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Beoordelingen van Four Points by Sheraton Surabaya, Pakuwon Indah

4 out of 5
Four Points by Sheraton Surabaya, Pakuwon Indah
Pakuwon Mall, Jalan Puncak Indah Lontar No. 2, Surabaya

Beoordelingen

9,6

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 87 van 108 beoordelingen" "
Gastenscore: 8 - Goed. 14 van 108 beoordelingen" "
Gastenscore: 6 - Redelijk. 7 van 108 beoordelingen" "
Gastenscore: 4 - Matig. 0 van 108 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 0 van 108 beoordelingen" "

9,8/10

Netheid

9,8/10

Personeel en service

9,6/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Henry

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly and helpful staff! Direct access to Pakuwan Mall! Nice Pool and fitness Center! We stay in this hotel every year and will come again!
19 nachten verbleven in april 2024
Reactie van Febrian op 2 mei 2024
Dear Mr. Hendry, Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 – Uitstekend

Gina, South St. Paul

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Outstanding and very comfortable!
2 nachten verbleven in maart 2024
Reactie van Febrian op 1 apr 2024
Dear Ms Gina, Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, and location. We are looking forward to welcoming you back here in Surabaya!

8/10 – Goed

Hideyuki

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is very good but the price is very high.
1 nacht verbleven in maart 2024
Reactie van Febrian op 18 mrt 2024
Dear Mr. Hideyuki, Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, and location. We are looking forward to welcoming you back here in Surabaya!

8/10 – Goed

Yoshihiro

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Febrian op 5 mrt 2024
Dear Mr. Yoshihiro, Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 – Uitstekend

Liong

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent
3 nachten verbleven in februari 2024
Reactie van Febrian op 20 feb 2024
Dear Mr. Liong, Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 – Uitstekend

pr.saitout

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
So nice hospitality. Good room and clean.
1 nacht verbleven in februari 2024
Reactie van Febrian op 12 feb 2024
Dear Mr. pr.saitout, Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 – Uitstekend

ChangRuiChi

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in januari 2024
Reactie van Febrian op 18 jan 2024
Dear Mr. Chang Rui Chi, Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 – Uitstekend

Leng teck

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Febrian op 9 jan 2024
Dear Mr. Leng teck, Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 – Uitstekend

Adrian KimTju

Positief: Voorzieningen
by the capabilities of chef M.Hidayat, great gourmet cook, came out to greet people , listened to our opinion, that made my one week stay so memorable, this is the second time that I stayed at Four Points Pakuwon, will stay there again if I am in Surabaya
7 nachten verbleven in december 2023
Reactie van Febrian op 9 jan 2024
Dear Mr. Adrian Kim Tju, Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 – Uitstekend

HYUNWOO

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Febrian op 2 jan 2024
Dear Mr. Hyunwoo, Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya!

6/10 – Redelijk

Rafika

Reisde met familie
Positief: Personeel en service, comfort kamer
1 nacht verbleven in december 2023
Reactie van Achmad Syaifudin op 28 dec 2023
Dear Rafika,On behalf of the entire hotel team, we want to thank you for sharing your experiences with us during your recent stay at the Four Points by Sheraton Surabaya, Pakuwon Indah.It is always encouraging to hear constructive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.We regret knowing that your stay was not fully satisfying. And I personally have been learning the inconvenience experience you have had which definitely not up to our standard. As you might aware, during the stay my team have been taking any action to recover the experience, however it seems not lead to a positive result for you. Hence, I have sent a personal email to you as an invitation for a better stay experience in the future. Rest assure that we will work on your feedback as a way for us to continuously improve time over time.Please note your feedback will be shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback.Best regards, Achmad SyaifudinHotel ManagerFour Points by Sheraton Surabaya, Pakuwon Indah

10/10 – Uitstekend

BING HAO GILES

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Febrian op 19 dec 2023
Dear Mr. Bing Hao Giles, Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 – Uitstekend

BING HAO GILES

4 nachten verbleven in december 2023
Reactie van Febrian op 19 dec 2023
Dear Mr. Bing Hao Giles, Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 – Uitstekend

OTA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Febrian op 7 dec 2023
Dear OTA, Thank you for the valuable review, we are delighted that you had a great stay with us. We are looking forward to welcoming you back here in Surabaya!

