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Beoordelingen van Westin Trillium House, Blue Mountain

4 out of 5
Westin Trillium House, Blue Mountain
220 Gord Canning Drive, The Blue Mountains, ON

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 631 van 1006 beoordelingen" "
Gastenscore: 8 - Goed. 205 van 1006 beoordelingen" "
Gastenscore: 6 - Redelijk. 92 van 1006 beoordelingen" "
Gastenscore: 4 - Matig. 40 van 1006 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 38 van 1006 beoordelingen" "

9,0/10

Netheid

8,8/10

Personeel en service

8,6/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Kuhen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Piere the staff was very kind and polite and very good customer services
3 nachten verbleven in april 2024

10/10 – Uitstekend

Billy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great pool and gym
3 nachten verbleven in april 2024

6/10 – Redelijk

Luisa De

Positief: Netheid, voorzieningen
Great
2 nachten verbleven in april 2024

10/10 – Uitstekend

Tisha

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Exceptional Service and beautiful hotel! Everyone i encountered was pleasant and was willing to assist you. I absolutely love the White Tea bathroom amenities, and the Sleep Well bedside balms. The hot tub was extremely relaxing. Truly an amazing stay, I will definitely be back!
2 nachten verbleven in april 2024
Reactie van Robyn op 30 apr 2024
Thank you for your wonderful review. We are happy to hear that you enjoyed your stay with us.

8/10 – Goed

Kelly

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A great stay relaxing on balcony Close to village Rooms great Lovely atmosphere!!
2 nachten verbleven in april 2024
Reactie van Robyn op 30 apr 2024
Thank you for your feedback. We are happy to hear that you enjoyed your stay!

10/10 – Uitstekend

Mario

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Robyn op 30 apr 2024
We are happy to see you enjoyed your stay!

4/10 – Matig

Eda

Reisde met partner
Positief: Netheid
I stayed at the hotel for two days. There were construction works and I woke up with a terrible sound in the early hours of the morning. The sounds continued almost throughout the day.
2 nachten verbleven in april 2024

8/10 – Goed

Bronwyn

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We were traveling with our dogs, it would have been nice if we were on the main floor. From our room on the 3rd floor, it was a long walk and down the elevator for us to get outside with them. Our room was nice and the hotel staff were really friendly.
2 nachten verbleven in april 2024

10/10 – Uitstekend

Patricia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

10/10 – Uitstekend

Raghav

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great property. We would stay again given the convenience to walk through the blue mountain village and other amenities.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Linda

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice rooms. Our room was upgraded which was very nice but we didn’t get the 2 queen beds we originally booked. Had a great time anyway. The 1 negative comment I have was you sent way too many texts wanting reviews etc. before we even made it home.
1 nacht verbleven in april 2024
Reactie van Robyn op 16 apr 2024
Thank you for your feedback! I am glad you enjoyed your stay.

10/10 – Uitstekend

Alen, Whitby

3 nachten verbleven in april 2024

10/10 – Uitstekend

Patrick

Reisde met partner
Positief: Netheid, personeel en service
Very welcoming
3 nachten verbleven in april 2024

10/10 – Uitstekend

David

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stay here 2 to 3 times a year. Always something going on in the village. Lots of restaurants to choose from. Right at the foot of Blue Mountain makes for wonderful hiking and walking.
2 nachten verbleven in april 2024
Reactie van Robyn op 16 apr 2024
We are happy to hear you enjoyed your stay. Thank you for your feedback!

10/10 – Uitstekend

Mark

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved our stay at the Westin Trillium House. It's close to the village, clean and great service!
2 nachten verbleven in april 2024
Reactie van Robyn op 16 apr 2024
We are happy to hear you enjoyed your stay. Thank you for your feedback!

6/10 – Redelijk

S

1 nacht verbleven in april 2024
Reactie van Robyn op 16 apr 2024
Thank you for your feedback.

6/10 – Redelijk

Andrew

1 nacht verbleven in april 2024
Reactie van Robyn op 10 apr 2024
Thank you for your feedback!

10/10 – Uitstekend

Brieanna

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful and relaxing!!! Can't wait to return.
1 nacht verbleven in maart 2024
Reactie van Robyn op 16 apr 2024
We are happy to hear you enjoyed your stay. Thank you for your feedback!

10/10 – Uitstekend

Tracy

1 nacht verbleven in april 2024
Reactie van Robyn op 30 apr 2024
We are happy to see you enjoyed your stay!

10/10 – Uitstekend

Shardul

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
very comfortable stay staff was very nice
1 nacht verbleven in april 2024
Reactie van Robyn op 10 apr 2024
We are happy to hear you enjoyed your stay with us!

