Voorkant van accommodatie

Beoordelingen van Royal Victoria - Ex British Embassy

4 out of 5
Royal Victoria - Ex British Embassy
5 Place de la Victoire, Port de France, Tunis

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 177 van 353 beoordelingen" "
Gastenscore: 8 - Goed. 119 van 353 beoordelingen" "
Gastenscore: 6 - Redelijk. 36 van 353 beoordelingen" "
Gastenscore: 4 - Matig. 12 van 353 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 9 van 353 beoordelingen" "

8,6/10

Netheid

9,0/10

Personeel en service

8,4/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Niek

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff. Clean, though a bit dated.
5 nachten verbleven in maart 2024
Reactie van The Royal Victoria Hotel. op 1 apr 2024
We warmly thank you for your kind comment, Your satisfaction is our greatest reward. We are delighted that you enjoyed your experience with us and hope to welcome you again very soon. thanks again.

10/10 – Uitstekend

Recent visitor, Amsterdam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent
Fascinating architecture, ideal location,wonderful staff except for the porters.You have to ask them to help with the trolleys.Restaurant is less than humble. You wouldn't find more than three choices available on the menu. Breakfast doesn't fit with a 4 star hotel

6/10 – Redelijk

Jon

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
For the price we had expectrd a lot more. Small Hotel. No lounge.
1 nacht verbleven in mei 2024
Reactie van The Royal Victoria Hotel. op 17 mei 2024
Dear Jon,Thank you for sharing your feedback with us. We are sorry to hear that your experience did not meet your expectations.As a boutique hotel, we strive to offer a cozy and intimate atmosphere, but we understand that our size and amenities might not suit everyone's needs. Your comments about the lack of a lounge and other facilities are noted, and we will consider them as we work to improve our services.We appreciate your input and hope to have the opportunity to welcome you back in the future with an improved experience.Best regards,

10/10 – Uitstekend

Marilyn

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I highly recommend The Hotel Royal Victoria - Ex British Embassy, Tunis, Tunisia, for any foreign traveler, not because it is centrally located (next to the Medina) and tour companies frequent this area, not because it is an historically important landmark, not because there are local restaurants within walking, not because all the internal woodworking - doors, ceilings, furniture was updated and all are hand painted by local Tunisian craftsman, not because of the fabulous breakfast buffet, but because of the STAFF! Day and Night managers; Omar, Omaima, Ladfe, Security; Mohammed and the two Ladies who create the breakfast Buffet, all are sincerely interested in providing all services that will assist you during your stay and in your travels. I could not have accomplished my goals without their help, THANK YOU to all the HRV STAFF.
7 nachten verbleven in april 2024
Reactie van The Royal Victoria Hotel. op 17 mei 2024
Dear Marilyn,Thank you so much for your heartfelt review and for highly recommending The Hotel Royal Victoria - Ex British Embassy, Tunis, Tunisia. We are delighted to hear that our central location, historical significance, beautifully hand-painted interiors, and fabulous breakfast buffet contributed to your positive experience.Most importantly, we are thrilled that our staff made such a lasting impression on you. Your kind words about Omar, Omaima, Ladfe, Mohammed, and our breakfast team mean the world to us. Our team takes great pride in providing excellent service, and it is wonderful to know that they were able to assist you and enhance your stay.We sincerely appreciate your recognition and look forward to welcoming you back to our hotel in the future.Best regards,

10/10 – Uitstekend

Gerald, The Villages

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful location, excellent breakfast, helpful staff and the whole hotel is beautifully decorated. Lovely choice of hotel in Tunis!
2 nachten verbleven in mei 2024
Reactie van The Royal Victoria Hotel op 23 mei 2024
Dear Mr Gerald ,Thank you very much for reviewing our beautiful establishment. We are truly delighted to hear that you have had an overall great experience with us. We hope to see you soon again. Best regards.

10/10 – Uitstekend

Donald

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful hotel. Great service. Next to Medina
3 nachten verbleven in april 2024
Reactie van The Royal Victoria Hotel. op 16 mei 2024
Dear Mr Donald,Thank you for your review, We're delighted to hear that you enjoyed our hotel's central location and the vibrant atmosphere of the surrounding area.

10/10 – Uitstekend

Moqeem

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property is located well, next to the Medina as well as the Bourghiba Ave. Lots of dining options around. The square and gate infront of hotel makes it a good and festive envirnment in the eveneings. Mohammed, Omar and Umaymah was very helpful. Breakfast was decent.
2 nachten verbleven in mei 2024
Reactie van The Royal Victoria Hotel. op 14 mei 2024
Dear Mr Moqeem,Thank you for your review, We're delighted to hear that you enjoyed our hotel's central location and the vibrant atmosphere of the surrounding area. It's wonderful to know that Mohammed, Omar, and Umaymah provided you with helpful service during your stay. We appreciate your feedback on the breakfast and will take it into consideration to further enhance our offerings. We hope to welcome you back again soon for another enjoyable stay.Best regards,

10/10 – Uitstekend

Roger

3 nachten verbleven in april 2024
Reactie van The Royal Victoria Hotel op 22 mei 2024
Dear Mr Roger,Thank you very much for reviewing our beautiful establishment. We are truly delighted to hear that you have had an overall great experience with us. We hope to see you soon again. Best regards.

