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Beoordelingen van Club Tara Resort

3.5 out of 5
Club Tara Resort
Bucas Grande Island, Socorro, Surigao del Norte

Beoordelingen

5,6
Gastenscore: 10 - Uitstekend. 3 van 24 beoordelingen" "
Gastenscore: 8 - Goed. 6 van 24 beoordelingen" "
Gastenscore: 6 - Redelijk. 5 van 24 beoordelingen" "
Gastenscore: 4 - Matig. 3 van 24 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 7 van 24 beoordelingen" "

5,6/10

Netheid

7,2/10

Personeel en service

7,0/10

Voorzieningen

4,8/10

Staat van de accommodatie en faciliteiten

6,0/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Mark

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The pictures posted at Hotels.com is totally different from the real or actual picture of the resort. The bridge is collapsed, no water in the swimming pool, no power or electricity, no backup power, limited food, rooms not well maintained, rooms not safe, jacuzzi is rusted, overall rate: worst hotel or resort. We can’t cancel our stay, we just left and get a new hotel to stay. Club Tara should not be operated and should be reported to Tourism or city because it’s really unsafe. Hopefully I could get a refund.
3 nachten verbleven in september 2023
Reactie van Mich op 10 sep 2023
Good Day, Thank you for this. First of all we want to apologize fpr the inconvenience.We understand your frustatration when u arrived without electricity due to major fire problem in the mainland including the two post connected to our line. About the back up generator, we do have one in a schedule time. That leads you not to check in and stay in our resort and transfer to the next island. We do apologize again.

2/10 – Ontzettend slecht

Jessica

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Don’t stay here if you don’t want to get stressed.
The condition of the toilet is terrible (it’s very hard to call it a comfort room). It’s very smelly and unclean. There’s plenty of cockroaches everywhere. The table in the dining area was not wiped. We even saw remnants of food from our previous meal. There is a lot to improve in terms of cleanliness and orderliness. Being an old resort is not an excuse to be untidy. We can tolerate the dilapidation but not a dusty room. If you want to thrive, you need an overhaul.
2 nachten verbleven in mei 2023
Reactie van Mich op 27 jun 2023
Good Day Maam,Thank you for sharing your review.Hi Maam jessica, im sorry if you feel in this. But we always assure that before the guest check in everything is ok. I know you are bit upset because that rime we were not able to grant your request to cancel your booking cos we have a booking policy. That leads you to be unhappy the rest of your stay. But still Maam we really want to ask.an apology if there is any inconvenience. Thank you

8/10 – Goed

Tricia Marie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2023

8/10 – Goed

Erik

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Beautiful scenery. If you don’t mind being in a secluded environment with tons of wildlife around, then this is the place for you.
2 nachten verbleven in september 2022

10/10 – Uitstekend

Scotty

Positief: Netheid, personeel en service en comfort kamer
Absolutely beautiful location. The view ia amazing. Staff could not have been better. Food was good and reasonably priced (escpecially considering how remote). The boat ride there and back was a bit expensive (private boat is all that is available). The cottages are nice and clean but could use some maintenance.
1 nacht verbleven in maart 2020

10/10 – Uitstekend

ANFISA

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
айский уголок))
Супппппер отель, место куда хочется вернуться и не один раз, райский уголок!
2 nachten verbleven in januari 2020

6/10 – Redelijk

Geverifieerde reiziger

4 nachten verbleven in december 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Happy to say we have visited.
Staff was phenomenal! The selling point is the beauty and the area.
6 nachten verbleven in september 2019

8/10 – Goed

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Its a good place to be with friends.
1 nacht verbleven in september 2019

6/10 – Redelijk

FLORANTE

Positief: Netheid, personeel en service
5 nachten verbleven in juni 2019
Reactie van Marrsi op 4 aug 2019
Thank you so much ! We will do more best for our guest from your feed back. Have a great day !

8/10 – Goed

Karlee

Positief: Netheid, personeel en service en comfort kamer
In need of an update but view are unbeatable
Stunning views! Could use an update. Fruit shakes and dinner is delicious & resident dog is the cutest!
1 nacht verbleven in juli 2019
Reactie van Marsi op 4 aug 2019
Thank you so much ! We will do more best for our guest from your feed back. Have a great day !

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
What a great place,. The staff went above and beyond,. I arrived sick from food poison,. They were helpful to get things to make me better,. I proposed to my future wife there and she said yes,. There's lots to do,. Or just relax
3 nachten verbleven in februari 2019
Reactie van from Mitch (Operation Manager) op 25 mrt 2019
Thank you very much for this review. Its always our pleasure to serve you. We wish all the best for you and to your future wife. Thank you very much again:)

2/10 – Ontzettend slecht

Rosie

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
It’s a shack resort
Best at peak season December not ideal low tide and the place need lot maintained work. Not suited for who want four star resort it’s one star. Good for backpacker who want rough but for 70 dollars not worth it for us we were disappointed wasted our travel expenses hard to get refund back still waiting
4 nachten verbleven in december 2018

4/10 – Matig

Drew

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Needs maintenance
First of all this place is picturesque. However its in desperate need of maintenance. The jacuzzi tub didn't have hot water and when I ran the motor it smelled like rotten water. Also upon checkin there was no power and we didn't get power til 10pm, they did provide battery lights and the food service still worked. The staff was very friendly. They only accept cash since they are in a very remote place. Also if you get sea sick the boat ride there is really rough
1 nacht verbleven in december 2018

