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Beoordelingen van Metro Hotel Marlow Sydney Central

4 out of 5
Metro Hotel Marlow Sydney Central
431-439 Pitt Street, Haymarket, NSW

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 311 van 1006 beoordelingen" "
Gastenscore: 8 - Goed. 384 van 1006 beoordelingen" "
Gastenscore: 6 - Redelijk. 197 van 1006 beoordelingen" "
Gastenscore: 4 - Matig. 71 van 1006 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 43 van 1006 beoordelingen" "

7,8/10

Netheid

8,4/10

Personeel en service

7,4/10

Voorzieningen

7,4/10

Staat van de accommodatie en faciliteiten

7,2/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Ronald

3 nachten verbleven in augustus 2023
Reactie van ct op 27 sep 2023
Dear Ronald,Thank you for your stay in Metro Hotel Marlow Sydney and for the time taken to leave your review.We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Personeel en service
Great location, poor service
Perfect location, but the service wasn't great. The window in the room could not open and there was no parking place. The people at the counter were badly informed.
2 nachten verbleven in december 2019
Reactie van CT op 26 dec 2019
Dear Guest, Thank you for your stay in Metro Hotel Marlow Sydney and for the time taken to leave your review. All feedback is invaluable to us, as it helps us improve. We wish you all the best with your future travels and we will be looking forward to your return. Regards, Guest Service Team Metro Hotel Marlow

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid
Fijne kamer, helaas een muur als uitzicht. Geen normale restaurants in de buurt te vinden. Alleen fast food was er genoeg.
4 nachten verbleven in november 2019
Reactie van CT op 24 nov 2019
Dear Guest, Thank you for your stay in Metro Hotel Marlow Sydney and for the time taken to leave your review. All feedback is invaluable to us, as it helps us improve. We wish you all the best with your future travels and we will be looking forward to your return. Regards, Guest Service Team Metro Hotel Marlow

6/10 – Redelijk

Kumiko

Zakenreiziger, Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
6年前も宿泊したことあったのですが、ちょっと古さを感じてしまいました。比較的安いのでしょうがないとは思います。free wifi がどうしてもつながりませんでした。ただセントラルステーションにも比較的近く場所はいいです。
1 nacht verbleven in mei 2024

8/10 – Goed

Morris

Reisde met familie en kleine kinderen
Rather noisy
6 nachten verbleven in april 2024
Reactie van ct op 2 mei 2024
Dear Morris,Thank you for your stay in Metro Hotel Marlow Sydney and for the time taken to leave your review. All feedback is invaluable to us, as it helps us improve.We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

8/10 – Goed

David

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was ok. But there were families in the same hallway with children that ran up and down the hall all night opening and closing doors.
3 nachten verbleven in maart 2024
Reactie van ct op 2 mei 2024
Dear David,Thank you for your recent stay in Metro Hotel Marlow Sydney Central and for the time taken to leave your review. Regarding your noise concerns, we apologise for the inconvenience this has caused you. For future reference, our front desk is available for 24 hours. Our staff regularly patrols the common areas and we encourage our guests to report any noise issues with our staff to take action.We always try to offer a good value for money accommodation with friendly service and all feedback is invaluable to us, as it helps us improve.We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

8/10 – Goed

Rob

Reisde met partner
Positief: Voorzieningen
Good staff, not unique but getting that way.
2 nachten verbleven in april 2024
Reactie van ct op 2 mei 2024
Dear Rob,Thank you for your feedback and for your kind comments regarding our staff, we are glad that you had a pleasant stay.We are committed to offering competitive value for money accommodation with a friendly service to all our guests.We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

8/10 – Goed

Jackie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van ct op 22 apr 2024
Dear Jackie, Thank you for your stay in Metro Hotel Marlow Sydney and for the time taken to leave your review. We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