10/10 – Uitstekend

Fraser

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel looks beautiful and is very central. However the wifi was unreliable and occasionally inaccessible for some of our group.
2 nachten verbleven in april 2024
Reactie van royal victoria op 1 mei 2024
Thank you for your feedback and for choosing to stay with us. We're glad to hear that you found our hotel beautiful and appreciated its central location. We apologize for any inconvenience you experienced with the wifi during your stay. Please know that we take your comments seriously and will work to improve the reliability and accessibility of our wifi service for all guests in the future. We hope to have the opportunity to welcome you back again in the future.

10/10 – Uitstekend

Margaret

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location was perfect to the old town. The hotel was historically beautiful. The only negative was the shower leaked. The staff was great! Highly recommend this hotel.
2 nachten verbleven in april 2024
Reactie van The Royal Victoria Hotel. op 21 apr 2024
Dear Margaret ,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed the perfect location of our hotel in the old town as well as its historical charm. Your compliments to our staff truly warm our hearts!We are sorry to hear that you experienced an issue with the shower. Your feedback is invaluable to us, and we will take immediate steps to address this issue to ensure a comfortable stay for our future guests.We hope to have the pleasure of welcoming you back very soon on your next visit to the area. If you need anything during your next stay, please don't hesitate to contact us directly.Warm regards,

10/10 – Uitstekend

James Paul

Positief: Staat van de accommodatie en faciliteiten
Location is excellent. Breakfast selection is very varied; something for everybody.
2 nachten verbleven in april 2024
Reactie van The Royal Victoria Hotel. op 18 apr 2024
Hello James Paul,Thank you for the review. We're glad you enjoyed our excellent location and diverse breakfast selection. Please feel free to reach out if you have any further questions or if there's anything else we can assist you with.Best regards,

10/10 – Uitstekend

Manon S

Reisde met familie
Positief: Netheid
L’emplacement directement dans la médina
1 nacht verbleven in maart 2024
Reactie van The Royal Victoria Hotel. op 30 mrt 2024
Thank you so much for your kind words, We're thrilled to hear that you enjoyed your stay with us. We hope to have the pleasure of welcoming you back again soon. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.

10/10 – Uitstekend

Hamadi

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel, with authentic traditional Tunisian decor, and amazing staff
5 nachten verbleven in maart 2024
Reactie van The Royal Victoria Hotel. op 27 mrt 2024
We warmly thank you for your kind comment, Your satisfaction is our greatest reward. We are delighted that you enjoyed your experience with us and hope to welcome you again very soon. thanks again.

10/10 – Uitstekend

carol, TULSA

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice decoration
3 nachten verbleven in februari 2024
Reactie van The Royal Victoria Hotel. op 7 mrt 2024
Thank you, Carol, for your kind words. We're delighted to hear that you appreciated our hotel's decor. We strive to create a welcoming and aesthetically pleasing environment for our guests to enjoy. We hope to have the pleasure of hosting you again in the future!Best regards,

2/10 – Ontzettend slecht

Julianna

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This restaurant boasts a restaurant and room service. They have neither. The do open a side area for a breakfast bar in the morning. However when I arrived in the evening after landing I was hungry and they had zero food options. They kept saying they could help me with that and didn’t. I was supposed to have a king bed. I had two twins each separately bedded pushed together. When I went down to point this out the put me off until the morning. I went outside to find a place to eat. The area of the Medina was dark and desolate with men hanging about outside doors. I had been warned multiple times not to wander in this area alone as a single female, yet this hotel representative told me to walk even farther and I would find some food. This was completely unsafe so I slept hungry. Their advertsement of their facility is an absolute lie and Expedia should investigate it. It is unsafe also because the staircase is dark, very dark so evacuating in case of a fire would be dangerous. It is a horrible, run down, unsafe property, with no restaurant, room service, they never serve alcohol despite claiming they do, and while it is near the Medina, you won’t want to be there at night.
4 nachten verbleven in februari 2024
Reactie van The Royal Victoria Hotel. op 29 feb 2024
Nous sommes désolés d'apprendre votre expérience. Votre sécurité et votre confort sont notre priorité. Nous prendrons en compte vos commentaires pour nous améliorer. Merci de nous en avoir informés

