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Beoordelingen van Fernando's Hotel

3 out of 5
Fernando's Hotel
N. PAREJA ST., BITAN-O, SORSOGON CITY, SORSOGON PROVINCE, BICOL, Sorsogon City

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 12 van 25 beoordelingen" "
Gastenscore: 8 - Goed. 11 van 25 beoordelingen" "
Gastenscore: 6 - Redelijk. 0 van 25 beoordelingen" "
Gastenscore: 4 - Matig. 2 van 25 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 0 van 25 beoordelingen" "

8,6/10

Netheid

9,6/10

Personeel en service

8,0/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Paulino

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent-well maintained
1 nacht verbleven in mei 2024

4/10 – Matig

Millany

Reisde met familie
Positief: Personeel en service
Negatief: Voorzieningen
Limited choices on the menu and most foods aren’t available! Airport transfers were a nightmare even though we pre-booked it. Upon arrival, the car was nowhere to be found!!! The worst experience was on our last day going to the airport at 4am. We didn’t know if the driver was going to turn up. Very bad experience!!!! Wouldn’t come back or recommend this hotel.
2 nachten verbleven in april 2024

10/10 – Uitstekend

Millany

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff are all very friendly. The front desk are always very helpful and knows what they’re doing. Restaurant staff needs more training on customer service. It takes forever for them to take our orders considering there are so many of them just hanging around doing nothing.
4 nachten verbleven in april 2024

10/10 – Uitstekend

charina, SAIPAN

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Though they are doing some renovation, our stay is still ok and comfortable, staff are very nice.
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Anna Liza

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024

8/10 – Goed

susan

2 nachten verbleven in december 2023
Reactie van Fernandos Hotel Family op 21 feb 2024
Hi Susan,Thank you for your recent stay at Fernandos Hotel. If you have any further suggestions or if there's anything else we can do to enhance your future stays with us, please don't hesitate to reach out. We hope to welcome you back again soon.Warm regards,Your Fernandos Hotel Family

10/10 – Uitstekend

Richard

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fernando’s has incredible staff. From the front desk to housekeeping, maintenance, security and restaurant. They are friendly, attentive and helpful. The location is perfect for a stay in Sorsogon City. The museum, market and night market are all in walking distance to the hotel. I would not hesitate to recommend Fernando’s.
7 nachten verbleven in oktober 2023
Reactie van Fernandos Hotel Family op 21 feb 2024
Hi Richard,Thank you for your kind words and for highlighting the excellent service provided by our staff. We're delighted to hear that you enjoyed your stay with us and found our location convenient. We appreciate your recommendation and look forward to welcoming you back to Fernandos Hotel in the future.Best regards,Your Fernandos Hotel Family

10/10 – Uitstekend

Ramon

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Family atmosphere hotel
I always like to stay at Fernando hotel in Sorsogon city. The hotel is clean, the staff are friendly and parking is available. They also have one of my favorite dish at their restaurant. I enjoyed my travel to Sorsogon staying at Fernando s that they help me solve problem I encounter in between.
8 nachten verbleven in augustus 2023
Reactie van Fernandos Hotel Family op 21 feb 2024
Hi Ramon,We're thrilled to hear that you always enjoy your stay at Fernando's Hotel in Sorsogon City. Thank you for appreciating our clean facilities, friendly staff, and convenient parking. It's great to know that you also enjoy dining at our restaurant. We're glad we could assist you with any problems you encountered during your travels. We look forward to welcoming you back on your next trip to Sorsogon!Best regards,Your Fernandos Hotel Family

10/10 – Uitstekend

Ma teresa

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van Fernandos Hotel Family op 21 feb 2024
Hi Ma Teresa,Thank you for your recent stay at Fernandos Hotel. If you have any further suggestions or if there's anything else we can do to enhance your future stays with us, please don't hesitate to reach out. We hope to welcome you back again soon.Warm regards,Your Fernandos Hotel Family