10/10 – Uitstekend

Carl

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This is China Town so there is Oriental food. However if you go one block up there is an excellent hamburger place and the other hotel close by has done good sandwiches
5 nachten verbleven in april 2024
Reactie van Zee op 19 apr 2024
Dear CarlThank you for your stay at our hotel. We are delighted you enjoyed the great hotel location and food options. Our great location gives access to all the attractions in the city and makes us a great choice for business and leisure travellers. We wish you all the best with your future travels and we will be looking forward to your return.Regards, Guest Service Team Metro Hotel Marlow

10/10 – Uitstekend

suyapa

This property has an excellent location to downtown , to go to the malls, to the harbors, aquariums, maritine museum, Saint Andrew church, restaurantes, to go to Paddy's market, Central trainn station , just two walkable blocks from the hotel and just 4 station to get to the International airport as well to the domestic airport station. AU $18 the ride & if you want to go by bus about AU$3 to go to the airport. Light train just next door. I strongly recomend it. It is located in Chinatown.
6 nachten verbleven in april 2024
Reactie van Zee op 19 apr 2024
Dear Suyapa,Thank you for your stay in Metro Hotel Marlow Sydney and for the time taken to leave your review. We wish you all the best with your future travels and we will be looking forward to your return. Regards, Guest Service Team Metro Hotel Marlow

6/10 – Redelijk

Mandrew

Reisde met een groep, Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Easy to get around. Lots of good restaurants
4 nachten verbleven in april 2024
Reactie van Zee op 19 apr 2024
Dear Mandrew,Thank you for your recent stay in our hotel and the review left regarding your stay. We are happy you have enjoyed your stay and took full advantage of our great location. We are committed to offering competitive value for money accommodation with a friendly service to all our guests. We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

8/10 – Goed

Lexie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved its location
4 nachten verbleven in april 2024
Reactie van ct op 10 apr 2024
Dear Lexie,We are delighted that you have had a good overall experience and enjoyed our hotel location.Our great location gives access to all the attractions in the city and makes us a great option for both business and leisure travellers.We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

6/10 – Redelijk

Yuji

2 nachten verbleven in maart 2024
Reactie van ct op 10 apr 2024
Dear Yuji,Thank you for your stay in Metro Hotel Marlow Sydney and for the time taken to leave your review. We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

8/10 – Goed

Rebecca

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
it was safe, central and tidy
3 nachten verbleven in april 2024
Reactie van ct op 10 apr 2024
Dear Rebecca,Thank you for your review and recent stay with Metro Hotel Marlow Sydney Central. We are glad that you had a positive experience with your latest visit to our hotel and that you have enjoyed our great location and service.We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

10/10 – Uitstekend

Belinda

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Booked one night as I took my two daughters to Sydney to see a show. Appreciated that we could all stay in the one room but in separate beds. Easy 10 minute walk to ICC where the show was held. Plenty of dinning options around us, Starbucks and Paddy's Markets.
1 nacht verbleven in maart 2024
Reactie van ct op 10 apr 2024
Dear Belinda,Thank you for your recent stay in Metro Hotel Marlow Sydney and for the time taken to leave your review. We are glad that you and your daughters have overall enjoyed your stay with us and that you took full advantage of our great location to explore the nearby attractions. We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

10/10 – Uitstekend

Theresa

Great location. Clean bedding .
2 nachten verbleven in april 2024
Reactie van ct op 10 apr 2024
Dear Theresa,Thank you for your recent stay in Metro Hotel Marlow Sydney and for the time taken to leave your review. We are glad that you have overall enjoyed your stay with us and that you took full advantage of our great location to explore the nearby attractions. We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

8/10 – Goed

Lin

Positief: Netheid, personeel en service
This is one of the very few hotels that offers 3 separate twin beds in a central location. Although there's no wifi connection in our unit, hotel staff was able to rectify the issue by giving us a portable wifi.
2 nachten verbleven in maart 2024
Reactie van ct op 10 apr 2024
Dear Lin,Thank you for the feedback regarding your experience in our hotel. We are glad that you have enjoyed our facilities and service provided. Thank you for the feedback regarding your experience in our hotel. We are glad that you have enjoyed our facilities and service provided. We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

10/10 – Uitstekend

Ion

Positief: Staat van de accommodatie en faciliteiten
とても綺麗！
4 nachten verbleven in maart 2024
Reactie van Zee op 2 apr 2024
Dear Ion,What a lovely review we are delighted that we met all your expectations during your stay and wish to welcome you again in the near future.

