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Beoordelingen van The Kunlun Jing An

4.5 out of 5
The Kunlun Jing An
No 250 Hua Shan Road, Jing An District, Shanghai, Shanghai

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 138 van 252 beoordelingen" "
Gastenscore: 8 - Goed. 80 van 252 beoordelingen" "
Gastenscore: 6 - Redelijk. 19 van 252 beoordelingen" "
Gastenscore: 4 - Matig. 12 van 252 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 252 beoordelingen" "

8,8/10

Netheid

9,0/10

Personeel en service

8,0/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

JANE

Positief: Netheid, personeel en service
2 nachten verbleven in mei 2024
Reactie van luna op 20 mei 2024
Just wanted to thank you for your recent stay here at The Kunlun Jing An! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

6/10 – Redelijk

Cindy

Reisde met familie
Great location go everywhere easy. A former Hilton 5 star hotel , now named Kinlun .
6 nachten verbleven in mei 2024
Reactie van luna op 16 mei 2024
Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback. Guest feedback is incredibly important to us and we are taking your comments into consideration as we improve our on-property experience. We hope to have another opportunity to serve you, if your travels bring you back to our area.

10/10 – Uitstekend

JANE

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in mei 2024
Reactie van luna op 13 mei 2024
Just wanted to thank you for your recent stay here at The Kunlun Jing An! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon. We hope to have another opportunity to serve you, if your travels bring you back to our area.

8/10 – Goed

TAKASHIGE

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024
Reactie van luna op 8 mei 2024
Just wanted to thank you for your recent stay here at The Kunlun Jing An! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

8/10 – Goed

Mei Hua

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The concierge team is super efficient and wonderful. It was a lean team but they deal with the challenges with professionalism. Not only they assisted with my taobao orders, and transportation needs, they also gave excellent suggestions on what i should do
4 nachten verbleven in april 2024
Reactie van luna op 8 mei 2024
Just wanted to thank you for your recent stay here at The Kunlun Jing An! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

10/10 – Uitstekend

Peggy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very close to malls and places to eat. Subway right outside the door. Everything was in good condition and the housecleaning staff were so nice.
6 nachten verbleven in april 2024
Reactie van luna op 8 mei 2024
Very close to malls and places to eat. Subway right outside the door. Everything was in good condition and the housecleaning staff were so nice.

10/10 – Uitstekend

Kaiyan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van luna op 8 mei 2024
Just wanted to thank you for your recent stay here at The Kunlun Jing An! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

10/10 – Uitstekend

mirco

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Struttura molto pulita e personale disponibile
7 nachten verbleven in april 2024
Reactie van luna op 25 apr 2024
Just wanted to thank you for your recent stay here at The Kunlun Jing An! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

10/10 – Uitstekend

Yuet Ngor

Reisde met partner
Positief: Voorzieningen
整體非常好，且交通方便
4 nachten verbleven in april 2024
Reactie van luna op 19 apr 2024
非常感谢你选择静安昆仑大酒店并给予好评。酒店地处静安寺区域，步行可达两大主要商业街南京西路及淮海路，并毗邻上海城市风貌保护区。在我们酒店附近搭乘地铁一、二、七、十四号线可方便快捷地抵达城市各个重要商业及旅游目的地。诚挚地希望能够有机会再次接待您，并为您提供另一段美好体验。感谢您的好评！

8/10 – Goed

Jenny

Positief: Netheid, personeel en service
6 nachten verbleven in april 2024
Reactie van luna op 17 apr 2024
Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback and we’re very sorry you were unhappy with guest room. Guest feedback is incredibly important to us and we are taking your comments into consideration as we improve our on-property experience. We hope to have another opportunity to serve you, if your travels bring you back to our area.

10/10 – Uitstekend

Zheng

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very good
3 nachten verbleven in april 2024
Reactie van luna op 16 apr 2024
Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback. Guest feedback is incredibly important to us and we are taking your comments into consideration as we improve our on-property experience. We hope to have another opportunity to serve you, if your travels bring you back to our area.

