ciera

Positief: Personeel en service
Rooms are a little outdated and dirty. The hotel lobby and breakfast are very nice though. Great walkable area for shopping and the Riverwalk.
1 nacht verbleven in april 2024
Reactie van Ashley op 4 mei 2024
Thank you for the opportunity to respond to your concerns. We are very sorry to hear that your stay at the hotel was not up to par. We will share your review with our room attendant staff to ensure improvements are made. We very much appreciate your business and thank you for staying with us.

2/10 – Ontzettend slecht

Valorie

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Ryan Johnson, General Manager op 3 mei 2024
Valorie,Thank you for your review. I am sorry to see you didn't enjoy your stay with us. If you could let us know if there were any issues with your stay as we are always looking for ways to improve.Thank you,

8/10 – Goed

Ana

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good
3 nachten verbleven in april 2024
Reactie van Ashley op 5 mei 2024
Thank you for your outstanding review of the hotel! I'm happy to hear that you enjoyed your accommodations, and we hope to see you again very soon at La Quinta Inn & Suites San Antonio Riverwalk!

10/10 – Uitstekend

Kenneth

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff were very friendly, decently clean. Breakfast was very good with many options.
3 nachten verbleven in april 2024
Reactie van Ashley op 27 apr 2024
Thank you for your recent stay with La Quinta Inns & Suites by Wyndham - San Antonio Riverwalk and for taking the time to review the hotel. We appreciate the outstanding review, and your kind comments. We are exceedingly happy that you enjoyed your stay with us, and we can't wait see you on your next visit to the San Antonio Riverwalk!

8/10 – Goed

Zachary, Arvada

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel was clean, safe, and comfortable. The beds were pretty small, the parking was expensive, and the breakfast did not have any fruit. The location was great and walking distance to plenty of sights. It fit the bill for us for our weekend stay.
3 nachten verbleven in april 2024
Reactie van Ashley op 27 apr 2024
Thank you for your excellent review and for your recent stay, Zachary! We are happy that you had a good stay overall. Please accept our apology for not adequately stocking our breakfast bar. I know how frustrating that must have been. Since your visit we have re-evaluated our inventory levels to ensure guests arrive to a fully stocked breakfast bar. We hope to see you the next time you visit the San Antonio Riverwalk!

8/10 – Goed

Daniel

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Air conditioner was not working. They were quick to move us.
2 nachten verbleven in april 2024
Reactie van Ryan Johnson, General Manager op 22 apr 2024
Daniel,Thank you for your review. I am glad we were quickly able to get you moved when there was an issue with the AC in your room. We hope to see you again soon.

8/10 – Goed

Carlos

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was great, just the parking needs to be secured.
2 nachten verbleven in april 2024
Reactie van Ryan Johnson, General Manager op 22 apr 2024
Carlos,Thank you for your response. We have overnight security that patrols the parking lot every night in addition to our valets who also patrol the lot.

10/10 – Uitstekend

Lisa

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was a trip for the books!! Our anniversary was amazing with the help of Jonathan, La Quinta staff! He went above and beyond to ensure our anniversary was recognized and celebrated!! We will be back!!
2 nachten verbleven in april 2024
Reactie van Ryan Johnson, General Manager op 22 apr 2024
Lisa,Thank you for the great review and nice comments about Jonathan. We will be sure he sees this review.

8/10 – Goed

Richard

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Service was good need cleaner bathroom toilet didn't flush very well
2 nachten verbleven in april 2024
Reactie van Ashley op 22 apr 2024
Thank you for taking the time to post about your recent stay with us. I am so happy to hear that you enjoyed our attitude of service! However, I am concerned about your comments regarding the toilet. I will be reviewing with my maintenance staff to confirm the toilet is in proper form, if not we will be repairing it immediately. If you have any further concerns, please reach out to management directly at the hotel.

4/10 – Matig

Deepika

Positief: Netheid
Negatief: Personeel en service
There is NO WATER available to drink in the rooms. Also parking is paid which wasn’t informed earlier at the time of booking. Food in breakfast so also ok. Not worthful
1 nacht verbleven in april 2024
Reactie van Ashley op 22 apr 2024
Thank you for taking the time to let us know how we are doing. I am glad to hear you generally enjoyed our hotel. However, I am sorry for the confusion on the hotel parking policy. It is not standard for our brand, but it is mandated by the city to have only paid parking on-site due to our location. It is listed online on the full listing rather than the quick view usually under "Hotel Info" or "Hotel Amenities". That said, we do try to keep our overnight guest prices competitive with our neighbors and try to add value by offering premium privileges like unlimited in & out and free extended parking to 3PM. Even so, I will be sure to confirm with our desk staff and our listings that the correct information is being relayed to any future guests. Thank you for being our guest, and I hope you will choose to stay with us on your next visit to the San Antonio Riverwalk.

