Exterieur

Beoordelingen van Comfort Inn & Suites

2.5 out of 5
Comfort Inn & Suites
12415 E Mission Ave, Spokane Valley, WA

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 690 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 227 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 47 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 21 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 16 van 1001 beoordelingen" "

9,4/10

Netheid

9,4/10

Personeel en service

9,0/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Deborah, Huntington Beach

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great
1 nacht verbleven in mei 2024
Reactie van General Manager op 15 mei 2024
Dear Deborah,Thank you for staying with us during your time in Spokane! We are delighted you had an enjoyable visit, and we appreciate your perfect rating. It was a pleasure having you here, and we hope you return soon.

10/10 – Uitstekend

Diana

Bath fan broke. Room. 102
2 nachten verbleven in mei 2024
Reactie van General Manager op 13 mei 2024
Dear Diana,Thank you for your five-star review and for bringing this issue to our attention. We appreciate you telling us this so we can immediately address this and prepare our rooms for the next guests, and we hope you'll visit us again soon at Comfort Inn & Suites Spokane.

10/10 – Uitstekend

HUEI CHUNG

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Friendly staff, clean and quiet room, exceed all expectations, highly recommend
1 nacht verbleven in mei 2024
Reactie van General Manager op 9 mei 2024
Dear Huei,Thank you so much for your 5-star review and kind words! We're thrilled to hear that our friendly staff and clean, quiet rooms exceeded your expectations. Your recommendation means the world to us, and we can't wait to welcome you back for another fantastic stay in the future!

8/10 – Goed

Brianna

Positief: Personeel en service, staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024

8/10 – Goed

Christian

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Na
2 nachten verbleven in april 2024
Reactie van General Manager op 1 mei 2024
Dear Christian,Thank you for taking the time to rate your stay. It appears that we met your expectations for your visit to Spokane. When you return in the future, be sure to share with our team how we can earn that fifth and final star. We want to deliver a seamless stay and look forward to seeing you again soon.

10/10 – Uitstekend

Edward, Bend

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
all around very restful stay>
1 nacht verbleven in april 2024
Reactie van General Manager op 30 apr 2024
Dear Edward,Thank you for sharing your experience at Comfort Inn & Suites Spokane! We're thrilled to hear that your stay was so rejuvenating, and we look forward to welcoming you back for another relaxing visit!

10/10 – Uitstekend

Peggy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel with friendly staff. Awesome breakfast as well
2 nachten verbleven in april 2024
Reactie van General Manager op 30 apr 2024
Dear Peggy,Thank you for your wonderful review! We're thrilled you enjoyed your stay at Comfort Inn & Suites Spokane and found our team friendly. Providing exceptional service and delicious meals is what our team strives for every day. We're excited to welcome you back for another great experience!

10/10 – Uitstekend

Rhonda

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel room was exactly what I expected and as advertised. Check in and out was efficient. Room was clean & staff were welcoming & friendly. What I didn't expect were train tracks so close to hotel and hearing twi trains blaring their warning whistkes!
1 nacht verbleven in april 2024
Reactie van General Manager op 29 apr 2024
Dear Rhonda,Thank you for choosing Comfort Inn & Suites Spokane and for sharing your experience! We are happy to hear that you enjoyed a clean and comfortable stay and that our team provided you with friendly service. In addition, your feedback regarding the train noise is valuable, and we apologize for any inconvenience caused. We hope to welcome you back soon for an even more restful stay!

8/10 – Goed

Paul

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024

4/10 – Matig

Gregg, Concrete

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Connected room, very noisy through shared door. Need better noise proofing.
1 nacht verbleven in april 2024
Reactie van General Manager op 21 apr 2024
Dear Gregg,Thank you for sharing your concerns with us. We sincerely apologize for the noise that disturbed you, and are here to address these issues when notified. We value your input and hope for a chance to deliver a better stay in the future.

6/10 – Redelijk

Aundrea

Reisde met familie
Positief: Personeel en service
Average and satisfactory hotel room. Pleasant/friendly staff.
2 nachten verbleven in april 2024
Reactie van General Manager op 19 apr 2024
Dear Aundrea,Thank you for your honest review. It's wonderful to know our hospitable team left a memorable impression on you, as we take great pride in providing exemplary guest service. If you have any suggestions for ways we can improve our accommodations, please don't hesitate to reach out to us offline. It was a pleasure having you here, and we hope you return soon.

