Lobby

Beoordelingen van Grand Hyatt at SFO

4 out of 5
Grand Hyatt at SFO
55 S McDonnell Rd, San Francisco, CA

Beoordelingen

9,8

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 1158 van 1313 beoordelingen" "
Gastenscore: 8 - Goed. 103 van 1313 beoordelingen" "
Gastenscore: 6 - Redelijk. 25 van 1313 beoordelingen" "
Gastenscore: 4 - Matig. 15 van 1313 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 12 van 1313 beoordelingen" "

10/10

Netheid

9,8/10

Personeel en service

9,6/10

Voorzieningen

9,8/10

Staat van de accommodatie en faciliteiten

9,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Pat

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We will use the Grand Hyatt at SFO from now on for their Park N Fly option. Connected to the terminals by a train makes it so easy to stay the night before travel, leave the car and take the train to our airline. What a great way to begin a trip!
1 nacht verbleven in april 2024
Reactie van Laura op 28 apr 2024
Dear Pat,Thank you for taking the time to share your experience. We are happy to hear that your stay with us was enjoyable and that our location was perfect for your travel needs. We hope to have the pleasure of welcoming you back in the near future. Best regards,

10/10 – Uitstekend

Julian

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Laura op 29 apr 2024
Dear Julian,Thank you so much for your patronage and for the 5-star rating. We are delighted to hear that your stay with us was enjoyable. We hope to have the opportunity to welcome you back in the near future. Best regards,

10/10 – Uitstekend

Alessandra, MUZZANO

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel and conveniently linked to terminals through air train. Modern and comfortable, excellent!
1 nacht verbleven in april 2024
Reactie van Janet op 26 apr 2024
Dear Alessandra,Thank you for taking time to share feedback on your recent stay at our Grand Hyatt at SFO. We are very happy to hear you thought the hotel was beautiful and you liked how conveniently linked through air train we were to the terminals. We are delighted that you liked the modern decor and comfort of our hotel. We hope the next time your travels bring you to our area we will have the pleasure of welcoming you back.Warm regards,

10/10 – Uitstekend

Sarah

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel was marvelous! Staff were so helpful!
1 nacht verbleven in april 2024
Reactie van Ana op 25 apr 2024
Dear Sarah,We appreciate your wonderful feedback. It was a pleasure to host you during your stay in San Francisco. We are delighted to hear that you enjoyed our hotel and the service provided by our staff. We look forward to seeing you again!

10/10 – Uitstekend

Kimber

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay
1 nacht verbleven in april 2024
Reactie van Ana op 25 apr 2024
Dear Kimber,We appreciate your excellent feedback and rating! It was a pleasure to have you as our guest during your stay in San Francisco. We hope to see you again soon!

10/10 – Uitstekend

kristine

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was the most surprising part of my anniversary trip with my husband. We decided to stay over since our flight was so early in the morning. The hotel was 5 stars in terms of service, food, cleanliness, and comfort. I can't wait to stay over again for our next trip!
1 nacht verbleven in april 2024
Reactie van Laura op 24 apr 2024
Dear Kristine, Thank you so much for your patronage and for the 5-star rating. We are so happy to hear that you were comfortable during your stay with us. We hope you had a very happy anniversary, and we wish you many more! We hope to have the pleasure of welcoming you back soon. Best regards,

10/10 – Uitstekend

Grace

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful hotel. Nice and efficient staff! Always trying to make the customer feel appreciated. Excellent crew!
1 nacht verbleven in april 2024
Reactie van Krista op 23 apr 2024
Hello Grace, We want to thank you for your kind words and 5 out of 5 rating of your stay with us at the Grand Hyatt at SFO. We are so pleased to hear that you enjoyed your stay, and that you received excellent service from our hotel staff. We hope we have the opportunity to serve you again soon!Warm Regards, Krista

