3/5 – Redelijk
Samantha, Mount Vernon, NY
Zakenreiziger
2 mei 2020
Negatief: Personeel en service, voorzieningen
The hotel is a bit old. It's great if you're looking to stay in a property with a historical aspect. Check-in was troubling. I don't recall on the Hotel's description here on Expedia or on their own website that the deposit was $400 up front. I stayed for 6 days so that should have been around $170. The room I stayed in was okay. The bathroom was small and the furniture was peeling. How you watch TV in the room was a little new which was appealing. You use a Chromecast and then just link your favorite streaming services to it. However, the chromecast kept cutting out. The room service was also not always available. I was told that they stopped at 4pm. However, I would leave in the morning to go sight-seeing and my room would not be cleaned at all. The bar in the lobby was lovely, however the food area where you can buy breakfast and lunch was often unattended. I had an okay stay but I felt that given how old and expensive the hotel was the service could have been a lot better. It was disappointing.
6 nachten verbleven in maart 2020