10/10 – Uitstekend

Yogitha

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024

10/10 – Uitstekend

Vanessa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The bed was so comfortable, I will definitely be staying again.
1 nacht verbleven in april 2024
Reactie van General Manager op 17 apr 2024
Dear Vanessa,Thank you for sharing your experience at Comfort Inn & Suites Spokane! We're delighted you found our bed exceptionally comfortable during your stay. Our team looks forward to welcoming you back for another relaxing experience.

8/10 – Goed

Sebastian

1 nacht verbleven in april 2024

10/10 – Uitstekend

Clifford J.

Zakenreiziger
Positief: Staat van de accommodatie en faciliteiten
Easy access to the Interstate. But with that, you get the noise from the Interstate.
1 nacht verbleven in april 2024
Reactie van General Manager op 15 apr 2024
Dear Clifford,Thank you for choosing to stay with us at Comfort Inn & Suites Spokane. While we're thrilled you enjoyed our convenient location, we offer our sincere apologies for any disturbance this may have caused you. Hopefully, this didn't detract too much from your overall experience. The pleasure was all ours, and we hope you'll choose to visit us again in the future.

10/10 – Uitstekend

Don

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great Staff. Wonderful facility. Great Manager.
3 nachten verbleven in maart 2024
Reactie van General Manager op 9 apr 2024
Dear Don,It was such a pleasure to welcome you to Comfort Inn & Suites Spokane! Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. Thank you for your perfect rating, and we hope you return soon!

10/10 – Uitstekend

Kristin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024

8/10 – Goed

Robert

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Personeel en service
Old and noisy
1 nacht verbleven in maart 2024
Reactie van General Manager op 1 apr 2024
Dear Robert,Thank you for staying with us at Comfort Inn & Suites Spokane. Our goal is always to provide guests with a comfortable place to rest their heads, and it is unfortunate this was not your experience. Rest assured, we will determine how to minimize some of the external noise moving forward. We hope you give us the opportunity to serve you again in the future.

8/10 – Goed

Steve

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2024

4/10 – Matig

Christina

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Toilet in room was very small and uncomfortable. Staff locked toilets in main lobby. Lots of noise in hallways. Lots of noise on roadways you could hear in hotel. Definitely not a $200 per night price. More like a $75 per night price. Won’t be staying there again.
2 nachten verbleven in maart 2024
Reactie van General Manager op 21 mrt 2024
Dear Christina,While we always appreciate hearing from our guests, we are sorry you had noise concerns and an issue with the toilet. Our team is always working to improve, so we will be sure to share your comments internally. We are grateful for your time and wish you well as your travels continue.

6/10 – Redelijk

Amy, Ballwin

Positief: Personeel en service
4 nachten verbleven in maart 2024

10/10 – Uitstekend

Robert, post falls

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Check was.fast and efficient
1 nacht verbleven in maart 2024
Reactie van General Manager op 19 mrt 2024
Dear Robert,Receiving recognition for a fast and efficient check-in process is always greatly appreciated. Should your travels bring you back to the area, we hope you choose Comfort Inn & Suites Spokane for your stay again.

10/10 – Uitstekend

Karmen

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
First time staying here. Surrounding area seems safe. Front desk was amazing. Super friendly and helpful!
1 nacht verbleven in maart 2024
Reactie van General Manager op 18 mrt 2024
Dear Karmen,Thank you for your kind five-star review. We are delighted to know that your stay at Comfort Inn & Suites Spokane was enjoyable. Our team takes pride in curating a warm and welcoming environment for our guests. Thank you for taking notice of their hard work! We are excited to welcome you back for another stay.

10/10 – Uitstekend

Nancy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very friendly and helpful. The room was clean and comfortable. I very much enjoyed my 2 week stay.
17 nachten verbleven in januari 2024
Reactie van General Manager op 16 mrt 2024
Dear Nancy,Thank you for choosing Comfort Inn & Suites Spokane and for sharing your delightful, five-star review. We are thrilled to know our awesome staff and clean, comfortable accommodations exceeded your expectations. It would be an honor to welcome you back on future visits to the area.

10/10 – Uitstekend

Steven

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff was helpful, the room was clean and the bed was comfortable. You might want to replace the tiny kiddie Toliet with an adult toliet
2 nachten verbleven in maart 2024
Reactie van General Manager op 14 mrt 2024
Dear Steven,Thank you so much for choosing to stay with us at Comfort Inn & Suites Spokane. Our goal is to provide every guest with exceptional service, so we're thrilled our friendly team was able to uphold this standard. It's also great to read our clean, comfortable accommodations were a highlight of your trip. However, we offer our sincere apologies for any inconvenience you experienced in your room. Your comments have been noted and will be kept in mind for future changes. Hopefully, this didn't detract too much from your overall trip. The pleasure was all ours, and we hope to welcome you back in the future.

