Barbecue/picknickplaats

Beoordelingen van TownePlace Suites by Marriott Tacoma Lakewood

2.5 out of 5

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 142 van 204 beoordelingen" "
Gastenscore: 8 - Goed. 38 van 204 beoordelingen" "
Gastenscore: 6 - Redelijk. 12 van 204 beoordelingen" "
Gastenscore: 4 - Matig. 9 van 204 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 204 beoordelingen" "

9,4/10

Netheid

9,2/10

Personeel en service

9,0/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Krystle

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was just a one night quick stay but I would definitely stay here again. Staff were friendly and helpful. They offer earplugs and noise machines for the highway traffic, although I didnt hear anything with the fan running. Bed was comfy, shower was hot and the breakfast we grabbed on our way out was also very good. Overall it was a good stay and we would stay here again if we're in the area
1 nacht verbleven in april 2024
Reactie van Chloe Powell - Digital Marketing Manager op 10 mei 2024
Krystle,Thank you for taking the time to leave such a detailed and positive review! It's fantastic to hear that our friendly and helpful staff made a positive impression. We take pride in providing exceptional service to all our guests. We're also happy to know that the earplugs and noise machines we offer were available for your comfort. Thank you again for choosing our hotel. We look forward to welcoming you back for another enjoyable stay in the future!

4/10 – Matig

qi

4 nachten verbleven in maart 2024
Reactie van Chloe Powell - Digital Marketing Manager op 1 apr 2024
I am sorry to see that we fell short of your expectations and apologize for any inconvenience you may have faced during your time here with us.

10/10 – Uitstekend

Lisa, Olympia

Reisde met partner
It was such a great stay. Very comfortable and the staff was helpful. Easy checkin
2 nachten verbleven in februari 2024
Reactie van Chloe op 19 feb 2024
Lisa,We are thrilled to see a perfect rating, and we greatly appreciate your feedback.

10/10 – Uitstekend

Shawn

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Manager op 10 jan 2024
Thank you for taking the time to let us know about your most recent stay at the TownePlace Suites Tacoma Lakewood. We appreciate your feedback and look forward to having you back with us soon.

10/10 – Uitstekend

Shelly

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023
Reactie van Manager op 10 jan 2024
Thank you for taking the time to let us know about your most recent stay at the TownePlace Suites Tacoma Lakewood. We appreciate your feedback and look forward to having you back with us soon.

10/10 – Uitstekend

Mark Matthew, Wayland

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place. A tad noisy with adjacent roads. Clean and comfortable.
4 nachten verbleven in oktober 2023
Reactie van Chloe op 23 okt 2023
Mark,We appreciate you staying with us and sharing your experience. It brings great pride that you enjoyed your experience with us. On behalf of my entire team, thank you! We look forward to your return and travel safe.

6/10 – Redelijk

Ryan

Zakenreiziger, Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
4 nachten verbleven in oktober 2023
Reactie van Chloe op 23 okt 2023
Ryan,We apologize for any inconveniences that made your stay fall short of a five- star stay. We hope to service you again in the future!

10/10 – Uitstekend

Iqbal

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Manager op 6 okt 2023
Thank you for taking the time to let us know about your most recent stay at the TownePlace Suites Tacoma Lakewood. We appreciate your feedback and hope to have you back soon.

10/10 – Uitstekend

Zhubing

Positief: Voorzieningen
Very nice amenities and service!
1 nacht verbleven in september 2023
Reactie van Manager op 25 sep 2023
Thank you for taking the time to let us know about your most recent stay at the TownePlace Suites Tacoma Lakewood. We appreciate your kind words and will be sharing your comments with our team. Thank you again and we look forward to having you as our guest again in the near future.

