'The gal at the front desk was amazing, I’d only had three hours of sleep because I went to the Prodigy gig the night before and then I decided this was a decent place to crash for the night. I got in early and while I was willing to sleep in my car until time to check in, she went above and beyond to get me sorted.
There was also a really lovely lady who was working on my floor doing housekeeping who I chatted with briefly. She told me to go in and get my head down, and was just so friendly....
'We really enjoyed our stay at Linen Bank and would have happily given it 5 stars, but unfortunately the bed had a noticeable dip in the middle. We ended up placing a cushion underneath to raise it slightly and make it more comfortable.
Aside from that, everything was great. The check-in process was very easy and convenient, and we really appreciated the thoughtful little details provided for guests. The location was also excellent, especially because it was so close to the castle.
Overall, we...
'The hotel is clean and modern. Being able to use the staff kitchen and having food delivered is nice as there is no restaurant. But what really makes this hotel great is the staff. I would’ve given them 6 out of 5 stars if I could, they really are the best.'
'Fantastic stay. Stayed many times in a snug pod for business maybe 15 times a year. Tried a cabin for first time because the price was cheaper than normal. Amazing, shame its too expensive to do more often.
Only downside was the wifi was hit and miss but overall very good'
'Great place for an overnight stay or two. Easy to find ample parking either on street or to the rear of the property.
Great little place, decent clean and well kept. Room was comfortable and slept well.
Friendly and helpful staff. Good breakfast and easy check in and out.'
'It is a tradition in our family to start a visit to Scotland in Court Residence. We have always liked it a lot, but this time we were disappointed.
I booked through hotels.com and ordered (and paid for) their best room (The duplex).
Unfortunately we did not get it.
Then the breakfast, which is as usual some products on a breakfast basket and fridge in the room.
Best before date of the bread was few days in the past.
The milk in the fridge was a leftover from previous people....
So breakfast...