Exterieur

Beoordelingen van Shanghai Joyful Star Hotel

3.5 out of 5
Shanghai Joyful Star Hotel
No. 75 Morningside Rd., Pudong New Area, Shanghai, Shanghai

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 84 van 321 beoordelingen" "
Gastenscore: 8 - Goed. 140 van 321 beoordelingen" "
Gastenscore: 6 - Redelijk. 56 van 321 beoordelingen" "
Gastenscore: 4 - Matig. 21 van 321 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 20 van 321 beoordelingen" "

7,6/10

Netheid

7,8/10

Personeel en service

7,4/10

Voorzieningen

7,2/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep, Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Goed hotel vriendelijk personeel Slecht Engels sprekend personeel. Ligt iets verder van het centrum en metro maar met de taxi goed te doen en goedkoop.
15 nachten verbleven in mei 2019
Reactie van Lucy op 6 jun 2019
Dear guests: hello! Thank you very much for choosing to stay at Shanghai joyfulstar and sharing your stay experience. Seeing your comments, I am really touched. The hotel also provides free shuttle service to Pudong Airport 24 hours a day, which is a good choice for transit guests. The hotel's pick-up hotline is reserved on the official website for 15 minutes by car. If you need to pick up, you need to wait for the shuttle bus to the corresponding place. The hotel also provides free shuttle service to Disney. There are various restaurants and small shopping malls nearby, and there are many scenic spots and shopping malls nearby. For details, please consult the front desk and look forward to your coming again. I wish you happiness.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good value for money - transfers - clean room - good bed - hot shower and breakfast
1 nacht verbleven in februari 2019
Reactie van Lucy op 29 mrt 2019
Hello, distinguished guests! First of all, thank you very much for choosing to stay in our hotel. Second, thank you very much for your praise and recommendation to our hotel. The hotel also provides 24-hour free shuttle service at Pudong Airport. It is a good choice for transfer passengers. The distance is 15 minutes. The airport pick-up place is gate 8 on the 1st floor of Terminal T1 and gate 127 on the 2nd floor. After arriving at Pudong Airport, you can dial your baggage. Hotel hotline and hotel hotline are reserved on the official website. If you need to pick up a plane, you need to go to the corresponding place to wait for the bus and dial the hotline. There are various restaurants and small shopping malls near the hotel. There are many scenic spots and large shopping malls nearby. You can consult the front desk for specific details. We look forward to your coming again. I wish you happy and happy.

10/10 – Uitstekend

j

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prima hotel
Prima hotel, goede service, mooie kamer, schoon, dicht bij vliegveld Pudong met snelle shuttlebus airport.
1 nacht verbleven in oktober 2018
Reactie van 0 op 10 okt 2018
Dear guest, hello!Thank you for the trust and affirmation of our hotel for a long time.Your satisfaction also let us harvest a happy, thank you ~ we will continue to work hard.Sincerely look forward to your visit again, wish a happy life ~ ~

10/10 – Uitstekend

Teresa

Reisde met partner, Reisde met familie
We had a family room. Good experience there.
1 nacht verbleven in april 2024
Reactie van lucy op 25 apr 2024
Dear customer: Hello! Thank you very much for your support of our hotel. We always believe that a good reputation is recommended by the most sincere satisfaction of guests. At the same time, we are honored to provide you with the highest quality service. The hotel also provides 24-hour free shuttle service from Pudong Airport, which is a good choice for transfer passengers. The 15 minute drive is available, and the hotel's shuttle hotline is reserved on the official website. If you need to pick up, you need to go to the corresponding location to wait for the shuttle bus. The hotel also provides free Disney shuttle service. There is a modern square near the hotel, with 24-hour convenience stores, KFC, various milk tea shops, restaurants, barbecues, late nights, and more. It only takes 3-5 minutes to walk, adjacent to Outlets. For specific details, you can consult the front desk. We welcome you to choose our hotel again whether for business or travel! Sincerely looking forward to your next visit!

10/10 – Uitstekend

Kazuharu

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
問い合わせメールで送迎について連絡をしましたら 丁寧に返事が来てpdfの案内が届き安心感がありました 説明すると 第一ターミナルから出て3階に登ります その後は(3番出口)で外に出て6番乗り場にバスがいます 乗れば15分位で到着です ホテルを3件ほど巡回するので降りるホテル名をメモすると良いでしょう 巡回バスもここが始発らしくロビーでゆっくり待てます。(ここ大事) 歩いて直ぐに食堂やコンビニにスーパーが有りますので トランジェットの1泊にちょっとローカル中国を散歩するのに最適です ホテル室内は、充分に清潔です、歯ブラシやひげ剃り等のアニメティは 見当たりませんでしたので用意した方が良いかな? それ以外はペットボトルの水もお茶もあります トランジェットならお勧めの宿と思います 次に上海経由もここにしたいと思います お世話になりました( ´ ▽ ` )ノ
1 nacht verbleven in april 2024
Reactie van lucy op 11 apr 2024
尊敬的客人:您好! 非常感谢您对我们酒店的支持, 我们始终相信好的口碑一定是从客人最真诚的满意度推荐出去的, 同时我们也很荣幸能为你提供最优质的服务。酒店还提供24小时浦东机场免费接送机服务,是中转机客人不错的选择,车程15分钟,酒店接机热线在官网都有预留,如果需要接机需到相应的地点去等候班车,酒店还免费提供迪士尼接送.酒店附近有现代广场,有24小时便利店,肯德基,各种奶茶铺,餐厅,烧烤,宵夜等等,步行只需3-5分钟,毗邻奥特莱斯,具体详情可以咨询前台,非常欢迎您无论商务出差或是旅行再次选择我们酒店! 真诚期待您的再次光临!