10/10 – Uitstekend

Saravut

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in mei 2023
Reactie van Fernandos Hotel Family op 21 feb 2024
Hi Saravut,Thank you for your recent stay at Fernandos Hotel. If you have any further suggestions or if there's anything else we can do to enhance your future stays with us, please don't hesitate to reach out. We hope to welcome you back again soon.Warm regards,Your Fernandos Hotel Family

8/10 – Goed

Marcus, London

6 nachten verbleven in maart 2023
Reactie van Fernandos Hotel Family op 21 feb 2024
Hi Marcus,Thank you for your recent stay at Fernandos Hotel. If you have any further suggestions or if there's anything else we can do to enhance your future stays with us, please don't hesitate to reach out. We hope to welcome you back again soon.Warm regards,Your Fernandos Hotel Family

8/10 – Goed

Dennis

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful outside dining area, until 4 people lit up cigarettes. That was the end of our outdoor breakfast. In the hotel advertising, it stated that smoking was prohibited on the premises. Not true. Very disappointed.
1 nacht verbleven in maart 2023
Reactie van Fernandos Hotel Family op 21 feb 2024
Hi Dennis,Thank you for sharing your experience with us. We're glad to hear that you enjoyed the beautiful outside dining area at Fernandos Hotel. We apologize for the inconvenience caused by other guests smoking despite the hotel's policy against it. Your feedback is important to us, and we'll take steps to ensure that all guests adhere to the no-smoking policy in designated areas.We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Warm regards,Your Fernandos Hotel Family

8/10 – Goed

Edward R

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent place to stay for budget minded travelers.
Reactie van Fernandos Hotel Family op 21 feb 2024
Hi Edward,Thank you for choosing Fernandos Hotel for your stay and for sharing your feedback. We're delighted to hear that you found our hotel to be an excellent place for budget-minded travelers. Providing comfortable accommodations at affordable prices is important to us, and we're glad to know that we met your expectations.If you have any further comments or if there's anything else we can do to enhance your experience, please feel free to let us know. We look forward to welcoming you back on your next visit.Best regards,Your Fernandos Hotel Family

8/10 – Goed

Gloria c

3 nachten verbleven in december 2022
Reactie van Fernandos Hotel Family op 21 feb 2024
Hi Gloria,Thank you for your recent stay at Fernandos Hotel. If you have any further suggestions or if there's anything else we can do to enhance your future stays with us, please don't hesitate to reach out. We hope to welcome you back again soon.Warm regards,Your Fernandos Hotel Family

10/10 – Uitstekend

Nancy

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in mei 2022
Reactie van Fernandos Hotel op 25 jun 2022
Dear Ms. Nancy, thank you for choosing Fernandos hotel and for rating us a perfect 10. Warm regards.

8/10 – Goed

Timothy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good value for Sorsogon City. Centrally located. Improved a lot since I last stayed here 3 years ago.
5 nachten verbleven in april 2022
Reactie van Fernandos Hotel Management op 18 apr 2022
Thank you, Sir, for taking the time to leave your review. We are very happy to know that you have enjoyed your stay with us (again!) and that our gradual improvements are noticeable. Wishing you safe travels and looking forward to hosting you upon your return to Sorsogon City. We remain, Your Fernandos Hotel Family

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Two nights at the triple twin room
We stayed for two nights in a room with triple twin beds. The room was decent and clean. TV service was spotty but we really didn’t need it since we were out all day and dead tired at the end of the day. Breakfast was available at the restaurant. The hotel is an older hotel and could use some upgrade but overall a pleasant stay and the staff was friendly. Reasonable accommodation for short stays.
2 nachten verbleven in januari 2022
Reactie van YOUR FERNANDOS HOTEL FAMILY op 9 feb 2022
Thank you for staying with us and taking the time to leave your review. We are happy that you have enjoyed your stay with us and we also have taken note of your comments. Bit by bit, we are continuing to update some of our 'older' areas and we hope that when we host you again in the near future, you will be able to enjoy the 'newer feel' of our +27 year-old property. We remain,