10/10 – Uitstekend

Keiko

Reisde met een groep
Positief: Netheid, personeel en service
広場に位置するため、タクシーが停まりにくいことを除けば、とても立地もよく、スークへの入り口も目の前でショッピングも楽しめます。 由緒ある建物なので設備が新しいホテルを望む方には特にお勧めしませんが、スタッフも感じよく、快適に過ごしました。
2 nachten verbleven in januari 2024
Reactie van The Royal Victoria Hotel. op 28 feb 2024
ご投稿ありがとうございます。当ホテルの広場への立地がお客様にご満足いただけたこと、またスークへのアクセスが便利であったことを嬉しく思います。また、当ホテルの由緒ある建物がユニークな雰囲気をお楽しみいただけたようで、スタッフのサービスにもご満足いただけたようで安心いたしました。ただし、タクシーの停車が困難な点に関してはお詫び申し上げます。今後もより良いサービスを提供できるよう努めてまいりますので、またのご利用を心よりお待ちしております。敬具

10/10 – Uitstekend

Anthony

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful building
Lovely hotel in a beautiful old building. The location between the medina and the modern shopping strip is excellent, and the staff are friendly and helpful.
5 nachten verbleven in januari 2024
Reactie van The Royal Victoria Hotel. op 20 feb 2024
Cher(e) client(e),Nous vous remercions sincèrement d'avoir pris le temps de partager votre expérience avec nous. Nous sommes ravis de savoir que vous avez apprécié notre hôtel, notamment son magnifique bâtiment historique. L'emplacement privilégié entre la médina et la zone commerçante moderne est en effet un atout majeur de notre établissement, offrant à nos clients le meilleur des deux mondes.Nous sommes également heureux que vous ayez trouvé notre personnel aimable et serviable. Chez Royal Victoria, nous nous efforçons toujours d'offrir un service attentionné et de répondre aux besoins de nos précieux clients.Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochain séjour à Tunis. N'hésitez pas à nous contacter si vous avez besoin de quoi que ce soit lors de votre prochaine visite.Cordialement,

8/10 – Goed

TSUYOSHI, Yokohama

2 nachten verbleven in februari 2024
Reactie van The Royal Victoria Hotel. op 27 mrt 2024
We warmly thank you for your kind comment, Your satisfaction is our greatest reward. We are delighted that you enjoyed your experience with us and hope to welcome you again very soon. thanks again.

8/10 – Goed

Parichard

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel with history.
Good hotel with history. Great location and close to everything, very convenience.
3 nachten verbleven in januari 2024
Reactie van The Royal Victoria Hotel. op 20 feb 2024
Dear Parichard,Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay at our hotel and appreciated its rich history. Indeed, being housed in a historical building adds a unique charm to the experience of staying with us.We're pleased to know that you found our location convenient, with easy access to everything you needed. Providing our guests with a convenient and enjoyable stay is always our top priority.We look forward to welcoming you back for another memorable experience at Royal Victoria Hotel. Should you require any assistance or have any special requests for your next visit, please don't hesitate to let us know.Best regards,

6/10 – Redelijk

juyoung

Reisde met een groep
Positief: Netheid, comfort kamer
3 nachten verbleven in januari 2024
Reactie van The Royal Victoria Hotel. op 28 jan 2024
Chère Juyoung,Nous vous remercions d'avoir partagé votre évaluation. Nous sommes désolés que votre expérience n'ait pas pleinement répondu à vos attentes. Nous aimerions en savoir plus sur les aspects que nous pourrions améliorer. Votre satisfaction est notre priorité, et nous travaillerons à fournir une expérience encore meilleure lors de votre prochaine visite.N'hésitez pas à nous faire part de vos commentaires détaillés afin que nous puissions mieux comprendre vos besoins.Cordialement,

10/10 – Uitstekend

JAVIER

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Todo el staff del Hotel es muy amable y eficiente, ademas de ser de gran ayuda para orientarnos sobre paseos dentro y fuera de la ciudad. El desayuno también es muy bueno. ¡Gracias!
5 nachten verbleven in december 2023
Reactie van The Royal Victoria Hotel. op 9 jan 2024
Estimado/a [JAVIER],Agradecemos sinceramente sus amables palabras y nos complace saber que disfrutó de su estancia en el Royal Victoria. Nos enorgullece saber que nuestro personal pudo contribuir a hacer su experiencia aún más placentera y que pudo aprovechar nuestras recomendaciones sobre los paseos en la ciudad.Nos esforzamos por ofrecer un servicio amable y eficiente, y es gratificante recibir comentarios tan positivos. También nos alegra saber que disfrutó de nuestro desayuno, que preparamos con atención y variedad para satisfacer los gustos de nuestros huéspedes.Esperamos tener el honor de darle la bienvenida nuevamente en el futuro. Si hay algo más en lo que podemos ayudarle, no dude en hacérnoslo sSaludos cordiales,