6/10 – Redelijk

lucy

Reisde met partner
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It’s almost impossible to get the pickup service but dropping off is very good.
1 nacht verbleven in maart 2024
Reactie van lucy op 28 mrt 2024
Dear customer: Hello!Regarding the incident where you mentioned that the shuttle bus was not utilized, we have understood that you were sent by your friend and did not receive it. As you gave us a very low score, we have also looked into it indirectly. It turned out that your friend wanted to go to the room but was unwilling to cooperate with the front desk to register. In such a situation, our hotel also requires registration for both check-in and visitors for the sake of guest safety, without any intention of making things difficult. We hope for your understanding!

2/10 – Ontzettend slecht

YOSHIE, CHITOSE

Reisde met familie
Negatief: Netheid
空港から近くシャトルバスもあったので良かった。 ホテルの写真を見て予約しましたが写真とは劣ります。写真の映り良すぎ。
1 nacht verbleven in maart 2024
Reactie van lucy op 28 mrt 2024
感谢您的入住

10/10 – Uitstekend

Yuta

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van lucy op 18 mrt 2024
尊敬的宾客,非常感谢您对我们酒店的好评,我们会再接再厉不辜负您的好评。再次感谢您对酒店的肯定,期待再次光临,祝旅途愉快!

8/10 – Goed

Shogo

Positief: Netheid, personeel en service
1 nacht verbleven in maart 2024
Reactie van lucy op 18 mrt 2024
尊敬的宾客,非常感谢您对我们酒店的评论,我们会再接再厉不辜负您。再次感谢您对酒店的肯定,期待再次光临,祝旅途愉快!

8/10 – Goed

Willie

Positief: Netheid, personeel en service
The shower was not working that well
1 nacht verbleven in maart 2024
Reactie van lucy op 14 mrt 2024
Dear customer: Hello!We have reviewed the issue you raised and promptly replaced the shower head with a new one. Thank you again for your stay!

10/10 – Uitstekend

??

Positief: Netheid
1 nacht verbleven in maart 2024
Reactie van lucy op 11 mrt 2024
尊敬的客人:您好! 非常感谢您对我们酒店的支持, 我们始终相信好的口碑一定是从客人最真诚的满意度推荐出去的, 同时我们也很荣幸能为你提供最优质的服务。酒店还提供24小时浦东机场免费接送机服务,是中转机客人不错的选择,车程15分钟,酒店接机热线在官网都有预留,如果需要接机需到相应的地点去等候班车,酒店还免费提供迪士尼接送.酒店附近有现代广场,有24小时便利店,肯德基,各种奶茶铺,餐厅,烧烤,宵夜等等,步行只需3-5分钟,毗邻奥特莱斯,具体详情可以咨询前台,非常欢迎您无论商务出差或是旅行再次选择我们酒店! 真诚期待您的再次光临!

8/10 – Goed

Airi

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
女性だけで宿泊しましたが、特に治安に問題もなく快適に過ごすことができました。 ディズニーの行き帰りのシャトルバスを利用する場合、WeChatが必要になりますので事前のダウンロードをお勧めします。安く、空港・ホテル・パークシャトルバスも出ている点がとても良かったです。
2 nachten verbleven in februari 2024
Reactie van lucy op 11 mrt 2024
尊敬的客人:您好! 非常感谢您对我们酒店的支持, 我们始终相信好的口碑一定是从客人最真诚的满意度推荐出去的, 同时我们也很荣幸能为你提供最优质的服务。酒店还提供24小时浦东机场免费接送机服务,是中转机客人不错的选择,车程15分钟,酒店接机热线在官网都有预留,如果需要接机需到相应的地点去等候班车,酒店还免费提供迪士尼接送.酒店附近有现代广场,有24小时便利店,肯德基,各种奶茶铺,餐厅,烧烤,宵夜等等,步行只需3-5分钟,毗邻奥特莱斯,具体详情可以咨询前台,非常欢迎您无论商务出差或是旅行再次选择我们酒店! 真诚期待您的再次光临!

