Hotels in de buurt van Sunway Velocity Mall (Kuala Lumpur)

"We arrived late at night after a long journey. Despite having submitted all required information and paid the deposit in advance, check-in was confusing, and supervisors were completely unaware of our payment. Communication was disorganized throughout most of our stay, and we struggled to reach the right contact. It only improved toward the end, once we finally connected with our main contact. The apartment looked good in photos but had maintenance issues: the bathroom was moldy, doors were difficult to close, and bedding was not clean. However, we were provided with clean bedding and towels relatively quickly after requesting them. Cleaning supplies were limited, we had to buy additional items ourselves. Each room had separate control panels for lights, air conditioning, and fans, which made things unnecessarily complicated. The property management staff were friendly, and overall management of the property was adequate. However, this stay does not deserve the 10/10 rating it received. After staying at a well-organized aparthotel in Georgetown, it became clear how much smoother and better the experience could have been. Additional Recommendation to the Owner: Improve communication channels and ensure staff are fully informed about guest payments and check-in procedures. Address maintenance issues promptly and provide adequate cleaning supplies to enhance guest comfort. Clearer instructions for room controls would also make the stay much smoother."

"De accommodatie was gekozen vanwege het feit dat we met een gezin ( met tieners) in een kamer konden verblijven. Een kamer met 2 slaapkamers. De schoonmakers maakten de bedden wel op als we daarom vroegen maar de rest van de kamer was niet echt schoon. De bedden waren te doen. Erg harde matras met een wat zachtere topper. Wifi gewoon goed,behalve tijdens onweer.Het meubilair is verouderd en vies. Net als in Europa drijft men op de kracht van de naam. Maar lijkt het vergane glorie. Wel centraal gelegen. Het ontbijt was zo zo, niet continentaal maar erg afgestemd op de regio. Dat is logisch natuurlijk en prima. Volgende keer gewoon een appartement huren in Kuala Lumpur is beter. Je verwacht van Pullman een bepaalde beleving en dat is er niet."

"Kuala Lumpur Journal Hotel in one word fantastic. The hotel is in a fantastic location, with everything around it. Something for everyone, shopping, good food, the evening market every day a party. The entire team of KL Journal Hotel is very friendly and helpful, even our anniversary has not been forgotten Thank you Rohaizad and the entire team for this unforgettable experience and surprise. We will not forget this. Another great plus of this hotel is that there is a free snack time between 3 and 5 pm, very nice of this hotel! and also if you have an early excursion, the team of this hotel ensures that you get a take-away breakfast. Fantastically arranged! I can recommend this hotel to everyone."

"Great place to stay! "

"Lovely hotel, excellent location. Staff friendly and helpful."

"friendly service. hotel is located in an area with many shops and entertainment options"