10/10 – Uitstekend

YUKOH

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in december 2023
Reactie van The Royal Victoria op 13 jan 2024
Dear YUKOH,Thank you very much for taking the time to share your thoughts about your recent stay at the Royal Victoria Hotel in Tunis. We truly appreciate your feedback, as it provides valuable insights into our guests' experiences.We hope to have the pleasure of welcoming you back on your future visits to Tunis. If you have any specific preferences or requirements for your next stay, please feel free to share them with us.Warm regards.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location
This historic hotel, boasting a few centuries of respectable heritage, enjoys a prime location adjacent to the French gate, the heart of Tunis. While the room's small size slightly compromised comfort, its proximity to high traffic areas posed a challenge for my asthma (perhaps I should have kept the windows closed). A notable highlight was the courteous staff, who kindly provided us with umbrellas when raining.
1 nacht verbleven in december 2023
Reactie van The Royal Victoria op 13 jan 2024
Dear guest,Thank you for taking the time to share your experience following your stay at the Royal Victoria Hotel. We sincerely appreciate your thoughtful feedback and are pleased to learn that our rich historical heritage and prime location left an impression on you.It is heartening to hear that our team's hospitality, including the provision of umbrellas during inclement weather, contributed positively to your overall experience. Ensuring our guests feel cared for and attended to is of utmost importance to us.We take your observations regarding the room size and potential challenges for asthma sufferers seriously. Your feedback helps us identify areas for improvement, and we will certainly consider your input as we strive to enhance the comfort of our accommodations.We regret any inconvenience you may have experienced due to the room size and its proximity to high-traffic areas. Should you choose to stay with us again, please feel free to communicate any specific preferences or concerns in advance, and we will do our best to accommodate your needs.Once again, thank you for choosing the Royal Victoria Hotel. We look forward to the possibility of welcoming you back and providing an even more comfortable and enjoyable stay.Best regards.

8/10 – Goed

Giuseppe

Zakenreiziger
Positief: Personeel en service
Negatief: Comfort kamer
3 nachten verbleven in december 2023
Reactie van The Royal Victoria op 13 jan 2024
Dear Giuseppe,Thank you for choosing the Royal Victoria Hotel. We appreciate your positive rating and trust that your stay was enjoyable. If there are specific areas where we can further enhance your experience, we'd love to hear your feedback. We hope to welcome you back soon.Best regards.

8/10 – Goed

Shehzad

3 nachten verbleven in december 2023
Reactie van The Royal Victoria op 13 jan 2024
Dear Shehzad,Thank you for choosing the Royal Victoria Hotel for your stay in Tunis. We appreciate your positive rating and hope you had a pleasant experience. Should you have any specific feedback or suggestions, feel free to share them with us. We look forward to the opportunity of hosting you again.Best regards.

8/10 – Goed

Mohammed

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van The Royal Victoria Hotel. op 9 dec 2023
Dear Mr. Mohammed,We would like to sincerely thank you for taking the time to share your review of our Royal Victoria hotel. We are delighted to see that your overall experience was positive and that you gave us a rating of 8/10.Your feedback is valuable to us because it helps us understand what our customers value and how we can continue to improve our services. If you have any specific suggestions on how we could make your next stay even more enjoyable, please share them with us.We look forward to welcoming you back to the Royal Victoria Hotel and providing you with an even better experience.

8/10 – Goed

Janick

Positief: Personeel en service
On voyait la poussiere sur les échangeurs d'aire et il n'y avait pas d'espaces pour prendre le temps de sortir nos choses de l'auto a l'arriver et le depart. Le personnel était attentioné.
1 nacht verbleven in december 2023
Reactie van The Royal Victoria op 5 dec 2023
Cher Janick,Nous vous remercions d'avoir pris le temps de partager vos impressions après votre séjour au Royal Victoria à Tunis. Vos commentaires sont précieux, et nous sommes ravis d'apprendre que notre personnel a été attentionné.Nous présentons nos excuses sincères pour la présence de poussière sur les échangeurs d'air. Votre observation est importante, et nous allons prendre des mesures immédiates pour améliorer la propreté de nos installations.Concernant la question de l'espace limité pour décharger/charger vos affaires à l'arrivée et au départ, nous vous prions de bien vouloir accepter nos excuses pour tout inconvénient que cela aurait pu causer. Nous allons réexaminer nos procédures afin de garantir une expérience plus fluide pour nos clients lors de ces moments clés.Vos commentaires sont essentiels dans notre démarche d'amélioration continue, et nous espérons que malgré ces problèmes, vous avez pu apprécier votre séjour dans l'ensemble. Nous tenons compte de vos remarques avec sérieux et espérons avoir le plaisir de vous accueillir à nouveau pour une expérience améliorée à l'avenir.Merci d'avoir choisi le Royal Victoria.Cordialement.

10/10 – Uitstekend

Monia

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Escapade bien agréable
Je tenais à remercier le personnel de l’hôtel pour l’accueil, le service, la propreté et le sens de son hospitalité. Nous avons passé un excellent séjour dans votre établissement. L’avantage proximité de la médina, taxi au bout de la rue et service top ! Je reviendrai avec plaisir lors de mon prochain séjour.
3 nachten verbleven in november 2023
Reactie van The Royal Victoria op 5 dec 2023
Chère Monia,Nous vous exprimons notre sincère gratitude pour avoir pris le temps de partager vos impressions après votre récent séjour au Royal Victoria à Tunis.C'est un immense plaisir de lire que votre escapade parmi nous a été bien agréable, et nous sommes ravis de savoir que vous avez apprécié notre accueil, notre service, la propreté de notre établissement, ainsi que notre sens de l'hospitalité. Savoir que vous avez passé un excellent séjour est la plus belle récompense pour notre équipe dévouée.La proximité de la médina et la facilité d'accès aux taxis sont effectivement des atouts que nous nous efforçons de mettre en avant pour offrir à nos hôtes une expérience mémorable.Nous sommes impatients de vous accueillir à nouveau lors de votre prochain séjour au Royal Victoria. Merci encore pour votre confiance et vos chaleureux commentaires.Bien à vous.

10/10 – Uitstekend

Anthony

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice property. Well appointed, exquisitely decorated, and a historic location in its own right. Staff was exceptional.
3 nachten verbleven in november 2023
Reactie van The Royal Victoria op 30 nov 2023
Dear Anthony,Thank you very much for taking the time to share your experience at the Royal Victoria. We are delighted to hear that you found our property nice, well-appointed, and exquisitely decorated. Being in a historic location, formerly occupied by the British Embassy, adds a unique touch to our hotel.Your kind words about our staff being exceptional are truly appreciated. We strive to provide excellent service, and it's rewarding to know that our efforts contributed to your positive stay.We sincerely appreciate your feedback, and we look forward to the opportunity of welcoming you back to the Royal Victoria in the future.Best regards,The Royal Victoria Team.

10/10 – Uitstekend

Carlos

1 nacht verbleven in november 2023
Reactie van The Royal Victoria op 23 nov 2023
Dear Carlos,Greetings from the Royal Victoria Hotel!We are genuinely delighted to receive your fantastic 10/10 review on Hotels.com. Thank you for taking the time to share your positive experience with us.It brings us immense joy to learn that you enjoyed your stay at our historical hotel. We strive to provide a unique and memorable experience for all our guests, and your feedback is truly rewarding.Your feedback have been shared with our dedicated team, who take great pride in ensuring our guests have a wonderful experience.Should your travels bring you back to Tunis, it would be our pleasure to welcome you again and continue exceeding your expectations.Thank you once more for choosing the Royal Victoria Hotel. We appreciate your support and look forward to the opportunity of serving you again in the future.Warm regards.

10/10 – Uitstekend

Dorrit

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wir waren zu zweit in diesem Hotel für eine Woche. Das Hotel hat eine einmalig schöne orientalische Einrichtung. Die Zimmer wurden täglich gründlich gereinigt. Das Personal war immer sehr aufmerksam, freundlich und hilfsbereit. Das Frühstück, das aus internationalen Speisen und leckeren tunesischen bestand, war immer reichhaltig. Mittag- und Abendessen konnten wir in den zahlreichen Cafes und Restaurants in der Nähe einnehmen. Das einzige, was wir vermißt haben, war ein Fliegengitter am Fenster, damit keine Mücken reinkommen. Die Lage des Hotels ist sehr praktisch direkt neben der Altstadt, sehr gut für Leute die shoppen wollen. Wir können das Hotel Royal Victoria allen nur empfehlen.
6 nachten verbleven in november 2023
Reactie van The Royal Victoria op 17 nov 2023
Liebe Dorrit,vielen herzlichen Dank für Ihre wunderbare Bewertung nach Ihrem einwöchigen Aufenthalt im Royal Victoria in Tunis. Es freut uns sehr zu hören, dass Sie eine angenehme Zeit bei uns verbracht haben.Wir schätzen Ihre lobenden Worte zur einzigartigen orientalischen Einrichtung des Hotels, die tägliche gründliche Reinigung der Zimmer und vor allem das aufmerksame, freundliche und hilfsbereite Personal. Es ist uns eine Freude zu erfahren, dass das Frühstück, das internationale Speisen sowie leckere tunesische Gerichte umfasst, Ihren Geschmack getroffen hat.Wir nehmen auch Ihre Anmerkung bezüglich des fehlenden Fliegengitters am Fenster zur Kenntnis und werden prüfen, wie wir den Komfort für unsere Gäste in dieser Hinsicht verbessern können.Die günstige Lage des Hotels direkt neben der Altstadt, besonders für Shopping-Liebhaber, scheint Ihren Erwartungen entsprochen zu haben. Wir sind erfreut, dass Sie die zahlreichen Cafés und Restaurants in der Nähe genossen haben.Es war uns eine Freude, Sie als Gäste im Royal Victoria zu haben, und wir hoffen aufrichtig, Sie bald wieder bei uns begrüßen zu dürfen. Wenn Sie zukünftig spezielle Anforderungen oder Wünsche haben, lassen Sie es uns bitte wissen.Herzliche Grüße,Das Team des Royal Victoria Hotels.

