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Beoordelingen van Motel 6 San Antonio, TX - Downtown - Alamo Dome

2 out of 5
Motel 6 San Antonio, TX - Downtown - Alamo Dome
748 Hot Wells Blvd, San Antonio, TX

Beoordelingen

6,8
Gastenscore: 10 - Uitstekend. 250 van 870 beoordelingen" "
Gastenscore: 8 - Goed. 220 van 870 beoordelingen" "
Gastenscore: 6 - Redelijk. 148 van 870 beoordelingen" "
Gastenscore: 4 - Matig. 99 van 870 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 153 van 870 beoordelingen" "

7,2/10

Netheid

7,2/10

Personeel en service

6,4/10

Voorzieningen

7,0/10

Staat van de accommodatie en faciliteiten

7,2/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Jose

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was dirty, no ironing board or iron, 1st level smelled like weed, property is isolated, felt unsafe, door lock was weak easlily could be broken off.
2 nachten verbleven in mei 2024

8/10 – Goed

Liana

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Tina

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Unique would be the key catd . For security purpose is freat idea. Didnt like the small pool
1 nacht verbleven in mei 2024
Reactie van Brand Experience Team op 20 mei 2024
Hi Tina,Thanks for the perfect rating, please give us the opportunity to improve your experience on your future bookings.Lilith#Team6

10/10 – Uitstekend

Tina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Need a bigger pool
2 nachten verbleven in mei 2024
Reactie van Brand Experience Team op 20 mei 2024
Hi Tina, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests. We hope to see you soon.Safe TravelsLilith#Team6

10/10 – Uitstekend

Daniel

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
What i didn't like about the property was that the pool was roo small
2 nachten verbleven in mei 2024
Reactie van Brand Experience Team op 20 mei 2024
Hi Daniel, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

10/10 – Uitstekend

Flor

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Exelente
1 nacht verbleven in mei 2024

4/10 – Matig

E.

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Property would not let me in lobby to check in. I had to check in at the night window, which is not air conditioned. There was a required pet deposit, which was returned at checkout. There was no coffee machine in the room. Tub and toilet had stains. There was no shampoo in the bathroom. The lady at the night window wanted to sell me a small container of shampoo.
1 nacht verbleven in april 2024
Reactie van Brand Experience Team op 6 mei 2024
Hi E,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 – Uitstekend

Stephanie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Brand Experience Team op 9 mei 2024
Hi Stephanie,Thank you for the perfect rating!Lilith#Team6

10/10 – Uitstekend

Pedro

Reisde met een groep, Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Todo bien
1 nacht verbleven in april 2024
Reactie van Nancy Y. op 1 mei 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 – Uitstekend

Flor

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Brand Experience Team op 25 apr 2024
Hi Flor,Thank you for the perfect rating!Lilith#Team6

4/10 – Matig

Anna

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
They have roaches, I saw one crawling in the hallway, there was a dead one and roach turds in the lamp above a bed. There is also just an eerie, uncanny feeling surrounding the building and in the inside, including the hallways and rooms.
1 nacht verbleven in april 2024
Reactie van Brand Experience Team op 22 apr 2024
Hi Anna,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

6/10 – Redelijk

Heather

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The staff were very helpful and the room was clean. The AC was loud and turned off which the staff was very helpful about getting it re-started. It turned off again but i was able to get it to run the rest of the night. The location wasn't very attractive and was inconvenient. Other guests were noisy.
1 nacht verbleven in april 2024
Reactie van Brand Experience Team op 22 apr 2024
Hi Heather,Thank you for recognizing the great service provided by our staff. Your experience is important to us, we hope for the opportunity to improve your experience on your future bookings.Lilith#Team6

2/10 – Ontzettend slecht

Joel

Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Brand Experience Team op 25 apr 2024
Hi Joel,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

2/10 – Ontzettend slecht

Hao

Negatief: Personeel en service, voorzieningen
DO NOT stay here. It will be your worst nightmare. When people walk by, it is loud, and you can hear exactly everything. The front Indian girl would give you whatever reasons to refuse your quest. All the Rooms are booked, can’t change my room. No extra towels, no extra pillow, manager is not available at the moment. What lever you ask for whatever reasons, the Andew is polite no. The bed sinks in, it hurt my back. It is definitely not worth trying to save couple bucks. Will never stay in model 6 anymore. NOT recommend this place.
Reactie van Brand Experience Team op 15 apr 2024
Hi Hao, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves.It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Natalie #Team6

2/10 – Ontzettend slecht

Eduardo Antonio

2 nachten verbleven in april 2024

10/10 – Uitstekend

Lexa

1 nacht verbleven in maart 2024

10/10 – Uitstekend

maria

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was good no concerns or issues
1 nacht verbleven in maart 2024
Reactie van Nancy Y. op 2 apr 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 – Redelijk