6/10 – Redelijk

Joseph, Joliet, IL

Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2018

2/10 – Ontzettend slecht

Peter

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Don't go there
Just don't
4 nachten verbleven in juni 2018

4/10 – Matig

Sam, Tokyo

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
You will really amaze the view but...
There are so many things that need to be fix. A bit expensive while the service is poor. Lack of maintainance as well. The place is amazing and the staff are nice. I hope they'll fix everything so their costumers can stay conveniently.
3 nachten verbleven in mei 2017
Reactie van Admin op 14 aug 2017
Hi, Sir Thank you so much for your comments. Yes. we are renovating our property since early last year but it's very slow. Coz we are located promote and isolated island, having hard time to get supplies and materials from Manila either Butuan. But we are doing our best for this. Thank you again & Have a nice day !

6/10 – Redelijk

jw, seoul

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
바다와 어우러진 아름다운 호텔
수리가오공항 → 차량으로 하양가본항구 (1시간) 하양가본항구 → 배를이용 호텔 (40분~50분) 기본 소요시간이 들고, 도착하자마자 보여지는 광경은 매우 아름답고 평온하고 조용함 시설들은 비록 낡았지만, 직원들은 매우 친절 하지만 인프라시설이나 섬이기때문에 부대시설이용료는 가격이 많이 비쌈 음식 및 보트 이용료등은 굉장히 비쌈
Reactie van Admin op 17 jun 2017
여행후기 올려주셔서 감사 합니다. "기본 보트 이용료 15만원" 은 무엇을 의미하는지 잘 이해가 안가는데요. 아마도 수리가오 공항에서 리조트까지의 프라이빗 픽업에 대한 언급이 아닐까 생각 됩니다. 수리가오 공항에서 항구까지의 전용차량이 2천페소, 항구에서 리조트까지의 전용보트 렌탈이 1,500페소이니까 왕복요금이 7천페소 정도됩니다. 공항에서 전용차량이 아닌 일반 교통을 이용하시면 아주 저렴합니다 ( 200페소/인당). 11인승 밴을 전용으로 사용하면 2천페소 정도에 렌탈이 가능하기때문이죠. 음식은 가장 저렴한 100 페소부터 미리 주문해야 하는 비싼 랍스터 요리까지 있는데요. 보통 350~380 페소대에서 형성이 됩니다. 요리하나당 2,3명이 쉐어 가능하구요 (마닐라 페스트 푸드 햄버그 셋트 하나가 보통 150~200 페소 정도 입니다.) 투어의 경우, 배를 하나 전용 임대해서 진행합니다. 인원이 많을 수록 요금이 저렴해 집니다. 투어비용의 가장 큰 부분인 배임대 비용을 쉐어 할수 있기 때문입니다. 감사 합니다.

4/10 – Matig

Airon

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Resort with Picturesque view but poor service
Originally we booked the dormitory type of room but we were disappointed to see the condition when we got there. It was an old smelly room with rusty doorknob and broken door. Since we were the only guests of the hotel during our stay, we decided to upgrade (with corresponding charge) the room for us to have a more comfortable vacation.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Beautiful isolated And peaceful place to stay. Enjoyed being able to use the kayak outside the resort area and explore.

6/10 – Redelijk

Alan, Queensland, Australia

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Club Tara Review
Generally, maintenance and upkeep is very poor. Room air conditioner was at floor level, so just a waste of energy. Patio door almost impossible to open & close. Door lock difficult. Water is salty, in shower and faucets etc. Spa pump was very weak. Pool was always empty as they could not get the pump to work, but kept trying, producing only smoke & noise. Jetty was rickety and looked like many boards were about to fail. Staff were friendly and as helpful as they could be under the circumstances. Food was well below expectations. For somewhere peaceful it is a very nice place, but the accommodation and food needs serious attention.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 star hotel
This resort should be rated 1 star but you pay 5 star

2/10 – Ontzettend slecht

Hans Thorsten, Germany/Philippines

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Not worse the money
Since we are living in Davao City, we took the car to the pickup point. The communication was good and the banka boat was there as promised. We decided to have the resort to arrange the pickup despite it was overpriced. We arrived in the resort in heavy rain and needed to walk in the same. No umbrella available. We got the announced welcome drink, which was a powdered ice tea. From the club house to the room, again no umbrella and we arrived soaked in the room. The waterfront room was spacious and had even two computers. We never figured out the purpose, because there was no internet and the power plug didn't fit in the wall outlet. All bath fixtures was corroded from the salt water and partly painted! No shower curtain, used bathroom toiletries. Since we were already wet, we planned to use the jacuzzi. When I opened the faucet, deep brown smelly water came out of the faucet. Even I let it run for an hour, it never provided clean water and the pressure was even too low. Since we had no hot water the next three days, we couldn't give it another try until the last evening. It took 3 hours to fill it up, I plugged in the power cord for the jets, since the power button was not more working. Again brown water blew into the tub and made a nice bathing experience impossible. The provided food was overpriced and limited, always something was not available, even a simple coke or eggs or something else. The resort is on a remote island and there is literally nothing to do.

2/10 – Ontzettend slecht

Taher, kuwait

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
we feel cheated!!
We feel cheated!!!! Our room is full of cockroach, it is opposite from the picture we see before we booked there, when we see the place it is terrible! Dirty, messy, plus expensive! The only good thing is the food. I will never go back in this resort!