8/10 – Goed

Lynne

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Convenient for easy access to key areas in Sydney I wanted to visit. The rooftop ok although small was a nice bonus. I would not recommend the breakfast option due to price and quality .
2 nachten verbleven in maart 2024
Reactie van ct op 29 mrt 2024
Lynne,Thank you for your recent stay in Metro Hotel Marlow Sydney and for the time taken to leave your review. We are glad that you have overall enjoyed your stay with us and that you took full advantage of our great location to explore the nearby attractions. We always try to offer a good value for money accommodation with friendly service and all feedback is invaluable to us, as it helps us improve. I will pass on your feedback to the rest of our team for their update. We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

8/10 – Goed

Zulfiya

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our stay at Metro Hotel Marlow was great. The location is very convenient - close to transport, walkable distance to main attractions. The hotel itself is a bit dated but very comfortable, rooms are quite spacious. Bed ok but not overly comfortable, shower pressure is pretty good:) It is definitely a good value hotel
4 nachten verbleven in maart 2024
Reactie van ct op 23 mrt 2024
Dear Zulfiya,Thank you very much for your time in leaving a review for your stay. We are delighted that you have enjoyed your stay overall and the location of the hotel. We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

6/10 – Redelijk

Kathleen, Hyrum

Reisde met partner
Positief: Personeel en service
The internet is unreliable in the rooms and only usable in the lobby. The lobby has just two couches so seating is scarce. It is an older hotel but does have what you need, a pillow and bed and a bathroom.
2 nachten verbleven in maart 2024
Reactie van ct op 20 mrt 2024
Dear Kathleen,Thank you for your stay in Metro Hotel Marlow Sydney and for the time taken to leave your review. All feedback is invaluable to us, as it helps us improve.We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

2/10 – Ontzettend slecht

Kevin

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
AC does not work at 85 degree
2 nachten verbleven in maart 2024
Reactie van Zee op 19 mrt 2024
Dear Kevin,It is unfortunate that on this occasion you experienced A/C issues in your room. This is not the standard we pride ourselves on and apologise for the inconvenience this has caused you.We will be looking into this matter with our maintenance team to ensure problems like this do not arise in the future,Kind regards,Metro Marlow Team

8/10 – Goed

JONG IN

Positief: Netheid, personeel en service
1 nacht verbleven in maart 2024
Reactie van ct op 12 mrt 2024
Dear Jong In,Thank you for your recent stay in Metro Hotel Marlow Sydney Central and for the time taken to leave your review. We are glad that you have enjoyed your stay with us.We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

10/10 – Uitstekend

Liz

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to the train station, paddy’s market and mall and Cole’s supermarket.
2 nachten verbleven in februari 2024
Reactie van ct op 11 mrt 2024
Dear Liz,We are delighted that you have had a good overall experience and enjoyed our hotel location. Our great location gives access to all the attractions in the city and makes us a great option for both business and leisure travellers.We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

6/10 – Redelijk

RYUNOSUKE

4 nachten verbleven in maart 2024
Reactie van ct op 29 mrt 2024
Dear Ryunosuke, Thank you for your stay in Metro Hotel Marlow Sydney and for the time taken to leave your review.We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

8/10 – Goed

Jeffrey, Ocean Grove

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I've stayed here before so I always know what am I paying for. Decent room, nice bed to sleep in and great location. All staff are lovely from reception to house keeping. Some improvements is the cleanliness of the room and vacuum under the bed. I dropped my watch and it fell under the bed. There I saw a lot of dust and debris.
3 nachten verbleven in maart 2024
Reactie van ct op 11 mrt 2024
Dear Jeffrey,Thank you very much for your continued support. We are delighted that you have had a good overall experience and enjoyed our hotel location.I have passed your comments to the relevant department heads to identify what went wrong and avoid similar issues in the future.We wish you all the best with your future travels and we will be looking forward to your next visit.Regards,Guest Service Team Metro Hotel Marlow

8/10 – Goed

??