Jaysun

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
No coffee
3 nachten verbleven in maart 2024
Reactie van Brand Experience Team op 25 mrt 2024
Hi JaysunThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

6/10 – Redelijk

desaray

Reisde met familie en kleine kinderen
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The room was pretty clean. But the outside did not match the inside. I did not like how we had to check in and out to the night window. A also charge a $25 Deposit, Just in case there is any damage to your room. You can only get in through the side door which is not convenient if your room is on the back end.
1 nacht verbleven in maart 2024
Reactie van Brand Experience Team op 18 mrt 2024
Hi Desaray, We're thankful you had a wonderful experience during your recent stay with us, and we appreciate your feedback! We are committed to providing exceptional service to all our guests, and we are glad we met your expectations. We hope to have the opportunity to serve you again in the future for all your lodging needs. Thank you for choosing us!Natalie #Team6

6/10 – Redelijk

Marcos

Average
1 nacht verbleven in maart 2024
Reactie van Brand Experience Team op 18 mrt 2024
Hi Marcos, Thanks for your review, we really appreciate the support.Natalie#Team6

2/10 – Ontzettend slecht

Luis

1 nacht verbleven in maart 2024

10/10 – Uitstekend

Antonio

1 nacht verbleven in maart 2024

2/10 – Ontzettend slecht

Cesar

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Tengo que hacer un reclamo estoy muy molesta
1 nacht verbleven in februari 2024
Reactie van Brand Experience Team op 11 mrt 2024
Hola Cesar,Gracias por brindarnos sus comentarios. Su experiencia no es nuestro estándar de servicio. Apreciamos que nos haya informado sobre esto y nos gustaría analizar su experiencia más a fondo. Utilice la función Contáctenos en nuestro sitio web para conectarse con nosotros.Lilith#Equipo6

8/10 – Goed

Felipe

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Por el precio es un excelente hotel, muy limpias las habitaciones
1 nacht verbleven in februari 2024
Reactie van Brand Experience Team op 11 mrt 2024
Hola Felipe,¡Gracias por la excelente reseña! Esperamos verte pronto.Lilith#Equipo6

6/10 – Redelijk

daniel

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
didnt like that the check in time was at 3pm and refundable room rate and had to wait while they go check the room which kept me waiting in lobby instead of a quick check out
1 nacht verbleven in februari 2024
Reactie van Nancy Y. op 5 mrt 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 – Goed

James

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Anniversary Stay
Was a joyful experience. Desk clerk was great. Fast and courteous.
1 nacht verbleven in februari 2024
Reactie van Brand Experience Team op 27 feb 2024
Hi James, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

4/10 – Matig

Roy

Reisde met partner
Motel was not how advertised seemed it to be.. Photos were shown inside pool which was a complete opposite… fake advertisement..
2 nachten verbleven in februari 2024
Reactie van Brand Experience Team op 27 feb 2024
Hi Roy,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

6/10 – Redelijk

Lester

Positief: Netheid, personeel en service
1 nacht verbleven in februari 2024
Reactie van Brand Experience Team op 8 mrt 2024
Hi LesterThanks for your review, we really appreciate the support. Lilith#Team6

8/10 – Goed

DERRICK

1 nacht verbleven in februari 2024
Reactie van Brand Experience Team op 8 mrt 2024
Hi Derrick,Thank you for positively rating your stay!Lilith#Team6

10/10 – Uitstekend

Gary

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 minutes to downtown
Close to downtown. Felt safe and slept well.
5 nachten verbleven in februari 2024
Reactie van Brand Experience Team op 20 feb 2024
Hi Gary, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

10/10 – Uitstekend

Monte

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hard to get in touch with front desk. Lobby was closed
3 nachten verbleven in februari 2024
Reactie van Brand Experience Team op 20 feb 2024
Hi Monte, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

10/10 – Uitstekend

Hersey

Reisde met een groep
Positief: Staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Very clean room
1 nacht verbleven in januari 2024
Reactie van Brand Experience Team op 5 feb 2024
Hi Hersey,Thank you for the perfect rating!Lilith#Team6

8/10 – Goed

Marisol

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Enjoyable
I arrived little before midnight - The reception lady was very nice with me- and it didn’t require much of a deposit I liked that if you didn’t have a key room you couldn’t enter the building , which is good. Sheets were cleaned , table area was cleaned. Also they have a laundry mat area with vending machines. The rooms were very decent and cleaned. I enjoyed staying here. Due to the weather we weren’t able to enjoy the pool but maybe sometime in the future, will try once again. Checking out was pretty easy and quick.Deposit was return. Over all way better than the super 8 we had suffered in.
1 nacht verbleven in januari 2024
Reactie van Brand Experience Team op 29 jan 2024
Hi Marisol,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