10/10 – Uitstekend

Hong, Cornelius

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A very serenity, clean, and convenient place to rest after a long flight. Practically just walked from plane to room and to another plane the next day.
1 nacht verbleven in april 2024
Reactie van Krista op 23 apr 2024
Hello Hong, Thank you kindly for your lovely 5 out of 5 rating and review. We are thrilled to hear that our property was able to provide you a comfortable rest during your travels. We love that our location was a convenient stay, and we hope to have you back as our guest again while visiting SFO. Kind Regards, Krista

10/10 – Uitstekend

jian

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I arrived SFO late and I was very tired. I was glad I booked Grand Hyatt so I could just took the air train to get to the hotel and rest. The hotel room is clean and quiet.
1 nacht verbleven in april 2024
Reactie van Laura op 21 apr 2024
Dear Jian, Thank you so much for your patronage and for the 5-star rating. We are delighted to hear that our location was perfect for your travel needs, and that you were able to get some rest before heading to your next destination. We hope to have the opportunity to welcome you back soon. Best regards,

10/10 – Uitstekend

Ricky

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Laura op 21 apr 2024
Dear Ricky,Thank you so much for your patronage and for the 5-star rating. We are delighted to hear that your stay with us was enjoyable. We hope to have the opportunity to welcome you back soon.Best regards,

8/10 – Goed

Tsuyoshi

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Laura op 15 apr 2024
Dear Tsuyoshi,Thank you so much for your patronage and for providing your rating. We are delighted to hear that your stay with us was enjoyable. We hope to have the pleasure of welcoming you back soon.Best regards,

10/10 – Uitstekend

cheryl, Honolulu

Positief: Voorzieningen
Staff was excellent
1 nacht verbleven in april 2024
Reactie van Jamie op 14 apr 2024
Dear Cheryl,Thank you for your wonderful 5/5 rating of our Grand Hyatt at SFO! It was such a pleasure to hear that our teams service helped contribute to an enjoyable stay. Thank you for staying with us, we hope to welcome you back as our guest again in the future!Warm regards,Jamie

10/10 – Uitstekend

Olivia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Dacia op 12 apr 2024
Hi Olivia,We are so happy to learn that you enjoyed your stay with us. Thank you so much for your 5-star review. Please visit us again at Grand Hyatt SFO!Kind regards,

10/10 – Uitstekend

Egon, Chatel St. Denis

1 nacht verbleven in april 2024
Reactie van Dacia op 1 mei 2024
Hello Egon,We are so happy to learn you had a great stay. Thank for taking time to rate our hotel. We would love to welcome you to Grand Hyatt at SFO again.Kind regards,

10/10 – Uitstekend

Lin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
convenient location
1 nacht verbleven in april 2024
Reactie van Ana op 9 apr 2024
Dear Lin,Thanks for sharing your feedback. We're happy to hear that our hotel's location was convenient for you. We hope to see you next time you visit San Francisco!

10/10 – Uitstekend

Dustin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
👍
1 nacht verbleven in april 2024
Reactie van Krista op 9 apr 2024
Hi there Dustin, Thank you kindly for your wonderful 5 out of 5 rating of your stay with us here at the Grand Hyatt at SFO. We are glad to see that you enjoyed your stay with us and we hope to see you again soon!Warm Regards,Krista

10/10 – Uitstekend

Suzanne

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice hotel in a very convenient location.
1 nacht verbleven in april 2024
Reactie van Krista op 9 apr 2024
Hi Suzanne, We are so happy to hear that you enjoyed your stay with us here at the Grand Hyatt at SFO. We are pleased to hear that the location of our hotel was convenient for your needs and we hope to welcome you back as our guest again! Warm Regards, Krista

10/10 – Uitstekend

Mario

1 nacht verbleven in april 2024
Reactie van Dacia op 1 mei 2024
Hi Mario,Thank you so much for your 5-star review. It is wonderful to learn that you had a great stay. We look forward to welcoming you back to Grand Hyatt at SFO.Kind regards,