10/10 – Uitstekend

Matt

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great staff, easy transfer, comfortable room
1 nacht verbleven in maart 2024
Reactie van lucy op 8 mrt 2024
Dear customer: Hello! Thank you very much for your support of our hotel. We always believe that a good reputation is recommended by the most sincere satisfaction of guests. At the same time, we are honored to provide you with the highest quality service. The hotel also provides 24-hour free shuttle service from Pudong Airport, which is a good choice for transfer passengers. The 15 minute drive is available, and the hotel's shuttle hotline is reserved on the official website. If you need to pick up, you need to go to the corresponding location to wait for the shuttle bus. The hotel also provides free Disney shuttle service. There is a modern square near the hotel, with 24-hour convenience stores, KFC, various milk tea shops, restaurants, barbecues, late nights, and more. It only takes 3-5 minutes to walk, Adjacent to the Outlets, you can consult the front desk for specific details. We warmly welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely looking forward to your next visit!

8/10 – Goed

XIAOCHAO

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Toni

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Für den Preis absolut empfehlenswert sauber und freundlich
1 nacht verbleven in februari 2024
Reactie van lucy op 21 feb 2024
Sehr geehrter Kunde: Hallo! Vielen Dank für Ihre Unterstützung unseres Hotels. Wir glauben immer, dass ein guter Ruf von der aufrichtigsten Zufriedenheit der Gäste empfohlen wird. Gleichzeitig fühlen wir uns geehrt, Ihnen den besten Service bieten zu können. Das Hotel bietet auch einen 24-Stunden-kostenlosen Shuttleservice vom Flughafen Pudong, der eine gute Wahl für Transferpassagiere ist. Die 15-minütige Fahrt ist verfügbar, und die Shuttle-Hotline des Hotels ist auf der offiziellen Website reserviert. Wenn Sie abholen müssen, müssen Sie zum entsprechenden Ort gehen, um auf den Shuttlebus zu warten. Das Hotel bietet auch kostenlosen Disney-Shuttleservice. Es gibt einen modernen Platz in der Nähe des Hotels mit 24-Stunden-Convenience-Läden, KFC, verschiedene Milchtee-Läden, Restaurants, Grillabende, späte Nächte und mehr. Es dauert nur 3-5 Minuten zu Fuß, Neben den Outlets können Sie die Rezeption für spezifische Details konsultieren. Wir heißen Sie herzlich willkommen, unser Hotel erneut zu wählen, ob Sie auf Geschäftsreise oder auf Reisen sind! Wir freuen uns auf Ihren nächsten Besuch!

10/10 – Uitstekend

Nicklas

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly Personal, convient Shuttle Service, delicious Breakfast and wonderful Coffee. The Bed was very comfortable ! Thanks to the Staff, Hope to BE Back soon!
2 nachten verbleven in februari 2024

8/10 – Goed

Hai

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van lucy op 21 feb 2024
Dear customer: Hello! Thank you very much for your support of our hotel. We always believe that a good reputation is recommended by the most sincere satisfaction of guests. At the same time, we are honored to provide you with the highest quality service. The hotel also provides 24-hour free shuttle service from Pudong Airport, which is a good choice for transfer passengers. The 15 minute drive is available, and the hotel's shuttle hotline is reserved on the official website. If you need to pick up, you need to go to the corresponding location to wait for the shuttle bus. The hotel also provides free Disney shuttle service. There is a modern square near the hotel, with 24-hour convenience stores, KFC, various milk tea shops, restaurants, barbecues, late nights, and more. It only takes 3-5 minutes to walk, Adjacent to the Outlets, you can consult the front desk for specific details. We warmly welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely looking forward to your next visit

8/10 – Goed

KOGA

Transportation service to the airport is good
1 nacht verbleven in februari 2024
Reactie van lucy op 13 feb 2024
尊敬的客人:您好! 非常感谢您对我们酒店的支持, 我们始终相信好的口碑一定是从客人最真诚的满意度推荐出去的, 同时我们也很荣幸能为你提供最优质的服务。酒店还提供24小时浦东机场免费接送机服务,是中转机客人不错的选择,车程15分钟,酒店接机热线在官网都有预留,如果需要接机需到相应的地点去等候班车,酒店还免费提供迪士尼接送.酒店附近有现代广场,有24小时便利店,肯德基,各种奶茶铺,餐厅,烧烤,宵夜等等,步行只需3-5分钟,毗邻奥特莱斯,具体详情可以咨询前台,非常欢迎您无论商务出差或是旅行再次选择我们酒店! 真诚期待您的再次光临!

10/10 – Uitstekend

Kung Fu

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
每天24小時都有接駁車到機場(每小時1班),對轉機者相當方便。工作人員都很好,會想辦法來滿足客戶的要求。總體而言,這是一間高cp值的飯店。
5 nachten verbleven in januari 2024
Reactie van lucy op 6 feb 2024
尊敬的客人:您好! 非常感谢您对我们酒店的支持, 我们始终相信好的口碑一定是从客人最真诚的满意度推荐出去的, 同时我们也很荣幸能为你提供最优质的服务。酒店还提供24小时浦东机场免费接送机服务,是中转机客人不错的选择,车程15分钟,酒店接机热线在官网都有预留,如果需要接机需到相应的地点去等候班车,酒店还免费提供迪士尼接送.酒店附近有现代广场,有24小时便利店,肯德基,各种奶茶铺,餐厅,烧烤,宵夜等等,步行只需3-5分钟,毗邻奥特莱斯,具体详情可以咨询前台,非常欢迎您无论商务出差或是旅行再次选择我们酒店! 真诚期待您的再次光临!