10/10 – Uitstekend

Mami, Toronto

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Robyn op 10 apr 2024
We are happy to hear you enjoyed your stay with us!

10/10 – Uitstekend

Jessica

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Westin was an amazing stay! Our room was very clean and tidy, with comfortable couches for relaxing. The TV came with various networks and Netflix/Prime streaming options. We also had a balcony with a view of the mountains. The staff were very accommodating and provided us with a later checkout when we asked. Would definitely go back again!
2 nachten verbleven in april 2024
Reactie van Robyn op 10 apr 2024
We are happy to hear you enjoyed your stay with us!

8/10 – Goed

Matt

Reisde met partner
Positief: Netheid, personeel en service
Nice view of the pond and village. Easy walk into the village for dinner.
1 nacht verbleven in april 2024
Reactie van Robyn op 10 apr 2024
We are happy to hear you enjoyed your stay with us!

10/10 – Uitstekend

Veronica

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Such a beautiful place to stay in the heart of Blue Mountain. The staff go above and beyond to ensure an amazing experience.
1 nacht verbleven in april 2024
Reactie van Robyn op 10 apr 2024
We are happy to hear you enjoyed your stay with us!

10/10 – Uitstekend

Kulsimran

1 nacht verbleven in maart 2024

8/10 – Goed

rana

Positief: Netheid, personeel en service
1 nacht verbleven in maart 2024
Reactie van Robyn op 4 apr 2024
Thank you for your feedback. We are happy to hear you enjoyed your stay!

8/10 – Goed

Trang

Positief: Netheid
1 nacht verbleven in maart 2024
Reactie van Robyn op 4 apr 2024
Thank you for your feedback. We are happy to hear you enjoyed your stay!

8/10 – Goed

Mehran

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Robyn op 4 apr 2024
Thank you for your feedback. We are happy to hear you enjoyed your stay!

8/10 – Goed

baoling

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Robyn op 4 apr 2024
Thank you for your feedback. We are happy to hear you enjoyed your stay!

10/10 – Uitstekend

lee

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We liked the easy access to the pools. Was unhappy with sharp broken tiles in hot tub that I caught my foot on. The rooms were clean and access to the village was seamless.
2 nachten verbleven in maart 2024
Reactie van Henrique - Duty Manager, The Westin Trillium House op 1 apr 2024
Thank you for your great feedback. As per our conversation by email, we have advised maintenance about the issue and we are happy that you are okay.

10/10 – Uitstekend

Jennifer

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Robyn op 4 apr 2024
Thank you for your feedback. We are happy to hear you enjoyed your stay!

10/10 – Uitstekend

Kelly

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lovely upgrade room but would recommend housekeeping take extra care with dust on the ceilings and in corners
1 nacht verbleven in maart 2024
Reactie van Henrique - Duty Manager, The Westin Trillium House op 1 apr 2024
Thank you for this amazing feedback, we are delighted to hear how well you enjoyed your stay and look forward to having you back.

8/10 – Goed

Claire

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A great option if you are heading to the slopes for a few days. Very easy access to the village. All the restaurants and shops were a couple of minutes walk away, as were the lifts. Valet parking made the checkin process very easy. The rooms were comfortable and clean, and the staff were really accommodating and eager to please. Overall, a good stay.
1 nacht verbleven in maart 2024
Reactie van Henrique - Duty Manager, The Westin Trillium House op 21 mrt 2024
Thank you for this amazing feedback, we are delighted to hear how well you enjoyed your stay and look forward to having you back.

10/10 – Uitstekend

Tanya

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay! Lovely facilities and restaurant. Highly recommended!
1 nacht verbleven in maart 2024
Reactie van Henrique - Duty Manager, The Westin Trillium House op 21 mrt 2024
Thank you for this amazing feedback, we are delighted to hear how well you enjoyed your stay and look forward to having you back.

8/10 – Goed

Michelle

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a lovely time. Thank you to all the hotel staff for making our stay a very memorable one!
2 nachten verbleven in maart 2024
Reactie van Henrique - Duty Manager, The Westin Trillium House op 21 mrt 2024
Thank you for this amazing feedback, we are delighted to hear how well you enjoyed your stay and look forward to having you back.

8/10 – Goed

Yao

Positief: Netheid
2 nachten verbleven in maart 2024
Reactie van Robyn op 4 apr 2024
Thank you for your feedback. We are happy to hear you enjoyed your stay!

2/10 – Ontzettend slecht

siavash

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very late check in …the room was not available. They offered us credit back.
1 nacht verbleven in maart 2024
Reactie van Robyn op 4 apr 2024
Thank you for the feedback. Although the room was not ready at check-in, I hope you enjoyed your stay with us!