10/10 – Uitstekend

Stephanie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Cozy and quiet
Room was great, small but comfortable. Just enough room for a relaxing evening
1 nacht verbleven in januari 2024
Reactie van Nancy Y. op 16 jan 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 – Redelijk

Kathleen

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I could not have taken a bath or took a shower without shoes on. Disgusting. Sheets and towels were clean though.
1 nacht verbleven in januari 2024
Reactie van Nancy Y. op 16 jan 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Relaxing night
Room was amazing, clean and very enjoyable
1 nacht verbleven in januari 2024
Reactie van Nancy Y. op 16 jan 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 – Matig

Cristoval, Corpus Christi

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Little pillows, dirty and the smell of someone smoking weed down the hall and into the room
1 nacht verbleven in december 2023
Reactie van Brand Experience Team op 4 jan 2024
Hi CristovalThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

2/10 – Ontzettend slecht

Rosendo

Negatief: Netheid, personeel en service
1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

Alan

Reisde met familie en kleine kinderen
Negatief: Personeel en service
Customer service
1 nacht verbleven in december 2023
Reactie van Brand Experience Team op 26 dec 2023
Hi Alan,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 – Uitstekend

Stephanie

Reisde met partner
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
The check in process was super easy & fast. They do require a $25 deposit, which is returned back to you if you don’t cause any damages to the room. The lady that checked me in and out was super sweet and very nice. The room was very clean. The bed was comfy and sheets were clean. The pillows were not so comfy, but it’s not a huge deal because everything else was great. The fridge worked. All the lights in the room worked. They do have a small table in the room with 2 chairs where you can sit and eat. The ac was super cold & a plus in the summer. The tv worked well. The WiFi was a bit splotchy, but it wasn’t a big deal. We had zero issues with bugs. Restroom was clean. The shower is super slippery so be safe when getting in and out. Toilet was clean. There was plenty of clean towels. They did complementary bars of soap but they were small. I do wish there was a built in soap dispenser. Make sure to bring extra soap and your own shower shampoo and conditioner. If you’re staying more than a day, bring an extra roll of toilet paper. The elevators worked on the days we were there, but I like taking the stairs. The vending machines were stocked in case you need a drink or snack. The area isn’t great, which is in no fault of the workers. I would recommend checking on your car or just don’t leave valuables in there. The room where we stayed at we couldn’t look out to check on the cars. Other than that, I would recommend this place for the price. We’ll definitely be returning.
2 nachten verbleven in december 2023
Reactie van Brand Experience Team op 26 dec 2023
Hi StephanieWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

10/10 – Uitstekend

Jeremy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023

2/10 – Ontzettend slecht

Jennifer

1 nacht verbleven in november 2023

2/10 – Ontzettend slecht

Corey

1 nacht verbleven in november 2023

10/10 – Uitstekend

Maria

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything is nice quiet and clean
1 nacht verbleven in november 2023
Reactie van Brand Experience Team op 20 nov 2023
Hi Maria,Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Lilith #Team6

4/10 – Matig

Stephanie

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
don’t stay here
Blood on my sheets. rude workers. charged me because i “checked out late” .
1 nacht verbleven in oktober 2023
Reactie van Nancy Y. op 6 nov 2023
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good for a night or two
Two day business trip. Served it’s purpose. Good location for food and gas.
2 nachten verbleven in oktober 2023
Reactie van Nancy Y. op 6 nov 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 – Uitstekend

Rosendo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Perfect
1 nacht verbleven in oktober 2023
Reactie van Brand Experience Team op 30 okt 2023
Hi Rosendo,Thank you for the perfect rating!!Lilith#Team6

10/10 – Uitstekend

Jacob

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I enjoyed it very much it was much quieter and had very convenient parking and the staff were very friendly and helpful.
1 nacht verbleven in oktober 2023
Reactie van Brand Experience Team op 30 okt 2023
Hi Jacob,We're thankful you had a wonderful experience during your recent stay with us, and we appreciate your feedback! We are committed to providing exceptional service to all our guests, and we are glad we met your expectations. We hope to have the opportunity to serve you again in the future for all your lodging needs. Thank you for choosing us!Lilith#Team6

10/10 – Uitstekend

Jorge

Zakenreiziger
Perfect
6 nachten verbleven in oktober 2023
Reactie van Brand Experience Team op 24 okt 2023
Hi Jorge,Thank you for the perfect rating!! Maz K.#Team6