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
交通の便が最高でした。
3 nachten verbleven in maart 2024
Reactie van ct op 11 mrt 2024
Dear Guest,Thank you for your recent stay in Metro Hotel Marlow Sydney and for the time taken to leave your review. We are glad that you have overall enjoyed your stay with us and that you took full advantage of our great location to explore the nearby attractions. We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

4/10 – Matig

Dustin

Reisde met een groep
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
When we checked in, one of the beds was broken so we got moved to another room. The new room was slightly bigger. Air conditioner barely worked, which sucked because the weather forecast was 40°C. Room cleaning wasn’t good, had to request cleaning. The washroom setup was odd, it was awkward to wash face at the sink and the toilet was too close to the wall (I’m 6’1). Location was good, walking distance to shopping and food, but that’s about it.
5 nachten verbleven in februari 2024
Reactie van ct op 11 mrt 2024
Thank you for your recent stay and feedback. We are sorry to read that not all aspects of your accommodation were as expected or up to the standards that we have set for our guests. We will work hard to rectify the issues that you have experienced. We always try to offer good value for money accommodation with friendly service and all feedback is invaluable to us because it helps us improve our guests’ experience. Thank you for letting us know. We wish you all the best with your future travels and hope that we may welcome you back in the future.Kind regards, Guest Service Team Metro Hotel Marlow

8/10 – Goed

Maritsa

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Central location, clean and safe. However the strong smell of Asian food from the restaurants on the streets below was pretty uncomfortable throughout the night.
3 nachten verbleven in maart 2024
Reactie van ct op 11 mrt 2024
Dear Maritsa,Thank you for your stay in Metro Hotel Marlow Sydney and for the time taken to leave your review. All feedback is invaluable to us, as it helps us improve.We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

6/10 – Redelijk

Phil, Waterford

Reisde met partner
Positief: Netheid, personeel en service
Really conveniant location.close to central station and lots of restaurants nearby and a good price. Room and facilities a bit cramped
1 nacht verbleven in maart 2024
Reactie van ct op 11 mrt 2024
Dear Phil,Thank you for your recent stay in our hotel and for the review left regarding your stay. We are happy that you have enjoyed your stay overall and took advantage of our great location. All feedback is invaluable to us, as it helps us improve.We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

8/10 – Goed

Haresh, Mawson Lakes

2 nachten verbleven in maart 2024
Reactie van ct op 28 mrt 2024
Dear Haresh,Thank you for your stay in Metro Hotel Marlow Sydney and for the time taken to leave your review. We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

6/10 – Redelijk

Colin

1 nacht verbleven in maart 2024
Reactie van ct op 11 mrt 2024
Dear Colin,Thank you for your stay in Metro Hotel Marlow Sydney and for the time taken to leave your review.We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

10/10 – Uitstekend

sharon

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was lovely and clean. We had great views towards central station. Bed was really comfortable. Perfect location to get around Sydney.
1 nacht verbleven in maart 2024
Reactie van ct op 5 mrt 2024
Dear Sharon,Thank you for your stay at our hotel. We are glad that you have enjoyed the great hotel location.We are glad that you enjoyed your latest visit. We always try to offer great value for money accommodation with friendly service and feedback always helps us improve. We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