10/10 – Uitstekend

Eufemia

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property inside and outside of the hotel was beautiful. It was easy to walk to the Blue Mountain Village. Everything is at your door step. The room we stayed in was wonderful. The bed was cozy, everything was clean. We had a wonderful time and we will definitely be back!
2 nachten verbleven in maart 2024
Reactie van Henrique - Duty Manager, The Westin Trillium House op 21 mrt 2024
Thank you for this amazing feedback, we are delighted to hear how well you enjoyed your stay and look forward to having you back.

10/10 – Uitstekend

Justine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Robyn op 4 apr 2024
Thank you for your feedback. We are happy to hear you enjoyed your stay!

2/10 – Ontzettend slecht

jessica

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We found more than 20 lady bugs in the bedroom. Yes it is near mountain but not just 2 but 20. If they had been cleaning the room properly they would have found it. We had to switch rooms at 2 in the morning and they told us to move all out stuff my 8 in the morning.
2 nachten verbleven in maart 2024
Reactie van Robyn op 4 apr 2024
Thank you for your feedback. I have shared this with the leadership team. My sincere apologies for the inconvenience.

10/10 – Uitstekend

Becky

Really great stay for a girls weekend with my 6 year old daughter and another mom and her daughter. The hotel staff were exceptional. They upgraded us to a suite and ensured that we were in close proximity to my friend. All staff from the front desk, bell boy and room service were amazing! Very respectful of requests and accommodating. The amenities were amazing!! Loved the various pools and hot tubs. The resort is close to all amenities with the Blue Mountain village. Thank you for the wonderful time; we will be back!
1 nacht verbleven in maart 2024
Reactie van Henrique - Duty Manager, The Westin Trillium House op 21 mrt 2024
Thank you for this amazing feedback, we are delighted to hear how well you enjoyed your stay and look forward to having you back.

10/10 – Uitstekend

Marko

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Henrique op 10 mrt 2024
Thank you for this amazing feedback, we are delighted to hear how well you enjoyed your stay and look forward to having you back.

10/10 – Uitstekend

Arash

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We very much enjoyed our stay! The staff were extremely kind, accommodating and friendly. When my partner was injured while skiing, the hotel waived its parking fee, which they didn’t need to do and we didn’t ask for, and readily provided a wheelchair. The room was very clean and quiet and had a beautiful view of the lake and village. The pool was quite warm, clean, and enjoyable even in the cold weather. The pool showers were also clean and convenient, with soap, shampoo, and conditioner like a regular shower. We would definitely stay here again.
1 nacht verbleven in maart 2024
Reactie van Henrique op 10 mrt 2024
Thank you for this amazing feedback, we are delighted to hear how well you enjoyed your stay and look forward to having you back.

10/10 – Uitstekend

Maisha

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in februari 2024
Reactie van Henrique op 10 mrt 2024
Thank you for this amazing feedback, we are delighted to hear how well you enjoyed your stay and look forward to having you back.

10/10 – Uitstekend

Leanne

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024
Reactie van Robyn op 4 apr 2024
Thank you for your feedback. We are happy to hear you enjoyed your stay!

10/10 – Uitstekend

Jessica

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
surpassed expectations - great place to stay in Blue Mountain Village.
1 nacht verbleven in maart 2024
Reactie van Henrique op 10 mrt 2024
Thank you for this amazing feedback, we are delighted to hear how well you enjoyed your stay and look forward to having you back.

10/10 – Uitstekend

Payam

1 nacht verbleven in februari 2024
Reactie van Robyn op 4 apr 2024
Thank you for your feedback. We are happy to hear you enjoyed your stay!

10/10 – Uitstekend

Jay

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic
1 nacht verbleven in februari 2024
Reactie van Henrique op 10 mrt 2024
Thank you for this amazing feedback, we are delighted to hear how well you enjoyed your stay and look forward to having you back.

10/10 – Uitstekend

SANDEEP

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff is excellent… property needs some facelift
1 nacht verbleven in februari 2024
Reactie van Henrique op 10 mrt 2024
Thank you for this amazing feedback, we are delighted to hear how well you enjoyed your stay and look forward to having you back.

10/10 – Uitstekend

Ashley

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The agent that checked us in was absolutely lovely!! We’ve been here before and truly appreciated the upgrade for our wedding anniversary, super convenient, a place to enjoy the outdoors with some tlc when you have the need! Great kitchenette and balcony!
1 nacht verbleven in februari 2024
Reactie van Henrique op 10 mrt 2024
Thank you for this amazing feedback, we are delighted to hear how well you enjoyed your stay and look forward to having you back.