10/10 – Uitstekend

Sean

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The front desk staff were awesome
2 nachten verbleven in maart 2024
Reactie van General Manager op 13 mrt 2024
Dear Sean,Our front desk team does a great job representing our commitment to guest satisfaction. Thank you for recognizing their efforts! Welcoming you to Comfort Inn & Suites Spokane was a pleasure, and we hope to do so again.

10/10 – Uitstekend

Josephine

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I do like everything n’ I plan to make it my second home 😊
1 nacht verbleven in maart 2024
Reactie van General Manager op 13 mrt 2024
Dear Josephine,We were happy to hear you had such an enjoyable experience with us at Comfort Inn & Suites Spokane. We also consider it a great compliment that you would like to make us your second home! Thank you for sharing your positive rating, and we hope to have the pleasure of your company again soon.

8/10 – Goed

Peter

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great overall but the room smelled musty and a bit of road noise at night. Pillows are small and not a very soft bed.
2 nachten verbleven in maart 2024
Reactie van General Manager op 12 mrt 2024
Dear Peter,Thank you for choosing to stay with us at Comfort Inn & Suites Spokane. Impressing every guest with our clean, comfortable accommodations is always our top priority, and we offer our sincere apologies if we fell short of expectations during your visit. Your comments have been duly noted and will be promptly addressed by our team. We appreciate your feedback and hope you'll give us another chance to impress you in the future.

10/10 – Uitstekend

Tracy, Cathlamet

Positief: Personeel en service, staat van de accommodatie en faciliteiten
We loved the staff. The breakfast was AMAZING. The 24hr pool and hot tub was delightful
4 nachten verbleven in februari 2024
Reactie van General Manager op 12 mrt 2024
Thank you so much for choosing to stay with us at Comfort Inn & Suites Spokane. Your kind words about our staff are greatly appreciated, and we are very happy to hear you enjoyed your stay. We hope you join us again soon. It was a pleasure hosting you.

10/10 – Uitstekend

Harley David

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff, very helpful and the room was modern and clean. All the amenities I was looking for were present and more.
2 nachten verbleven in maart 2024
Reactie van General Manager op 11 mrt 2024
It's wonderful to receive your outstanding review of Comfort Inn & Suites Spokane! Our team was proud to provide you with friendly assistance, modern, clean accommodations, and amenities that exceeded your expectations. Many thanks for your warm compliments and we hope you'll return.

8/10 – Goed

Clifford J.

Zakenreiziger
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Nice breakfast, some road noise, but being close to highway & hospital, it’s to be expected.
1 nacht verbleven in maart 2024
Reactie van General Manager op 12 mrt 2024
Dear Clifford,Thank you for choosing Comfort Inn & Suites Spokane and for sharing your kind review. We know there's nothing better than a delicious breakfast before heading out on your busy day, so we are happy you were impressed. It would be an honor to welcome you back, any time you're heading back in our direction.

10/10 – Uitstekend

James

Great…
1 nacht verbleven in maart 2024
Reactie van General Manager op 8 mrt 2024
Dear James,Thank you so much for choosing to stay with us at Comfort Inn & Suites Spokane. We are thrilled to learn you had a wonderful stay, and we are proud to have earned your five-star review. Further, we greatly appreciate your feedback. We hope you join us again on your next trip to Spokane; it was truly an honor hosting you.

10/10 – Uitstekend

Casey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3rd time stay at this location. It’s my go to.
2 nachten verbleven in februari 2024
Reactie van General Manager op 4 mrt 2024
Dear Casey,It's wonderful to know that Comfort Inn & Suites Spokane has become your go-to hotel for your visits to the area. Your continued loyalty and the decision to stay with us multiple times are the highest compliments we can receive. We're looking forward to welcoming you back for another great stay!

8/10 – Goed

Jenn Ruff

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Not comfort inns fault. But two seperate parties were vaping iin the pool area with kids swimming. My family and I had to leave the hot tub early because they were smoking right there. Pool is open 24 hours. Complimentary Breakfast Soft comfy beds
1 nacht verbleven in februari 2024
Reactie van General Manager op 28 feb 2024
Dear Jenn,Thank you for staying with us and taking the time to leave us a review. We're glad our comfortable beds and included breakfast added to your experience. However, we apologize for any concerns about the pool area. Our staff is always happy to assist in situations like this. Should you be in the area again, please come back to see us.