10/10 – Uitstekend

Mitchell

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
ideal stay for airport.
After 4 weeks of travelling the last thing i wanted was a plane delay and hours stuck in the airport, booked the hotel and immediately got full details including photos of the free shuttle service from the airport. A short 15 minute drive and arrived at the hotel, met by a wonderful freindly lady on reception (who could also speak english which helped immensely)who allowed me to check in early and offered me breakfast, later on also advised me on where to go for local shops and booked me on the free shuttle later back to the airport. My flight ended up cancelled and unfortunately the night receptionist wasnt as fluent in english so i couldnt get any assistance with extending my stay at the hotel so left for the airport to sort out my flight. Clean amd comfortable room, shops and restaurants within walking distance , free airport shuttle service both directions , hotel dont quite look like pictures but all in all a great alternative to the airport allowing a decent sleep and freshen up.
1 nacht verbleven in januari 2024
Reactie van lucy op 31 jan 2024
Dear customer: Hello! Thank you very much for your support of our hotel. We always believe that a good reputation is recommended by the most sincere satisfaction of guests. At the same time, we are honored to provide you with the highest quality service. The hotel also provides 24-hour free shuttle service from Pudong Airport, which is a good choice for transfer passengers. The 15 minute drive is available, and the hotel's shuttle hotline is reserved on the official website. If you need to pick up, you need to go to the corresponding location to wait for the shuttle bus. The hotel also provides free Disney shuttle service. There is a modern square near the hotel, with 24-hour convenience stores, KFC, various milk tea shops, restaurants, barbecues, late nights, and more. It only takes 3-5 minutes to walk, Adjacent to the Outlets, you can consult the front desk for specific details. We warmly welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely looking forward to your next visit!

10/10 – Uitstekend

Xia

3 nachten verbleven in januari 2024
Reactie van lucy op 24 mrt 2024
尊敬的宾客,非常感谢您对我们酒店的好评,我们会再接再厉不辜负您的好评。再次感谢您对酒店的肯定,期待再次光临,祝旅途愉快!

8/10 – Goed

MEI TSEN

Reisde met familie
早餐沒什麼變化,住了五天,每天菜色只有一個會有變化,其他的,每天都一樣,到後面幾天就沒什麼想吃⋯
5 nachten verbleven in januari 2024
Reactie van lucy op 31 jan 2024
尊敬的客人:您好!感谢您入住并给予我们建议和意见,我们会在新的一年里有所改观和提升,期待您的再次入住并给予意见!

4/10 – Matig

YU CHUN, New Taipei City

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
酒店服務人員態度素質欠佳,設施過於老舊房卡容易故障消磁,熱水變溫水,洗到會發抖,反應得到答案是開久一點,結果還是沒改善,早餐選擇太少,寄送包裹都丟在門口垃圾桶旁邊,馬桶容易堵住,
2 nachten verbleven in januari 2024
Reactie van lucy op 26 jan 2024
尊敬的客人:您好!酒店洗澡水问题我们也向您解释过,上海最近进入严寒天气,水热的比较慢,需要放的时间久一点,早餐我们是中西式自助服务有30多种选择,您说的太少我们也只能表示遗憾,马桶问题,相信我们客房给您讲了很多遍,纸巾什么的不能丢进马桶是不是?最后关于快递包裹的问题,我们酒店每天的出租率是很高的,每天都有客人提前或者在店客人的包裹寄过来,为此我们已经在那边专门放了2个巨型快递的框子,客人未及时拿走所以就只能堆在那里,不是你所说的丢,再次感谢您的入住!

8/10 – Goed

SHIH YUAN, New Taipei City

Positief: Staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024
Reactie van lucy op 26 jan 2024
尊敬的客人:您好! 非常感谢您对我们酒店的支持, 我们始终相信好的口碑一定是从客人最真诚的满意度推荐出去的, 同时我们也很荣幸能为你提供最优质的服务。酒店还提供24小时浦东机场免费接送机服务,是中转机客人不错的选择,车程15分钟,酒店接机热线在官网都有预留,如果需要接机需到相应的地点去等候班车,酒店还免费提供迪士尼接送.酒店附近有现代广场,有24小时便利店,肯德基,各种奶茶铺,餐厅,烧烤,宵夜等等,步行只需3-5分钟,毗邻奥特莱斯,具体详情可以咨询前台,非常欢迎您无论商务出差或是旅行再次选择我们酒店! 真诚期待您的再次光临!

2/10 – Ontzettend slecht

Linghong

Reisde met een groep
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van lucy op 29 jan 2024
尊敬的客人:您好!很抱歉没给你带来好的入住体验,我们酒店旗下有3家酒店,其中有4星的海上铂悦,3星的溢喜小院,你都可以去试试。你第一次来就觉得我们酒店一般,就可以去试试其他2家酒店,为何还要再次来入住我们酒店,还直接就来个超差的评分,你是在鼓励我们吗?再次感谢你!