4/10 – Matig

Magdalene, Reno

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Nothing except close to airport
1 nacht verbleven in april 2024
Reactie van Melinda op 4 apr 2024
Dear Magdalene,Thank you for taking the time to review our property. We are remorseful to hear that your stay did not meet expectations and of your disappointment. Your feedback is very important to us, and we would like to discuss this further with you; please reach out to us on our social media or chat channels. We hope to welcome you back to Grand Hyatt at SFO for an improved stay that exceeds all expectations.Warm regards,Melinda

10/10 – Uitstekend

Scott

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff and room were excellent.
1 nacht verbleven in maart 2024
Reactie van Ciara op 4 apr 2024
Dear Scott,Thank you for taking the time to review your stay with us. We are delighted to hear that you enjoyed your stay with us, and the staff was accommodating as we strive to provide guest with the best customer service possible. We truly appreciate the time you have taken to leave your feedback; we hope to have the pleasure of welcoming you again in the near future. Please don't hesitate to contact us should you need any assistance. Kind Regards,Ciara

10/10 – Uitstekend

TEHSIN

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent hotel and very convenient
1 nacht verbleven in april 2024

10/10 – Uitstekend

Boris

Positief: Netheid
1 nacht verbleven in maart 2024
Reactie van Betsy op 2 apr 2024
Dear Boris,Thank you for the 5/5 feedback and rating. We are happy that you enjoyed your stay with us and hope to welcome you back as our guest again soon! Warm Regards,

10/10 – Uitstekend

Patti

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Quick and easy
1 nacht verbleven in maart 2024
Reactie van Laura op 1 apr 2024
Dear Patti,Thank you so much for the 5-star rating. We are happy to hear that your stay with us was enjoyable. We hope to see you again soon. Best regards,

10/10 – Uitstekend

SERGIO ALBERTO FEREZ

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excelente servicio e instalaciones
1 nacht verbleven in maart 2024
Reactie van Laura op 1 apr 2024
Dear Sergio Alberto Ferez,Thank you so much for your patronage and for the 5-star rating. We are happy to hear that you had a great experience while staying with us. We hope to have the pleasure of welcoming you back soon. Best regards,

10/10 – Uitstekend

Kiyomi, Manteca

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Absolutely the best place to stay the night before a flight out of SFO
1 nacht verbleven in maart 2024
Reactie van Laura op 31 mrt 2024
Dear Kiyomi,Thank you so much for the 5-star rating. We are delighted to hear that your stay with us was enjoyable and that our location was perfect for you travel needs. We hope to have the opportunity to welcome you back soon. Best regards,

10/10 – Uitstekend

James

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Rebecca op 1 apr 2024
Hello James,Thank you for your 5-star feedback and recent stay at Grand Hyatt at SFO. We hope to welcome you back again.Warm regards,Rebecca

8/10 – Goed

Brytni

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was great but SF is just dangerous in general.
1 nacht verbleven in maart 2024
Reactie van Lindsey op 30 mrt 2024
Dear Brytni,Thank you for your feedback. We are happy to hear you enjoyed your stay overall! We appreciate your feedback! Would love to welcome you again!Best Wishes

10/10 – Uitstekend

Jennifer

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super clean, comfortable and convienent.
1 nacht verbleven in februari 2024
Reactie van Laura op 27 mrt 2024
Dear Jennifer,Thank you so much for your patronage and for the 5-star rating. We are delighted to hear that your stay with us was enjoyable. We hope to have the opportunity to welcome you back soon. Best regards,

10/10 – Uitstekend

Jamie, Napa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Angela S. op 25 mrt 2024
Hello Jamie! Thank you for taking the time to rate your stay with us. We appreciate your five-star rating and you choosing our hotel, and we hope to welcome you back soon.Warmest regards, Angela

10/10 – Uitstekend

Brittany

Lovely
1 nacht verbleven in maart 2024
Reactie van Angela S. op 25 mrt 2024
Hello Brittany! We want to express our gratitude for taking the time to share your valuable feedback with us. We are thrilled you had a pleasant stay with us, and we appreciate your decision to choose our hotel. We hope to serve you again soon.Warmest regards, Angela

