We were supposed to stay 3 nights, but left after 1. Stains, hairs, dust, insects, used tissues. That was all in the room when we got in. The staff was very dismissive and shrugged it off, saying we should wear slippers in the room because the floor is dirty! The airco cannot be controlled, so it is also very cold in the room.
We were covered in bed bug bites the next day. The staff offered another room, but it was as dirty as the previous, and the staff said they cannot guarantee that that room does not have bed bugs!
They give gifts to people who give them a 5-star rating, so that explains the high rating.
The only positive we can think of is that the bed was big.