10/10 – Uitstekend

HSIAO YEN

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
住宿環境很好,附近用餐方便,櫃檯服務貼心還附熱的銀耳湯。家母入住十分開心,已經推薦上海的朋友去入住也獲得好評。下次有機會依然會入住。
1 nacht verbleven in januari 2024
Reactie van lucy op 22 jan 2024
尊敬的客人:您好! 非常感谢您对我们酒店的支持, 我们始终相信好的口碑一定是从客人最真诚的满意度推荐出去的, 同时我们也很荣幸能为你提供最优质的服务。酒店还提供24小时浦东机场免费接送机服务,是中转机客人不错的选择,车程15分钟,酒店接机热线在官网都有预留,如果需要接机需到相应的地点去等候班车,酒店还免费提供迪士尼接送.酒店附近有现代广场,有24小时便利店,肯德基,各种奶茶铺,餐厅,烧烤,宵夜等等,步行只需3-5分钟,毗邻奥特莱斯,具体详情可以咨询前台,非常欢迎您无论商务出差或是旅行再次选择我们酒店! 真诚期待您的再次光临!

8/10 – Goed

Lin

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
They have Suttle bus to pick up the guests. The room is smaller than the posting, but clean and neat. The bed is comfortable. The breakfast provides the variety of options.
1 nacht verbleven in januari 2024
Reactie van lucy op 22 jan 2024
尊敬的客人:您好! 非常感谢您对我们酒店的支持, 我们始终相信好的口碑一定是从客人最真诚的满意度推荐出去的, 同时我们也很荣幸能为你提供最优质的服务。酒店还提供24小时浦东机场免费接送机服务,是中转机客人不错的选择,车程15分钟,酒店接机热线在官网都有预留,如果需要接机需到相应的地点去等候班车,酒店还免费提供迪士尼接送.酒店附近有现代广场,有24小时便利店,肯德基,各种奶茶铺,餐厅,烧烤,宵夜等等,步行只需3-5分钟,毗邻奥特莱斯,具体详情可以咨询前台,非常欢迎您无论商务出差或是旅行再次选择我们酒店! 真诚期待您的再次光临!

6/10 – Redelijk

Linghong

Reisde met familie
This hotel was so so.
1 nacht verbleven in januari 2024
Reactie van lucy op 16 jan 2024
Dear guest: Thank you for your stay and feedback. We are a business oriented hotel!

8/10 – Goed

Sarah

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a lovely stay, staff helpful but the location is best suited just for the airport. Had to book taxis to go into Shanghai itself to explore. Plenty of places to eat around the hotel though
5 nachten verbleven in januari 2024
Reactie van lucy op 16 jan 2024
Dear customer: Hello! Thank you very much for your support of our hotel. We always believe that a good reputation is recommended by the most sincere satisfaction of guests. At the same time, we are honored to provide you with the highest quality service. The hotel also provides 24-hour free shuttle service from Pudong Airport, which is a good choice for transfer passengers. The 15 minute drive is available, and the hotel's shuttle hotline is reserved on the official website. If you need to pick up, you need to go to the corresponding location to wait for the shuttle bus. The hotel also provides free Disney shuttle service. There is a modern square near the hotel, with 24-hour convenience stores, KFC, various milk tea shops, restaurants, barbecues, late nights, and more. It only takes 3-5 minutes to walk, Adjacent to the Outlets, you can consult the front desk for specific details. We warmly welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely looking forward to your next visit!

8/10 – Goed

Camilla

1 nacht verbleven in januari 2024
Reactie van lucy op 16 jan 2024
Dear customer: Hello! Thank you very much for your support of our hotel. We always believe that a good reputation is recommended by the most sincere satisfaction of guests. At the same time, we are honored to provide you with the highest quality service. The hotel also provides 24-hour free shuttle service from Pudong Airport, which is a good choice for transfer passengers. The 15 minute drive is available, and the hotel's shuttle hotline is reserved on the official website. If you need to pick up, you need to go to the corresponding location to wait for the shuttle bus. The hotel also provides free Disney shuttle service. There is a modern square near the hotel, with 24-hour convenience stores, KFC, various milk tea shops, restaurants, barbecues, late nights, and more. It only takes 3-5 minutes to walk, Adjacent to the Outlets, you can consult the front desk for specific details. We warmly welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely looking forward to your next visit!

10/10 – Uitstekend

Jia Ying

1 nacht verbleven in december 2023
Reactie van lucy op 16 jan 2024
Dear customer: Hello! Thank you very much for your support of our hotel. We always believe that a good reputation is recommended by the most sincere satisfaction of guests. At the same time, we are honored to provide you with the highest quality service. The hotel also provides 24-hour free shuttle service from Pudong Airport, which is a good choice for transfer passengers. The 15 minute drive is available, and the hotel's shuttle hotline is reserved on the official website. If you need to pick up, you need to go to the corresponding location to wait for the shuttle bus. The hotel also provides free Disney shuttle service. There is a modern square near the hotel, with 24-hour convenience stores, KFC, various milk tea shops, restaurants, barbecues, late nights, and more. It only takes 3-5 minutes to walk, Adjacent to the Outlets, you can consult the front desk for specific details. We warmly welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely looking forward to your next visit!