10/10 – Uitstekend

skania

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in november 2023
Reactie van The Royal Victoria op 14 nov 2023
Dear skania,Thank you very much for taking the time to share your positive feedback and for giving us a perfect 10/10 rating on Hotels.com. We are delighted to hear that you had an enjoyable experience during your stay at the Royal Victoria.It is our constant aim to provide our guests with a unique and memorable experience, and we are thrilled to know that we were able to meet your expectations. Your kind words about our historical ambiance, services, and facilities are truly appreciated.We value your support and hope to have the pleasure of welcoming you back to our historic establishment on your future visits to Tunis. If there is anything specific you would like to share or if you have any special requests for your next stay, please feel free to let us know.Once again, thank you for choosing the Royal Victoria, and we look forward to hosting you again in the near future.Best regards.

8/10 – Goed

Maya

2 nachten verbleven in november 2023
Reactie van The Royal Victoria op 5 dec 2023
Chère Maya,Nous vous remercions sincèrement d'avoir pris le temps de partager vos impressions suite à votre récent séjour au Royal Victoria à Tunis.Nous sommes ravis de constater que vous avez attribué une note de 4/5 à votre expérience. Nous sommes déterminés à offrir à nos hôtes une expérience mémorable et confortable, et votre note est une source de motivation pour notre équipe.Si vous avez des suggestions spécifiques ou des domaines où vous estimez que nous pourrions améliorer votre expérience, n'hésitez pas à nous les faire savoir. Vos observations sont précieuses alors que nous nous efforçons constamment de dépasser les attentes de nos hôtes.Merci d'avoir choisi le Royal Victoria. Nous espérons avoir le plaisir de vous accueillir à nouveau lors de vos prochaines visites à Tunis.Bien cordialement.

10/10 – Uitstekend

Kenan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Merci. C’était excellent !
2 nachten verbleven in november 2023
Reactie van The Royal Victoria op 12 nov 2023
Cher Kenan,Nous vous exprimons notre sincère gratitude pour vos aimables mots suite à votre séjour à l'Hôtel Royal Victoria à Tunis. C'est un immense plaisir de savoir que votre expérience parmi nous a été excellente.Votre satisfaction est notre plus grande récompense, et nous sommes ravis d'avoir pu contribuer à rendre votre séjour mémorable. L'équipe de l'Hôtel Royal Victoria s'efforce constamment de fournir des services de la plus haute qualité, et c'est très encourageant de recevoir vos éloges.Nous sommes impatients de vous accueillir à nouveau lors de votre prochaine visite à Tunis. Si vous avez des préférences particulières pour votre prochain séjour, n'hésitez pas à nous les faire savoir. Nous sommes là pour rendre votre expérience encore plus exceptionnelle.Encore une fois, merci beaucoup, et nous espérons vous revoir bientôt à l'Hôtel Royal Victoria.Bien à vous.

10/10 – Uitstekend

Noriko

Positief: Personeel en service
5 nachten verbleven in oktober 2023
Reactie van The Royal Victoria op 31 okt 2023
Dear Noriko,Thank you for taking the time to rate your stay at our hotel. We appreciate your positive feedback and are delighted that you had a pleasant experience. Your high rating is a great motivation for us. If you have any specific comments or suggestions to enhance your future visits, please feel free to share them with us.We hope to welcome you back soon for another enjoyable stay.Warm regards.

10/10 – Uitstekend

Reiko

2 nachten verbleven in oktober 2023
Reactie van The Royal Victoria Hotel. op 28 okt 2023
Dear Mrs Reiko,Thank you so much for taking the time to leave a perfect 10/10 rating for your recent stay at the Royal Victoria Hotel in Tunis. We truly appreciate your support and feedback.Your satisfaction means the world to us, and we're thrilled to see that you had such an outstanding experience during your time with us.If you have any specific comments or suggestions to share about your stay, please feel free to let us know. Once again, thank you for choosing the Royal Victoria Hotel, and we hope to have the pleasure of welcoming you back for another exceptional stay in the future.Warm regards.

10/10 – Uitstekend

Mathieu

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent hôtel et bien situé
1 nacht verbleven in oktober 2023
Reactie van The Royal Victoria op 23 okt 2023
Cher Mathieu,Nous vous remercions d'avoir choisi notre hôtel Royal Victoria pour votre séjour et d'avoir pris le temps de laisser un commentaire. Nous sommes ravis de savoir que vous avez apprécié votre séjour parmi nous et que vous avez trouvé notre emplacement idéal.Nous nous efforçons constamment d'offrir le meilleur service possible à nos clients, et vos commentaires positifs sont une grande source de motivation pour toute notre équipe.Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochain voyage à Tunis. Si vous avez des besoins particuliers ou des demandes spéciales pour votre prochain séjour, n'hésitez pas à nous contacter à l'avance, et nous ferons de notre mieux pour les satisfaire.Merci encore pour votre commentaire, et à bientôt à l'hôtel Royal Victoria.Cordialement.

10/10 – Uitstekend

Katherine

1 nacht verbleven in oktober 2023
Reactie van The Royal Victoria op 20 okt 2023
Dear Katherine,Thank you for taking the time to leave a perfect 10/10 review of your recent stay at the Royal Victoria. We truly appreciate your positive rating and are delighted to hear that you had an excellent experience at our hotel.If you ever wish to share specific feedback or if there's anything we can do to make your next stay even more enjoyable, please don't hesitate to reach out. We look forward to welcoming you back and ensuring your future visits are just as remarkable.Warm regards.

8/10 – Goed

Emilio

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Muy buen edificio
2 nachten verbleven in oktober 2023
Reactie van The Royal Victoria op 17 okt 2023
Estimado Emilio,¡Gracias por tomar el tiempo para compartir tus comentarios sobre tu reciente estancia en el Royal Victoria! Nos alegra saber que apreciaste la arquitectura y el edificio histórico que alberga nuestro hotel.Nuestro equipo se esfuerza por ofrecer una experiencia única a nuestros huéspedes, aprovechando al máximo la belleza y la historia de este edificio, que anteriormente fue la Embajada Británica. Estamos encantados de que hayas notado y disfrutado de ello.Esperamos recibirte de nuevo en el futuro y ofrecerte una experiencia aún más memorable en nuestro hermoso edificio. Si tienes alguna otra sugerencia o comentario que quisieras compartir, no dudes en hacérnoslo saber.¡Gracias por elegir el Royal Victoria!Atentamente.

10/10 – Uitstekend

Henri

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Sejour tres agreable
Sejour agreable dans cet hotel tres bien situe porte de France a l'entree de la medina. Tres belles decorations arabo-musulmane. Personnel tres professionnel et a l'ecoute des clients.
3 nachten verbleven in oktober 2023
Reactie van The Royal Victoria op 12 okt 2023
Cher Henri,Nous vous remercions d'avoir pris le temps de partager votre expérience de séjour au Royal Victoria Hotel. Nous sommes ravis d'apprendre que vous avez passé un agréable séjour parmi nous.C'est un plaisir de savoir que vous avez apprécié notre emplacement privilégié, situé à la porte de France, à l'entrée de la médina de Tunis. Notre hôtel, avec sa décoration arabo-musulmane, est en effet imprégné d'une atmosphère unique qui témoigne du charme et de l'histoire de la région.Nous sommes particulièrement fiers de votre mention sur notre personnel. Notre équipe s'efforce toujours d'offrir un service professionnel et attentif, et c'est gratifiant de savoir que cela a contribué à rendre votre séjour mémorable.Nous espérons avoir le plaisir de vous accueillir à nouveau au Royal Victoria pour une autre expérience exceptionnelle à Tunis. Si vous avez d'autres commentaires ou des suggestions à partager, n'hésitez pas à nous les faire savoir.Cordialement.

10/10 – Uitstekend

chedi, Emilia-Romagna

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I really don’t understand what’s extra with the VIP entry
2 nachten verbleven in september 2023
Reactie van The Royal Victoria op 29 sep 2023
Dear Mr. Chedi,Thank you very much for taking the time to share your positive feedback with us. We are delighted to hear that you had a wonderful stay at the Royal Victoria Hotel in Tunis.It's fantastic to know that you enjoyed your experience with us and found our hotel to your satisfaction.Your feedback is a great encouragement to our team to continue delivering excellent hospitality to all our guests.Regarding the VIP entry, we do offer discounts on food and drinks, as well as room upgrades when available.We hope to have the pleasure of welcoming you back to our hotel in the future. If you have any special requests or preferences for your next visit, please don't hesitate to let us know, and we will do our best to make your stay even more memorable.Once again, thank you for choosing the Royal Victoria Hotel. We look forward to hosting you again soon.Warm regards.

10/10 – Uitstekend

Federica

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in september 2023
Reactie van The Royal Victoria op 27 sep 2023
Dear Federica,Thank you so much for taking the time to leave a perfect 10/10 rating for your recent stay at the Royal Victoria Hotel in Tunis. We truly appreciate your support and feedback.Your satisfaction means the world to us, and we're thrilled to see that you had such an outstanding experience during your time with us. Our team works hard to provide top-notch service, and it's rewarding to know that our efforts have made your stay memorable.If you have any specific comments or suggestions to share about your stay, please feel free to let us know. We're always looking for ways to enhance our guests' experiences even further.Once again, thank you for choosing the Royal Victoria Hotel, and we hope to have the pleasure of welcoming you back for another exceptional stay in the future.Warm regards.

8/10 – Goed

Paivi

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The decor is a bit dated in the European standards, but all in all I had a wonderful, chilled and enjoyable stay
1 nacht verbleven in september 2023
Reactie van The Royal Victoria op 23 sep 2023
Dear Paivi,Thank you for taking the time to share your feedback with us. We appreciate your valuable comments about your recent stay at the Royal Victoria Hotel.We are delighted to hear that you had a wonderful and enjoyable stay with us. We take great pride in our unique decor, which reflects the historical charm of our building, formerly occupied by the British Embassy. While we may have a more classic style, we always strive to provide a comfortable and pleasant experience for our guests.Your kind words are a great encouragement to our team, who work tirelessly to ensure that our guests have a memorable stay. We sincerely hope that you will choose to stay with us again in the future.If you have any specific suggestions or preferences for your next visit, please feel free to share them with us. Your feedback helps us continuously improve our services.Thank you once again for choosing the Royal Victoria Hotel, and we look forward to welcoming you back.Best regards,

10/10 – Uitstekend

Herminia

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay
The hotel was really well located and the rooms comfortable. Breakfast was great and had nice views. Highly recommend it.
2 nachten verbleven in september 2023
Reactie van The Royal Victoria op 19 sep 2023
Dear Herminia,We sincerely appreciate you taking the time to share your review of your recent stay at the Royal Victoria in Tunis. Your recommendation is highly valued, and we are thrilled to learn that you had an enjoyable experience with us.We are delighted to hear that you found our hotel to be well-located, our rooms comfortable, and our breakfast great with lovely views. The views from our breakfast area are indeed splendid, and we are pleased that they added to your overall experience.Your positive feedback serves as motivation for our team, who continuously strive to provide exceptional service to our guests. We look forward to the opportunity to welcome you back to the Royal Victoria on your next visit to Tunis.If you have any further comments or specific needs for your next stay, please do not hesitate to let us know. Your satisfaction remains our top priority.Best regards.

8/10 – Goed

Christèle

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
séjour agréable accueil agréable rien a redire tres bien
2 nachten verbleven in juli 2023
Reactie van The Royal Victoria op 15 sep 2023
Chère Christèle,Nous tenons tout d'abord à vous remercier sincèrement d'avoir choisi le Royal Victoria lors de votre séjour à Tunis. Votre retour positif est extrêmement apprécié, et nous sommes ravis d'apprendre que vous avez passé un séjour agréable et que notre équipe a su répondre à vos attentes en matière d'accueil.Chez Royal Victoria, nous nous efforçons toujours de fournir le meilleur service possible à nos précieux clients, et votre commentaire encourageant nous confirme que nous sommes sur la bonne voie. Votre satisfaction est notre plus grande récompense.Si jamais vous prévoyez de revenir à Tunis, n'hésitez pas à nous contacter. Nous serions ravis de vous accueillir à nouveau et de faire en sorte que votre prochain séjour soit tout aussi agréable que celui-ci.Encore une fois, merci d'avoir pris le temps de partager votre expérience. Votre avis compte beaucoup pour nous, et nous espérons vous revoir bientôt au Royal Victoria.Cordialement.

8/10 – Goed

Kaori

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van The Royal Victoria Hotel. op 10 sep 2023
Cher Kaori, Merci infiniment pour votre aimable commentaire suite à votre séjour à l'Hôtel Royal Victoria. Nous sommes ravis que vous ayez passé un agréable moment parmi nous. Nous espérons vous revoir bientôt

10/10 – Uitstekend

John

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic Stay.
Very Nice Hotel. The Royal Victoria is a very nice hotel just outside the Tunis Medina. The hotel is showing some wear but perfectly acceptable accommodations. The staff are amazing, from Omar and Hassan at the front desk to the ladies managing the kitchen at breakfast. All very accommodating to ensure your stay is perfect. My only complaints: (1) the air conditioning in out suite did not cool the room. Not sure it was working. Notified staff but no improvement. And (2) the WiFi is spotty. We stayed in one of the suites at the end of the hall, and the WiFi rarely connected.
5 nachten verbleven in september 2023
Reactie van The Royal Victoria Hotel. op 10 sep 2023
dear John,Thank you for your feedback on the Royal Victoria Hotel. It's great to hear that you found the hotel to be very nice and that the staff were accommodating. However, it's unfortunate that there were some issues with the air conditioning in your suite and the WiFi connectivity . Your input is valuable for future guests.

10/10 – Uitstekend

Marian

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel but getting old
2 nachten verbleven in juli 2023
Reactie van The Royal Victoria op 30 aug 2023
Dear Mr. Marian,Thank you so much for your glowing review of your recent stay at the Royal Victoria in Tunis!We're delighted to hear that you enjoyed your time with us. Your words have been dully noted.Looking forward to welcoming you back soon!Best regards.

10/10 – Uitstekend

Gregory

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in augustus 2023
Reactie van The Royal Victoria op 18 aug 2023
Dear Gregory, Thank you for staying with us and for rating your wonderful experience. We look forward to the pleasure of welcoming you back to the Royal Victoria for another memorable experience. Kind regards.

10/10 – Uitstekend

Amir

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2023
Reactie van HRV op 15 jul 2023
Dear Amir,Thank you for choosing the Royal Victoria and taking the time to share your review with the Hotel.com community. We are thrilled that you had an overall good experience during your stay.Your satisfaction is paramount to us.We hope to have the opportunity to serve you again with an even better experience.Best regards.