10/10 – Uitstekend

Benjamin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great!
1 nacht verbleven in maart 2024
Reactie van Tieysha op 24 mrt 2024
Hello Benjamin,Thank you for your 5 out of 5 rating and your review. We are so pleased to know that you had a great time here at our hotel. We look forward to seeing you again soon. Best Wishes,

10/10 – Uitstekend

Gayle, Soquel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This is our second time staying at this hotel. The staff are very welcoming. The hotel room is clean, quiet. It is big screen tv, wifi, Keurig coffee,electric kettle for tea. We ate at the hotel's restaurant which was a pleasant experience ; food delicious. This hotel is one of the stops on the train that goes to San Francisco airport.
1 nacht verbleven in maart 2024
Reactie van Ana op 22 mrt 2024
Dear Gayle,We appreciate your feedback. Thank you for choosing to stay with us while in San Francisco. We are pleased to hear that you enjoyed our hotel's cleanliness, in-room amenities, and your dining experience. We hope to welcome you back the next time you visit San Francisco!

4/10 – Matig

Miyu

2 nachten verbleven in maart 2024
Reactie van Jamison op 11 apr 2024
Hello Miyu, Thank you for taking the time to leave a rating review of our hotel. We welcome your feedback, suggestions, and comments. Please contact us via one of our social media platforms (e.g. X (formerly Twitter), Facebook, Instagram) so we can discuss this review with you further. We hope to welcome you back at Grand Hyatt at SFO for an improved stay that exceeds all expectations.Best regards, Jamison

10/10 – Uitstekend

Lisa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super convenient, especially if stuck at SFO for a long layover. Friendly staff
1 nacht verbleven in maart 2024
Reactie van Tieysha op 24 mrt 2024
Hello Lisa,Thank you for your 5 out of 5 rating as well as your review. We are so pleased to hear that you found our hotel to be super convenient, and our staff to be very friendly. We look forward to welcoming you back to Grand Hyatt at SFO in the future.Best Wishes,

10/10 – Uitstekend

Amy

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
The person checking us in last night was super nice. Room was big and clean. We just needed a few hours of sleep. Wish we could have had more time as the hotel is pretty nice.
1 nacht verbleven in maart 2024
Reactie van Jamie op 20 mrt 2024
Dear Amy,Thank you for your wonderful review of our Grand Hyatt at SFO! It was such a delight to hear that you enjoyed your time with us, and that our team helped contribute to an enjoyable stay. We hope to welcome you back as our guest for another great stay in the future!Warm regards,Jamie

10/10 – Uitstekend

SUNG JAE

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
공항과 가까움
1 nacht verbleven in maart 2024
Reactie van Jamie op 18 mrt 2024
Dear Sung Jae,Thank you for your wonderful 5/5 rating for our Grand Hyatt at SFO! It was great to see that you had an enjoyable stay with us, and that you found our property convenient for your stay. Thank you for staying with us, we hope to welcome you back as our guest again in the future!Warm regards,Jamie

10/10 – Uitstekend

Ashley

Positief: Voorzieningen
Awesome
1 nacht verbleven in maart 2024
Reactie van Christi op 15 mrt 2024
Hello Ashley, thank you for taking time to share feedback on your recent stay at Grand Hyatt at SFO. I am so glad that you enjoyed the stay. We look forward to welcoming you back soon. Best Regards, Christi

10/10 – Uitstekend

Yang-hao

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pleasant stay
1 nacht verbleven in maart 2024
Reactie van Veronica op 14 mrt 2024
Hello Yang-hao!Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed your stay with us at Grand Hyatt at SFO and that your stay was pleasant! We do hope to have the opportunity to welcome you back in the future, so please feel free to contact us should you need any assistance.