2/10 – Ontzettend slecht

Masaki

1 nacht verbleven in december 2023
Reactie van lucy op 22 jan 2024
尊敬するお客様:こんにちは私たちのホテルにチェックインしてコメントしてくれてありがとうございます。ホテルのどこが悪いのか分からないので、あなたに不満を持ってきて、それによって今までにない超悪評を与えてしまいました。何か問題があれば、ホテルに電話してください。ありがとうございます。

6/10 – Redelijk

Gilson

Zakenreiziger
Positief: Personeel en service
Hotel ideal para quem chega tarde e sai pela manha, possui chute para o aeroporto, apesar de nao ter utilizado
1 nacht verbleven in december 2023
Reactie van lucy op 18 dec 2023
Dear guest, hello! Thank you very much for choosing to stay at Shanghai Xingzhiyue and sharing your stay experience. The hotel also provides a 24-hour free shuttle service from Pudong Airport, which is a good choice for transfer passengers. The 15 minute drive is available, and the hotel's shuttle hotline is reserved on the official website. If you need to pick up a flight, you need to go to the corresponding location to wait for the shuttle bus. The hotel also provides free Disney shuttle service. There is a modern square near the hotel, with 24-hour convenience stores, KFC, various milk tea shops, restaurants, barbecues, snacks, and so on. It only takes 3-5 minutes to walk, Adjacent to the Outlets, please consult the front desk for specific details. We look forward to your next visit and wish you happiness!

4/10 – Matig

Wei Hua

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Shuttle bus is good, but it's noisy
1 nacht verbleven in november 2023
Reactie van lucy op 29 nov 2023
Dear customer: Hello! The hotel is located in the central area of the town, and passing vehicles may inevitably affect guests' rest. Therefore, the hotel has adopted double layered and thickened soundproof windows when purchasing windows. As long as you close the windows tightly, it can reduce external noise. We still look forward to your visit again and wish you a happy life.

10/10 – Uitstekend

Ling

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
staff is friendly. everything is good. great value.
1 nacht verbleven in november 2023
Reactie van lucy op 27 nov 2023
尊敬的宾客: 您好!非常感谢您选择入住上海星之悦并分享了您的入住体验。酒店还提供24小时浦东机场免费接送机服务,是中转机客人不错的选择,车程15分钟,酒店接机热线在官网都有预留,如果需要接机需到相应的地点去等候班车,酒店还免费提供迪士尼接送.酒店附近有现代广场,有24小时便利店,肯德基,各种奶茶铺,餐厅,烧烤,宵夜等等,步行只需3-5分钟,毗邻奥特莱斯,具体详情可以咨询前台,期待您的再次光临,祝您开心快乐!

10/10 – Uitstekend

Wei

1 nacht verbleven in november 2023
Reactie van lucy op 19 nov 2023
Dear customer: Hello! Thank you very much for your support of our hotel. We always believe that a good reputation is recommended by the most sincere satisfaction of guests, and we are also honored to provide you with the highest quality service. The hotel also provides a 24-hour free shuttle service from Pudong Airport, which is a good choice for transfer passengers. The 15 minute drive is available, and the hotel's shuttle hotline is reserved on the official website. If you need to pick up a flight, you need to go to the corresponding location to wait for the shuttle bus. The hotel also provides free Disney shuttle service. There is a modern square near the hotel, with 24-hour convenience stores, KFC, various milk tea shops, restaurants, barbecues, snacks, and so on. It only takes 3-5 minutes to walk, Adjacent to the Outlets, you can consult the front desk for specific details. You are very welcome to choose our hotel again whether for business or travel! Sincerely looking forward to your next visit!

6/10 – Redelijk

kwei wing

location not convenient n not many shops and restaurants around.
1 nacht verbleven in november 2023
Reactie van lucy op 15 nov 2023
Dear guest, hello! Thank you very much for choosing to stay at Shanghai Xingzhiyue and sharing your stay experience. The hotel also provides a 24-hour free shuttle service from Pudong Airport, which is a good choice for transfer passengers. The 15 minute drive is available, and the hotel's shuttle hotline is reserved on the official website. If you need to pick up a flight, you need to go to the corresponding location to wait for the shuttle bus. The hotel also provides free Disney shuttle service. There is a modern square near the hotel, with 24-hour convenience stores, KFC, various milk tea shops, restaurants, barbecues, snacks, and so on. It only takes 3-5 minutes to walk, Adjacent to the Outlets, please consult the front desk for specific details. We look forward to your next visit and wish you happiness!