4/10 – Matig

Jian

Reisde met familie
Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
No AC in a hot day at 82F and I was told to open the window to cool down.
1 nacht verbleven in maart 2024
Reactie van 酒店运营团队 op 2 apr 2024
Thank you for your feedback in regards to the AC not working well in your room. But we would like to clarify with you your floor and room situation because our hotel didn't have 82F indeed. And our room window is not suppose to open for the safety reseason. We're looking forward to hearing from your feedback so that we can look into it and ask our maintenance to fix the issue specificly, however I apologize if you encouter this issue. Thank you again for your review and I invite you to stay with us the next time you return to Shanghai.

10/10 – Uitstekend

Jiajie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in februari 2024
Reactie van Eason op 7 mrt 2024
Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback. Guest feedback is incredibly important to us and we are taking your comments into consideration as we improve our on-property experience. We hope to have another opportunity to serve you, if your travels bring you back to our area.

10/10 – Uitstekend

Hok Leung

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in februari 2024
Reactie van Eason op 19 feb 2024
Just wanted to thank you for your recent stay here at The Kunlun Jing An! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

10/10 – Uitstekend

Alexander

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Business
Fast check-in. Very friendly staff. Breakfast very good variety. Room a bit outdated but everything else was great.
6 nachten verbleven in januari 2024
Reactie van Hotel management op 15 jan 2024
Just wanted to thank you for your recent stay here at The Kunlun Jing An! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

8/10 – Goed

Anna

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
flott opphold!
12 nachten verbleven in december 2023
Reactie van Hotel management op 23 jan 2024
Just wanted to thank you for your recent stay here at The Kunlun Jing An! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

10/10 – Uitstekend

Dan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in december 2023
Reactie van Hotel management op 5 jan 2024
Just wanted to thank you for your recent stay here at The Kunlun Jing An! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

10/10 – Uitstekend

KIN MING

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in december 2023
Reactie van Hotel management op 20 dec 2023
非常感谢您对上海静安昆仑大酒店的评论，您的满意是对我们最大的鼓励，也是我们一直以来努力的方向。很高兴看到您对酒店服务的肯定。我们真诚的期待您的下次光临！

4/10 – Matig

Eva

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I have to say this is a very old hotel that need a major upgrade. We were there in Dec, the hotel room was very hot, the AC was not every hotel. We felt like stay in a sauna room every single day. The room was very clean, bathe room ground was dirty. It was not very pleasant to see. Some sneaky customers probably still smoking in the room that cases our room smell like cigarettes due to then central AC. The staff were nice and trying their best. I guess it’s just an old hotel. The moment you go into the hotel lobby you would smell a mixed greasy and fragrant smell. I will not go back again for sure.
6 nachten verbleven in december 2023
Reactie van Hotel management op 12 dec 2023
I appreciate your candor on your feedback of your recent stay with us. I understand the freshness of the room was of concern during your stay and guest satisfaction is my highest priority so I have brought your comments to our Housekeeping team to resolve this issue. Thank you for bringing this to my attention and I hope you will consider staying with us the next time you travel here

10/10 – Uitstekend

Linda Yuelin Zhou

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I had a good stay at this hotel, it has all what I need in Shanghai. It’s a little unfortunate that gym/swim pool was closed for some days. But overall all is good.
5 nachten verbleven in november 2023
Reactie van Hotel management op 12 dec 2023
Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback. Guest feedback is incredibly important to us and we are taking your comments into consideration as we improve our on-property experience. We hope to have another opportunity to serve you, if your travels bring you back to our area.

10/10 – Uitstekend

Joo H.

2 nachten verbleven in november 2023
Reactie van Hotel management op 12 dec 2023
Just wanted to thank you for your recent stay here at The Kunlun Jing An! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

8/10 – Goed

Zexin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very convenient.
1 nacht verbleven in november 2023
Reactie van Hotel management op 30 nov 2023
尊敬的宾客您好，感谢您对上海静安昆仑大酒店的喜爱，并做出了满意的评价，期待您的再次光临！

10/10 – Uitstekend

xin

10 nachten verbleven in november 2023
Reactie van Hotel management op 20 dec 2023
尊敬的宾客您好，非常感谢您给予我们酒店的好评评价，我们会再接再厉，不辜负您的好评，再次感谢您对酒店的肯定，期待再次光临，祝您旅途愉快！

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
Old shanghai Hilton now is the kunlun. It’s old but well kept up. Some furniture and infrastructure is old but the location is fantastic and the price is right
3 nachten verbleven in november 2023
Reactie van Hotel management op 20 nov 2023
Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback. Guest feedback is incredibly important to us and we are taking your comments into consideration as we improve our on-property experience. We hope to have another opportunity to serve you, if your travels bring you back to our area.

8/10 – Goed

MINORU

2 nachten verbleven in oktober 2023
Reactie van Hotel management op 21 nov 2023
Just wanted to thank you for your recent stay here at The Kunlun Jing An! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

8/10 – Goed

Juhyun

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in oktober 2023
Reactie van Eason op 30 okt 2023
Just wanted to thank you for your recent stay here at The Kunlun Jing An! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

10/10 – Uitstekend

Ren Jacky

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good
26 nachten verbleven in september 2023
Reactie van Eason op 16 okt 2023
Just wanted to thank you for your recent stay here! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

10/10 – Uitstekend

Linghe Henry

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2023
Reactie van Eason op 13 okt 2023
Just wanted to thank you for your recent stay here ! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

10/10 – Uitstekend

Cheng Mao

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in september 2023
Reactie van Eason op 18 sep 2023
Just wanted to thank you for your recent stay here ! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

10/10 – Uitstekend

Masayuki

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
地下鉄静安寺駅12番出口のすぐ横に有り地下鉄を使って動くのには大変便利。ローソン、スタバもすぐ近くにあります。
1 nacht verbleven in september 2023
Reactie van Eason op 18 sep 2023
Just wanted to thank you for your recent stay here ! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

10/10 – Uitstekend

Masayuki

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2023
Reactie van Eason op 15 sep 2023
Just wanted to thank you for your recent stay here! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

10/10 – Uitstekend

Matthias

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great value
Very good service, great view and location. Late checkout until 18h possible against reasonable fee.
2 nachten verbleven in september 2023
Reactie van Eason op 13 sep 2023
Just wanted to thank you for your recent stay here ! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

8/10 – Goed

JEFF

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Well managed with international standard
After staying at another hotel around the corner multiple times, I switched to staying at Kunlun this time. It's better in every way including bigger and quieter rooms. Will be back next time.
2 nachten verbleven in augustus 2023
Reactie van Eason op 22 aug 2023
Thanks for your kind comments about your recent stay with us. Hope to see you return again soon. Safe travels.

10/10 – Uitstekend

Brendan

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
交通便利，附近食肆很多，非常方便。
3 nachten verbleven in augustus 2023
Reactie van Eason op 14 aug 2023
非常感谢你选择静安昆仑大酒店并给予好评。我们知道正是点点滴滴的细节让您的住宿体验更加舒适，当然还有我们杰出的地理位置。诚挚地希望能够有机会再次接待您，并为您提供另一段美好体验。

6/10 – Redelijk

Robert

Zakenreiziger, Reisde met familie en kleine kinderen
Negatief: Personeel en service
Checkin was ultra slow, almost 45 mins. I was told my passport was being copied 3 times! Room was near an elevator and there was a wooshing noise all night.
1 nacht verbleven in juli 2023
Reactie van Eason op 2 aug 2023
I’m sorry we were not able to provide you with a satisfactory experience during your recent stay. Your satisfaction is very important to us and we appreciate your feedback about noise and check-in. Your comments will help us to correct these issues. We hope you will consider staying with us the next time you are in Shanghai

2/10 – Ontzettend slecht

CHRISTINE

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Customer service at front desk is terrible
1 nacht verbleven in juli 2023
Reactie van Eason op 27 jul 2023
Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback and we’re very sorry you were unhappy with front desk. Guest feedback is incredibly important to us and we are taking your comments into consideration as we improve our on-property experience. We hope to have another opportunity to serve you, if your travels bring you back to our area.

10/10 – Uitstekend

Hayden

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent
3 nachten verbleven in juli 2023
Reactie van Eason op 27 jul 2023
Just wanted to thank you for your recent stay here ! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

8/10 – Goed

Ning

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Bed is very comfortable, had a good night sleep…
1 nacht verbleven in juli 2023
Reactie van Eason op 25 jul 2023
Just wanted to thank you for your recent stay here ! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

10/10 – Uitstekend

Jason

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2023
Reactie van Eason op 19 jul 2023
Just wanted to thank you for your recent stay here ! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

8/10 – Goed

kawamoto, ootaku

1 nacht verbleven in juli 2023
Reactie van Eason op 2 aug 2023
Just wanted to thank you for your recent stay here ! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

10/10 – Uitstekend

ChakYuen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I lost my wallet in the hotel. The staff was professional dealing with the problem perfectly.
2 nachten verbleven in juni 2023
Reactie van Eason op 19 jul 2023
Thank you for your review. I am pleased to hear you enjoyed your stay here.All of us at The Kunlun Jing An are passionate about hospitality and we hope to see you again soon.

10/10 – Uitstekend

Xinfeng

1 nacht verbleven in juni 2023
Reactie van Eaosn op 19 jul 2023
Just wanted to thank you for your recent stay here .So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger
枕頭太扁，不好睡
2 nachten verbleven in juni 2023
Reactie van Eason op 19 jul 2023
感谢您入住静安昆仑大酒店。我们非常感谢您坦率地分享反馈。我们一直重视了解宾客的意见，以便能更深入地审视酒店的服务，而我们的客房也是我们不断积极评估的一个方面。我们诚挚地希望您能再次光临，并再次感谢您的反馈。

8/10 – Goed

Johan

2 nachten verbleven in mei 2023
Reactie van Eason op 19 jul 2023
Just wanted to thank you for your recent stay here .So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

10/10 – Uitstekend

CHEK MENG

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
8 nachten verbleven in april 2023
Reactie van Eason op 19 jul 2023
Just wanted to thank you for your recent stay here .So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

10/10 – Uitstekend

lars

2 nachten verbleven in oktober 2022

4/10 – Matig

tait

Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
6 nachten verbleven in september 2022

4/10 – Matig

lars

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
4 nachten verbleven in oktober 2021
Reactie van Sally op 26 okt 2021
Dear guest, thank you your comment, and please let us know where we could improve. Guest satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.

6/10 – Redelijk

Jinghong

Reisde met een groep, Zakenreiziger
Positief: Netheid, comfort kamer
这个价格不推荐选择，可以有很多更加好的酒店选择。
酒店位置不错，房间总体还行。停车非常不方便，这样价格的酒店应该提供免费停车，结果一天要支付120人民币。餐厅服务一般，加水等了很久，早餐很一般，和早餐费用不符合。
3 nachten verbleven in oktober 2021
Reactie van Sally op 26 okt 2021
尊敬的宾客您好，感谢您选择静安昆仑大酒店。我们很抱歉没有为您提供完美的入住体验。另外，对于您提到的停车收费问题，目前上海市中心的大部分酒店均实行停车收费，酒店每小时停车收费为20元。您在酒店停车期间，我们为车辆提供24小时的安保及相关保险服务。停满一天，我们会为住店客人提供了优惠，因此收费标准也低于周边区域的同类场所。我们并没有在客人的住宿费用中默认包含停车相关费用，是不希望没有开车的客人支付自己并没有享用的服务。因此还希望您能理解酒店停车收费的政策。我们一直努力让宾客们都受到关爱、尊重和无微不至的照顾。宾客的满意度对我们很重要，我们也努力使客人们都感受到满意的体验。诚挚地希望能够有机会接待您，并为您提供一段美好入住体验。

10/10 – Uitstekend

Alfred

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Best hotel experience in Shanghai so far...
What an amazing stay. Everything was smooth even the communication before arriving. All was set up for us in advance, allowing for free early check in and late check out what was extremely convenient for our babies. Due to Covid they were limitations but everything was sorted giving us a 25% off when using the restaurants of the hotel. Staff very friendly and efficient. And the location of the hotel is perfect. If we visit Jing’ An again we will go again for sure.
3 nachten verbleven in februari 2021
Reactie van Gerd K op 18 feb 2021
Dear Alfred, thank you for choosing The Kunlun Jing An! We are glad to hear you have enjoyed every aspects during your stay. Hope it won't be too long to see you again soon!