4/10 – Matig

Marlene

Positief: Staat van de accommodatie en faciliteiten
I booked a suite, was put in a handicap room( which was fine) however the room from the beginning had a urine smell. I complained to the desk staff about it and they said they would have the room cleaned and have the carpets cleaned. The room after the “cleaning” still had a urine smell. We did not have daily cleaning or towel replacements, only on request. On my last night I had asked if there was any way I could get a percentage off my stay due to the smell and was told that because I had booked it through a third party there was nothing that could be done. So basically I was stuck in a smelly room for 5 days and no way to get any money back. This is a real problem when going through a third party vendor.
5 nachten verbleven in september 2023
Reactie van Leslie Ann op 11 sep 2023
Marlene, on behalf of our entire staff, we apologize for the concerns you shared about your experience. I have addressed these issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.

8/10 – Goed

Cienna

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Safety was a concern for the area, but we didn't see anything truly bad. Nice hotel and it was a good stay.
1 nacht verbleven in augustus 2023
Reactie van Manager op 30 aug 2023
Thank you for taking the time to let us know about your most recent stay at the TownePlace Suites Tacoma Lakewood. We appreciate you taking the time and will be sharing your feedback with our team.

10/10 – Uitstekend

Hilda

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
This is a superb hotel. It’s very clean and comfortable. The staff is very friendly. I’ve enjoyed the breakfast buffet as well as the pool and gym.
8 nachten verbleven in augustus 2023
Reactie van Kirsten Warr - Assistant General Manager op 28 aug 2023
Thank you for sharing your experience at our property!We appreciate your kind words and are so glad that you had a great time here! This has been shared with our staff as an encouragement to them to continue what they are doing and we hope to see you back sometime in the future!

8/10 – Goed

Cheri

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van Manager op 14 aug 2023
Thank you for taking the time to let us know about your most recent stay with us. We appreciate your feedback and hope to have you as our guest again soon.

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Unsafe area!
Staff was smoking marijuana outside the front door before we checked in. We had to smell it the entire time we were checking in. Hotel was clean and comfortable. But, as we headed to the parking lot at check out, we discovered many piles of broken glass from car windows being broken into during the night. Several vehicles were broken into. Unsafe area!!
1 nacht verbleven in juli 2023
Reactie van Manager op 19 jul 2023
Thank you for taking the time to let us know about your most recent stay. We take these matters very seriously and have put in place additional measures to prevent this from happening in the future. As far as the staff member you believed was doing something inappropriate, if you could please contact the property directly and ask to speak to management we would very much appreciate it.

10/10 – Uitstekend

minwon

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2023
Reactie van Manager op 17 jul 2023
Thank you for taking the time to let us know about your most recent stay. We appreciate your feedback and hope to have you as a guest again in the near future.

8/10 – Goed

Kimberly

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Nice quiet on opposite side of freeway. Staff friendly
1 nacht verbleven in juni 2023
Reactie van Leonardo Ch. op 23 jun 2023
Dear Kimberly. Thank you for sharing your feedback about your recent stay at TownePlace Suites by Marriott Tacoma Lakewood. We appreciate your review and are thrilled to hear that you enjoyed the quietness of our location on the opposite side of the freeway. We're also glad to hear that our staff was friendly and provided you with a pleasant experience.Your kind words mean a lot to us, and we will make sure to share your feedback with our team. Thank you for choosing TownePlace Suites, and we look forward to welcoming you back for another enjoyable stay in the future.

6/10 – Redelijk

jennifer

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Property is clean, staff was nice, but lots of road noise on freeway side.
1 nacht verbleven in mei 2023
Reactie van TownePlace Suites by Marriott Tacoma Lakewood op 12 jun 2023
Dear Jennifer,Thank you for sharing your feedback. Providing guests with an enjoyable and memorable experience is a key priority for us. On behalf of our entire team, I sincerely apologize for falling short of your expectations. I will be sharing your feedback with our team. Thank you for choosing to stay with us and hope to see you again!

8/10 – Goed

Ying

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2023
Reactie van Manager op 17 mei 2023
Thank you for letting us know about your most recent stay at the TownePlace Suites Tacoma Lakewood. We appreciate your feedback and hope to have you as our guest again in the near future.