6/10 – Redelijk

Li

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van lucy op 6 nov 2023
Dear guest, hello! Thank you very much for choosing to stay at Shanghai Xingzhiyue and sharing your stay experience. The hotel also provides a 24-hour free shuttle service from Pudong Airport, which is a good choice for transfer passengers. The 15 minute drive is available, and the hotel's shuttle hotline is reserved on the official website. If you need to pick up a flight, you need to go to the corresponding location to wait for the shuttle bus. The hotel also provides free Disney shuttle service. There is a modern square near the hotel, with 24-hour convenience stores, KFC, various milk tea shops, restaurants, barbecues, snacks, and so on. It only takes 3-5 minutes to walk, Adjacent to the Outlets, please consult the front desk for specific details. We look forward to your next visit and wish you happiness!

10/10 – Uitstekend

Xingniu

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great!
1 nacht verbleven in oktober 2023
Reactie van lucy op 24 okt 2023
尊敬的客人:您好!酒店提供24小时浦东机场免费接送机服务,是中转机客人不错的选择,车程15分钟,酒店接机热线在官网都有预留,如果需要接机需到相应的地点去等候班车,酒店还免费提供迪士尼接送.酒店附近有现代广场,有24小时便利店,肯德基,各种奶茶铺,餐厅,烧烤,宵夜等等,步行只需3-5分钟,毗邻奥特莱斯,具体详情可以咨询前台,期待您的再次光临,祝您开心快乐!

8/10 – Goed

Graham

Reisde met partner
Positief: Netheid, personeel en service
Hotel needs to makes guests aware before arrival of exactly where they can board the hotel courtesy bus at Shanghai Airport arrivals.. In fact, we did not even know that the hotel had an airport courtesy bus and it cost us an expensive cab trip to get from the airport to the hotel. Would have been far more satisfactory to know where to board the hotel bus at the airport, and the hotel's airport schedule. Staff were helpful, however, despite the language difficulties.
1 nacht verbleven in oktober 2023
Reactie van lucy op 22 okt 2023
Dear customer, helloWe have checked the issue you mentioned about not knowing that the hotel has a shuttle bus. On the day you booked the hotel (6/3), we sent you an email. Could you please check your email? We apologize for any inconvenience caused and apologize for any inconvenience caused. Thank you for your understanding!

10/10 – Uitstekend

Ishitta

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was helpful, room was spacious and clean, food was good, and the free airport shuttle was convenient. There is also a bus stop right outside the hotel that goes to the closest subway station so commute was very simple.
5 nachten verbleven in oktober 2023
Reactie van lucy op 22 okt 2023
尊敬的客人:您好!酒店提供24小时浦东机场免费接送机服务,是中转机客人不错的选择,车程15分钟,酒店接机热线在官网都有预留,如果需要接机需到相应的地点去等候班车,酒店还免费提供迪士尼接送.酒店附近有现代广场,有24小时便利店,肯德基,各种奶茶铺,餐厅,烧烤,宵夜等等,步行只需3-5分钟,毗邻奥特莱斯,具体详情可以咨询前台,期待您的再次光临,祝您开心快乐!

8/10 – Goed

Hu

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All good.
6 nachten verbleven in oktober 2023
Reactie van lucy op 18 okt 2023
尊敬的客人:您好!酒店提供24小时浦东机场免费接送机服务,是中转机客人不错的选择,车程15分钟,酒店接机热线在官网都有预留,如果需要接机需到相应的地点去等候班车,酒店还免费提供迪士尼接送.酒店附近有现代广场,有24小时便利店,肯德基,各种奶茶铺,餐厅,烧烤,宵夜等等,步行只需3-5分钟,毗邻奥特莱斯,具体详情可以咨询前台,期待您的再次光临,祝您开心快乐!

8/10 – Goed

MANISH

Reisde met een groep, Zakenreiziger
Positief: Personeel en service
The hotel is abit far for the main Shanghai area but it’s best for one nice stay if you have transit flight . Most of the hotel staff were awesome except few. Best staff of the hotel was Sun Jialing, her hotel employe number was 305 . Her customer service was exceptional . Definitely recommend her if you want any personal assistance.
6 nachten verbleven in oktober 2023
Reactie van lucy op 18 okt 2023
尊敬的客人:您好!酒店提供24小时浦东机场免费接送机服务,是中转机客人不错的选择,车程15分钟,酒店接机热线在官网都有预留,如果需要接机需到相应的地点去等候班车,酒店还免费提供迪士尼接送.酒店附近有现代广场,有24小时便利店,肯德基,各种奶茶铺,餐厅,烧烤,宵夜等等,步行只需3-5分钟,毗邻奥特莱斯,具体详情可以咨询前台,期待您的再次光临,祝您开心快乐!

10/10 – Uitstekend

Trevor

For a stopover it was perfect. Staff were super friendly, allowed me an early check-in and great breakfast. Surrounding area had loads of good eating places too. Shuttle service easy to organise and bang on time
1 nacht verbleven in oktober 2023
Reactie van lucy op 12 okt 2023
尊敬的客人:您好!酒店提供24小时浦东机场免费接送机服务,是中转机客人不错的选择,车程15分钟,酒店接机热线在官网都有预留,如果需要接机需到相应的地点去等候班车,酒店还免费提供迪士尼接送.酒店附近有现代广场,有24小时便利店,肯德基,各种奶茶铺,餐厅,烧烤,宵夜等等,步行只需3-5分钟,毗邻奥特莱斯,具体详情可以咨询前台,期待您的再次光临,祝您开心快乐!

