Vind je ideale hotel in Santhanpara

'Excellent place in the natural environment. People are very friendly and professional here.'

'The Hotel deserves 5 stars coz of location, cleanliness, delicious freshly prepared food from their kitchen, and friendly staff who are also very accommodating. However, guests are inconvenienced due to 1) no desk in room. I was told by reception that desks are available in superior rooms and not in basic rooms. I checked hotel’s website and don’t see any mention of desks in superior/ other rooms or any photos showing desk in room?? 2) Electrical outlets locations are poorly located in relation...

'Clean room . Nice authentic breakfast'

'"I am writing to express my extreme dissatisfaction with my recent stay. This was a distressing experience for my entire family; in fact, we stayed awake throughout the night due to significant safety concerns. The property is in a state of total disrepair and appears to have had no maintenance or renovations since its opening. The rooms were in pathetic condition with an unbearable odor, and the amenities were completely unusable. Furthermore, the photos provided online are a gross...

'Walls of room were dirty. Room smelt stuffy and of mothballs. Bathroom stank of bleach and commercial toilet pellets. No bath mat and slippery tiles. AC wasn't working. Only a small part of the food menu was available and it was a 40 minute drive to the town. We requested cutlery, not supplied. Pepsi was warm as the kitchen fridge had been turned off. At breakfast, as westerners, we requested fried eggs on toast. Despite showing pictures of what we were and asking for, by the third attempt we...

'Very helpful staff and a great stay overall. You’ll have everything you need here!'

'Good'

'The hotel is dated. The rooms are in desperate need of refurbishment. We had booked an extra bed and was not provided a pillow. The bathroom was not clean. We were meant to stay for two nights and checked out after the first night. The breakfast is substandard. The hotel seems short staffed—when we checked out it was the bellhop that did the processing of the paperwork and not the reception staff and this was around 9am. According to their ‘proforma invoice’ we are owed a refund of Rs. 5407...

'Hotel itself is up a very steep hill and a bit far from Munnar, only suitable if you have a driver. The staff are what make this hotel and the views. The hotel itself is quite noisy as the rooms are around an atrium and not we’ll sound proof. We were unfortunate to stay when a large Indian family were also visiting and they were extremely noisy going between rooms and shouting in the corridor/atrium. The staff moved our room and helped as best they could.'

'Fabulous staff members, Azad and Sharma just to name a few. Incredible ambience. Every staff members contributed to make our stay memorable.'