10/10 – Uitstekend

Paul

Easy access to Pakuwon Mall
4 nachten verbleven in november 2023
Reactie van Febrian op 6 dec 2023
Dear Paul, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 – Uitstekend

Irwan

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Febrian op 5 dec 2023
Dear Mr. Irwan, Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 – Uitstekend

Boo Chua

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent
Excellent service from all the staff I have met during my stay. Special mention for Mr. Yoga, the duty manager.
1 nacht verbleven in november 2023
Reactie van Febrian op 16 nov 2023
Dear Boo Chua, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 – Uitstekend

Henry

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was perfekt! We stayed for 3 weeks! Already planning to come again next year! Direct acces to Mall! Many restaurants and shops! Very friendly and helpful staff!
26 nachten verbleven in oktober 2023
Reactie van Febrian op 14 nov 2023
Dear Henry, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services. We are looking forward to welcoming you back here in Surabaya!

10/10 – Uitstekend

SANG HYUN

1 nacht verbleven in november 2023
Reactie van Febrian op 9 nov 2023
Dear Sang Hyun, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 – Uitstekend

Richard

2 nachten verbleven in oktober 2023
Reactie van Febrian op 22 nov 2023
Dear Richard, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us. We are looking forward to welcoming you back here in Surabaya!

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
수라바야 비지니스 출장을 위한 최고의 선택
아주 완벽한 하룻밤이었습니다.
1 nacht verbleven in oktober 2023
Reactie van Febrian op 24 okt 2023
Thank you for the magnificent review, we are more than happy that you had a great stay with us. We are looking forward to welcoming you back here in Surabaya! Best regards,Four Points by Sheraton Surabaya, Pakuwon Indah

10/10 – Uitstekend

RYUSEI

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
部屋は綺麗で過ごしやすく、かつ朝食も満足でした。 初宿泊でアップグレードして頂いたところもありがたかったです。
2 nachten verbleven in oktober 2023
Reactie van Febrian op 23 okt 2023
Dear Ryusei, Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services and cleanliness of room. We are looking forward to welcoming you back here in Surabaya!

10/10 – Uitstekend

Eric, MISSISSAUGA

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff at all faculties are extremely friendly and polite, making the stay a very wonderful experience!
3 nachten verbleven in oktober 2023
Reactie van Febrian op 20 okt 2023
Dear Eric, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services. We are looking forward to welcoming you back here in Surabaya!

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
깨끗하고 편안한 분위기의 호텔이었습니다. 직원 분들은 매우 친절하였습니다. 호텔의 헬스장에는 필요한 운동기구가 잘 갖춰져 있고 수영장도 훌륭합니다. 인접 쇼핑몰에서 식사를 하기에도 좋습니다. 다음 출장 시에도 방문할 계획입니다.
2 nachten verbleven in oktober 2023
Reactie van Febrian op 16 okt 2023
Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 – Uitstekend

Hendry

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Thank you for upgrading me to a spacious room. The included welcome drink and cake was also delicious. Slight downside is that I can hear noises from hallway quite clearly. Not sure if walls/door needs more soundproofing. Overall fantastic stay.
2 nachten verbleven in oktober 2023
Reactie van Febrian op 12 okt 2023
Dear Hendry, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya! Best regards,Four Points by Sheraton Surabaya, Pakuwon Indah

8/10 – Goed

Yong Ting

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Minor need to be fix but hope to visit again
8 nachten verbleven in september 2023
Reactie van Febrian op 2 okt 2023
Dear Yong Ting , Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 – Uitstekend

Chang Ming, Carey

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great service and i totally enjoyed my stay!
1 nacht verbleven in september 2023
Reactie van Febi Febrian op 22 sep 2023
Dear Chang Ming, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 – Uitstekend