8/10 – Goed

Eric

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Needs some TLC
Room booked via Hotels.com confirmed as having "FULL KITCHEN" and dinner food was purchased to cook in the room. Upon arrival the room had NO convectional Oven, but fortunately the outside BBQ was available and dinner saved ( dodging the rain showers) Corridor carpets in need of cleaning ground floor.
1 nacht verbleven in april 2023
Reactie van Manager op 13 apr 2023
Thank you for taking the time to let us know about your most recent stay with us at the TownePlace Suites Tacoma Lakewood. We appreciate your feedback. If your travels should bring you back to our area, we hope to have you as our guest.

10/10 – Uitstekend

Kristine

1 nacht verbleven in februari 2023
Reactie van Manager op 28 feb 2023
Thank you for taking the time to let us know about your most recent stay at the TownePlace Suites Tacoma Lakewood. We appreciate your feedback and will be sharing with our team.

10/10 – Uitstekend

Yalanda

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff
4 nachten verbleven in februari 2023
Reactie van Manager op 28 feb 2023
Thank you for taking the time to let us know about your most recent stay with us. We appreciate your feedback regarding our team and will be sharing your comments with everyone. If your travels should bring you back to our area, we hope to have you as our guest again soon.

10/10 – Uitstekend

Beverley

1 nacht verbleven in december 2022

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Negatief: Personeel en service
Checkout was a waste of my time.
Housekeeping service only once every 5 days. We stayed 4 nights, so no cleaning was done whatsoever.
4 nachten verbleven in november 2022
Reactie van Manager op 28 nov 2022
Thank you for taking the time to let us know about your most recent stay at the TownePlace Suites Tacoma Lakewood. I appreciate you sharing your concerns with us regarding your experience. I apologize that it was not communicated to you that we did not provide daily housekeeping services upon check-in. I will be sharing your experience with my team so that we can make sure that we communicate properly for all our guests moving forward.

10/10 – Uitstekend

Doug

2 nachten verbleven in november 2022
Reactie van Manager op 16 nov 2022
Thank you for sharing about your most recent stay at the TownePlace Suites Tacoma Lakewood. We appreciate you taking the time to let us know about your experience, and we hope to have you as our guest again soon in the near future.

10/10 – Uitstekend

Mike

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2022
Reactie van Manager op 21 okt 2022
Thank you for taking the time to let us know about your most recent stay at the TownePlace Suites Tacoma Lakewood. We appreciate you taking the time and hope to have you as our guest again in the near future.

10/10 – Uitstekend

Holly

1 nacht verbleven in oktober 2022

10/10 – Uitstekend

Analy

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff especially Terry provided excellent customer service. Room was great and breakfast was good. Would stay here again.
3 nachten verbleven in september 2022
Reactie van Manager op 12 sep 2022
Thank you for taking the time to let us know about your recent stay at the TownePlace Suites Tacoma Lakewood. We appreciate you recognizing Teri and we will be sharing your comments with the entire team. Thank you again and we hope to have you as our guest again.

10/10 – Uitstekend

Tyree

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I enjoyed myself! Staff was amazing especially person that helped me get checkin, she did such an amazing job helping me.
3 nachten verbleven in september 2022
Reactie van Manager op 6 sep 2022
Thank you for taking the time to let us know about your most recent stay at the TownePlace Suites Tacoma Lakewood. We appreciate you recognizing our team! I will be sharing your comments with the Front Desk agent who assisted you as well as the entire team, thank you again and we hope to see you again soon.

2/10 – Ontzettend slecht

HANNA

Zakenreiziger
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2022
Reactie van Manager op 2 sep 2022
Thank you for taking the time to let us know about your most recent stay. I apologize that you did not have a good experience and would like to touch base with you directly to see what we could have done to make your stay more enjoyable. Please reach out to me if you would like to discuss further.