6/10 – Redelijk

Sally

Zakenreiziger, Reisde met partner
Positief: Voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Online said no parking fees, NOT So! We were put into old room showing wear and tear , seemed like a handicapped facility, we are in our 80's but very able. Bathtub was especially challanging with old fixtures. Key to door required several tries Spots on carpet
2 nachten verbleven in april 2024
Reactie van Ashley op 22 apr 2024
Thank you for your recent stay and taking the time to review the hotel. I truly am sorry to hear about the multiple issues that you experienced. I have shared your comments with my maintenance team for immediate attention. I hope in the future, you will choose to stay with us, as we make necessary improvements where needed.

10/10 – Uitstekend

Chari

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
So close to the convention center!
1 nacht verbleven in april 2024
Reactie van Ashley op 17 apr 2024
Thank you for taking the time to post about your stay with us at La Quinta Inn and Suites Riverwalk. We are happy to see that you enjoyed your stay with us and our proximity to local restaurants and The Henry B. Gonzalez Convention Center. We hope to see you on your next visit to San Antonio

8/10 – Goed

Sirly

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Ashley op 17 apr 2024
Thank you for taking the time to post a review of your stay with La Quinta San Antonio Riverwalk! We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip to San Antonio.

10/10 – Uitstekend

Linda B, Belton

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Ashley op 17 apr 2024
Thank you for your outstanding review of the hotel! I'm happy to hear that you enjoyed your accommodations, and we hope to see you again very soon at La Quinta Inn & Suites San Antonio Riverwalk!

10/10 – Uitstekend

Branko

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Ashley op 15 apr 2024
Thank you for your outstanding review of the hotel! I'm happy to hear that you enjoyed your accommodations, and we hope to see you again very soon at La Quinta Inn & Suites San Antonio Riverwalk!

10/10 – Uitstekend

Mark

1 nacht verbleven in april 2024
Reactie van Ashley op 5 mei 2024
Thank you for your outstanding review of the hotel! I'm happy to hear that you enjoyed your accommodations, and we hope to see you again very soon at La Quinta Inn & Suites San Antonio Riverwalk!

8/10 – Goed

Lynda

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Most affordable parking.
2 nachten verbleven in april 2024
Reactie van Ashley op 15 apr 2024
Thank you for taking the time to post on your recent stay with us. I am so happy to hear you enjoyed your stay and our parking accommodations. We work hard to bring the greatest value we can in the services and amenities we provide. We look forward to having you back as our guest and hope to see you soon!

10/10 – Uitstekend

Vicky

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean
1 nacht verbleven in april 2024
Reactie van Ashley op 12 apr 2024
Thank you for your outstanding review of the hotel! I'm happy to hear that you enjoyed your accommodations, and we hope to see you again very soon at La Quinta Inn & Suites San Antonio Riverwalk!

4/10 – Matig

EMILIO

Zakenreiziger, Reisde met partner
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
It is getting old. Need renovation.
1 nacht verbleven in april 2024
Reactie van Ashley op 12 apr 2024
Thank you for your review. We truly regret that the accommodations were not what you had expected. Your opinion and satisfaction are very important to us, and we are very sorry we were unable to meet your expectations. We continually try to do our very best for all of our guests.

4/10 – Matig

Kacey, Lodgepole

Reisde met partner
Positief: Personeel en service
Negatief: Netheid
Not maintained well, Our room was musty, the drapes were falling down, the privacy blinds were missing ant not able to darken the room. there wasn't any shampoo or conditioner in the room.
1 nacht verbleven in april 2024
Reactie van Ashley op 12 apr 2024
Thank you for the opportunity to respond to your concerns. We are very sorry to hear that your stay at the hotel was not up to par. We will share your review with our room attendant staff to ensure improvements are made. We very much appreciate your business and thank you for staying with us.

4/10 – Matig

Fernando

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Outdated, did not provide hygiene and gave you just one roll of toilet and two towels
2 nachten verbleven in maart 2024
Reactie van Ashley op 12 apr 2024
Thank you for your comments regarding your stay. We strive to exceed all guests’ expectations. I am sorry we fell short of that for you. I will be using your comments with staff to make sure improvements are made.

4/10 – Matig

NEMESIO A ROMERO

Reisde met familie
Negatief: Netheid, personeel en service en voorzieningen
REQUIERE PERSONAL
4 nachten verbleven in april 2024
Reactie van Ashley op 8 apr 2024
Thank you for your review. We truly regret that the accommodations were not what you had expected. Your opinion and satisfaction are very important to us, and we are very sorry we were unable to meet your expectations. We continually try to do our very best for all of our guests.