10/10 – Uitstekend

Peter

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location was good with easy access to circular quay staff were friendly and very helpful hotel was clean and well kept.
11 nachten verbleven in februari 2024
Reactie van ct op 5 mrt 2024
Dear Peter,Thank you for your feedback and for your kind comments regarding our staff, we are glad that you had a pleasant stay. We are committed to offering competitive value for money accommodation with a friendly service to all our guests.We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

6/10 – Redelijk

Michelle

Negatief: Staat van de accommodatie en faciliteiten
The location is great. Close walk to train stations and in the heart of Chinatown. Maybe we just had a stroke of bad luck, but we weren't able to use the bath in our bathroom because there wasn't a bath plug which was really annoying and the rubber bathmat had mould stains. The bath tile walls were stained as well - but with old bathrooms like this it's hard to get stains out no matter how hard you clean which is understandable. The following day the cleaners replaced our dirty towels etc .. which was great, but they forgot to leave us some facecloths which we really needed ... because we arrived back to the room at 1am we were too tired to deal with it, so we washed our faces with the hand towels instead. We usually leave positive feedback if our overall experience was good despite some minor let downs, but because this property was alot different than the photos advertised on the website and we were "surprised", we wanted to let other people know just in case they are surprised too. We were really happy to have booked a room with 3 single beds as that isn't easy to find in some hotels. So that was a bonus.
2 nachten verbleven in februari 2024
Reactie van ct op 5 mrt 2024
Dear Michelle,Thank you for your recent stay in Metro Hotel Marlow Sydney Central and for the time taken to leave your review. We are grateful that you have provided us with your feedback as it will help us rectify the issues with your stay and avoid similar incidents with guests in the future.We wish you all the best with your future travels and hope that we may welcome you back in the future.Kind regards, Guest Service Team Metro Hotel Marlow

8/10 – Goed

Antonius, Eli Waters

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location was great
1 nacht verbleven in februari 2024
Reactie van Tan op 21 feb 2024
Dear Antonius, thank you for your recent stay in Metro Hotel Marlow Sydney and for the time taken to leave your review. We are so pleased that you enjoyed your stay with us and hope to see you again soon.

10/10 – Uitstekend

TOMMY

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Reasonable rate
Reactie van ct op 20 feb 2024
Dear Tommy,Thank you for your review and recent stay with Metro Hotel Marlow Sydney Central. We are glad that you had a positive experience with your latest visit to our hotel.We always try to offer a good value for money accommodation with friendly service and all feedback is invaluable to us, as it helps us improve. We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

4/10 – Matig

Molly

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van ct op 20 feb 2024
Dear Molly,Thank you for your stay in Metro Hotel Marlow Sydney and for the time taken to leave your review. All feedback is invaluable to us, as it helps us improve.We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

10/10 – Uitstekend

Naomi

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to Central Train Station and China Town. Felt safe. Close walking distance to Darling Harbour. Great variety of restaurants near by. Beautiful rooftop pool. The doors on the wardrobe in my room were broken, but was immediately fixed. Staff were friendly and helpful.
4 nachten verbleven in februari 2024
Reactie van ct op 15 feb 2024
Dear Naomi,Thank you for your review and recent stay with Metro Hotel Marlow Sydney Central. We are glad that you had a positive experience with your latest visit to our hotel and that you have enjoyed our great location and service.We always try to offer great value for money accommodation with friendly service and feedback always helps us improve. We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

8/10 – Goed

TOSHIKAZU

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van ct op 13 feb 2024
Dear Toshikazu,Thank you for your stay in Metro Hotel Marlow Sydney and for the time taken to leave your review.We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

8/10 – Goed

Annie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Quiet
3 nachten verbleven in februari 2024
Reactie van AT op 7 feb 2024
Thanks for staying with us. We appreciate your feedback!

8/10 – Goed

Quintyn

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly, helpful staff; clean, amd convenient vemue.
1 nacht verbleven in januari 2024
Reactie van AT op 7 feb 2024
Thanks for staying with us. We appreciate your feedback!

