Hotels in de buurt van Shops at Hardy Oak (San Antonio)

'Breakfast was not the best. One day they were out of milk for the cerial. Bathroom shower was not the cleanest. Other than that the staff was nice and helpful. The front desk rep moved us to a different room because the fridge was not working.'

'Loved our stay'

'Tdoo'

'I saw a cockroach in the room that we were in and I couldn’t complain since it’s late night when I reached and I was so tired'

'Easy check in. Had plenty of room. The only complaint was the sofa bed, had one blanket but no sheets. I know we could've asked, but we just pulled off the top on the beds and handed a few of the extra pillows and was set. Overall, it was good.'

'Habitacion muy limpia'

'When we got there we found roaches in the room and the sheets were stained and the guy said there was Nothing that could be done because housekeeping was not there and didn't even agree to switch us rooms there was mold on the bathroom ceiling and there was no soap in the bathroom the pool was filthy and so was the area around it. Breakfast was ok but the potatoes were plain and dry but the staff seemed to walk to talk in another language when I brought this to there attention or when I came...

'Room service was supposed to be done on day 2. We piled up the all the towels to make it easier for them only to come back late at night to the pile of towels. We used the same dirty towels that night. Mold was also showing above the shower. Shower head had terrible water flow. Staff didn’t honor their refund for night if we weren’t satisfied. Something about a breach in contract.'

'Excelente hotel, buena atención'

'I enjoyed having a mini kitchen, very helpful. The breakfast muffins were old. Night before I had an 8 hour drive ahead of me the fire alarm went off all night/morning. Staff was apologetic but I was so irritated it did little to calm my nerves.'

'Available and responsive'

'Easy to find everything '

'Clean, the breakfast and hotel staff'

'1st asked for a 2 bedroom suite; that is what I booked when I arrived they had to split us; glad my party was old enough; 2nd billed for a pet fee; my animal is a service dog; still waiting for that credit to adjust. 3rd the pool needs a deep cleaning and the hot tub would not work. Gym floor was wet; the free breakfast needs a new chef or pre-cooked vendor needs to be changed. I hope they go under renovation soon for the price and the property is not worth it. Sorry to the staff ; I know yall...

'The staff was friendly but the carpet in the hallways smelled bad. Some of the ice machines weren’t working.'

'No sirven los elevadores, no sirven maquinas de hielo, y un colchon olia a orines'

'Nice hotel. Good variety of hot and cold breakfast items, including the typical Texas shaped waffle iron 😊. I have 4 stars because there were a few minor items in need of maintenance in our room. We gave a list at check out so hopefully those will be addressed. Great location for exploring the north side of San Antonio. Close to shopping and lots of places to eat. I usually take more pictures but I did get one of the amazing local inspired mural in the main lobby area.'

' I was charge 20 extra for using your Expedia appt. At check in. Not cool...'

'The front desk gentlemen James was extremely helpful'