8/10 – Goed

Murielle

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I5 trop proche , le reste nickel!
Très bon séjour de 4 nuits. Juste un bémol : assez proche de la voie rapide . Pour le bruit c’est pas terrible!
4 nachten verbleven in juli 2022
Reactie van Marie op 8 aug 2022
Thank you so much for your recent stay. We hope to see you again soon!

10/10 – Uitstekend

HANNA

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2022
Reactie van MARIE op 31 jul 2022
Thank you so much for your review. I am so happy to hear that you enjoyed your stay. We hope that the next time you are in the area you will come visit us again.

8/10 – Goed

Kyle

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place.
1 nacht verbleven in juli 2022
Reactie van MARIE op 31 jul 2022
Thank you so much for your survey. Please let us know how we can improve to get that 5/5 for your next stay! We appreciate you and hope to see you again soon.

2/10 – Ontzettend slecht

Tamari

1 nacht verbleven in maart 2022

8/10 – Goed

Tsegereda

1 nacht verbleven in juni 2022
Reactie van MARIE op 29 jun 2022
Thank you for taking the time to fill out a survey. Please let us know what we could do to make your future stays with us even better.

10/10 – Uitstekend

Kevin

1 nacht verbleven in mei 2022
Reactie van Teri op 18 mei 2022
Thank you for taking the time to review our hotel, we appreciate it. We hope to see you again soon.

10/10 – Uitstekend

Janis

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2022
Reactie van Marie op 29 apr 2022
Dear Janis. Thank you so much for staying with us. We are happy to hear that you enjoyed your stay. We hope to see you again soon. Thank you, Marie Larson Assistant General Manager TownePlace Suites Tacoma Lakewood

10/10 – Uitstekend

David

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Always enjoy staying at this property when in the Tacoma/Lakewood area. It is a wonderful property and very convenient to the freeway, bases, and everything else.
3 nachten verbleven in maart 2022
Reactie van Manager op 4 apr 2022
Thank you so much for taking the time to let us know about your experience during your stay at the TownePlace Suites Tacoma Lakewood. We will be sharing your comments with the team and hope to see you again soon.

10/10 – Uitstekend

Mary

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2022
Reactie van Manager op 29 mrt 2022
Thank you for taking the time to let us know about your recent stay with us at the TownePlace Suites Tacoma Lakewood. We appreciate you letting us know about your experience and will be sharing with our entire team. Thank you again and we hope to have you as a guest again soon.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2022
Reactie van Marie Larson AGM op 13 mrt 2022
Thank you for letting us know about your stay, We hope to see you again.

10/10 – Uitstekend

Tim

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent place with lots of amenities
A very nice room with a lot of amenities. Very good breakfast.
1 nacht verbleven in februari 2022
Reactie van Erin op 28 feb 2022
Hi Tim - Thank you for leaving us a review! We are delighted to have been able to accommodate you while you were in town and we look forward to welcoming you back to the TownePlace Suites by Marriott Tacoma Lakewood.

4/10 – Matig

Natalia

Reisde met familie
Positief: Netheid, personeel en service
The hotel and room were clean and nice. The breakfast was also good. However, the noise from the freeway didn't let us sleep. The window doesn't do anything with that noise. The heater is also noisy. So, we got the sleepless night there.
1 nacht verbleven in februari 2022
Reactie van Manager op 21 feb 2022
Thank you for taking the time to let us know about your most recent stay with us at the TownePlace Suites Tacoma Lakewood. We sincerely apologize for the inconvenience that you experienced with both the freeway and heater noise during your stay. We appreciate you bringing your concerns to our attention and hope that you will give us another opportunity if your travels should bring you back to our area.

10/10 – Uitstekend

Zarinah, Las Vegas

Positief: Personeel en service
Very nice rooms, kitchenette includes full sized fridge & dishwasher, a table for 4, dishes utensils & very nice storage area for a hotel room. Building materials look/feel relatively new. It felt like a livable space long term. Enjoy this Marriott! ~Z~
1 nacht verbleven in februari 2022
Reactie van Manager op 21 feb 2022
Thank you for taking the time to let us know about your most recent stay at the TownePlace Suites Tacoma Lakewood. We appreciate your feedback and are happy to hear that you had a great experience during your stay. We hope to have you as our guest again soon.