10/10 – Uitstekend

RrstWCCA

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely, COVID safe, staff very nice and professional, entrance is bright and cheery, very clean. Breakfast included and was quite good. just like home. Loved looking out into the pool area. The lobby reminds me of a smaller version of Manila Hotel. Would return in a heartbeat!
1 nacht verbleven in september 2020
Reactie van Fernandos Hotel Family op 21 feb 2024
Hi RrstWCCA,Thank you for your kind words and for choosing Fernandos Hotel for your stay. We're thrilled to hear that you had a lovely experience with us and that you found our hotel to be COVID safe. Providing a clean and welcoming environment for our guests is always our top priority, and we're glad to know that you enjoyed our breakfast offerings and the ambiance of our lobby and pool area.Your feedback is greatly appreciated, and we look forward to welcoming you back to Fernandos Hotel in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm regards,Your Fernandos Hotel Family

4/10 – Matig

Diaspora3000, Global Citizen

Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Rich in history should not mean a reliance on its past nor on the family name. Most certainly, “off season” seems license for overgrown, less kept gardens (replete with cane toads, stray cats drinking fm the pool) and a problem of infestation by large flying ants in the evenings! Such provincial places only really show careful attendance towards westerners (i.e. “whites” willing to part with their abundance of foreign currencies). Ashame, really. Reeks of a stronghold of a colonial past.
3 nachten verbleven in juni 2020
Reactie van Business Manager op 30 jun 2020
Dear Ms. Futol, Thank you for leaving your review. We apologise for not meeting your standards during your recent stay. We are happy to know that you remain safe and healthy amid the current pandemic. DIOS MABALOS! Keep safe always, Your Fernandos Hotel Family

10/10 – Uitstekend

Helena, Switzerland

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
friendly staff and clean, very pretty breakfast area
1 nacht verbleven in februari 2020
Reactie van Your Fernando’s Hotel Family op 4 feb 2020
Dear Helena, Thank you for taking the time to leave your review. We look forward to hosting you again. Warm regards,

10/10 – Uitstekend

Naomi, Manila

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Location was great, Everyone is very nice like being at your own home. Reasonable rates and good breakfast choices. Plus can pay with all credit cards.
1 nacht verbleven in januari 2020
Reactie van Your Fernando’s Hotel Family op 4 feb 2020
Dear Naomi, Thank you for taking time to leave your review. We look forward to hosting you again. Warm regards,

8/10 – Goed

Nathan

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Convenient, great service.
One of the better hotels in Sorsogon City. Very convenient and very helpful service staff, ask for Ronald, he will always take care of you.
6 nachten verbleven in december 2019
Reactie van Your Fernando's Hotel Family op 7 jan 2020
Dear Mr. Nathan, Thank you for leaving your review. Warm regards,

8/10 – Goed

Nathan

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
They took great care of me during the typhoon. Ronald
4 nachten verbleven in november 2019
Reactie van Your Fernando's Hotel Family op 10 dec 2019
Thank you for sending your review. Warm regards,

8/10 – Goed

Elizabeth

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I like the location of the property. The staffs are very helpful . The room is small but clean .bed sheets and towels are clean ac is working well. I have a ag good sleep because its quiet. You cant hear noise from.outside even though the buildingbis next to the road. Cons. The temo of the shower heater is very hard to regulate.i think the supply for cold shower is low. Thats why the heater is very hot. I have to use the bucket for showering.other than the place is very good to stay
4 nachten verbleven in november 2019
Reactie van Your Fernando's Hotel Family op 22 nov 2019
Dear Ms. Elizabeth, Thank you so much for your positive comments and constructive feedback. We have checked and worked on the cold and hot water mixer as you had suggested. We hope that we will be able to host you again in the future. Wishing you safe journeys and thank you for giving us the opportunity to host you in Sorsogon City. DIOS MABALOS! Warm (pun!) regards,