The staff was incredibly friendly, especially Alever, who was very helpful and even took me to the lake. The food was excellent, and overall, the hotel was a decent stay. However, it’s not the most accessible for individuals with disabilities unless you book one of the larger rooms, which I highly recommend. The upgraded rooms are spacious, comfortable, and better than most I’ve experienced. I initially had issues with my first room, but the staff went above and beyond to resolve it and provided me with an upgrade. When I return to El Salvador, I’ll be staying here again. The location is stunning, and the views are breathtaking.