4/10 – Matig

Amie

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Booked our room due to it stating there was a king sized bed. Room did not have long sized bed. Spoke to staff regarding this and they said that style room doesn't have king bed. Showed them our booking which clearly stated king bed and had pictures of king bed! Tv near lift also advertised our room with king bed along with pictures. Staff continued to say no king bed. Offered to make up sofa couch which was extremely uncomfortable but husband slept in it. Myself and two toddlers slept in queen bed. Could feel springs in mattress and mattress dipped in the middle. Also extremely uncomfortable. Room hot even with aircon on constantly. No internet service in room, advertised wifi throughout hotel. Fridge warm on arrival. Would not stay again or recommend to anyone.
2 nachten verbleven in januari 2024
Reactie van AT op 7 feb 2024
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 – Uitstekend

William

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Metro hotel the place to stay 👍👍😁
Made to feel very welcome from checkin to checkout staff at metro look after guest as if you were royalty awesome service and staff at breakfast buffet big breakfast selection value for money WE WILL BE BACK FOR SURE 👍👍👍😁😁😁
Metro hotel breakfast buffet 1
2
3
1 nacht verbleven in januari 2024
Reactie van ct op 1 feb 2024
Dear William,Thank you for your stay at our hotel. We are delighted that you have had a good overall experience and enjoyed our breakfast service.We strive to offer great value for money accommodation with friendly service and feedback always helps us improve. We will be looking forward to having you stay with us again during your next visit.Regards,Guest Service Team Metro Hotel Marlow

10/10 – Uitstekend

Eishiro

1 nacht verbleven in januari 2024
Reactie van ct op 30 jan 2024
Dear Eishiro,Thank you for your stay in Metro Hotel Marlow Sydney and for the time taken to leave your review.We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

6/10 – Redelijk

Ray

Positief: Personeel en service
No
1 nacht verbleven in januari 2024
Reactie van Zee op 29 jan 2024
Dear Ray,Thank you for your stay in Metro Hotel Marlow Sydney and for the time taken to leave your review. All feedback is invaluable to us, as it helps us improve. We wish you all the best with your future travels and we will be looking forward to your return. Regards, Guest Service Team Metro Hotel Marlow

10/10 – Uitstekend

Janez

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Zee op 29 jan 2024
Dear Janez,Thank you for your recent stay in Metro Hotel Marlow Sydney and for the time taken to leave your review. We are so pleased that you enjoyed your stay with us and hope to see you again soon.

2/10 – Ontzettend slecht

ceyhan

2 nachten verbleven in januari 2024
Reactie van Zee op 23 jan 2024
Dear Ceyhan,We are extremely disappointed that you did not enjoy your stay with us. Upon checking your reservation I couldn't see any complaints or issues addressed during your stay. If you wish to discuss further, please get in touch with the hotel directly so we can address any issues you experienced while staying with us. Apologies again and all the best for your future travels.

6/10 – Redelijk

David

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Convenient but run down
The hotel is convenient for Haymarket, but it’s basic and lacks some TLC. Rooms are dusty, bathrooms have a bot of mould in them, beds are worn and sink, the sheets provided had old blood stains on them. The body wash provided to us had one tube half used.
1 nacht verbleven in januari 2024
Reactie van ct op 23 jan 2024
Dear David, Thank you for your recent stay and feedback. We are sorry to read that not all aspects of your accommodation were as expected or up to the standards that we have set for our guests. We will work hard to rectify the issues that you have experienced. We always try to offer a good value for money accommodation with a friendly service and all feedback is invaluable to us because it helps us improve our guests’ experience. Thank you for letting us know. We wish you all the best with your future travels and we will be looking forward to your return.

4/10 – Matig

dan

Reisde met partner
Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van ct op 23 jan 2024
Dear Dan,Thank you for your stay in Metro Hotel Marlow Sydney and for the time taken to leave your review. All feedback is invaluable to us, as it helps us improve.We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow