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Beoordelingen van Hotel Imperial Premium

4 out of 5
Hotel Imperial Premium
Sf. Apostoli Petru si Pavel, Nr. 29A, Timisoara

Beoordelingen

7,0

Goed

Gastenscore: 10 - Uitstekend. 4 van 31 beoordelingen" "
Gastenscore: 8 - Goed. 13 van 31 beoordelingen" "
Gastenscore: 6 - Redelijk. 10 van 31 beoordelingen" "
Gastenscore: 4 - Matig. 2 van 31 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 31 beoordelingen" "

7,2/10

Netheid

6,8/10

Personeel en service

6,0/10

Voorzieningen

6,4/10

Staat van de accommodatie en faciliteiten

6,0/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Frank

Zakenreiziger
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Basic confort, needs some renovation.
1 nacht verbleven in november 2019

6/10 – Redelijk

Swati

Reisde met een groep
Negatief: Comfort kamer
It was alright but not great.
1 nacht verbleven in februari 2023

6/10 – Redelijk

Daniela

2 nachten verbleven in juli 2021

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service
5 nachten verbleven in oktober 2019

6/10 – Redelijk

Geverifieerde reiziger

Reisde met partner
Positief: Netheid
Einfach und zweckdienluch. Sauber und gute Betten. Frühstück gewöhnungsbedürftig Viel Fleischiges und gekochtes
1 nacht verbleven in oktober 2019

8/10 – Goed

Heinrich., Waiblingen,BW.

Positief: Netheid, personeel en service
Das Personal und das Wetter waren okay. Was ich nicht gut fand, der Blick aus dem Fenster, Müllsäcke und Schrottautos, sonst nichts.
5 nachten verbleven in september 2019

8/10 – Goed

Geverifieerde reiziger

2 nachten verbleven in juni 2019

6/10 – Redelijk

Eva

Not impressed
The shower tub was broken literary had a crack. The shower had was a joke and the towels had seen better days and we had no toiletries. Bring your own hair dryer also because the one in the room won't help you much. They have no parking available on the premises we had to park on the street. The hotel is three stories high and no elevator. There is a restaurant which was closed on the day we were there.....
1 nacht verbleven in april 2019

10/10 – Uitstekend

Geverifieerde reiziger

1 nacht verbleven in oktober 2018

8/10 – Goed

Marcus

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Ganz nett und ruhig
Der Service ist ok aber nicht gerade herzerwärmend. Zimmer absolut in Ordnung und mit den landestypischen kleinen Mängeln wie undichte Fenster etc. Parkplatz kostenlos wenn man einen ergattert; dann aber Safe im Innenhof. Ca2-3 km von der Altstadt aber 40er BUS und 24h Supermarkt vor der Haustür. Taxi kostet ca 10-15 Lei aus der Altstadt.
2 nachten verbleven in september 2018

2/10 – Ontzettend slecht

KAMANDA

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Lits déjà employés, des taches de sang sur les draps et coussins et les linges de bain sales tachés et de restes collés. J’ai pris des photos en présence du réceptionniste.
5 nachten verbleven in september 2018

2/10 – Ontzettend slecht

benoit, Gardanne

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
merci pour le sérieux Expedia
Quand nous sommes arrivé à l’hôtel, l'agent d’accueil nous a simplement annoncé que nos chambres n'étaient malgré la réservation pas disponibles. les clients de la veille prolongeaient leur séjour. Nous avons du chercher un hôtel ailleurs pour plus chère avec seulement une bouteille de vin de table en compensation.
2 nachten verbleven in augustus 2018
Reactie van gm op 17 sep 2018
Dear Guest, First of all we want to appologize for situation. Secondly,our great partner EXPEDIA offer the opportunity to choose reservations for guests:prepaid reservations meaning GUARANTEED reservations and hoteliers charge the stay even if not show. Or reservation like yours without prepaid and without announcing late arrival(after 18.00). We have offered you FREE bottle of wine because respect of guests and Expedia.You should have only refuss it !.I assure you that Expedia is very serious..all guests have to read policy of any reservation before reserving:guaranteed with prepayment or not! Warm regards,

8/10 – Goed

Monica Elena

Positief: Personeel en service
Nella norma
1 nacht verbleven in augustus 2018

4/10 – Matig

Dan

Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 star hotelwithout air condition in summer
the air conditioning did not work, & no hot water for shower & this was the new part (4 stars). in the 3 stars part every room had his own unit of air condition & it works. after i involved you you in the matter , they changed the room the day after, i got hot water, but the air condition was same - no change.. i didn't complain again, just past the night & left in the morning, when i returned few days later , i booked another hotel with you, hotel timisoara & it was good.
2 nachten verbleven in juli 2018

8/10 – Goed

CHRISTOPHE

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Serveurs très agreables
4 nachten verbleven in mei 2018

8/10 – Goed

Guy, Pipaix

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Personel acceuillant, pas loin du centre ville.petit dejeuner moyen
4 nachten verbleven in mei 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2017

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2017

8/10 – Goed

Geverifieerde reiziger

Negatief: Personeel en service
2 nachten verbleven in november 2017
Thank you for stay with us!

6/10 – Redelijk

Geverifieerde reiziger

Positief: Staat van de accommodatie en faciliteiten
Negatief: Netheid, personeel en service
A mediocre stay
+ Relatively nice-looking (chandeliers, etc.), clean rooms. Nice breakfast room. It is easy to reach the city centre from there. - Style of the rooms a little to minimalistic for my liking. The staff was quite unmotivated. Most importantly something was wrong with the plumbing in the bathrooms of both me and the friend I was travelling with, leading them to smell rather horribly.
4 nachten verbleven in augustus 2017

4/10 – Matig

daging, Germany

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
near to the mall you can walk to it.
I had a terrible first night in this hotel. I was put in a new building, so i assumed it was nice. Everything was new. I was told that it was only opened the week before, I just put my bag and went to the mall to meet a friend. We arrived around 2300 and and she went to my room to check it.and left. I was supposed to go to Belgrade next day.,So i had a shower, then i turned on the AC. Few minutes later, i felt so dizzy and wanted to go to a hospital as i felt nauseas. I thought it was the new paint from the building, so i went to the receptionist and told him,i am really dizzy and there was a bad fume coming out from the AC. So he went to check it and when I opened the door, the room was full of smoke, a fire smoke and it was definitely coming from the AC and both of us can see it. I was so scared ,i took my backpack and told him to call the fire brigade. Later on the fire alarm went on, he called the manager.I was really shaking. The manager was asked me if i smoke, i said no ,i do not smoke? He also asked me if i left the shower door open because the smoke will cause the alarm. I said all the hotels does that. I told him its an electrical fault, because when we turned off the AC it had a spark. he keeps on asking me if i smoke,, i said i do not smoke. and he said the next door room was smoking. 3am finally i was put on the same floor still shaking and apologize in the mornin.I checked out, did not sleep properly, and they Charged me 1 night after what i have been through
3 nachten verbleven in juli 2017

10/10 – Uitstekend

Joanna

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in juni 2017

6/10 – Redelijk

gennaro, u

Negatief: Personeel en service, comfort kamer
Accettabile
Struttura divisa in due edifici ....un 3 stelle e un 3,5 stelle... entrambi senza ascensore... titolare abbastanza gentile.....un po' meno il personale.... buona pulizia....nn molto distante dal centro.... consiglio solo la parte nuova

8/10 – Goed

Fernando, Fora do circuito turístico, em uma vizinhança residencial tranquila

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Voltaria a me hospedar e recomendo
Tranquila e confortável

6/10 – Redelijk

adriana

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
I won't stay again unfortunately
The bath had a weird smell, no elevator was a big minus .
Reactie van General Manager op 14 jan 2017
Dear Guest, Thank yoy for choosing us and for taking time to write a review.We appologize for unconfort regarding smell in bathroom and after your suggestion we have checked all bathrooms and we have fixed it.Regarding elevator will be in function starting from 1st of June 2017 in new 4 star wing. Hope to see you in future to see our improved work in order to increase maximum satisfaction for our guest. Warm regards,

8/10 – Goed

Francesco

Positief: Comfort kamer
Hotel economico e familiare
Proprietario e receptionist molto gentili e dispinibili. La zona dov'è ubicato l'hotel è periferica e un po' sporca, ma con i bus si raggiunge facilmente e in poco tempo il centro. La colazione è in linea di massima buona, anche se c'erano le uova e non il bacon, e scarseggiavano i dolci. Le stanze sono pulite e calde.
Reactie van General Manager op 14 jan 2017
Eggregia Ospite, Grazie per avver scelto il nostro albergo e for scrivere una ricesione .Aprezziamo che il nostro staff ha fatto tutto per maximizare il soggiorno in Timisoara.Tenerremo conto in futuro per mettere uova specchia e bacon. Speriamo di rivedervi in futuro! Cordiali saluti!

10/10 – Uitstekend

Martin, London

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
good
Good value for money amazing staff speaking well in English they were all very helpful.
Reactie van GM op 14 jan 2017
Dear Guest, Thank you for choosing our hotel and also for taking time to write a review because every suggestion is helping us to improve the uality of our services in order to create "the nostalgy of returning for every guest".We are very glad that our staff fulfilled your expectations. Hope to see you in future ! Warm regards,

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Reactie van General Manager op 14 jan 2017
THANK YOU FOR CHOOSING US!

8/10 – Goed

Dennis, Rheine

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfekt für ein Citytrip mit nem Kollegen
Wir waren zu zweit für drei Nächte in Timisoar und das Hotel hat sich perfekt dafür geeignet. Busanbindung (sehr günstig) zum Centrum, Privat-Room direkt unterm Hotel und einen Markt schräg gegenüber. Unser Zimmer hatte zwei Räume und 2 Flachbildschirmfernseher. Seeehr nette Leute dort, nur das Frühstück ist ausbaufähig. Für DEN Preis will ich aber nicht meckern ;)
Reactie van General Manager op 14 jan 2017
Lieber Gast, Vielen Dank für Ihren Besuch auf unserer Reise in Timisoara. Wir sind sehr froh, dass unser Hotel Ihre Erwartungen erfüllt hat. Wir hoffen jedoch, dass sie bei Ihrer Reiseplanung weiterhilft. Hoffnung, Sie in furture zu sehen! Herzliche Grüße,

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Average
Most stuff was good but their was a few small things that would have given a higher rating. A more friendly welcome. In the bin their was a tampon!! Shouldn't these things be checked :/. We didn't receive any bathrooms , only one towel and slippers for 2 people. Just simple things need checking.
Reactie van General Manager op 14 jan 2017
Dear Guest, Thank you for letting us know about the detailes missing in your room and we will focus more in order to avoid this disconfort.We appologize for this and we hope you will offer us a future visit in order to see that we have fixed missing detailes. Warm regards,

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
das frühstück war nicht soo der bruner, alles ande
kurzer business tripp mit zeit die altstadt ztu beuschen, "grausam viel" Sanierungsbedarf, kann aber ausgesprochen schnön werden. Der Stolz lugt aus allen alten Fenstern...
Reactie van GM op 14 jan 2017
Lieber Gast, Danke fur die Wahlung unseres hotels. Wir hoffen jedoch, dass sie bei Ihrer Reiseplanung weiterhilft. Original auf Englisch Language Weaver Bewerten Sie diese Übersetzung: Vielen Dank für Ihre Bewertung Mangelhaft Gut Herzliche Grüße,