10/10 – Uitstekend

Tanner

1 nacht verbleven in januari 2022

8/10 – Goed

Rebecca

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in december 2021
Reactie van Manager op 4 jan 2022
Thank you for taking the time to let us know about your most recent stay at the TownePlace Suites Tacoma Lakewood. We appreciate you taking the time and hope to have you as our guest again if your travels should bring you back to Lakewood.

6/10 – Redelijk

Christopher, Tumwater

Zakenreiziger, Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
The place looks really nice but it was very loud at 1am on a Tuesday. Also in the middle of the night the a/c heat broke and was super loud and woke me up at 2am. When I went to check out no one was at the front desk and I had to wait about 20 mins
1 nacht verbleven in december 2021
Reactie van Manager op 4 jan 2022
Thank you for taking the time to let us know about your most recent stay at the TownePlace Suites Tacoma Lakewood. I apologize that you experienced this during your stay with us. I appreciate you bringing your concerns to my attention, and I will address accordingly with the appropriate team members.

8/10 – Goed

Gregory

2 nachten verbleven in december 2021

10/10 – Uitstekend

Cassie

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ariel, made such an impact when checking us in, she was so kind and compassionate I really appreciated her after a really long day!
1 nacht verbleven in december 2021
Reactie van Manager op 21 dec 2021
Thank you for taking the time to let us know about your most recent stay at the TownePlace Suites Tacoma Lakewood. I appreciate you letting us know about your interaction with one of our team members. This will definitely be shared with Ariel and the rest of the team. Thank you again and we wish you a very Happy Holiday Season!

8/10 – Goed

Val

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Convenient, will consider other hotels next time
Aside from a couple days where we asked for sheets and towels to be replace but was not (we stayed for 2 weeks), it was a good stay. Management reached out to me for the bumpy start where I could not enter the building for a late check in (I called ahead) and we just used air spray to eliminate the faint odor of spoiled food.
13 nachten verbleven in november 2021
Reactie van Manager op 7 dec 2021
Thank you for taking the time to let us know about your most recent stay at the TownePlace Suites Tacoma Lakewood. We apologize for the confusion with our housekeeping services and your check-in experience. We appreciate you reaching out to us and allowing us to do what we could to ensure that you enjoyed the rest of your stay. Thank you again, for taking the time, and we hope to see you if your travels take you to the Lakewood area.

6/10 – Redelijk

Amy

Zakenreiziger, Reisde met huisdieren
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Clean. Insanely expensive pet fee for one nighr. FEE. not deposit. Kind of unheard of in the PNW. Either make it no pets or reduce the fee. Where does that money go? Are you saying pet rooms are cleaned more throughly than non-pet rooms? And yes. It’s on the website and in the fine print of Expedia so thanks for reminding me the fee is my fault for not reading. I figured the guy behind the counter was having a bad night when I took 10 to 15 minutes for him to check me in, but to tell me about the fee AFTER my card was scanned as he’s handing me keys felt like a bait a switch. (I know - it’s MY fault) Never again. Oh- and if you turn the fan on over the cook top you can drown out the constant door slamming by the stairs for that 125 dollar EXTRA pet “friendly” room.
1 nacht verbleven in december 2021
Reactie van Marie Larson AGM op 3 dec 2021
I am sorry that it wasn't communicated properly from Expedia for your reservation. Yes we do have a different protocol for cleaning pet rooms. I am sorry that your experience was not up to our standards.

10/10 – Uitstekend

Lois

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay
1 nacht verbleven in november 2021
Reactie van Manager op 29 nov 2021
Thank you for taking the time to let us know about your most recent stay at the TownePlace Suites Tacoma Lakewood. We appreciate your feedback and will be sharing with the rest of the team. Once again, thank you and we hope to have you back as our guest in the near future.