William Mallory

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location was perfect for my business meetings and an easy ride from the airport. From the front desk to everyone we engaged with at the hotel, they were so friendly and made us genuinely feel welcomed. The accommodations and food were incredible. Being attached to the shopping center/mall also gave us a chance to browse with ease of walking. Great experience!!
Reactie van Febi Febrian op 20 sep 2023
Dear William Mallory, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 – Uitstekend

HITOSHI

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Especially the view from the bar was the best.
2 nachten verbleven in september 2023
Reactie van Febi Febrian op 19 sep 2023
Dear Hitoshi, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 – Uitstekend

Imam Fajri

2 nachten verbleven in september 2023
Reactie van Febi Febrian op 15 sep 2023
Dear Imam Fajri, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us. We are looking forward to welcoming you back here in Surabaya! Best regards,Four Points by Sheraton Surabaya, Pakuwon Indah's team

10/10 – Uitstekend

Ishak Yonathan

2 nachten verbleven in augustus 2023
Reactie van Febi Febrian op 6 sep 2023
Dear Ishak Yonathan, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya! Best regards,Four Points by Sheraton Surabaya, Pakuwon Indah

10/10 – Uitstekend

LI

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
excellent hotel with clean room. staff are friendly and nice, they take care of guests , environment is convenient.
3 nachten verbleven in augustus 2023
Reactie van Febi Febrian op 21 aug 2023
Dear LI, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya! Best regards,Four Points by Sheraton Surabaya, Pakuwon Indah

10/10 – Uitstekend

Mia

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing birthday stay for my mum
Four points team always goes above and beyond. We booked a stay to celebrate my mum's birthday and they made it so special, from the birthday decoration in the room when we checked it to a birthday cake. Thank you! My mum is so happy
1 nacht verbleven in augustus 2023
Reactie van Febi Febrian op 21 aug 2023
Dear Mia, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 – Uitstekend

Suraiya Haneem

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Near to shopping mall.
4 nachten verbleven in augustus 2023
Reactie van Febi Febrian op 10 aug 2023
Dear Suraiya Haneem, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya!

6/10 – Redelijk

MEI CHU

2 nachten verbleven in juni 2023
Reactie van Febi Febrian op 21 jul 2023
Dear Mei Chu, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us. We are looking forward to welcoming you back here in Surabaya! Best regards,Four Points by Sheraton Surabaya, Pakuwon Indah's team

10/10 – Uitstekend

MEI CHU

1 nacht verbleven in juni 2023
Reactie van Febi Febrian op 21 jul 2023
Dear Mei Chu, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya! Best regards,Four Points by Sheraton Surabaya, Pakuwon Indah

10/10 – Uitstekend

Shaoju, JIAXING

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
very good hotel
1 nacht verbleven in juli 2023
Reactie van Febi Febrian op 3 jul 2023
Dear Shaoju, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya!

6/10 – Redelijk

VIJAY

1 nacht verbleven in juni 2023
Reactie van Febi Febrian op 23 jun 2023
Dear Vijay, Salam dari Surabaya! Terima kasih atas ulasannya yang berharga, kami sangat senang Anda senang tinggal bersama kami terutama layanan rekanan, kebersihan, dan tim di restoran kami. Kami tunggu kedatangan Anda kembali di Surabaya!

8/10 – Goed

Hendiono

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2023
Reactie van Febi Febrian op 23 jun 2023
Dear Hendiono, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya!

8/10 – Goed

Hendiono

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing..
Lokasi strategis krn nempel dengan mall, kamar bersih, nyaman, makanannya mantabb, varian banyak, bisa pesen indomie buat yg suka.. overall mantab..
2 nachten verbleven in juni 2023
Reactie van Febi Febrian op 23 jun 2023
Dear Hendiono, Salam hangat dari Surabaya! Terima kasih atas ulasan Anda yang berharga, kami sangat senang Anda menikmati masa staycation bersama kami terutama layanan rekanan, kebersihan, dan tim di restoran kami. Kami tunggu kedatangan Anda kembali di Surabaya!