8/10 – Goed

Lisa

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Service was great, room was spacious and pretty clean, ton of ebikes and scooters around, and breakfast was definitely one of the better continental breakfast I've had with a ton of choices. Only downside was that parking was $30/day, which I saw no indication of when booking the hotel and wasn't notified until check-in.
3 nachten verbleven in april 2024
Reactie van Ashley op 12 apr 2024
Thank you for the great recommendation! I am so glad to hear that you find excellent value in our hotel, and that you especially enjoyed our Brightside Breakfast. We constantly strive to give great service and clean comfortable rooms.However, I am sorry for the confusion on the hotel parking policy. It is not standard for our brand, but it is mandated by the city to have only paid parking on-site due to our location. It is listed online on the full listing rather than the quick view usually under "Hotel Info" or "Hotel Amenities". That said, we do try to keep our overnight guest prices competitive with our neighbors and try to add value by offering premium privileges like unlimited in & out and free extended parking to 3PM. Even so, I will be sure to confirm with our desk staff and our listings that the correct information is being relayed to any future guests. Thank you for being our guest, and I hope you will choose to stay with us on your next visit to the San Antonio Riverwalk.

8/10 – Goed

Deanna

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
I loved how spacious the dining area was with the different stations spread out- very comfortable. The food was delicious. Loved being so close to the Riverwalk. Very clean, nice rooms. I wasn't so sure about the parking conditions. We were lucky to have a parking space but we also didn't drive anywhere. Where did the other guests park? I was disappointed that they didn't have the hot tub in operation knowing that this was the weekend of the solar eclipse. I was looking forward to this since we came from being in snow The staff was very nice to work with.
2 nachten verbleven in april 2024
Reactie van Ashley op 8 apr 2024
Thank you for your review and for your recent stay. We are happy that you had a good stay overall. I will work with my staff to address the issues that you encountered. It is our goal to make sure all of our guests have an enjoyable stay. We hope that you stay with us again when you return to the San Antonio Riverwalk.

8/10 – Goed

Ian

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Overall experience was good. Valet folks are friendly and helpful. Breakfast was good and plentiful. Rooms are a bit outdated. It would be nice if the pool was heated. The building blocks the sun from warming it naturally and its pretty cold earlier in the year. Hot tub was out of order which was a bummer.
2 nachten verbleven in maart 2024
Reactie van Ashley op 8 apr 2024
Thank you for your review and for your recent stay. We are happy that you had a good stay overall. I will work with my staff to address the issues that you encountered. It is our goal to make sure all of our guests have an enjoyable stay. We hope that you stay with us again when you return to the San Antonio Riverwalk.

6/10 – Redelijk

Lori

Reactie van Ashley op 27 apr 2024
Hello, Lori. We are glad to see you enjoyed our property. However, we are also saddened to hear your stay with us wasn't a perfect 5. Service is something we take quite seriously, and we'd like to better understand what happened during your stay. Would you mind contacting management at the property directly so we may discuss with you personally your stay? We appreciate your feedback and hope to hear from you soon!

10/10 – Uitstekend

Roberto Antonio

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great and convenient hotel, good for families. The only issue is you need to beg for cleaning the room and receive towels, shampoo and soap.
4 nachten verbleven in april 2024
Reactie van Ashley op 8 apr 2024
Thank you for the opportunity to respond to your concerns. We are very sorry to hear that your stay at the hotel was not up to par. We will share your review with our room attendant staff to ensure improvements are made. We very much appreciate your business and thank you for staying with us.

10/10 – Uitstekend

Pablo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excelente ubicación sobre River walk
2 nachten verbleven in april 2024
Reactie van Ashley op 8 apr 2024
Thank you for taking the time to post about your recent stay with us at La Quinta Inn and Suites San Antonio Riverwalk. I am so happy to hear you enjoyed your stay with us and our proximity to the Riverwalk. We hope to see you on your next visit to San Antonio.

8/10 – Goed

eric

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
OK
1 nacht verbleven in april 2024
Reactie van Ashley op 8 apr 2024
Thank you for taking the time to post a review of your stay with La Quinta San Antonio Riverwalk! We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip to San Antonio.

6/10 – Redelijk

SONIA, Lincoln

Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Very friendly staff. The only issue I have is the Shower was not functioning to full capacity.
3 nachten verbleven in april 2024
Reactie van Ashley op 8 apr 2024
Thank you for taking the time to post about your recent stay with us. I am so happy to hear that you enjoyed our team's attitude. However, I am concerned about your comments regarding the shower. I will be reviewing with my maintenance staff to confirm the shower is in proper form, if not we will be replacing it immediately. If you have any further concerns, please reach out to management directly at the hotel.

10/10 – Uitstekend

Terry

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Besides the toilet seat being broken and the ice machines on multiple floors nor working everything was fantastic. Staff was amazing and the breakfast was great.
2 nachten verbleven in april 2024
Reactie van Ashley op 8 apr 2024
Thank you for your review and for your recent stay. We are happy that you had a good stay overall. I will work with my staff to address the issues that you encountered. It is our goal to make sure all of our guests have an enjoyable stay. We hope that you stay with us again when you return to the San Antonio Riverwalk.