10/10 – Uitstekend

Melissa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Linda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Katie

Reisde met huisdieren
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pet friendly and enough grass area for them to run
1 nacht verbleven in februari 2024
Reactie van General Manager op 25 feb 2024
Dear Katie,We are honored to have earned a perfect rating. We are glad that you highlighted our pet-friendly environment. All guests whether human or not are welcome and we make sure to accommodate everyone. We look forward to welcoming you back and your four-legged friends.

10/10 – Uitstekend

Kimberly

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Tim was pleasant, helpful & knowledgeable. He made check in a breeze.
1 nacht verbleven in februari 2024
Reactie van General Manager op 24 feb 2024
Dear Kimberly,Tim is a valued team member, and he will be delighted to know you appreciate his kind service. We appreciate you sharing your lovely, five-star review and look forward to welcoming you back to Comfort Inn & Suites Spokane for another memorable stay.

8/10 – Goed

Nate

1 nacht verbleven in februari 2024

10/10 – Uitstekend

Lacy

1 nacht verbleven in februari 2024

10/10 – Uitstekend

Diana, renton

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice people at check in.
1 nacht verbleven in februari 2024
Reactie van General Manager op 19 feb 2024
Dear Diana,It's always a pleasure hearing from our guests. We're glad you felt welcome upon arrival, and we look forward to hosting you again at Comfort Inn & Suites Spokane!

8/10 – Goed

John

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Kim

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great service
2 nachten verbleven in februari 2024
Reactie van General Manager op 12 feb 2024
Dear Kim,Thank you for staying at Comfort Inn & Suites Spokane. Providing excellent service to our guests is our top priority, and we're thrilled that we met your expectations. Thank you for your kind words, and we hope to welcome you back for another outstanding experience in the future!

10/10 – Uitstekend

Edward, Bend

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The reason for the 4 star rating on "property condition" was the broken elevator.
2 nachten verbleven in februari 2024
Reactie van General Manager op 11 feb 2024
Dear Edward,We're honored to have hosted you and grateful you took the time to provide feedback about your experience. We apologize for the issue with the elevator and assure you our team is working hard to resolve this, as guest satisfaction is of the utmost importance to us. Hopefully, you enjoyed your overall stay. We'd love to welcome you back anytime!

10/10 – Uitstekend

Cathy

1 nacht verbleven in januari 2024

8/10 – Goed

deborah, calgary

Reisde met een groep
Positief: Netheid, personeel en service
Clean, friendly customer service, bed was too soft, breakfast buffet was good.
1 nacht verbleven in september 2023
Reactie van General Manager op 3 feb 2024
Dear Deborah,A clean property and friendly staff are both fundamental to a successful trip and to hear that this was your experience has us ecstatic. We're also thrilled you enjoyed a tasty breakfast with us, and we look forward to welcoming you again to Comfort Inn & Suites Spokane.

10/10 – Uitstekend

Mary

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice facilities and very friendly check-in staff.
1 nacht verbleven in januari 2024
Reactie van General Manager op 3 feb 2024
Dear Mary,We appreciate your glowing review of Comfort Inn & Suites Spokane. It's wonderful to know you enjoyed our exceptional team and facilities. Please come back and see us anytime!

8/10 – Goed

Kellie A

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was good.
2 nachten verbleven in december 2023
Reactie van General Manager op 1 feb 2024
Dear Kellie,Thank you for the kind review of Comfort Inn & Suites Spokane! We are happy to know you enjoyed your stay and look forward to having you join us again soon!

8/10 – Goed

Jane

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a nice room but a bit expensive.
1 nacht verbleven in januari 2024
Reactie van General Manager op 1 feb 2024
Dear Jane, Thank you for choosing our hotel. We're glad you found the room nice; however, we understand your concerns about pricing and appreciate your feedback. Our goal is to provide a clean, comfortable stay for all guests, but your insights are valuable, and we'll continue working to meet your expectations.

8/10 – Goed

carlos

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Affordable hotels
1 nacht verbleven in januari 2024
Reactie van General Manager op 1 feb 2024
Dear Carlos, Thanks for choosing Comfort Inn & Suites Spokane for your stay! We're glad to be your go-to, affordable option. If there's anything specific you enjoyed, or if there's room for improvement, feel free to share. We appreciate your feedback!