10/10 – Uitstekend

Daniel

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
First and foremost this hotel is located in a very convenient location for access to shops and restaurants in the connecting Pakuwan Mall (Indonesia's largest mall). I travelled with a family with two small children and it was overall very convenient to get groceries, take the kids to the playground, or go out for dinner / lunch. The hotel itself has a modern and clean feel (at time of writing) and the room are well designed, spacious, with large windows with a great view. But I'm giving this hotel a high rating especially because of the positive attitude the staff had towards customer service. I feel like the staff were given autonomy to be their most friendly and helpful they could be. Want to say thanks in particular to Jennifer (Reception), Arnold, Habib, Bima, Ikhlas, Amir and Diah at the restaurant at breakfast time, (actually everyone was very helpful and professional, but we interacted with these the most). The food at the breakfast was really good as well with so many options. So all I would say is, keep doing what you are doing, and please don't let the hotel fall into disrepair or give up on the positive staff working culture.
4 nachten verbleven in juni 2023
Reactie van Febi Febrian op 15 jun 2023
Dear Daniel, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya! Best regards,Four Points by Sheraton Surabaya, Pakuwon Indah

10/10 – Uitstekend

Paul

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Access to the mall for dining and shopping
4 nachten verbleven in mei 2023
Reactie van Febi Febrian op 2 jun 2023
Dear Paul, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 – Uitstekend

Lynn

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Memorable stay at Four Points Sheraton Pakumon
Nice location with Pakumon mall besides! Very clean and comfortable room.. Definitely my place to stay on my next trip in Surabaya.
4 nachten verbleven in mei 2023
Reactie van Febi Febrian op 15 mei 2023
Dear Lynn, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 – Uitstekend

Henry

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Schönes Hotel! Direkter Zugang zur Mall! Sehr freundliches Personal! Schöner Pool! Großer sauberer Fitnessbereich!
7 nachten verbleven in maart 2023
Reactie van Febi Febrian op 3 apr 2023
Dear Henry, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 – Uitstekend

hoonseob

1 nacht verbleven in maart 2023
Reactie van Febi Febrian op 4 apr 2023
Dear Hoonseob, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us. We are looking forward to welcoming you back here in Surabaya! Best regards,Four Points by Sheraton Surabaya, Pakuwon Indah's team

10/10 – Uitstekend

Henry

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Schönes Zimmer! Direkter Zugang zur Mall! Freundliches Personal! Die Klimaanlage im Hotel ist extrem kalt! Etwas zu kalt in Lobby, Flur, Aufzug!
7 nachten verbleven in maart 2023
Reactie van Four Points by Sheraton Surabaya, Pakuwon Indah op 31 mrt 2023
Dear Henry, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 – Uitstekend

Francisco Manuel

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2023
Reactie van Four Points by Sheraton Surabaya, Pakuwon Indah op 31 mrt 2023
Dear Francisco Manuel, Warm greetings from West Surabaya! Thank you for the valuable review, we are delighted you had a great stay with us, especially our associate's services. We are looking forward to welcoming you back here in Surabaya!

10/10 – Uitstekend

Noriaki, Cambridge

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice location and nice property
2 nachten verbleven in maart 2023
Reactie van Four Points by Sheraton Surabaya, Pakuwon Indah op 13 mrt 2023
Dear Noriaki, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya! Best regards,Four Points by Sheraton Surabaya, Pakuwon Indah

10/10 – Uitstekend

Vincent

2 nachten verbleven in februari 2023
Reactie van Four Points by Sheraton Surabaya, Pakuwon Indah op 13 mrt 2023
Dear Vincent, Warm greetings from West Surabaya! Thank you for the valuable review, we are delighted you had a great stay with us, especially our associate's services. We are looking forward to welcoming you back here in Surabaya!

10/10 – Uitstekend

KEUN SU

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in februari 2023
Reactie van Four Points by Sheraton Surabaya, Pakuwon Indah op 24 feb 2023
Dear Keun Su, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and the team at our restaurant. We are looking forward to welcoming you back here in Surabaya! Best regards,