10/10 – Uitstekend

Ilham

Positief: Personeel en service, staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2023
Reactie van lucy op 12 okt 2023
尊敬的客人:您好!酒店提供24小时浦东机场免费接送机服务,是中转机客人不错的选择,车程15分钟,酒店接机热线在官网都有预留,如果需要接机需到相应的地点去等候班车,酒店还免费提供迪士尼接送.酒店附近有现代广场,有24小时便利店,肯德基,各种奶茶铺,餐厅,烧烤,宵夜等等,步行只需3-5分钟,毗邻奥特莱斯,具体详情可以咨询前台,期待您的再次光临,祝您开心快乐!

8/10 – Goed

JIANLING

Positief: Netheid, personeel en service
2 nachten verbleven in oktober 2023
Reactie van lucy op 12 okt 2023
尊敬的客人:您好!酒店提供24小时浦东机场免费接送机服务,是中转机客人不错的选择,车程15分钟,酒店接机热线在官网都有预留,如果需要接机需到相应的地点去等候班车,酒店还免费提供迪士尼接送.酒店附近有现代广场,有24小时便利店,肯德基,各种奶茶铺,餐厅,烧烤,宵夜等等,步行只需3-5分钟,毗邻奥特莱斯,具体详情可以咨询前台,期待您的再次光临,祝您开心快乐!

8/10 – Goed

Kelvin

1 nacht verbleven in oktober 2023
Reactie van lucy op 26 okt 2023
尊敬的客人:您好!酒店提供24小时浦东机场免费接送机服务,是中转机客人不错的选择,车程15分钟,酒店接机热线在官网都有预留,如果需要接机需到相应的地点去等候班车,酒店还免费提供迪士尼接送.酒店附近有现代广场,有24小时便利店,肯德基,各种奶茶铺,餐厅,烧烤,宵夜等等,步行只需3-5分钟,毗邻奥特莱斯,具体详情可以咨询前台,期待您的再次光临,祝您开心快乐!

4/10 – Matig

Arata

Zakenreiziger
Negatief: Voorzieningen
I have chose this place to just stay for a 24 hrs transit at Shanghai. Not for Shanghai excursion. Not many good places around for food shopping, so if you stay for more than 1 night, I would not recommend you to stay here. The area is way too far from city of Shanghai. This hotel is more likely good for transit stay for Shanghai Pudong Airport users. Good points : Good room condition for the price value. If you just want to have a space for stay over night, this is good enough quality. Big plus for transit users is that the hotel gives you to check out 2 P.M. Hotel has full breakfast with Chinese and some Weastern food choices. Quality is not high but good enough for the price value. Bad points : 1.Totally not enough information on airport shuttle on arrival. 2.you have wifi but poor connection and it's Chinese, you know, not really internet. 3.it probably was my room only, but I had a room without a window, there was a small "window" with a blind shutter. Then I noticed that it is a window in between my room and there's another room over next to my room. Why I have noticed it? Because that next room is a room for cleaners. They chat loud in Chinese of course, sometimes shout, very noisy, which you hear all through the window, so I of course closed it but it doesn't help when it's next room. I have never experienced such horrible room condition in any hotel. You don't stay in a hotel room with such horrible noise next room for any price.
1 nacht verbleven in september 2023
Reactie van lucy op 20 sep 2023
Dear customer: Sorry for not providing you with a satisfactory check-in experience. I will reply to your feedback on the areas you feel are not good. 1. You can go back and check the information we sent you, including where to wait and when the shuttle bus departs. It is all clearly stated in the chat records. 2. It is not allowed to use Facebook in China. 3. The room type you booked has some interior windows. Thank you again for your stay!

10/10 – Uitstekend

Hongwen

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
舒适
1 nacht verbleven in september 2023
Reactie van lucy op 17 sep 2023
尊敬的客人:您好!酒店提供24小时浦东机场免费接送机服务,是中转机客人不错的选择,车程15分钟,酒店接机热线在官网都有预留,如果需要接机需到相应的地点去等候班车,酒店还免费提供迪士尼接送.酒店附近有现代广场,有24小时便利店,肯德基,各种奶茶铺,餐厅,烧烤,宵夜等等,步行只需3-5分钟,毗邻奥特莱斯,具体详情可以咨询前台,期待您的再次光临,祝您开心快乐!

8/10 – Goed

Doyeop

Zakenreiziger
Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van lucy op 9 sep 2023
尊敬的客人:您好!酒店提供24小时浦东机场免费接送机服务,是中转机客人不错的选择,车程15分钟,酒店接机热线在官网都有预留,如果需要接机需到相应的地点去等候班车,酒店还免费提供迪士尼接送.酒店附近有现代广场,有24小时便利店,肯德基,各种奶茶铺,餐厅,烧烤,宵夜等等,步行只需3-5分钟,毗邻奥特莱斯,具体详情可以咨询前台,期待您的再次光临,祝您开心快乐!