10/10 – Uitstekend

Annamary, Seattle

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Ana op 14 mrt 2024
Dear Annamary,Thank you for sharing your rating. We hope to welcome you back the next time you visit San Francisco!

8/10 – Goed

Kristine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Laura op 13 mrt 2024
Dear Kristine,Thank you for taking the time to provide your rating. We truly hope your stay with us was enjoyable and we hope to have the opportunity to welcome you back soon. Best regards,

8/10 – Goed

Bing, Sakai-shi

1 nacht verbleven in maart 2024
Reactie van Jamie op 3 apr 2024
Dear Bing,Thank you for taking the time to leave a rating for our Grand Hyatt at SFO! We were glad to see that you enjoyed your stay with us. We hope to have the opportunity to welcome you back as our guest for an even better stay in the future!Warm regards,Jamie

8/10 – Goed

Meinhard

2 nachten verbleven in maart 2024
Reactie van Jamie op 3 apr 2024
Dear Meinhard,Thank you for taking the time to leave our Grand Hyatt at SFO a rating! It was great to see that you had an enjoyable stay experience with us. We hope to welcome you back as our guest for an even better stay experience in the future!Warm regards,Jamie

10/10 – Uitstekend

deborah

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Enjoyed the bedding much but the support i had with my mom in a wc was remarkable.
1 nacht verbleven in maart 2024
Reactie van Jamie op 10 mrt 2024
Dear Deborah,Thank you for your great review of our Grand Hyatt at SFO! We're delighted that you enjoyed your stay with us. We hope to welcome you back as our guest again in the future!Warm regards,Jamie

10/10 – Uitstekend

Daljit

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent service
1 nacht verbleven in maart 2024
Reactie van Tieysha op 9 mrt 2024
Hello Daljit,Thank you for your 5 out of 5 rating. We hope you had a pleasant and enjoyable stay. We look forward to welcoming you back to Grand Hyatt at SFO in the future.Best Wishes,

10/10 – Uitstekend

Elizabeth

1 nacht verbleven in maart 2024
Reactie van Tieysha op 28 mrt 2024
Hello Elizabeth,Thank you so much for your 5 out of 5 rating. We are so very pleased to know that you enjoyed your stay with us, and we look forward to welcoming you back to Grand Hyatt at SFO in the future.Best Regards,

10/10 – Uitstekend

Jeff Ann R

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Michaela op 5 mrt 2024
Hello Jeff Ann R. I want to thank you for being our Guest at Grand Hyatt at SFO. I am pleased your stay was a success and I truly appreciate your time and review. I hope you will come back and see us in the future. Have a great day!

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Melinda op 6 mrt 2024
Dear Robert,Thank you for taking the time to review our property. We are so glad you enjoyed your stay with us, and we hope to welcome you back to Grand Hyatt SFO again soon!Warm regards,Melinda

10/10 – Uitstekend

Garrett

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was amazing after Expedia lost our reservation. The hotel staff upgraded our room. This is the best way to stay wile on a layover.
1 nacht verbleven in februari 2024
Reactie van Jamie op 3 mrt 2024
Dear Garrett,Thank you for your delightful review of our Grand Hyatt at SFO! It was great to hear that our team was able to help contribute to an enjoyable stay. Thank you for staying with us, we hope to have the opportunity to welcome you back as our guest again soon!Warm regards,Jamie

10/10 – Uitstekend

Daniel

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Close and easy for early morning flights
1 nacht verbleven in februari 2024
Reactie van Jamison op 1 mrt 2024
Hello Daniel, Thank you for the perfect rating as well as your review. We are so glad that you enjoyed the convenience of our location. We look forward to welcoming you back to Grand Hyatt at SFO! Best regards, Jamison

10/10 – Uitstekend

Jerry

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Tieysha op 29 feb 2024
Hello Jerry,Thank you so much for your 5 out of 5 rating. We hope you had a wonderful stay, and we look forward to welcoming you back to Grand Hyatt at SFO in the future.Best Wishes,